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Standards Speak: Language Edition

ISO TC37 SC5

The podcast where we journey through the hidden corners of ISO standards, uncovering untold stories and shedding light on the diverse uses and needs for standards in the industry of language.

We seek with this podcast to explore linguistic standards, regulations, and trends, offering insights into how language standards shape our world.

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18 episodes
Avg 20 min
English

Episodes 18

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S1 · E18
May 11 · 33 min
Episode 18 – Standards speak with Christopher Kurz (ISO 5060)
In this episode our host sits down with Dr. ChristopherKurz, an expert in translation quality management and one of the key architectsbehind ISO 5060, the international standard for the evaluation oftranslation output. Dr. Kurz takes us through the history of the standard, thechallenges overcome during its development, and the methodology that underpinsit. He also reflects on the role of technology versus human intelligence inquality evaluation, and offers practical advice for those looking to implementit. An essential listen for every professional in the language industry.
S1 · E17
Jun 25, 2025 · 18 min
Episode 17 – Standards speak with Christine Reichhardt: TC37 SC5 Secretariat
What happens when over 30 countries collaborate to shape language industry standards? Christine Reichhardt, from the German Institute for Standardization (DIN), joins Maryse Benhoff to offer an insider’s view of ISO TC 37 SC 5. From resolving cross-cultural misunderstandings to managing remote and in-person working groups, Christine explains how standards evolve—and how everyone, even non-experts, can have a voice in shaping the future of translation and interpreting. Christine Reichhardt Christine.Reichhardt@din.de
S1 · E16
Jun 25, 2025 · 18 min
Episode 16 – Standards speak with Liese Katschinka: ISO TS 25368
Translating legal documents across jurisdictions can be a minefield. That’s why ISO/TS 25368 is here—to bring clarity, trust, and global alignment to certified translations. In this episode, expert Liese Katschinka explains how this emerging standard is set to transform legal translation practices, minimize risk, and better serve individuals navigating international systems. If you've ever handled birth certificates, contracts, or court documents for official use, this episode will change how you view your role—and your responsibility. Liese Katschinka liese-katschinka@speed.at
S1 · E15
Jun 25, 2025 · 22 min
Episode 15 – Standards speak with Klaus Ziegler: ISO 24019
What happens when technology outpaces tradition? In this insightful episode, host Maryse Benhoff is joined by Klaus Ziegler, who led the creation of ISO 24019, a landmark standard for remote interpreting platforms. They discuss how early vision, global cooperation, and a bit of improvisation helped build a framework just in time for a pandemic-driven shift. Tune in for a behind-the-scenes look at how standards adapt—and why they matter more than ever. Klaus Ziegler k.ziegler@aiic.net
S1 · E14
Jun 25, 2025 · 24 min
Episode 14 – Standards speak with Harris Ghinos: ISO 23155
Join us for a behind-the-scenes look at the development of ISO 23155, the new standard for conference interpreting services, with guest Harris Ghinos. From redefining what constitutes a conference to addressing the lasting effects of pandemic-era interpreting practices, Harris explains how this standard helps realign the industry with quality, safety, and professionalism. A must-listen for interpreters, consultants, and language service providers navigating the evolving demands of multilingual events. Harris Ghinos h.ghinos@interpreters.gr
S1 · E13
Jun 25, 2025 · 26 min
Episode 13 – Standards speak with Dr. Izabel Souza: ISO 21998
What happens when interpreter qualifications differ dramatically from one country to another? Dr. Izabel Souza joins host Maryse Benhoff to explore ISO 21998 and how it brings structure and safety to the world of healthcare interpreting. From clarifying terminology to defining critical competencies, this standard sets the foundation for consistent, high-quality language access in medical settings worldwide. A behind-the-scenes look at the rigor, passion, and consensus that shaped an industry-defining standard. Dr. Izabel Souza izabeletdvs@gmail.com
S1 · E12
Jun 25, 2025 · 22 min
Episode 12 – Standards speak with Tegau Andrews: ISO 20539
Behind every great standard is a clear definition. In this episode, Dr. Tegau Andrews explores ISO 20539, a vocabulary standard that brings consistency and clarity to the language services sector. From guiding project leaders to supporting translators and interpreters worldwide, this evolving glossary bridges gaps and builds shared understanding. Whether you're crafting a contract or drafting a standard, these terms matter—and so does the team shaping them. Tune in to discover how precision in language powers global collaboration. Dr. Tegau Andrewst.andrews@bangor.ac.uk
S1 · E11
Jun 25, 2025 · 21 min
Episode 11 – Standards speak with Liese Katschinka and Barbara Rovan: ISO TS 20228)
Legal interpreting is essential—but how do we ensure it’s done right? This episode shines a light on ISO 20228, a powerful standard designed to protect justice, language access, and interpreter professionalism. Guests Liese Katschinka and Barbara Rovan reflect on years of advocacy, practical implementation, and the evolving needs of courts and public authorities. With remote interpreting on the rise, this is the moment to engage with standards that shape the future of fair trials and equal access to justice. Liese Katschinka liese-katschinka@speed.at Barbara Rovan rovan.barbara@siol.net
S1 · E10
Jun 25, 2025 · 19 min
Episode 10 – Standards speak with Verónica Pérez Guarnieri: ISO TC 37 SC5 WG2 Interpreting Standards
Standards don’t just define—they empower. In this episode, Dr. Verónica Pérez Guarnieri reveals how ISO 18841 is transforming the interpreting profession with clear, human-centered guidance for quality, inclusivity, and adaptability. Discover how this global standard helps protect languages of lesser diffusion, supports diverse pathways into interpreting, and ensures better outcomes for society as a whole. If you believe in accessible, reliable communication across borders and communities, this is the episode you’ve been waiting for. Verónica Pérez Guarnieri veronicaperezguarnieri@gmail.com
