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The Underground

The Underground Pod

Exploring the future of garden care.

The underground podcast is a place where the disparate worlds of horticulture and marketing collide. Kate Turner, the Gardener Guru and Phil Wright, co-founder of creative agency WrightObara, team up to discover the trailblazers and innovators shaping the future of garden care in the UK.

With content that’s as relevant to start-ups as it would be to established players, we look to cover the hottest topics and trends you need to know. From plants to products, environmental concerns to legislation, we’ll dig deep to bring you the inside story.

  • 20 episodes
  • Updated July 27

Episodes20

  • July 27 · 48 min

    How People Choose: Emotion, Strategy and Creative Marketing with Phil Wright

    This week, the tables are turned as Kate interviews The Underground co-host Phil Wright, co-founder of creative marketing agency WrightObara.Phil recently wrote an in-depth article exploring how people choose one product over another. In this conversation, he explains why those decisions are rarely driven by facts, features and price alone — and why good creative marketing needs to do more than simply explain what a product does.The discussion begins with Phil’s slightly irrational desire for an iPod Nano and develops into a wider conversation about emotion, gut feeling, brand perception, strategy and creativity. Phil and Kate explore: Why rational versus irrational is often the wrong distinction How brands become a collection of promises and experiences Why research and analysis are not the same as strategy How creativity helps products get noticed, understood and remembered The emotions that can influence even practical garden purchases Why brands need to persuade both the retail buyer and the shopper Whether emotional marketing is persuasive or manipulative Why explaining a product is rarely enough to make people want it It is also a chance to learn a little more about Phil, the thinking behind WrightObara and why understanding how people choose has become central to the agency’s work. Read Phil’s full article, How people choose: emotion, reason and the power of creative marketing: https://wrightobara.com/blog/how-people-choose-emotion-reason-and-the-power-of-creative-marketing/ Find out more about WrightObara: www.wrightobara.com

  • July 21 · 51 min

    From Dig for Victory to AI: How Gardening Is Changing with Ross Pearson

    Garden writer and horticultural lecturer Ross Pearson joins Phil and Kate to talk about his ambitious Dig for Victory allotment project and what wartime growing advice can still teach gardeners today. Ross has set out to grow food using guidance originally produced by the Ministry of Agriculture, exploring what might have been lost as gardening has become more convenient. The conversation covers the importance of healthy soil, compost, manure and crop rotation, alongside the growing expectation that gardens should deliver instant results. They also discuss the role garden centres play in shaping what people buy, whether confidence is sometimes mistaken for expertise on social media, and why follower numbers increasingly influence opportunities for garden writers and horticultural professionals. Ross speaks honestly about the demands of creating gardening content, his concerns about AI-generated advice and articles, and why the enthusiasm he sees among younger people gives him confidence in the future of horticulture. The conversation also reveals where Ross’s love of gardening began, with warm memories of his grandfather Jackie, his allotment and “the Jackie way” of doing things. Follow Ross on Instagram and TikTok: @rosspearsongardening

  • July 13 · 29 min

    Why Print Still Matters in Garden Retail – Nick Trachillis, The Garden Centre Magazine

    At a time when so much marketing is measured in clicks, what can a physical magazine still offer garden centres, suppliers and their customers? In this episode of The Underground, Phil and Kate are joined by Nick Trachillis, director of The Garden Centre Magazine. Nick explains how the business creates bespoke magazines for garden centres across the UK, free to both the centre and its customers and funded by national and local advertisers. They discuss the importance of useful editorial content, how to balance the needs of readers and advertisers, and why a magazine taken home can continue working long after a customer has left the garden centre. The conversation also covers the challenge of measuring print advertising, the value of loyal local audiences, the role of cafés and restaurants in increasing dwell time, and how print and digital can work alongside each other. Nick also shares the family story behind the business, its long-standing support for Greenfingers Charity, and his belief in natural growth, strong relationships and creating a workplace people genuinely enjoy being part of. A warm and practical conversation for garden centre owners, suppliers, marketers and anyone interested in customer communication across the garden retail sector.

