The ERP Perspective

The ERP Perspective is a podcast for leaders navigating the reality of enterprise transformation.

Hosted by George Collier, the show goes beyond implementation to explore what actually happens after go-live, where ERP success is truly defined.

Through conversations with CIOs, CFOs, transformation leaders, and industry experts, we unpack the decisions, trade-offs, and challenges that shape modern ERP environments.

From adoption and change management to AI, finance transformation, and system strategy, this is where real-world experience meets honest insight.

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22 episodes
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English

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#34
Friday · 45 min
The ERP Perspective: Can AI Save Failing ERP Projects or Just Expose Them Faster? With Frank Maier
AI is creating enormous possibilities for ERP transformation. But it is also raising a more uncomfortable question. What happens when powerful new technology meets weak project foundations? In our latest episode of The ERP Perspective, George Collier sits down with Frank Maier, CEO of Dynamics Global Projects, to explore whether AI can genuinely improve ERP project success, or whether it will simply expose the problems that were already there. From ageing legacy environments and complex international programmes to governance, skills, and the emergence of evergreen ERP, this conversation looks beyond the AI hype to examine what its impact could actually mean for ERP leaders. Frank shares why AI should be viewed as an enhancer rather than a silver bullet, and why organisations still need to get the fundamentals of transformation right before expecting technology to deliver better outcomes. The conversation also raises an important point for the future of the ERP profession. If enterprise systems continuously evolve, the skills required to implement, govern, and optimise them will need to continuously evolve too. AI may change how ERP projects are delivered. It won't remove the need for strong leadership, governance, expertise, and decision-making. 🎙️ The full episode with Frank Maier is now live on The ERP Perspective.
#33
August 28 · 39 min
The ERP Perspective: France's E-Invoicing Deadline Is About to Expose Weak ERP Foundations with Ludo Van Den Ende (DevElite)
E-invoicing is becoming unavoidable. But compliance is only the beginning of the conversation. In our latest episode of The ERP Perspective, George Collier sits down with Ludo Van Den Ende, Partner at DevElite, to explore what the rapid expansion of e-invoicing really means for ERP, finance, and enterprise architecture. The conversation moves beyond regulatory deadlines to examine what organisations are actually implementing. Because sending a PDF electronically isn't the same as e-invoicing. And e-invoicing isn't the same as Peppol. As governments move towards structured electronic invoicing, organisations have an opportunity to rethink how financial data moves between businesses, ERP systems, tax authorities, and wider technology environments. For multinational organisations, however, that opportunity comes with significant complexity. Different countries are introducing different mandates, formats, networks, timelines, and technical requirements. ERP leaders therefore face a difficult architectural question: how do you accommodate local compliance without continuously adding complexity to the global ERP core? Ludo also explores why organisations should look beyond the immediate compliance requirement. Structured invoice data can create opportunities for greater automation, improved data quality, fewer manual processes, and more connected finance operations. The mandate might be forcing organisations to act. The real value will come from what they choose to build around it.
#32
August 21 · 37 min
The ERP Perspective: The AI-Native Finance Stack: Is ERP Still the Centre of Finance Transformation? with John Cusick (Echo Park Consulting)
Is AI replacing ERP... Or is it making ERP more important than ever? In this episode of The ERP Perspective, we're joined by John Cusick, President of Echo Park Consulting, to explore how AI is reshaping the role of ERP in finance, enterprise architecture, and business transformation. As AI-native platforms, intelligent agents, and automation continue to evolve, organisations are rethinking what ERP should do and how it fits into the future of the enterprise. In this episode, we cover: Is ERP still the centre of finance transformation? Why ERP remains the trusted foundation of the enterprise How AI-native ERP platforms are catching up with legacy systems The evolving role of ERP in modern finance How AI agents could transform the month-end close Why AI ERP could be a game changer for SMBs What the future enterprise technology stack could look like Key takeaway: ERP isn't becoming less relevant. It's becoming the platform that enables AI to deliver real business value. The organisations that succeed won't choose between ERP and AI. They'll combine trusted ERP foundations with AI-driven intelligence to create faster decisions, stronger governance, and better business outcomes.
