The Coaching Podcast

Emma Doyle

Welcome to The Coaching Podcast – coach for success in both sports and business. I'm your host, Coach EM, known as The Energy Coach and Activation Speaker, recognized globally for unleashing human potential. Join me as I engage with top sports and business coaches worldwide, delving into the essence of greatness in coaching. Through thought-provoking and coaching-specific questions, we explore the commonalities and differences between coaching in sports and business.

My conversations with coaches delve into the heart of coaching, offering practical tools that empower both coaches and leaders. Whether you're navigating the boardroom, coaching on a tennis court, or leading a team on the sporting field, our discussions provide valuable insights and strategies for continuous improvement. Tune in to The Coaching Podcast and elevate your coaching game for success in every arena.

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20 episodes
Updated Yesterday

Episodes20

Newest first

Yesterday · 37 min
Business Coach #227: Jon Purpura - Rewirement "V" Retirement
Many leaders think their job is to have the answers. Jon Purpura believes the opposite. After more than 30 years leading teams at United Airlines, Jon has discovered that great leadership is built on curiosity, confidence, and creating environments where people genuinely want to show up. In this episode, we explore the power of vulnerability, psychological safety, executive presence, and why the quality of our leadership is ultimately determined by the quality of the questions we ask. If you're looking to become a more human, collaborative, and impactful leader, you'll love this conversation. About Jon Purpura Jon Purpura is the Founder of Elevate Advisory, a leadership coaching and advisory firm dedicated to helping leaders unlock their full potential. Following a distinguished 30-year career with United Airlines, Jon now partners with executives and organizations to develop confident, authentic leaders who build high-performing teams and workplaces where people genuinely want to be. Drawing on decades of leadership experience, executive coaching, and positive psychology, Jon helps leaders communicate with greater impact, lead through uncertainty, strengthen relationships, and inspire higher levels of engagement. His mission is simple: help people become the leaders they aspire to be so they can create a lasting positive impact on the people and organizations they serve. Connect with Jon: Website: https://elevateadvisoryinc.com Connect: https://www.linkedin.com/in/jon-purpura-4b250336/ Facebook: https://www.facebook.com/jon.purpura.5/
July 28 · 2 min
Coach EM Gem #226: Go Curious. Lead Better. Listen now.
Coach EM Gem — Go Curious Micromanagement is often driven by certainty. Coaching leadership is driven by curiosity. The next time you're tempted to tell someone what to do, try one of these instead: ❌ "That won't work." ✅ "What if...?" ❌ "Here's the answer." ✅ "I'm curious..." ❌ "I don't know." ✅ "Imagine if...?" A few of my favourite coaching questions: • What if there was another way? • What options have you already considered? • What are you not seeing? • What would have to be true? • Where could we start? The moment you move from telling to wondering, people start thinking for themselves. The quality of your leadership is often reflected in the quality of your questions. • Live inspired • Practice improving • Lead with Impact
July 21 · 46 min
Tennis Coach #225: Mike Sell - Know Your Player: Coaching the Person Before the Performance
What does it really mean to "know your player"? In this episode of The Coaching Podcast, Coach EM sits down with former ATP professional, Olympic coach, and LTP Academy Co-Director Mike Sell to explore why great coaching begins with understanding the individual. Mike shares practical insights on tailoring development to each player's needs, creating purposeful practice with no wasted repetitions, preparing to win, and remaining calm under pressure—like the flight attendant during turbulence. They also discuss the value of having a second set of eyes on your coaching, the dangers of over-coaching, the importance of asking great questions and listening deeply, and why the best leaders know that coaching is about people, not position. Whether you're coaching athletes, leading a team, or raising children, this conversation is packed with simple yet powerful ideas to help you develop people with greater intention. About Mike Sell Mike Sell is Co-Director of LTP (Live to Play) Academy and Director of the LTP Pro Program. A former ATP Tour professional, Mike reached career-high rankings of World No. 136 in singles and No. 83 in doubles before building an outstanding coaching career at every level of the game. He has coached some of tennis's biggest names, including Serena Williams, John Isner, Tommy Paul, Reilly Opelka, Donald Young, and Monica Seles, and served as Lead National Coach for the USTA and Assistant Coach for the U.S. Olympic Team at the 2012 London Games, where Team USA won three gold medals and one bronze. A four-time All-American at the University of Georgia and recipient of the Arthur Ashe Sportsmanship and Leadership Award, Mike is passionate about developing players and coaches alike, with a coaching philosophy centered on knowing the person before coaching the player. Learn more: https://ltpchs.com/team/michael-sell-ltp-pro-program/
July 14 · 3 min
Coach EM Gem #224: Are we speaking the same language?