  • July 7 · 49 min

    Dr Ana Attlee on Seedball, Wildflowers and Pollinators

    We're back for a brand new season of The Underground Podcast!In our first episode, Phil and Kate are joined by Dr Ana Attlee, co-founder of Seedball, to talk about wildflowers, pollinators, biodiversity and the role garden centres can play in helping people make more wildlife-friendly choices.Seedball was created to make growing wildflowers from seed as simple as possible. Ana shares how Seedball grew from academic research and a passion for conservation into a mission-led garden product stocked by retailers including garden centres. The conversation explores the loss of wildflower meadows, the importance of bees and other pollinators, why wildlife gardening needs to feel hopeful rather than overwhelming, and how small spaces can still make a real difference.Phil and Kate also talk to Ana about working with organisations such as Kew Gardens, and why garden centres are so important in normalising wildlife-friendly gardening for every generation.A hopeful, practical and inspiring conversation about native wildflowers, biodiversity, sustainable gardening and the power of making environmental action feel achievable.Find out more about Seedball: https://seedball.co.uk/Your hosts:Phil Wright: ⁠http://wrightobara.com⁠Kate Turner: ⁠http://www.gardenerguru.co.uk

  • Dec 10, 2025 · 29 min

    The Next Five Years of Garden Retail – Voices from Glee 2025

    What’s the one change you’d most like to see in garden retail over the next five years? At Glee 2025, we put that question to all 20 of our guests who joined us in The Underground podcast booth – from garden centre owners and suppliers to marketeers, educators and innovators. The result is a sharp, hopeful snapshot of where the garden sector wants to head next. In this compilation episode you’ll hear from voices including: Amy and Libby Stubbs (British Garden Centres), Kate Ebbens (Woodlodge), Michael Perry (Mr Plant Geek), Boyd Douglas-Davies, Peter Burks (GCA), Nigel Thompson (Sipcam Home and Garden), Helen Thomas and Simon Taylor (Empathy), Steve Harper (Grass Gains & Responsible Sourcing Scheme), Vanessa Cranford (Spring Marketing), Aaron Rudman-Hawkins (The Evergreen Agency), Barry Knight (The Full Range), Kaz Edwards (Heart of Eden) Dan Durston and Simon Blackhurst (Durstons), Nat Boynton and Meg Warren-Davis (YPHA), Tony Kersey (GIMA), Paul Oliver (the Urban Nature Store) Rev Dave Walker (Birleymoor Garden Centre), Belle Richardson (Seal Stop) and Paul Pleydell (Pleydell Smithyman). Themes that keep coming up: Attracting younger and more diverse customers into garden centres and horticulture. Better education and funded training for new entrants and shop-floor teams. Peat-free growing media, soil health and biofertilisers becoming the norm. Smarter use of digital, AI and ecommerce to support modern customer journeys. Stronger sustainability standards, water-saving innovation and support for independents at the heart of local communities. If you’re a garden retailer, supplier or brand marketer, this is a 360-degree view of the sector’s hopes, frustrations and priorities as we look towards 2030. ⁠Discover more about our hosts:Kate Turner: ⁠www.gardenerguru.co.uk⁠Phil Wright: ⁠www.wrightobara.com

  • Dec 3, 2025 · 50 min

    Soil Health, Plant Food & Profit: The Future of Plant Nutrition with Grass Gains & Empathy - Glee 2025

    The science of plant nutrition is moving fast, and it is reshaping everything from peat-free compost to profit margins on the shop floor. In this Glee 2025 special, Phil and Kate sit down with Steve Harper, MD of Grass Gains and Chair of the Responsible Sourcing Scheme, and then with Simon Taylor and Helen Thomas from Empathy, Plantworks, to explore what comes next for lawn care, plant feeds and bio-fertilisers in garden retail. Steve explains how Grass Gains is bringing professional-grade lawn products and a new peat-free specific plant food, Bloom, into the consumer market, why excess potassium is sabotaging plant performance in peat-free, and how challenger brands can use social media and TikTok lives to build demand and push back against “blocked out” categories on the shelves. Simon and Helen then lift the lid on Empathy’s latest bio-fertilisers and plant-specific feeds, from RootGrow to the new Green Room houseplant range, all designed with soil biology and peat-free compost in mind. They share how mycorrhizal fungi and beneficial bacteria are moving from agriculture into home gardening, how their virtual advice assistant Emily uses AI to support staff and consumers, and why clever attachment selling on the till can meaningfully lift basket spend without cannibalising other lines. In this episode, we cover: Why soil health, not just NPK, is the real foundation of resilient plants in a peat-free world How Grass Gains is positioning as a challenger brand through product quality, format and social media, rather than big-budget advertising The peat-free transition: where the Responsible Sourcing Scheme is now, and what a new quality mark could mean for retailers and consumers The rise of bio-fertilisers: mycorrhizal fungi, beneficial bacteria and what they can do for garden centre customers Empathy’s new product development, packaging and in-store attachment strategies that increase average basket value How AI advice tools like Emily can support, not replace, expert staff on the shop floor If you work in the garden sector and want to understand where plant nutrition, soil health and attachment selling are heading next, this episode is for you. Subscribe to The Underground and visit theunderground.fm to get new episodes and sector insights straight to your inbox.