#31
July 24 · 41 min
The ERP Perspective: Why ERP Selection Has Changed Forever with Andy Pratico (Essential Software Solutions)
Choosing an ERP has never been more challenging. And one wrong decision can impact your business for the next decade. In this episode of The ERP Perspective, we're joined by Andy Pratico from Essential Software Solutions to explore why organisations need to rethink the way they evaluate, select, and implement ERP systems. Because successful ERP projects don't start with software. They start with better decisions. In this episode, we cover: Why ERP selection has fundamentally changed The illusion of the "perfect" ERP demonstration Why speaking to reference customers is one of the smartest things you can do Why 73% of organisations are dissatisfied with their ERP Why ERP success is 80% people and 20% functionality Understanding the difference between FedRAMP and CMMC How AI is changing the future of ERP evaluation and selection Key takeaway: The best ERP system isn't the one with the longest feature list. It's the one that aligns with your business, your people, and your long-term strategy. The organisations that achieve the greatest value from ERP don't simply choose better software. They make better decisions before implementation even begins.
#30
July 17 · 31 min
The ERP Perspective: Why Industry-Specific ERP Is Becoming the SMB Advantage With Adam Sklader (ECI Software Solutions)
Is choosing the ERP with the most features really the best decision... Or should organisations be placing greater value on industry expertise and long-term partnership? In this episode of The ERP Perspective, we're joined by Adam Sklader, President of Manufacturing at ECI Software Solutions, to explore what really drives successful ERP transformations for manufacturers and growing businesses. From purpose-built ERP solutions to customer partnerships and the transition away from spreadsheets, this conversation challenges many of the assumptions organisations make when selecting and implementing ERP. In this episode, we cover: Why industry understanding often outweighs feature comparisons The importance of building long-term customer partnerships Why small and mid-sized businesses are the heartbeat of industry How purpose-built ERP helps SMBs scale with confidence When businesses outgrow spreadsheets and why ERP becomes essential What organisations should look for in an ERP partner How manufacturers can position themselves for sustainable growth Key takeaway: Successful ERP transformations aren't built around software alone. They're built around understanding the business, supporting long-term growth, and choosing technology that fits the organisation's needs rather than forcing the organisation to fit the technology. The businesses that achieve the greatest value from ERP aren't simply buying a platform. They're investing in expertise, partnership, and a strategy that supports growth for years to come.
#29
July 3 · 33 min
The ERP Perspective: AI in Regulated ERP | How Do You Innovate When Every Change Must Be Proved? with Ramzan Amin (SIM Consulting)
AI is moving into every part of the enterprise. The real question isn't whether organisations will adopt it. It's whether they'll govern it effectively. In this episode of The ERP Perspective, we're joined by Ramzan Amin, CEO of SIM Consulting, to explore how organisations can introduce AI into ERP environments without compromising trust, compliance, or operational control. Because successful AI adoption isn't just about capability. It's about governance. In this episode, we cover: Why AI governance should start with the business problem, not the technology The unique challenges of deploying AI in regulated industries Why governance is critical for AI adoption in the public sector How organisations can avoid the mistakes that create tomorrow's transformation headlines The evolution of AI-powered ERP testing and continuous assurance Why explainability, accountability, and trust are becoming enterprise priorities How leaders can balance innovation with compliance and operational risk Key takeaway: The organisations that create the most value from AI won't simply be the fastest adopters. They'll be the ones that build governance into every stage of the journey. Because AI doesn't replace leadership. It makes good governance more important than ever.
#28
June 12 · 37 min
The ERP Perspective | Go-Live Is Not a Date: Why ERP Readiness Needs to Be Measured Before It’s Too Late with Gabor Fulop
Go-live is not success. It's the moment your organisation starts proving whether the transformation actually works. In this episode of The ERP Perspective, we're joined by Gabor Fulop, CEO of ControlledGo-Live, to explore the realities of ERP program delivery, governance, accountability, and operational readiness. Because most ERP programs don't fail because of technology. They fail because of the decisions surrounding it. In this episode, we cover: Why accountability becomes diluted in large ERP programs How decision drift quietly moves programmes away from their original objectives Identifying and removing decision bottlenecks before they impact delivery Why go-live readiness should be measured months before deployment The leadership challenges CIOs face during major transformations How governance influences program outcomes more than most organisations realise The emerging risks of AI governance and how organisations can avoid exponential failure Key takeaway: ERP success is rarely determined by technology. It's determined by leadership, governance, decision-making, and operational readiness. Because transformation moves at the speed of decisions, not project plans.
