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  • Harvard Business Review

    8 Email Etiquette Tips - How to Write Better Emails at Work

    8 Email Etiquette Tips - How to Write Better Emails at Work 7 Jul 2021 --- Learning the unspoken rules for writing professional emails can improve how competent you appear in the eyes of colleagues. 00:00 Why bother with email etiquette? 01:19 Include CTA in subject line 02:13 One email thread per topic 02:48 Manage recipients 03:27 Start with the main point 04:30 Summarize in your reply 05:10 Hyperlink whenever possible 05:38 Change default setting to "Reply" (not "Reply all") 06:06 Change undo send options In this HBR collaboration with YouTube creator Jeff Su (https://www.youtube.com/c/JeffSu), you'll learn how to better organize your communications and avoid a lot of rookie mistakes that can lead to embarrassment or worse. Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #Email #Etiquette Learn more about your ad choices. Visit megaphone.fm/adchoices

    Today · 9 min
  • The $100 MBA Show

    How Do You Make Decisions Quickly?

    Slow decisions can drain your momentum faster than you realize, especially when you’re trying to grow a business and every choice feels like it carries weight. It’s frustrating when you know you need to move but your brain keeps circling the same options, making everything feel heavier than it should.

    Today · 26 min
  • Harvard Business Review

    How to Lead through a Merger: US Airways and American Airlines | Cold Contact

    How to Lead through a Merger: US Airways and American Airlines | Cold Call 16 Aug 2023 --- In February 2013, US Airways announced that it would merge with American Airlines to create the world’s largest airline. During the acquisition integration process, CEO Doug Parker had to determine how best to combine the two airlines’ core systems, operating processes, and leadership teams, as well as the appropriate scope and speed of strategic changes. Parker knew that his choices would send important signals to employees, customers, and competitors. Harvard Business School senior lecturer David Fubini discusses how Parker approached those decisions in the case, Merging American Airlines and US Airways. You can also listen to this episode on HBR.org, and wherever you listen to podcasts: - HBR.org (transcript available here): https://hbr.org/podcast/2021/09/how-to-lead-through-a-merger-us-airways-and-american-airlines - Apple Podcasts: https://podcasts.apple.com/us/podcast/how-to-lead-through-a-merger-us-airways-and/id1156646189?i=1000534575542 - Spotify: https://open.spotify.com/episode/29Kf1cqpdsn4dUHKcEmcwS?si=EAGOROA_QUOvRdx41MAa4Q - Stitcher https://listen.stitcher.com/yvap/?af_dp=stitcher://episode/86613732&af_web_dp=https://www.stitcher.com/episode/86613732&deep_link_value=stitcher://episode/86613732 - Google Podcasts: https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmhhcnZhcmRidXNpbmVzcy5vcmcvaGFydmFyZGJ1c2luZXNzL2NvbGQtY2FsbA/episode/dGFnOmF1ZGlvLmhici5vcmcsMjAxNi0wOS0xNjpjb2xkLWNhbGwuMDE1Ng?sa=X&ved=0CAUQkfYCahcKEwi4pM2irMuAAxUAAAAAHQAAAAAQAg Series Description: Harvard Business School’s legendary case studies, distilled into podcast form. About Harvard Business Review: Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, books, and digital content and tools published on HBR.org, Harvard Business Review aims to provide professionals around the world with rigorous insights and best practices to help lead themselves and their organizations more effectively and to make a positive impact. Learn more at www.hbr.org. Chapters: 00:00 – Intro 2:00 – Cold Call of the Case 4:04 – Leading Up to the Merger 6:13 – Doug Parker/American Airline Challenges 9:40 – Sustaining Business During a Merger 12:34 – Pros and Cons of Co-Leadership 18:02 – Common Merger Mistakes 24:26 – Main Case Takeaway/Outro Follow Harvard Business Review: https://hbr.org/ https://www.linkedin.com/company/harv... https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_bus... Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #business #management #harvardbusinessschool Copyright © 2022 Harvard Business School Publishing. All rights reserved. ​ ​ ​ ​ Learn more about your ad choices. Visit megaphone.fm/adchoices

    Today · 33 min
  • Harvard Business Review

    #HBRLive: Using Empathy to Develop Products People Adore

    #HBRLive: Using Empathy to Create Products People Love 18 Nov 2014 --- HBR senior editor Jeff Kehoe talks with Jon Kolko, founder and Director of the Austin Center for Design, and VP of Consumer Design at Blackboard, Inc. They’ll discuss the need to redefine design thinking, as well as concrete methods for creating emotional appeal in new products, and the companies that are doing this well. Tune in on Tuesday 11/18 at 12PM EST, and make sure to leave any questions in the comments. You can also check out Kolko's book here: https://hbr.org/product/well-designed-how-to-use-empathy-to-create-products-people-love/13915E-KND-ENG ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Learn more about your ad choices. Visit megaphone.fm/adchoices

    Today · 52 min

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