Connected FM

IFMA

A podcast connecting you to the latest insights, tools and resources to help you succeed in facility management. Join IFMA, as we explore new ideas and topics in facility management to help you make sense of the changes and challenges facing the profession while equipping you with the knowledge needed to grow your career.

15 to 30-minute episodes, delivered semi-weekly.

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126 episodes
Updated Yesterday

Episodes126

Newest first

Yesterday · 27 min
Why AI Alone Won't Prepare Your Workforce for the Future
Artificial intelligence is changing the workplace, but technology is only part of the equation. Matt Tucker and Jessica Schmidt explore how leaders can prepare their organizations for the future of work by balancing AI adoption, workforce expectations and employee development.
July 28 · 26 min
The Never Normal: Rethinking Facility Management in the AI Era
AI is changing more than technology. Peter Hinssen and Mikis Waschl discuss why facility management leaders must rethink business models, digital strategies and the way value is delivered to thrive in an increasingly unpredictable future.
July 21 · 24 min
Mastering Energy Management in a Disrupted Market
Host Dean Stanberry sits down with Gabe Phillips to discuss how facility managers can navigate today's increasingly complex energy landscape. They explore energy procurement, market volatility, resilience planning, efficiency strategies and emerging technologies that can help organizations reduce costs and make more informed energy decisions.
July 14 · 31 min
From Data to Decisions: Building Better FM Partnerships
Wayne Whitzell talks with Justin Hitt about facilities management, data-driven decision making, and innovative approaches to outsourcing and community engagement. Discover practical tips, strategic insights and future trends in FM and organizational success.
July 7 · 31 min
Cómo influye la movilidad urbana en las estrategias de oficinas en América Latina
En esta interesante entrevista, Esteban Martínez y Cibele Verasto analizan el panorama cambiante de la gestión de instalaciones en América Latina, centrándose en la sostenibilidad, el bienestar de los empleados y las estrategias innovadoras para adaptarse a los retos de la movilidad urbana y a los modelos de trabajo híbridos.
June 30 · 15 min
Understanding Equipment Failures Before They Happen
Howie Barber speaks with Denis Kouroussis about how continuous electrical monitoring and predictive analytics can help facility teams identify equipment issues before failures happen. They discuss waveform monitoring, predictive maintenance strategies and how data-driven insights can reduce downtime and improve operational reliability.
June 23 · 30 min
The Hidden Menu: Creating Return on Experience in the Workplace
Discover the “hidden menu” of facility management in this episode of Connected FM. Host Osama Aduib sits down with fellow ISS colleagues Paul Ratkovic and Amelia Ekus to explore how engineering, data-driven innovation and hospitality come together to create seamless, empathetic and proactive workplace experiences.
June 16 · 32 min
From FM to PropTech: Lessons From the Field with Billy Holder
Billy Holder, a seasoned facilities manager turned prop tech innovator, shares insights on navigating change, leveraging technology and fostering human connections in facilities management. Discover how strategic tech adoption can enhance FM roles, improve occupant experience and drive industry evolution.
June 9 · 18 min
How CMMS Adds Real Value in Facility Management
Dean Stanberry speaks with Melissa Kaan about how CMMS platforms can move beyond recordkeeping to become strategic decision-making tools for facility teams. They discuss data quality, preventative maintenance, capital planning and how people, processes and technology must work together to unlock real value from CMMS systems.
June 2 · 30 min
How to Build Resilient Teams through Psychological Safety and Mentorship
Host Wayne Whitzell sits down with Kathryn Lopez to discuss empathetic leadership, psychological safety and what it takes to lead high-performing facility management teams through pressure, change and complexity.
May 26 · 25 min
How PCM Ceilings Boost Thermal Comfort and Cut Energy Use
Explore how innovative ceiling solutions with phase change material (PCM) are transforming building energy efficiency and occupant comfort, from high-rise offices to schools, in this insightful discussion with Armstrong experts.
May 19 · 17 min
How to Start and Thrive in Your Facility Management Career
Whether you chose facility management intentionally or found it by accident, success in this industry is built on a foundation of service and professional community. Brent Ward and Bobby LaRon discuss their unique "origin stories" and the critical role IFMA plays in transforming a job into a world-class career.
May 12 · 45 min
The Surprising Power of People in Facilities Management
Host Edward Wagoner interviews IFMA Global Influencer Kati Barklund about shifting the facility management focus from physical assets to human potential. They explore how the "power of people" serves as a strategic tool for organizational success and why facility managers must learn to speak the language of the C-suite to demonstrate their true value.
May 5 · 19 min
How Young Professionals Define Workplace Wellness
Dr. Matt Tucker hosts a panel of young facility management professionals from Belgium, Kenya, and the Netherlands to discuss what well-being truly means in the modern workplace. The group explores how physical environments, inclusivity and emerging technologies like AI influence their productivity and career development.
April 28 · 18 min
The AI Edge: Boosting Your Impact as a Facility Manager
Industry experts Brian Haines and Edward Wagoner discuss why facility managers should view AI as a powerful new "staff member" rather than a threat. They explore practical ways to use AI tools to automate complex tasks and "fast-forward" to critical data-driven answers.
April 21 · 24 min
How to Think Like an FM Analyst
Facility management is becoming increasingly data-driven, but the “FM analyst” isn’t a role, it’s a mindset. In this episode, we explore how curiosity, storytelling and data confidence are reshaping the future of FM.
April 14 · 16 min
The Skills Gap Solution: Why Training is the New Retention Strategy
This episode explores the shifting landscape of the labor market and the urgent need for companies to invest in training to retain top talent. Experts from Aerotek discuss practical strategies for bridging the skills gap, from apprenticeship programs to leveraging emerging building technologies.
April 7 · 35 min
The Hidden Language of Buildings: Non-verbal Cues in Facility Management
In this insightful interview, Prince Botwe from Ghana explores the critical role of communication, especially non-verbal cues, in facility management. Discover how buildings communicate, the impact of non-verbal signals on safety and confidence, and strategies to elevate the profession globally.
March 31 · 18 min
The Future Beneath Your Feet: Flooring Sensors & Proptech
Joe Scanlin of Scanalytics joins the podcast to discuss how "instrumenting" floor surfaces allows facility managers to capture precise data for energy management and space optimization. This conversation explores the shift toward buildings that can predict future needs and act as intelligent partners to the people who run them.
March 24 · 24 min
From Uptime to Impact: Proving the Strategic Value of Facility Management
Industry experts discuss the critical importance of aligning facility management performance metrics with the specific needs and "why" of the demand organization. By focusing on mission impact rather than just technical data, FMs can better justify resources and demonstrate true strategic value.