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Connected FM · Tuesday · 19 min

The "Go-To Person" Problem: Transitioning Facility Data from Memory to Mapping

When critical facility infrastructure fails, where do your teams turn for reliable drawings? In this episode, Andy Santoro of Sansys sits down with former Etobicoke General Hospital infrastructure lead Scott Payne to discuss the reality of managing complex facility data. Together, they explore: Why scanned PDFs and paper as-builts break down over time. Moving critical facility data out of one "go-to" person’s head and into a shared platform. How tracking critical equipment, electrical panels and shutoffs reduces risk during emergencies. Practical ways to map downstream impacts before isolating transformers, water lines or med gases. Interested in hearing more? Andy and Scott will take this topic to the stage at World Workplace on 20 November for their education session, “When the Go-To Goes: Don’t Let the Knowledge Walk Out the Door.” Learn more. Connect with Us: LinkedIn: https://www.linkedin.com/company/ifma Facebook: https://www.facebook.com/InternationalFacilityManagementAssociation/ Twitter: https://twitter.com/IFMA Instagram: https://www.instagram.com/ifma_hq/ YouTube: https://youtube.com/ifmaglobal Visit us at https://ifma.org

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show notes

When critical facility infrastructure fails, where do your teams turn for reliable drawings? In this episode, Andy Santoro of Sansys sits down with former Etobicoke General Hospital infrastructure lead Scott Payne to discuss the reality of managing complex facility data. 

Together, they explore:

  • Why scanned PDFs and paper as-builts break down over time. 
  • Moving critical facility data out of one "go-to" person’s head and into a shared platform. 
  • How tracking critical equipment, electrical panels and shutoffs reduces risk during emergencies. 
  • Practical ways to map downstream impacts before isolating transformers, water lines or med gases. 

Interested in hearing more? Andy and Scott will take this topic to the stage at World Workplace on 20 November for their education session, “When the Go-To Goes: Don’t Let the Knowledge Walk Out the Door.” Learn more.

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