Coach EM Gem — Are You Speaking the Same Language? A Vistage Chair recently sent me this note after one of my workshops: "I reckon you’re an absolute legend—your energy had the whole room stoked! Fair dinkum, your custom approach was spot-on for the crew’s skillset. And crikey, you nailed it—coaching’s a ripper topic that’s not talked about enough. I’ll be spreading the word like a kangaroo on the hop. No worries, I’ve got zero suggestions—you’re already smashing it!" Needless to say, my American friends found it hilarious. It reminded me of a point I often make in leadership: Never assume people are speaking the same language. In a California workshop, I shared this classic Aussie sentence: "So next arvo, we're gonna head down to the park for a barbie. I'll bring the chooks and snags if you could bring an eski of stubbies. Hopefully this time you won't get crook. Be sure and bring your cossie and your togs since it should be a nice day and it's totally fine to be in your thongs..." The room had absolutely no idea what I was talking about. The lesson? Communication is not about what you say. Communication is about what the other person understands. As leaders, coaches, parents, and teammates, we often assume our message is clear because it makes sense to us. But clarity lives with the listener, not the speaker. Before moving on, ask: "What did you hear?" "What does that mean to you?" "Can you tell me that back in your own words?" Because effective communication isn't what you say. It's what they hear. • Live inspired • Practice improving • Lead with Impact
July 7 · 41 min
Leadership Communication Coach #223: Dr Erina Reddan - Talk with Meaning
Communication isn't just a leadership skill - it's leadership itself. In this episode, I sit down with Dr. Erina Reddan, a former foreign correspondent, award-winning journalist, and communication coach, to explore why great leaders don't just share information - they create meaning. We unpack the power of storytelling, why our brains are wired to connect through stories, how to communicate with both logical and emotional clarity, and why every conversation should begin with the problem before jumping to the solution. Erina also shares powerful lessons from reporting in crisis zones, revealing how leaders can stay human under pressure, take the heat out of difficult conversations, and navigate uncertainty with confidence. One of my favourite takeaways: AI is a tool, don't let it be you! About Erina Reddan Dr Erina Reddan is a Walkley Award-winning (which is Australia’s equivalent to the Pulitzer prize if you need this) former foreign correspondent, television and radio presenter, author, and communication coach who has built a career at the intersection of storytelling, leadership, and impact. With a PhD in story-telling and a background in crisis communication, Erina focuses on the power of story, leadership in uncertain times, building resilience, and how communication can shift culture and transform outcomes. Her unique blend of real-world experience, from the frontlines of global reporting to the boardrooms of Australia’s most influential organisations means she equips you with practical tools and powerful insights to communicate with clarity, lead with confidence, and become more impactful as coaches and leaders. Connect with Erina: LinkedIn: https://www.linkedin.com/in/dr-erina-reddan-b327034/ Website: https://www.redriver.net.au/
June 30 · 1 min
Coach EM Gem #222: Do you want to go to the next level? Here's how ...