  • Nov 26, 2025 · 1 hr

    Loyalty, Ads & Footfall: Modern Marketing for Garden Centres - Glee 2025

    Marketing for garden centres is changing fast. In this Glee 2025 episode of The Underground, Phil Wright and Kate Turner sit down with two specialists to explore how loyalty data and paid media can work together to drive footfall, sales and long-term customer value in the home and garden sector. First up, Vanessa Cranford from Spring Marketing explains why garden centre loyalty schemes should be treated as profit engines, not cost centres. Drawing on two decades of experience and data from over 100 UK sites, she shows how EPOS-linked loyalty programmes can lift average transaction value by around 50%, increase visit frequency and turn your best customers into brand advocates, all while giving you clearer visibility of churn and customer lifetime value. Then, Aaron Rudman-Hawkins from The Evergreen Agency joins Phil to demystify paid search and paid social for home and garden brands. He breaks down when ads work (and when they don’t), why average order value and lifetime value matter so much, and how to think about budgets by working backwards from revenue goals . He also shares how localised search and smart retargeting can help garden centres “win the postcode and win the weekend”. In this episode you’ll learn: Why loyalty should sit at the heart of your marketing communications, not off to one side How EPOS-integrated loyalty schemes reveal who your high-value “protect at all cost” customers really are Practical examples of using purchase data to upsell, cross-sell and drive repeat visits (from roses to hot drink cards) Common myths about older customers and apps, and how to get teams excited about scanning cards and using data The difference between search and social, and how to use both to capture intent and nudge customers back in-store Why lower-ticket products can struggle with ads, and how repeat purchase or premium ranges can change the equation Whether you’re running a single site or a multi-centre group, this episode is packed with practical, data-driven ideas to modernise your marketing, make better use of the customers you already have, and turn “just another loyalty card” into a real competitive advantage. Spring Marketing: http://springmarketing.co.uk/ The Evergreen Agency: http://theevergreenagency.co.uk/

  • Nov 19, 2025 · 42 min

    Tony Kersey, GIMA & Belle Richardson, Seal Stop: Live from Glee 2025

    Recorded live on the show floor at Glee 2025, this episode of The Underground discovers how the garden sector is nurturing innovation, supporting newcomers and helping customers navigate a changing retail landscape. Phil and Kate first sit down with Tony Kersey, Membership Ambassador at GIMA, to explore why the trade association is seeing record growth, how it is supporting over 200 members, and what smaller suppliers really need to know to make the most of a show like Glee. Tony shares how the supplier–retailer relationship is evolving, the rise of marketplace and e-commerce teams, and why collaboration is now critical for bringing “newness” and sustainability to market. On the Evergreen Garden Care stand, Jude and Nick talk about the buzz at this year’s show, the 2026 relaunch of Miracle-Gro on TV, and why garden brands must do more to educate consumers, simplify complex categories like controls and weedkillers, and help garden centres bring new gardeners into the category with confidence. Finally, Phil and Kate are joined by Belle Richardson, radiographer-turned-inventor and founder of Seal Stop, winner of the GIMA Seed Corn Fund 2025. Belle shares the story behind her water-saving valve, why British manufacturing and durability matter, and how she is working with water companies and the leisure sector to tackle water waste without greenwashing. Perfect listening for garden brands, suppliers and retailers planning their next season, and their next big idea. Tony Kersey: http://gima.org.uk Belle Richardson: http://sealstop.co.uk