#27
June 5 · 25 min
The ERP Perspective: ImplementERP.AI Demonstration | Rethinking ERP Design Before Implementation with Jonathan Lee (Bonus Episode)
Most ERP projects focus on software selection. But the real challenge starts much earlier. In this special demonstration, we explore ImplementERP.AI and how organisations can use business architecture, process design, and AI-powered modelling to create stronger ERP foundations before implementation begins. Because successful ERP transformation isn't just about selecting the right system. It's about understanding how the business should operate. In this demonstration, you'll see: How organisations can visualise business architecture before ERP implementation Mapping processes and identifying operational complexity Creating stronger alignment between business and technology How AI can support ERP planning and transformation design Identifying risks before they become costly implementation challenges Building scalable foundations for future ERP and AI initiatives Why this matters Many ERP projects struggle because technology decisions are made before business architecture is clearly defined. ImplementERP.AI takes a different approach. Instead of starting with software, it starts with: → Process clarity → Operational design → Business architecture → Organisational alignment Helping organisations make better ERP decisions before implementation begins.
#27
June 5 · 42 min
The ERP Perspective: ERP for SMEs: Context over Chaos with Jonathan Lee
ERP for SMEs shouldn’t mean copying the Fortune 500. But it also shouldn’t mean operating without structure. In this episode of The ERP Perspective, we’re joined by Jonathan Lee from PerfectSME, alongside the vision behind ImplementERP.AI, to explore how SMEs can build scalable ERP foundations without inheriting unnecessary enterprise complexity. Because successful ERP for SMEs isn’t about doing less. It’s about designing smarter. In this episode, we cover: Why ERP projects fail when business architecture is skipped How SMEs accidentally create unnecessary ERP complexity Why AI won’t fix poor ERP foundations The relationship between data quality, process design, and AI readiness Common ERP challenges SMEs face during growth How to build scalable operational foundations without overengineering the business Key takeaway: SMEs don’t need enterprise-sized ERP programs. But they do need enterprise-level thinking around process, architecture, and scalability.
#26
May 29 · 38 min
The ERP Perspective: ERP Isn’t Failing at Go-Live... It’s Failing in Adoption with Arne Buthmann (OXYGY)
ERP transformation is not just a systems project.It’s a people transformation.In this episode of The ERP Perspective, we’re joined by Arne Buthmann from OXYGY to explore the human realities behind ERP transformation, from leadership and adoption to confidence, behaviour, and organisational alignment.Because technology alone does not create transformation.People do.In this episode, we cover:* Why leadership presence matters during ERP transformation* The importance of involving the business in design decisions* How testing should act as a rehearsal for real operational work* The hidden adoption challenges that appear after go-live* Why behavioural change matters more than technical deployment* How organisations can create stronger alignment, confidence, and long-term adoptionKey takeaway:Go-live is not the finish line.The real challenge begins when the organisation has to live and operate inside the new reality every day.
#25
May 22 · 36 min
The ERP Perspective: ERP Isn’t What Your Customers See, Your Documents Are With Dene Palmer
Customers never see your ERP system. They experience the outputs of it. In this episode of The ERP Perspective, we’re joined by Dene Palmer from ERP Mechanics to explore why document outputs, communication flows, and customer-facing experiences are becoming a critical part of ERP strategy. Because while ERP systems are powerful at managing transactions and operational data… They were never designed to be customer experience engines. In this episode, we cover: Why ERP systems are fundamentally data engines, not output engines How document outputs directly shape customer experience The hidden operational complexity behind ERP document management Why scalable output architecture matters as organisations grow The risks of fragmented templates, workflows, and communication processes How businesses can streamline document outputs without sacrificing flexibility Key takeaway: ERP value isn’t just created inside the system. It’s created through the experiences, documents, and communications delivered from it.
#24
May 15 · 30 min
The ERP Perspective: The Evergreen ERP Model: Why Transformation Shouldn’t Be a One-Off Program with Per Karlsson
ERP isn’t a one-time transformation. It’s something that must evolve with the business. In this episode of The ERP Perspective, we’re joined by Per Karlsson from Resolvr to explore how organisations can move beyond traditional ERP programs and design systems that stay aligned over time. Because the real challenge isn’t go-live. It’s what happens after. 🔍 In this episode, we cover: Why ERP must move from project → ongoing capability What an “evergreen” ERP model really means in practice How process-driven architecture creates true business visibility Why complexity exists in both systems and processes The role of process design in enabling business agility The future challenges organisations face in managing continuous ERP change Key takeaway: ERP success isn’t defined by implementation. It’s defined by how well your system continues to align with your business as it evolves.
