
Why He Diversified from Designing Products and Started Asking Why? | Shaun Fynn
Streams straight from the publisher. podnod never proxies or re-hosts episode audio.
What if the most important thing a designer can do has nothing to do with making?
In this episode of Why Design, Shaun Fynn shares the belief that sits at the heart of his work: that observation, not making, is the true foundation of design. That culture defines meaning. That before you build anything, you have to understand who will receive it including, eventually, who will receive it when it is done being useful.
Rather than staying in the design of products, Fynn chose to follow the question of why. That decision led to a research practice serving Steelcase, Coca-Cola, HNI and KI, to documentaries filmed on e-waste landfill sites in Delhi, to photography books published by Princeton Architectural Press, and to a new venture called Apertura, which places branded storytelling inside architectural space.
This conversation is not about making better products. It is about what design looks like when it starts with observation and follows the question all the way to the end.
Don't just listen. Go beyond the podcast.
Join the Why Design community at teamkodu.com/whydesign
What You'll Learn
- 🌍 Why living across four countries does not just broaden your perspective - it permanently rewires how you read meaning in objects and spaces.
- 🔎 How to make the intangible tangible: the phrase a Steelcase design director used to describe Studio Fynn, and what it means in practice.
- 📽️ Why visual storytelling does what a strategy deck cannot, and how Fynn has used documentary and photography to shift actual business decisions.
- 🏙️ What Le Corbusier's lead architect told a young researcher when asked what the master said to him: "Everything is there. If you deserve it, you will see it."
- 🗑️ Why the world of the receiver the people who inherit discarded products at the end of their useful life is the design problem the industry has consistently refused to look at.
- 🏛️ How Apertura is using architectural space as a medium for branded cultural stories, and why Fynn believes it is the next frontier for getting art out of the gallery and into public life.
Memorable Quotes
"Culture defines meaning. What we were designing for maybe one market or one culture was not relevant to the other."
"A presentation can often just be seen as a document of what you've done. Visual storytelling, I think, understands the media you're using and the audience you speak to."
"We don't spend much time on looking at who receives things once they are done - once they've finished their active life."
"He said nothing. He said, everything is there. If you deserve it, you will see it."
"When I was younger, I believed design had more power than it really does. I always thought singularly that design can change something."
Resources and Links
🎧 Listen on Spotify, Apple Podcasts, YouTube & Amazon -> whydesign.club
👥 Join the Why Design community -> teamkodu.com/whydesign
📸 Follow @whydesign on Instagram
🎥 Watch full episodes -> YouTube.com/@whydesignpod
🔗 Follow Chris Whyte -> linkedin.com/in/mrchriswhyte
🔗 Explore Studio Fynn -> studiofynn.com
🔗 Explore Apertura -> apertura-art.com
Connect with Shaun: LinkedIn: https://www.linkedin.com/in/shaun-fynn-8b317a3/
About the Episode
Why Design is powered by Kodu, a specialist recruitment partner for the hardware and physical product development industry.
Through honest conversations with designers, engineers and creative leaders, we explore not just what they build but why they build it; the beliefs, decisions and responsibility behind meaningful work.
About Kodu
Why Design is produced by Kodu, a recruitment partner for ambitious hardware brands, design consultancies and product-led start-ups.
We help founders and leadership teams hire exceptional talent across industrial design, mechanical engineering and product leadership - bringing structure and clarity to one of the hardest parts of scaling.
🔗 Learn more -> teamkodu.com
whydesign.club
whydesign.clubteamkodu.com/whydesign
teamkodu.com@whydesign
instagram.comYouTube.com/@whydesignpod
youtube.comlinkedin.com/in/mrchriswhyte
linkedin.comstudiofynn.com
studiofynn.comapertura-art.com
apertura-art.comhttps://www.linkedin.com/in/shaun-fynn-8b317a3/
linkedin.com
- 0:00Introduction
- 0:28Shaun introduces Studio Fynn: from Central Saint Martins to a 30-year practice
- 2:39What living across four countries does to your design instincts
- 4:32How a client at Steelcase described Studio Fynn in one line
- 5:31What research actually looks like when a major brand brings you in
- 6:30The Steelcase India project: understanding a market before you enter it
- 7:44What Steelcase could not answer about India on their own
- 8:43Coca-Cola in Mexico City: a day in the life of eight people
- 10:00How smaller research projects build relationships and lead to bigger work
- 11:38How Studio Fynn stays lean and scales with creative collaborators
- 13:07Why small agencies worry about capacity and what Shaun says about saying yes
- 14:33The first research project: Bob Simmons and learning the client's angle
- 15:54What HNI and KI millennial research contradicted about corporate assumptions
- 17:00How educational institutions are becoming brands and what that means for space
- 18:37From strategy deck to documentary: why Studio Fynn moved into visual storytelling
- 22:00The difference between a presentation and a piece of visual storytelling
- 22:24Methods for visual storytelling and talking to the C-suite, not other designers
- 23:29Working with Lixil: what outside storytellers see that internal teams cannot
- 24:47A story that actually shifted a business decision
- 25:53The photography books and Chandigarh Reve
- 29:37Why creation is a process of mistakes, and why that tends to get forgotten
- 30:18What kept Shaun going back to India for 20 years
- 30:50The hero photograph: the High Court of Chandigarh
- 31:52Apertura: storytelling through the built environment and democratising art
- 32:46Why now for Apertura and the bet Shaun is taking
- 33:38Teaching observation at Parsons School of Design
- 34:30Le Corbusier's architect's lesson: "Everything is there. If you deserve it, you will see it."
- 36:16Quickfire round begins
- 36:40The photographer and filmmaker who shaped how Shaun sees the world
- 37:16The city that taught something no other city could
- 37:51Which book to put in a client's hands first
- 38:47What strategy decks always get wrong
- 39:06The first question Shaun asks every client in a first meeting
- 40:01Best meal across four countries
- 40:35What Shaun believed about design at 25 that he no longer believes
- 41:30Where to find Studio Fynn and Apertura