  • Nov 12, 2025 · 59 min

    Make It Memorable with Paul Pleydell & Barry Knight - Glee 2025 Live

    Garden centres aren’t just about plants anymore. Recorded live at Glee 2025, Phil & Kate sit down with Paul Pleydell of Pleydell Smithyman and Barry Knight of The Full Range to unpack how experience, smart design and a considered food offer can lift margins, smooth seasonality and win younger families. From “make it better before you make it bigger” to being famous for something (yes, even a lemon meringue pie a foot high), this episode is packed full of ideas for teams who want their site to be talked about for the right reasons. Guests Paul Pleydell — Director, Pleydell Smithyman, design & business consultants for the garden and rural sector. Barry Knight — Director, The Full Range, food procurement & consultancy serving 50+ independent garden centres. What you’ll learn: Experience first: If a customer can’t finish the sentence, “I went to your garden centre and guess what…”, you’ve not created a memorable visit. Make signature moments people want to share. Food as a profit engine: Why cafés and food halls boost dwell time, attract younger families, and should lead your site’s highest margins, when the offer is right. Be famous for something: From giant scones to a stand-out “signature dish,” create a hook that earns word-of-mouth. Data over guesswork: Use EPOS and management accounts to prune the tail, reset ranges and protect profit - low CapEx, high impact. Weather-proofing revenue: To flatten peaks and troughs. Independent edge: How local agility, attention to detail and service can outclass chain buying power on value felt by customers. Perfect for Owners, directors and managers in independent garden centres; teams planning refurbishments; anyone growing hospitality, food hall or café performance. Enjoy the episode, and if it sparks an idea, share it with your team and tag us.

  • Nov 6, 2025 · 55 min

    Lee Connelly & Sipcam’s Nigel Thompson on Schools, Greener Gardening, and Innovation

    Recorded at Glee 2025, Phil Wright and Kate Turner sit down with Lee Connelly, the Children’s Gardening Coach (formerly Skinny Jean Gardener), and Nigel Thompson, Sales & Marketing Director at Sipcam Home & Garden, to explore how the trade can engage families, support schools, and modernise product ranges for today’s consumer. Expect practical ideas for garden centres, insight on brand-building as a challenger, and new product thinking across outdoor and houseplant care. What you’ll hear School gardening at scale: Lee’s 2025 tour reached 10,000 children in a single week across 30 schools, sparking classroom-to-home participation and long-term follow-up with teachers. He argues for sustained brand investment in primary as well as secondary to seed future gardeners and employees. Making garden centres true family destinations: low-cost activities that create reasons to dwell, learn and buy—without feeling like a “kids’ corner” bolt-on. Greener gardening in practice: Nigel outlines Sipcam’s focus on ecofective®, simplifying purchase and sell-through for retailers while keeping efficacy front and centre. Challenger brand mindset: why being smaller enables creative risk-taking, sharper points of difference, and faster iteration. From activation to legacy: how Sipcam partnered with Lee (30 schools supported in total, with the team volunteering locally) to prioritise impact over quick-win influencer content. Guests Lee Connelly — The Children’s Gardening Coach. Campaigning to get gardening into the curriculum and designing joyful, memorable experiences that stick with kids and teachers. https://www.childrensgardeningcoach.co.uk Nigel Thompson — Sales & Marketing Director, Sipcam Home & Garden. Steering ecofective®, Fito and Get Off with a “greener gardening” strategy and a challenger’s eye for distinctive propositions. https://www.sipcamhg.co.uk

  • Oct 29, 2025 · 41 min

    Glee 2025: Live Q&A with Blue Diamond’s Alan Roper

    In this live Glee Q&A, Phil sits down with Alan Roper, Managing Director of Blue Diamond Garden Centres, for a frank look at what really drives performance in modern garden retail: culture, commercial discipline, and relentless differentiation. Roper explains why scale only works when the “engine room” is tuned for profit and cash, not vanity growth; why benchmarking and ownership culture beat top-down control; how demographic waves continue to pull new gardeners into the category; and where the next profit centres are likely to emerge. He also gives a straight-talking view on British supply, sustainability trade-offs, and the role of social media creativity in sparking demand. Culture + cash over vanity metrics: Growth that sticks comes from building a tight culture, clear customer relationships and rigorous profit control “every step of the way” – using cash generated, not over-leveraging on debt. Retail basics that still win: “Right product, right place, right time, right commitment” remains the core operating system for stores and teams. Demographics & demand: Younger audiences typically reconnect with gardening as life stages shift, with houseplants and community programmes (e.g., Acorn Gardening Club) acting as effective on-ramps. Ownership culture & benchmarking: Centres see each other’s figures, act on conversion insights (back the winning genuses), and keep local DNA intact while improving performance. Innovation = new profit centres: Seek true novelty (from rechargeable outdoor lighting to pergolas) to unlock "new money". Back British where it adds difference: Smaller UK suppliers can deliver point-of-difference ranges and resilience. Who should listen? Garden centre leaders, brand and category managers, and suppliers looking to understand how the UK’s leading group is thinking about growth, assortment, and customer connection in 2025.