Coach EM Gem - Do You Want to Go to the Next Level? Many people say: "I want to go to the next level." That's a good start. But a better question is: "How can I grow to the next level?" Wanting is intention. Growing requires action. The key is not making a giant leap. The key is making the first step so small and so easy that you can't talk yourself out of it. Growth happens when action follows intention. So instead of focusing on the next level, focus on the next step. Because every level you've ever reached started with one simple action. • Live inspired • Practice improving • Lead with Impact
June 23 · 45 min
Coach Educator #221: Isaac McBroom - How to Design Better Learning Environments
In this episode, I sit down with Isaac McBroom, Education Manager for the PTR and author of A Constraints-Led Approach to Coaching Tennis. We explore why great coaching is less about giving instructions and more about creating environments where people can learn, adapt, and discover solutions for themselves. From Theory of Mind and Ecological Dynamics to leadership, autonomy, and decision-making, Isaac shares why coaching is ultimately a collaborative dance between the learner, their environment, and the coach. About Isaac McBroom Isaac McBroom is the Education Manager for the Professional Tennis Registry (PTR), a coach developer, educator, and former ATP/WTA tour coach with more than a decade of experience in high-performance tennis. Known for bridging the gap between coaching science and practice, Isaac has played a leading role in modernizing coach education through ecological dynamics and the constraints-led approach. He is the author of A Constraints-Led Approach to Coaching Tennis and works with coaches around the world to design learning environments that develop adaptable, creative, and resilient athletes. Connect with Issac Website: https://ptrtennis.org/ Insta: Isaac.mcbroom Buy Issac's book on Amazon Bonus Viewing: Sir John Whitmore's famous golf lesson demonstrating the difference between "Ask" versus "Tell": https://www.youtube.com/watch?v=Ncb1jjRZyNU
June 9 · 1 min
Coach EM Gem #220: Don’t Wish Away Your Time
Coach EM Gems 💎 How often do we say: “I just need to get through this week… this season… this stage of life.” Lately, I’ve been reminded how quickly time moves and how easy it is to wish parts of our lives away while waiting for the next thing. This Coach EM Gem is a reminder to slow down, be present, and find the gift in the season you are in – even the difficult ones. Today’s Coach EM Gem is powered by Sam – the AI tool built for the coaching world. Coaches, spend less time marketing and more time coaching. Clients, find your perfect match – without the romance. Visit www.TrySam.ai • Live inspired • Practice improving • Lead with Impact
May 26 · 51 min
Leadership Coach #219: Jaquie Scammell - Interested vs Committed: The Human Edge in a Fast-Moving World
Everything starts in the mind – and in this episode of The Coaching Podcast, I sit down with Jaquie Scammell to explore what that really means for leaders navigating a fast-moving, AI-driven world. This is a conversation about perspective, presence, and performance – from how we manage our thoughts and energy in the micro-moments, to how we show up for others through feedback, coaching, and everyday service. We dive into the difference between being interested versus committed, why feedback is one of the greatest gifts you can give, and how leadership is ultimately about creating the conditions for people to thrive. About Jaquie Scammell Jaquie Scammell is the CEO and Founder of ServiceQ and one of the leading voices in service leadership today, known for helping organisations strengthen human connection in a world that is moving faster, becoming more automated, and asking more of its people. Her work sits at the intersection of leadership, culture and customer experience, where she partners with senior leaders to turn service from something people perform into something people live – embedded in behaviour, decision-making and the everyday moments that shape reputation. As the architect behind Service Habits™ and 5D Service Leadership™, Jaquie has developed practical operating systems that help organisations build cultures of consistency, ownership and care – not as concepts, but as capabilities that drive performance. She has worked across industries including aviation, banking, infrastructure and resources, with organisations such as BHP, Westpac, Melbourne Airport and Virgin Australia. A published, award-winning author, Jaquie is known for her ability to translate complex human dynamics into clear, actionable leadership. In the room, she brings both edge and empathy, creating environments where leaders are challenged to think differently, take ownership, and step forward with clarity. Connect with Jaquie Website: https://serviceq.co/ LinkedIn: www.linkedin.com/in/jaquiescammell Company: https://au.linkedin.com/company/serviceq Instagram: https://www.instagram.com/jaquiescammellofficial/
May 12 · 1 min
Coach EM Turbo Tip #218: From the Wall to the Floor - Reflection Tool
Coach EM Turbo Tip: From the Wall to the Floor - Reflection Tool Shout-out to the company CIMET (team India) for running an all-company "AS ONE" team-strengthening day, bringing their values from the "wall to the floor". Here is one of the reflection tools that we used to bring their values to life: LBW - think cricket! But we don't want you to go out - so think BLW: B = Behaviour — What did you see? What was observed? L = Learn — What did you learn or discover? W = Wonder — What are you wondering as it relates to bringing this behaviour to life at work? Simple. Practical. Powerful. • Live inspired • Practice improving • Lead with Impact Featured partner: Today’s Turbo Tip with Coach EM is brought to you by trysam.ai — your match-making AI tool for people looking for a coach and coaches wanting the ideal client.
