
BTS Live from the Retail Club AI Festival: Kristi Carlson (Kendra Scott)
We wrap up our Retail Club AI Festival with Kendra Scott's Kristi Carlson! Kristi shares a look at Kendra Scott's digital technology operations, from eCommerce and marketing technology to analytics and AI. They also discuss how the jewelry brand is exploring conversational commerce, improving online customer care, and helping employees put AI to work in their everyday roles. A quick conversation on making AI useful for both customers and the teams behind the scenes. Connect with Kristi on LinkedIn Follow Beyond the Shelf on LinkedIn Learn More about It'sRapid Get the It’sRapid Creative Automation Playbook Take It’sRapid’s Creative Workflow Automation with AI survey Email us at sales@itsrapid.io to find out how to get your free AI Image Audit Theme music: "Happy" by Mixaud - https://mixaund.bandcamp.com Producer: Jake Musiker