  • Oct 21, 2025 · 1 hr 9 min

    Michael Perry's “Future Plants” and Canada’s Urban Nature Store on trends, retail experience, and reliable supply chains

    This episode takes on a distinctly international feel: once again at Glee 2025, Phil and Kate sit down with two voices from opposite sides of the Atlantic who share a common mission: get more people excited about nature, and make it easier for retailers to serve them brilliantly. First up, Michael Perry (Mr Plant Geek) explains why he now calls himself a plant promoter, what makes a plant “promotion-worthy,” and the nine trend pillars he’s been touring the halls with: from “Go green or go lean” to “Hedges & Wedges” (living mulch done right). He also spotlights curiosities from his Future Plants display: conifers with character, fragrance-forward bedding, and the odd show-stopping black dahlia. Then we switch gears to Paul Oliver, founder of The Urban Nature Store in Toronto, who shares a retailer’s view on category expansion and community: bird seed as the weekly staple, complemented by gifts, books, optics, kids’ kits, and in-store walks that turn shoppers into a social club. He unpacks why his team is diversifying away from US-centred supply in favour of partners with predictable landed costs, highlighting opportunities for UK and European brands that can ship reliably to Canada and evidence robust sustainability credentials.There’s also a brief check-in with Gardenex on exporting support and the ever-popular Meet the Buyer sessions at Glee. If you’re a brand, buyer, or garden centre operator, this episode is packed with practical pointers on product selection, trend-led merchandising, sustainability signalling, and cross-channel content that actually reaches customers.What you’ll learn: How “plant promotion” differs from plant hunting or influencing, and the criteria Michael uses to spot winners consumers and growers will love. Nine trend themes to watch at retail: efficiency for growers, wildlife value, flowering longevity, houseplant “royalty,” patio-shade lovers, and living-mulch groundcovers. Range curation ideas: conifers with personality, scented patio performers, Agastache vs lavender, and talking-point novelties that drive footfall. Retail experience as a growth engine: why adding gifts, books, socks, toys and seasonal promotions increases average basket around the bird seed staple. Supply-chain strategy for 2025–26: mitigating tariff volatility, leveraging UK–Canada trade, and what Canadian buyers need from UK/EU suppliers (clear logistics pathways, landed-cost clarity, proof-points on sustainability). Community building that converts: seniors’ days, guided walks, and family-friendly kits that turn casual visitors into loyal advocates. Michael Perry: http://mrplantgeek.substack.comPaul Oliver: http://urbannaturestore.caJoe Denham: https://www.gardenex.com⁠Discover more about our hosts:Kate Turner: ⁠www.gardenerguru.co.uk⁠Phil Wright: ⁠www.wrightobara.com

  • Oct 15, 2025 · 1 hr 1 min

    Stronger Together: YPHA’s championing of young talent and an industry that cares

    This episode pays homage to the support systems that make horticulture special. Phil Wright and co-host Kate Turner talk with Nat Boynton and Meg Warren-Davis from YPHA about practical ways the community invests in young professionals: from bursaries and employer-backed time to train, to sponsors and partners who step in when it matters. Then Kaz Edwards (Heart of Eden) shares how the trade rallied when she was made redundant, opening doors within weeks and proving why this sector’s people-first culture is its superpower. In this episode: The power of backing young talent: YPHA’s Launch Success journey, bursary support, and a new winter skills programme with Barclays to teach real-world commercial skills (interviews, business plans, reading a balance sheet). Call-outs for operational allies to help scale the next cohort. Employers stepping up: How companies co-funded and released staff for nine training days, with Colegrave Seabrook Foundation support, because investing in people reduces churn and strengthens the whole sector. Community in action: From an initial “not our priority” response to industry champions stepping in: sponsorships, retailers, trainers and mentors who turned an idea into impact. When careers wobble, people catch you: Kaz describes the shock of redundancy and the flood of messages, referrals—even from competitors—that swiftly led to her role at Heart of Eden. Practical advice: be bold, ask for help, this industry will respond. Collaborating on peat-free confidence: Why manufacturers and retailers must partner on education and POS, and how schemes like Responsible Sourcing help the whole category move forward together. www.ypha.org.uk heartofeden.co.uk