May 7 · 52 min
Legacy Episode #217: Dr. Jim Loehr - “It’s Not About Making a Living, It’s About Making a Life”
In this special Legacy Episode of The Coaching Podcast, Coach EM honours the life and work of Jim Loehr — world-renowned performance psychologist, bestselling author, and co-founder of the Human Performance Institute. Dr. Loehr sadly passed away on April 20, 2026, at the age of 83, leaving behind an extraordinary legacy that shaped athletes, coaches, leaders, and performers across the globe. From coaching 17 world number one athletes to transforming the way we think about energy, character, purpose, and performance, Jim’s work went far beyond winning. As he famously said, “It’s not about making a living, it’s about making a life.” About Dr Jim Loehr Dr. Jim Loehr was one of the world’s leading performance psychologists and the co-founder of the Human Performance Institute (HPI), the pioneering organization behind the science of energy management and sustained high performance. Over a career spanning more than three decades, his groundbreaking work influenced elite performers across sport, business, medicine, and law enforcement. Jim worked with 17 world number one athletes across sports including tennis, golf, basketball, football, hockey, boxing, motor racing, and the Olympics, while also advising Fortune 500 companies, FBI Hostage Rescue Teams, and military Special Forces. A New York Times bestselling author of 17 books, including The Power of Full Engagement and Leading with Character, Jim believed that true performance was built from the inside out. His work focused not only on mental toughness, but on emotional strength, purpose, character, and energy management. Featured in publications including Harvard Business Review, Fortune, Time, Newsweek, and on programs such as Oprah, Today, and Nightline, Jim’s legacy continues to shape coaches, leaders, athletes, and high performers around the world. Coach EM’s Favorite 20 One-Liners from Dr. Jim Loehr “It’s not about making a living. It’s about making a life.” “You don’t play tennis to be a great tennis player. You play tennis to grow up.” “Having a deep sense of purpose is one of the most powerful things you will have as a human being.” “Life is short. You have only so much energy to give.” “The more you repurpose what you’re doing for something bigger than yourself, something magical happens.” “You can’t be empty. You have to give a lot to get much back.” “Everything you do has a consequence.” “The best voice you can listen to is your own voice.” “Preparation, preparation, preparation.” “There’s no cheap way to the top.” “The more prepared you are, the more confidence rises.” “The mind follows your eyes.” “Movement creates chemistry.” “A competitor’s mind doesn’t roll out by itself.” “Teach your kids to love what they do and have fun with what they do.” “You play best when you feel open, free, relaxed, and calm.” “The goal is not dependency. The goal is ownership.” “My goal is to get you out of my life as quickly as possible.” “I want you to become a better coach for yourself.” “As a coach, you are in the influence business.” Pure gold for leadership coaching — especially the ownership-before-accountability philosophy that shaped so much of Coach EM’s work. Recommended Watching — Jim on YouTube The Power of Story https://www.youtube.com/watch?v=D_0NnqkmVM4 Dr. Jim Loehr | X’s & O’s of Building Character https://www.youtube.com/watch?v=rjRysxeyJPk&t=16s
April 27 · 2 min
Coach EM Turbo Tip #216: Feedback is the breakfast of champions. Clarity is kindness.
Coach EM Turbo Tip: Feedback is the breakfast of champions. Clarity is kindness. #1 driver of enhanced performance is: Fair. Frequent. Factual. Start here: Who is the person in front of you? Then choose your conversation framework. For a Socializer style, try Start / Stop / Steer: 1️⃣ What will you start doing? 2️⃣ What will you stop doing? 3️⃣ Where do you need to steer your energy this week/month? Live inspired Practice improving Lead with Impact Featured partner: Today’s Turbo Tip with Coach EM is brought to you by trysam.ai — your match-making AI tool for people looking for a coach and coaches wanting the ideal client.
April 20 · 31 min
Loneliness Coach #215: Carrie Sackett: From Me to We – The Power of Connection in Coaching
What happens when coaching shifts from me to we? In this episode on The Coaching Podcast, I sit down with Carrie Sackett — America’s Loneliness Coach — to explore how connection, trust, and group dynamics unlock real growth. We dive into the power of “we language,” why radical presence is the foundation of great coaching, and how the Zone of Proximal Development comes to life through relationships. This conversation blends performance and emotional growth — and reinforces one simple truth: we grow faster, and deeper, together. About Carrie Sackett Carrie Sackett, MS, PCC, is known as America’s Loneliness Coach and is a speaker, trainer, and internationally published author specializing in emotional growth and connection. She works with individuals, groups, and organizations to help people break free from limiting inner narratives and build stronger relational skills through social therapeutic coaching. With a background in corporate leadership and employee engagement at companies like Deloitte, Bloomberg, and S&P, Carrie now focuses on creating meaningful human connection through group coaching, somatic awareness, and community-based growth. Connect with Carrie: Website: https://groupandcouplescoaching.com Connect: https://www.linkedin.com/in/carrie-sackett-zpd-coaching/
April 13 · 2 min
Coach EM Turbo Tip #214: Sleep Hack
Coach EM Turbo Tip – Sleep Hack: Sleep is your number one recovery tool I’ve recently returned from Sandpiper Beach in Coles Bay, on the edge of Freycinet National Park in Tasmania. Quiet. Still. Every wave is different. Here’s the energy hack: Sleep is your number one recovery tool. And when your mind won’t switch off — use the wave. Picture a slow, gentle wave rolling in and out. Count down from 10. Imagine drawing the number 10 in the sand. Let the wave wash it away. Then 9. Then 8. If your mind wanders? No judgment. Start back at 10. I’ve never made it to zero. Simple. Calm. Effective. Let the wave do the work. Live inspired Practice improving Lead with Impact Featured partner: Today’s Turbo Tip with Coach EM is brought to you by trysam.ai — your match-making AI tool for people looking for a coach and coaches wanting the ideal client.