#23
May 1 · 35 min
The ERP Perspective: ERP Was Built for Stability, But Business Runs on Change with Sandeep Chopra (Everest Systems)
ERP is no longer just about systems. It’s about how businesses build, adapt, and operate in a world shaped by AI. In this episode of The ERP Perspective, we’re joined by Sandeep Chopra from Everest Systems to explore how AI is transforming enterprise systems and what it means for the future of ERP. From AI agents to business-led development, this conversation goes beyond implementation and into how organisations must rethink their operating model. In this episode, we cover: How AI is enabling business users to build software Why organisations still avoid ERP change and the real cost of that decision The rise of AI agents and the future of business automation How to balance ERP and best-of-breed systems through integration Why ERP is evolving from stability → agility What leaders need to rethink as AI reshapes enterprise systems Key takeaway: ERP is no longer just a system of record. It’s becoming a platform for continuous change and the organisations that adapt fastest will lead.
#22
April 24 · 34 min
The ERP Perspective: From Receivables to Revenue with Or Kapelinsky
Receivables isn’t just a finance process. It’s one of the most overlooked drivers of revenue performance. In this episode of The ERP Perspective, we’re joined by Or Kapelinsky from Reevol to explore how organisations can rethink receivables, from a back-office function into a strategic lever for growth. Because while most businesses focus on revenue generation… They often overlook how efficiently that revenue is actually collected. In this episode, we cover: Why receivables should move from back-office → strategic function Where hidden cash leakage is happening and why it’s often invisible The gap between B2B vs B2C payment experiences How buyer intelligence is becoming critical in finance Why ERP systems don’t fully capture customer payment behaviour And how organisations can accelerate cash flow and improve revenue realisation Key takeaway: Revenue isn’t just what you sell. It’s what you successfully collect, efficiently, predictably, and at scale. Watch now to understand how receivables can become a true driver of business performance.
#21
April 17 · 41 min
The ERP Perspective: ERP Isn’t Broken: But the Way We Operate It Is with Adam Jones
ERP isn’t just changing. The way we test, manage, and operate ERP is changing even faster. In this episode of The ERP Perspective, we’re joined by Adam Jones from Opkey to unpack what’s really happening inside modern cloud ERP environments, beyond implementation. As organisations deal with continuous updates, complex integrations, and increasing pressure to deliver value post go-live, a new set of challenges is emerging. This conversation explores how testing, automation, and AI agents are reshaping ERP operations and what leaders must do to stay ahead. In this episode, we cover: Why ERP issues are often operational, not technical The hidden complexity and risk behind ERP integrations How AI agents are transforming cloud ERP testing Why many organisations develop long-term dependency on consultants What “release readiness” really means in a continuous update world Why AI agents could become mainstream by 2026 And how to maintain control, visibility, and confidence as ERP evolves Key takeaway: ERP success is no longer defined by go-live. It’s defined by how well your organisation can adapt, test, and operate in a world of constant change. If you’re seeing this firsthand, this report from Opkey breaks it down well: https://www.opkey.com/state-of-enterprise-testing-app-lifecycle
#20
April 14 · 38 min
The ERP Perspective: Why ERP Transformations Still Fail… Even After 30 Years of Lessons! with Eric Kimberling
Most ERP transformations don’t fail.But they still don’t deliver what was promised.The full episode of The ERP Perspective with Eric Kimberling is now live.In this conversation, we unpack why ERP success remains so difficult to achieve, despite better technology, more vendors, and decades of experience.Because the real issue isn’t the system.It’s everything around it.We explore:• Why organisations struggle to realise full value post go-live• The growing gap between vendor promises and delivery reality• Whether cloud ERP is standardising away competitive advantage• Why leadership, governance, and decision-making matter more than technology• And how small delays in decisions can create major long-term riskEric brings a grounded, no-nonsense perspective shaped by years of helping organisations navigate complex ERP transformations.This isn’t about features.It’s about execution.Because ERP success isn’t defined by go-live.It’s defined by what happens after.