  • Oct 8, 2025 · 50 min

    Rooted in Progress: Durstons Big Rebrand, Woodlodge’s Sustainable Growth & Greenfingers’ Climb to New Heights

    In this episode of The Underground Podcast, recorded live at Glee 2025, hosts Phil Wright and Kate Turner sit down with three guests shaping the garden sector’s next chapter: Dan Durston and Simon Blackhurst from Durstons, and Kate Ebbens, Commercial Business Manager at Woodlodge and passionate Greenfingers Charity ambassador. From product innovation to purpose-driven missions, this episode captures what’s driving momentum across the garden industry today. Durstons share how a bold rebrand has transformed their image, while staying true to their heritage. And how they’re leading the charge in consistent, high-performing peat-free compost. Woodlodge’s Kate Ebbens talks about the company’s evolution, from sustainable recycled plastic pots to outdoor/indoor living trends, and why strong merchandising and design-led thinking are helping retailers stay relevant to modern consumers. Kate also shares exciting (and slightly nuts) news about her upcoming expedition to climb Mount Kilimanjaro in aid of Greenfingers, following her incredible year of running 5K every single day to raise funds for children’s hospice gardens last year. Whether you’re a supplier, retailer, or marketer in the garden sector, this episode is packed with insight on branding, product development, consumer education, and the people making a real difference behind the scenes. Listen in to discover: How Durstons turned a simple advertising brief into a transformative brand identity Why education and collaboration are key to building trust in peat-free compost The emerging retail trends shaping Woodlodge’s product and merchandising strategy How industry passion and charity purpose can powerfully intersect The Underground Podcast is produced by WrightObara, the creative marketing agency for home and garden brands. Durstons: http://durstongardenproducts.co.uk/ Woodlodge: https://www.woodlodge.co.ukGreenfingers Kilimanjaro Trek: https://www.greenfingerscharity.org.uk/get-involved/climb-kilimanjaro-for-greenfingers

  • Oct 1, 2025 · 53 min

    Glee 2025 Live: Amy & Libby Stubbs(British Garden Centres) andRev Dave Walker (Birley Moor): Big Groups, Local Roots

    Recorded live at Glee 2025, this episode brings two very different lenses on garden retail performance and growth. First, Amy and Libby Stubbs share how British Garden Centres has scaled to 73 locations while keeping each site’s individuality, from centre-level social media to data-driven benchmarking and a renewed focus on tech, process and customer loyalty. Then Reverend Dave Walker explains how he’s reviving Sheffield’s Birley Moor Garden Centre with community at the core: forest school education, nature-based improvements on site and a clear-eyed approach to cash flow, planning and supplier partnerships. In this episode you’ll hear: Leadership and next-gen talent: Amy’s step up to Managing Director, the sisters’ complementary strengths, and how giving younger leaders real responsibility builds momentum. Destination thinking, not just tills: Events, evening opportunities and “point of difference” from suppliers that help educate newer gardeners. An independent’s turnaround playbook: Why Rev Dave bought his childhood garden centre, drove a 43% turnover uplift in year one, and grew the team from 4 to 28, before even opening the café. Community as a growth lever: Forest school provision, Help for Heroes meet-ups and on-site biodiversity plans including a wetland to deliver Biodiversity Net Gain and mitigate local flooding risks. Planning in the real world: Lessons from a 15-month Green Belt change-of-use process, and why popular street-food outlet Grandpa Joe’s remains part of the future mix. Supplier takeaways: What will make buyers at large groups stop at your stand at Glee, and what independents need from suppliers right now, from extended terms to stronger POS and marketing support. Who should listen: Garden centre owners and managers, heads of retail and catering, supplier teams planning 2026 ranges, and anyone interested in loyalty, operational efficiency and community-led footfall growth. British Garden Centres: http://britishgardencentres.com Birley Moor Garden Centre: http://birleymoor.co.uk/ Sussex Seed Balls: https://www.sussexseedballs.com

  • Sep 24, 2025 · 59 min

    Glee 2025 Live: GCA’s Peter Burks & Boyd Douglas-Davies on merchandising that sells, skills that stick, and the power of community