March 30 · 42 min
WTA Tour Coach #213: Jared Jacobs - Mental Gymnastics on Tour
On The Coaching Podcast, WTA Tour coach Jared Jacobs joins me to unpack what really decides matches when the margins are small and the spotlight is big. Coaching at the highest level is a collaboration. It’s rarely about forehands and backhands. On the tour, it’s mental gymnastics. Pressure exposes character. Competition tests your training. And great coaching means knowing — before the heat of the moment — exactly how your player is going to respond when everything is on the line. About Jared Jacobs Jared Jacobs is a WTA Tour tennis coach and the founder of Mojo Tennis Boutique Training Center in Arizona. With a Master’s degree in Sports Psychology and a bachelor’s degree in psychology from the University of Pennsylvania, Jared blends elite performance coaching with a deep understanding of the competitive mind. A former Division I player at the University of Pennsylvania and three-time U.S. Senior National Team member, Jared brings firsthand competitive experience to his coaching philosophy. Throughout his coaching career, he has worked with world-class athletes including Natasha Zvereva and played a key role in helping Bethanie Mattek-Sands capture the 2019 US Open Mixed Doubles title and the 2019 Beijing Open Doubles title. At Mojo Tennis, Jared is known for developing competitors who train with intention — combining technical precision, emotional regulation, and mental resilience. His perspective spans both tennis and padel, offering a modern lens on competition and performance development. Outside the court, Jared is a PTR Certified Coach who enjoys rock climbing, longboarding, golf, table tennis, and backgammon. He supports animal rescue shelters, speaks English, Italian, and French — and has been known to travel through airports on Heelys. Connect with Jared Website: http://mojotennis.net/
March 16 · 46 min
Business Coach #212: David Cory - Name It to Tame It: Emotional Intelligence in Action
In this powerful conversation with David Cory, we unpack the real difference between EI and EQ — and why emotional intelligence is no longer a “soft skill,” but a leadership necessity. We explore vulnerability (and the myth of “big boys don’t cry”), the idea of sharing emotions instead of wearing them, and how to “name it to tame it” rather than stuffing feelings down. David breaks down transformational vs transactional leadership, the true meaning of self-awareness and impulse control, and why your influence ultimately comes down to your self-regard, independence, and presence with empathy. Plus — one absolute gold-dust coaching question you’ll want to steal: “Why won’t you let me help you?” “If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you’re not able to manage your distressing emotions, then no matter how smart you are, you’re not going to get very far.” — Daniel Goleman About David Cory - Founder & Leadership Development Coach David Cory is a leadership development coach, trainer, and consultant recognised for his expertise in applying emotional intelligence to improve individual and organisational performance. Since 1998, David and his team have implemented EI development programs with leaders in some of the world’s most progressive organisations. He has been a keynote speaker at conferences globally, including Harvard Medical School, and is a six-time keynote speaker at the Asia HR Congress (Bahrain, Brunei, Singapore, and Kuala Lumpur twice). Most recently, he delivered a keynote at the World of Tomorrow Leadership Conference in Paradise Island, Maldives. Connect with David: Website: https://www.eitrainingcompany.com Personal LinkedIn: https://www.linkedin.com/in/emotionalintelligence/ Company LinkedIn: https://www.linkedin.com/company/the-emotional-intelligence-training-company-inc-
March 3 · 33 min
Tennis Coach & Commentator #211: Beti Sekulovski - From Tour Coach to Legacy Builder