S1 · E9
Jun 25, 2025 · 14 min
Episode 9 – Standards speak with Livia Florensa Tomasi: ISO 18587)
In this episode of Standards Speak: Language Edition, host Maryse Benhoff speaks with industry veteran Livia Florensa Tomasi, the original project leader behind ISO 18587 on post-editing machine-translation output. Livia shares the fascinating story of how the standard came to life and discusses the major challenges faced in its current revision. From merging with ISO 17100 to incorporating AI and LLMs, this episode offers valuable insights into the evolving landscape of language standards. Livia Florensa Tomasi lflorensatomasi@gmail.com;
S1 · E8
Jun 25, 2025 · 12 min
Episode 8 – Standards speak with Maya de Wit: ISO 17651-4
What does it take to create fair, professional spaces for sign language interpreters? In this episode, Dr. Maya de Wit unveils the journey behind ISO 17651-4—a pioneering standard that ensures sign language interpreters have the tools and setups they need to succeed. From inclusive drafting to global collaboration, this episode is a call to action: standards are only as strong as those who shape them. If you believe in accessibility and equity in language services, this one’s for you. Maya de Wit maya@tolkngt.nl
S1 · E7
Jun 25, 2025 · 17 min
Episode 7 – Standards speak with Frédéric Pirotte: ISO 17651 parts 1, 2, 3)
Standards evolve—and with them, the spaces interpreters work in. In this episode, Frédéric Pirotte, an experienced EU technical expert, explains how the ISO 17651 family of standards addresses modern interpreting needs. From traditional booths to new interpreting hubs, Frédéric outlines the challenges and achievements behind the standardization process. Get a glimpse into the global collaboration that ensures interpreters everywhere can work under conditions that support both safety and performance, no matter where or how they interpret. Frédéric Pirottefrederic.pirotte@ec.europa.eu
S1 · E6
Jun 25, 2025 · 14 min
Episode 6 – Standards speak with Chris Cox: ISO 17100
How do international translation standards come to life? Chris Cox, who led the creation of ISO 17100, joins host Maryse Benhoff to explore the global effort behind the standard. From navigating cultural and academic differences to refining qualification requirements, Chris reflects on the lessons learned and why standardization remains vital to the language industry. This episode is a must-listen for anyone interested in the backbone of professional translation practices. Chris Cox chris.cox.glc@outlook.com
S1 · E5
Jun 25, 2025 · 18 min
Episode 5 – Standards speak with Peter Reynolds: ISO 17100
ISO 17100 changed the game for translation professionals—finally offering a unified, global standard to define what quality means. In this episode, Peter Reynolds takes us behind the scenes of its development and reveals why it remains a trusted touchstone today. As the industry faces new questions around AI and automation, this is a timely reminder that standards don't just follow change—they help shape it. Tune in to understand how ISO 17100 empowers linguists and ensures trust in every word translated. Peter Reynolds peter.reynolds@tm-global.com
S1 · E4
Jun 25, 2025 · 17 min
Episode 4 – Standards speak with Debra Russell: ISO 13611
What makes a standard work across dozens of languages and countries? Dr. Debra Russell, a global expert in sign language and community interpreting, joins host Maryse Benhoff to reflect on her leadership of ISO 13611. They discuss how the standard moved from guidelines to firm requirements, supporting both interpreters and training institutions worldwide. From pandemic-era challenges to harmonizing differing cultural perspectives, this episode offers a behind-the-scenes look at building consensus—and quality—in interpreting services. Debra Russell debrarussell.mcchair@gmail.com
S1 · E3
Jun 25, 2025 · 22 min
Episode 3 – Standards speak with Ingemar Strandvik and Angelika Vaasa: ISO 11669:2024 – Translation Projects: General Guidance
In a world of rapid automation, standards like ISO 11669 offer the anchor professionals need. Join Maryse Benhoff as he talks with Angelika and Ingemar about how this newly updated standard empowers translation providers and clients alike through meaningful specifications and shared responsibility. Discover how purpose, risk, and transparency can drive smarter workflows and better outcomes. This episode is a must-listen for anyone committed to quality, innovation, and the future of language services. Ingemar Strandvik ingemar.strandvik@ec.europa.eu Angelika Vaasa angelika.vaasa@europarl.europa.eu
S1 · E2
Jun 25, 2025 · 20 min
Episode 2 – Standards speak with Remco Ruiter: ISO TS 6253
Every person deserves to be understood—especially in moments that matter. In this episode, discover how ISO/TS 6253 is helping build the foundation for competent, trusted community interpreters through structured training programs. Remco Ruiter shares the behind-the-scenes challenges, cultural debates, and global impact of this essential standard. Whether you're a trainer, policymaker, or language professional, this is your invitation to join the effort in raising the bar for equity and communication across communities. Remco Ruiter remco.ruiter@ec.europa.eu
S1 · E1
Jun 25, 2025 · 16 min
Episode 1 – Standards speak with Angela Sasso: ISO/TS 6253
In this episode, host Maryse Benhoff speaks with Angela Sasso, a recognized leader in interpreter training and standards. Together, they explore ISO TS 6253, which sets out requirements and recommendations for training community interpreters. Angela discusses the inspiration behind the standard, how it builds on ISO 13611, and the vital role it plays in supporting underserved languages and non-institutional training models. A valuable listen for anyone working at the intersection of language and public service. Angela Sasso asasso06@gmail.com

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