    Recorded on the show floor at Glee 2025, Phil & Kate sit down with Peter Burks, Chief Executive of the Garden Centre Association (GCA), and Boyd Douglas-Davies (The Boyd Partnership; Chair of Greenfingers) for a rapid pulse-check on garden retail: what’s working now, what’s changing, and where the next wins are. Expect practical takeaways on merchandising, training, social media, and turning your centre into a community hub—plus a Greenfingers update straight from Floral Thursday. What we cover Merchandising that moves product. What retailers can learn from the best Glee stands; why simple, instructional POS matters (especially in Ferts & Chems); and how “show it like you’ll sell it” translates back in-store. Trading picture 2025. A rocket-fuelled spring, a heat-hit summer, and how non-gardening categories - catering, gifts, food halls - propped up performance. Plus the squeeze from labour and NI costs hitting service levels. Skills & education. GCA’s Grow e-learning (now 98 courses) and the push for better product knowledge on the shopfloor, from peat-free watering/feeding to translating supplier science into customer-friendly advice. Brands + retailers = two-pronged training. On the Glee floor. Plants return to the Green Heart; quality over volume at the show fringes; packaging clarity for first-time gardeners; useful gift lines (hello, watering-can envy); and smart merchandising solutions that could merit future awards. Greenfingers now. From “pretty” to therapeutic hospice gardens, public-facing shows driving awareness, next-level maintenance via garden advisors, a £400k project at Hope House (Shropshire), and why Floral Thursday matters. Why listen If you’re a buyer, marketer or operator in garden retail, this episode is a compact field guide to 2025 priorities: sharpen the sell-through, upskill slimmer teams, make digital count, and turn footfall into belonging. Plus Floral Thursday vibes, a shout to YPHA’s student of the year, and a nudge to support Greenfingers’ next chapter. Subscribe, share with your team, and join our mailing list at theunderground.fm for new episodes and sector insight. GCA: http://www.gca.org.uk The Boyd Partnership: http://theboydpartnership.co.uk Greenfingers Charity: http://greenfingerscharity.org.uk/ Discover more about our hosts: Kate Turner: www.gardenerguru.co.uk Phil Wright: www.wrightobara.com

  • Sep 8, 2025 · 42 min

    Karen Wilkinson on the 5 Growth Drivers in Garden Care, why Education Matters, and Building Brands that Win

    Evergreen Garden Care’s UK & Ireland Marketing Director, Karen Wilkinson, joins Phil and Kate to unpack Evergreen’s new five-year category vision, how better education can unlock growth, and what it really takes to build a brand that earns shopper trust. Expect practical takeaways for suppliers and retailers ahead of Glee. Inside Evergreen’s category vision Karen explains how the team stepped back after a tough season to map long-term category growth, identifying over £152m of incremental upside if the industry attracts new shoppers and helps existing gardeners do more, spend smarter, and trade up where value is clear. The 5 category drivers at a glance: Your Journey Begins: win new gardeners at key life stages, for example moving home, getting a pet, having children or retiring. Even a 1–2% increase in gardeners could add £40m+ over five years. Next Project Inspiration: nudge current gardeners to try something new each year, from veg trugs to greenhouse growing, with smart brand partnerships and complete solutions. £30m+ potential. Love Your Lawn: guide people through the season, from spring treatments to summer feed and seed, encouraging one more trip and one more product. £20m over five years. Worth Paying More For: make trade-up simple by clearly explaining performance differences and reasons to believe across good, better, best. Urban Oasis: serve renters and small-space gardeners with right-sized packs, accessible advice and small-space projects, building tomorrow’s gardeners today. £15m potential. Be consumer-first: listen for real needs and where audiences actually spend time. Build trust: especially if you play at a premium. Proof beats promises. Make it easy: simplify choices, claims and navigation at shelf and online. Education that actually helps “Meet people where they are.” Karen outlines a sector-wide need for clear, confidence-building education across POS, packs, online and social, from YouTube and TikTok to house-and-home media. The aim is accessible, encouraging guidance that reduces overwhelm and grows category participation. Trust and quality Evergreen is now fully peat-free and has invested heavily in operations and large-scale market trials with garden centres to prove real-world performance. For 2025, Miracle-Gro is putting a front-of-pack quality guarantee and a team of horticulture-trained “garden gurus” behind its plant foods and growing media to reassure shoppers and strengthen the category. Brand-building playbook For challengers: know your audience, be distinctive, and lean into the emotion of gardening, not just the functional. Glee preview On stand: a warm welcome, strong coffee, new Miracle-Gro campaigns and redesigned packs with clearer claims and back-of-pack guidance, plus a hands-on “potting shed” to showcase peat-free quality. Why listen If you’re a supplier, brand or garden centre team, this episode gives you a practical lens for growth, a blueprint for education that converts, and brand-building principles you can apply immediately, whether you’re Miracle-Gro or a new challenger.