#19
April 14 · 25 min
The ERP Perspective: Beyond ERP - Designing a Modern Finance Architecture with Rich Reid
ERP is essential.But it was never designed to answer the questions leaders actually ask in the boardroom.🎙 The full episode of The ERP Perspective with Rich Reid of SC&H is now live.In this conversation, we explore a topic that many organisations are beginning to confront:ERP alone cannot deliver modern finance insight.ERP systems were built to be:• The system of record• The place where transactions live• The engine for financial control and complianceBut when leaders start asking bigger questions…• Where is profitability actually changing?• Which operational drivers are affecting performance?• What scenarios should we plan for next quarter?• How do we forecast continuously instead of annually?ERP quickly reaches its limits.And when that happens, most organisations fall back on the same workaround:Excel becomes the unofficial BI layer.In this episode, Rich explains why modern finance architecture needs something more.We discuss:• Why ERP cannot be the system of insight• The architectural mistakes that force finance back into spreadsheets• Why the chart of accounts should not become a reporting structure• How planning, analytics, and ERP should work together• The architectural decisions that determine whether finance systems scale… or require rebuilding every few yearsIt’s a conversation about moving beyond ERP and designing a finance architecture that actually supports decision-making.
#18
April 14 · 32 min
The ERP Perspective: ERP is a Finance Transformation Wearing an IT Label... And CFOs Need to Reclaim it! with Thomas Hood
ERP is a finance transformation wearing an IT label.And CFOs need to reclaim it.🎙 The full episode of The ERP Perspective with Thomas Hood of SC&H Group is NOW live.In this conversation, we unpack a critical shift happening inside organisations right now:→ ERP decisions are often led by IT…But finance lives with the consequences.From planning and forecasting to close cycles, data governance and AI, Thomas breaks down why ERP, EPM and data strategy must sit firmly within the CFO agenda, not just the IT roadmap.We explore:• Why ERP has drifted away from CFO ownership• What that disconnect actually costs organisations• How high-performing finance teams approach transformation differently• Why mindset, leadership and stakeholder engagement drive 80% of outcomes• Where AI is delivering real value and where teams are getting ahead of themselvesThis isn’t a technical conversation.It’s a strategic one.Because finance isn’t just reporting the past anymore.It’s expected to shape what happens next.And that requires ownership of the systems, the data, and the transformation roadmap.
#17
April 14 · 49 min
The ERP Perspective - From "Vibe Coding" to Enterprise Engineering with Jan Baan
AI can build faster.But can it build safely?In this week’s podcast from The ERP Perspective with Jan Baan (Founder of Rappit), the conversation turns to a critical question:→ Can AI-generated code power core ERP systems without creating the next decade of technical debt?Because experimentation is accelerating.Vibe coding.Natural language prompts.AI generating applications in minutes.But Jan draws a clear line between experimentation and enterprise engineering.ERP systems are not isolated apps.They are:• Systems of record• Financial control environments• Stock and pricing engines• Audit-sensitive architecturesInjecting probabilistic AI outputs directly into deterministic transactional systems?That’s not innovation.That’s risk.Jan’s perspective is nuanced.AI belongs in the advisory layer.
#16
April 14 · 42 min
The ERP Perspective: From Firefighting to Flow - How Automation Changes Release Readiness with David Zimmerman
Cloud ERP didn’t just change the technology.It changed the rhythm of running the business.This weeks podcast is NOW live on The ERP Perspective with David Zimmerman (Opkey) and one truth sits underneath everything:→ In the cloud, transformation doesn’t stop at go-live, it becomes an operating model.Because most organisations came from a world where upgrades were optional.Every few years.Sometimes every five… even ten.But cloud changes the rules:• Quarterly releases• Monthly patches• Constant new features• Less ability to “push it out”And that shift catches teams off guard, even in mature environments.David breaks it down simply:There isn’t a playbook from the big vendors that tells you exactly how to run release readiness with excellence.So teams end up in the same cycle:→ Limited time windows→ Side-of-desk testing→ Only the “critical” processes covered→ Feature overload (300–400 changes per release)→ And a lot of reactive scrambling when something breaksAnd the real risk isn’t just technical.It’s operational.It’s adoption.It’s stress on teams.And in worst cases… it can even become a legal and business risk when critical processes fail.

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