What makes a great coach? Is it passion? Communication? Care? In this episode, we explore how your energy speaks before your words ever do — and why an infectious smile can set the tone for high performance. We dive into what the data in tennis is really telling us, the life lessons sport teaches about growth and resilience, and why the best coaches stay open to learning themselves. This is a conversation about purpose, legacy, and building something that lasts. About Coach Beti Sekulovski Beti Sekulovski is a highly respected high-performance tennis coach with extensive experience on the professional tour and in elite player development. She is the former coach of Grand Slam finalist Jaimee Fourlis, playing a pivotal role in her rise through the professional ranks. A former WTA Tour coach and Tennis Australia coach for five years, Beti has also worked with accomplished players including Storm Sanders, Ellen Perez, and Arina Rodionova. Known for her strength in junior development, Beti has a proven ability to guide young athletes as they refine their craft and transition to higher levels of competition. Having overcome injury herself, Beti brings lived experience, resilience, and perspective to her coaching. She is also the founder of The Athlete’s Pavilion — a purpose-driven legacy project designed to support and empower athletes beyond performance. Her passion for the game, commitment to growth, and deep care for her players make her a trusted mentor for those striving to reach their full potential. Connect with Coach Beti Website: https://www.betisekulovski.com Insta: @Beti_sekulovski
February 16 · 1 min
Coach EM Turbo Tip #210: What’s Been On My Mind - Connection before correction
Coach EM Turbo Tip — What’s Been On My Mind Tip: Three things that have been on my mind lately: 1️⃣ Connection before correction. 2️⃣ People commit to what they help create. 3️⃣ Feedback builds confidence when it’s anchored in care. • Live inspired • Practice improving • Lead with Impact Featured partner: Today’s Turbo Tip with Coach EM is brought to you by trysam.AI — your match-making AI tool for people looking for a coach and coaches wanting the ideal client.
February 2 · 38 min
Business Coach Cara-Lyn Giovanniello #209: Dance in the Moment - Candid, Courageous, and Curious Coaching
In this episode on The Coaching Podcast, we explore what it truly means to dance in the moment as a coach and leader. Through deep curiosity, intentional listening, and the power of storytelling, we unpack Emotional, Relational, and Strategic Intelligence in real time. We dive into the subtle push–pull of great coaching and why F.A.I.L. (Frequent Adventures in Learning) builds trust and growth. We also explore what makes a great coach: candid, courageous, and curious, meeting clients exactly where they are. About Cara-Lyn Giovanniello In the fast-paced world of modern business, Cara-Lyn understands the unique challenges of balancing agility, innovation, and scalability. Through her work as Founder and Principal Coach of C.L.G. Coaching and Consulting, and at the centre of her approach is The Art of Learned Intelligence™—a proprietary methodology designed to blend strategic thinking, emotional intelligence, and relational dynamics into actionable frameworks that drive personal and organisational growth. By integrating this methodology, she supports leaders and teams in cultivating clarity, adaptability, and intentional decision-making, even in the most high-pressure, fast-changing environments. Connect with Cara-Lyn Giovanniello Website: https://www.theartoflearnedintelligence.com LinkedIn: https://www.linkedin.com/in/cara-lyn-giovanniello-pcc/
January 26 · 2 min
Coach EM Turbo Tip #208: Action vs Outcome (Environment Matters)
Coach EM Turbo Tip — Action vs Outcome (Environment Matters) Tip: Interesting language realisation from my last workshop. As always, I ask people to share: 1️⃣ one insight 2️⃣ one action 3️⃣ one word for how they’re feeling Let’s break it down. Insight: Different for everyone. A quote. A comment. A moment. A practice that landed. That’s awareness. Action: One leader said his action was “team engagement.” Here’s the coaching moment: 👉 That’s not an action. That’s an outcome. Engagement is the result of action — not the action itself. This is a huge piece of the puzzle and one of the three pillars of the Coaching Leadership Academy: Environment. Ask yourself: What environment do I want to create? Then define 3 tangible, practical, observable behaviours that bring it to life. Inspired by Eryc Eyl and his book Stop Making Workplaces Engaging — Start making them more human. And finally, why do I ask for one word about how they feel? Because there’s motion in emotion. When people feel moved… they move. Be open. Stay curious. Perform with pressure. Featured partner: Today’s Turbo Tip with Coach EM is brought to you by trysam.AI — your match-making AI tool for people looking for a coach and coaches wanting the ideal client.