  • Sep 1, 2025 · 42 min

    Alan Roper on Blue Diamond’s Growth, Barton Grange & the Future of Garden Centres

    Alan Roper, Managing Director of Blue Diamond Garden Centres, returns to The Underground Podcast for another unmissable conversation ahead of Glee 2025. As the UK’s most profitable garden centre group, Blue Diamond has become the sector’s benchmark for growth, ambition, and resilience. In this candid discussion with Phil Wright and Kate Turner, Alan shares his no-nonsense perspective on: The acquisition of Barton Grange and why legacy, culture, and profitability matter in today’s market How Blue Diamond balances group scale with the local identity of iconic garden centres Why sustainable growth and customer focus must trump the “numbers game” of acquisitions The challenges of moving to peat-free compost and the role suppliers must play Opportunities to engage younger generations through houseplants and social media What loyalty data is teaching Blue Diamond about its customers — and how that will shape strategy to 2026 His advice to other garden centre owners: focus, benchmark, and know your customer Alan also speaks openly about the wider pressures facing retail, from wage inflation to government policy, and why keeping gardening at the heart of the business is non-negotiable. And the conversation doesn’t stop here. Alan will be live at Glee 2025 in The Hive for an exclusive Q&A session hosted by Phil from The Underground Podcast. This is your chance to put the big questions directly to one of the sector’s most progressive leaders. Submit your questions by Sunday 8th September: https://forms.office.com/e/ASZBwwS9wK Don’t miss this rare opportunity to hear from Alan on the podcast, then continue the conversation at Glee.

  • Aug 26, 2025 · 41 min

    Beyond Peat: Melcourt’s Bark-Based Growing Media Story

    In this episode of The Underground Podcast, Phil and Kate sit down with Nikki Burton, Managing Director, and Dr Victoria Wright, Technical Manager at Melcourt, the UK’s leading peat-free growing media company. Melcourt has been at the forefront of sustainable horticulture for over 40 years, building its reputation on bark-based innovation, technical excellence, and consistent quality, epitomised by their RHS endorsement. Nikki and Victoria share the company’s journey from forestry roots to Royal Warrant holders, with insights into how they pioneered their peat-free products long before it became a national priority. Listeners will discover: Why Melcourt has always been peat free and how its SylvaGrow range has become a benchmark for both professionals and home gardeners. The challenges of consumer education in a market where “peat free” often tells you what a product isn’t, rather than what it is. How consistency, raw ingredient knowledge, and supply chain expertise are critical to building trust in growing media. The importance of industry collaboration, from DEFRA to the Responsible Sourcing Scheme. Future opportunities and the role legislation, standards, and education will play in accelerating the industry-wide transition. Packed with practical insights for garden centre teams, retail buyers, and brand marketers, this episode sheds light on one of the most debated issues in horticulture and highlights how Melcourt is helping shape the future of sustainable growing. http://melcourt.co.uk/ Your hosts: Phil Wright: ⁠⁠http://wrightobara.com⁠⁠ Kate Turner: ⁠⁠http://www.gardenerguru.co.uk

  • Aug 18, 2025 · 42 min

    Glee Trade Show Success: Sales & Retail Insights with Steven May

    As the official podcast partner for Glee once again, The Underground Podcast kicks off our 2025 coverage with Steven May of JDM Country Products. Steven brings a unique perspective on how both exhibitors and buyers can get the most value from the UK’s leading garden trade show. In this episode, Steven unpacks the power of smart sales techniques in garden retail — including his now-famous “Would you like fries with that?” analogy — and explains how upselling done right can transform profitability. He also shares practical advice for exhibitors on how to design a stand that stands out, and guidance for buyers on spotting the next big products on the show floor. Whether you’re preparing to showcase your brand at Glee or planning your buying strategy, this episode offers invaluable insights to help you succeed at the biggest event in the garden sector calendar.