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Salon Rising

Samara Scott-Hunter & Jen Veivers

Introducing Salon Rising: The Podcast - your personal business BFF in the world of hair and beauty! Hosted by the incredible duo, Samara Scott-Hunter and Jen Veivers. This podcast brings real-talk and heart-to-heart conversations. It's your go-to space for navigating the wild journey of being a woman, a mother, and a business owner. And how to blend those all together.

Join Samara and Jen as they spill the tea on their own business escapades. Share the highs, lows, and everything between. It's like catching up with your besties, swapping stories, and debriefing about the rollercoaster of business life. It's where authenticity meets entrepreneurship. Offering a raw and honest peek into the challenges and triumphs of badass women in the industry.

Salon Rising is the safe, supportive space you've been craving. Whether you're a seasoned pro or starting your business adventure. Tune in for a dose of realness, laughter, and the camaraderie of women who've been there and get it. 💪💖 #SalonRisingPodcast #WomenInBusiness #RealTalk

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  • 23 episodes
  • weekly
  • Avg 33 min
  • English

Episodes 23

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  • April 5 · 7 min

    Mini Moment #19: The Client Retention Conversation You Need to Hear – with Sara Briscoe

    Retention. It is one of those words that gets thrown around a lot in this industry, usually tied to numbers, rebooking rates and revenue. But Sara Briscoe from Roca Verde has a different way of looking at it, and once you hear it this way, you will not be able to unhear it. Because retention is not just good for your bottom line. It is good for your nervous system. A column full of familiar faces means less anxiety, less tap dancing to impress someone new, and more of the kind of days that remind you why you love this job. That is what is in it for your team. And that is exactly the conversation most salon owners are not having. In this Mini Moment, Sara breaks down the why behind retention, the how behind building it, and why teaching your team to care about it starts with making it personal. What we cover Why retention is an emotional conversation as much as a financial one The real cost of a column full of new clients on your adrenals and your confidence How to teach your team the why so they actually care The power of a consistent consultation and giving clients a hair journey Social media as a retention tool, not just a marketing one Why a calm familiar column is one of the greatest gifts you can give your team When you and your team understand what retention actually does for you and them, everything shifts. Mentioned in this episode: 💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM Imports We’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful: ➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon. ➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon. It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft. Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇 MCM https://www.salonrising.com 💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛 ➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment. ➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months. ➡ And when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST. Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇 Timely

    • Transcript
  • #78
    March 29 · 1 hr 10 min

    The Answer Was Always Connection – with Brooke from Paper Rokk

    Some episodes stop you in your tracks. This is one of them. Sam & Jen are joined by one of Sam's closest friends and hair besties, Brooke Wolf from Paper Rokk. For a conversation that is as honest, warm and real as it gets. Brooke has built her salon business over 12 years through some of life's most defining moments. Loss, burnout, single motherhood, a new build and now navigating the early days of a significant personal change. And through all of it, one thing has kept showing up as the answer. Connection. This episode explores what connection actually looks like in business and in life. The connection you have with your team, your clients, your closest friends and yourself. It is a conversation about showing up for people in ways that matter, about the salons that save us when everything else feels uncertain, and about what happens when you finally let yourself lean into the people around you instead of pushing through alone. Brooke's story is one of resilience, self awareness and grace. And her reminder that we are in the business of connection, even when we forget it, is something every salon owner needs to hear. What we cover Brooke's journey from heartbreak to building Paper Rokk over 12 years Opening a salon after loss and figuring it out as you go Running two salons, burning out and knowing when to let one go Navigating separation as a business owner and a mother Why grief doesn't stop, it just moves with you The difference between sending a text and actually showing up How your salon can save you in the seasons you least expect What connection really means for your team, your clients and yourself Why saying yes more often can change everything The glass balls and the plastic balls, what you let fall and what you don't The answer was always connection. It just takes the hard seasons to remind us. Timestamps: 00:00 Episode Summary 02:33 Meet Brooke Wolf 03:27 Friendship And Support Crew 06:27 Starting A Salon After Loss 09:27 Second Salon And Burnout 12:15 Closing Palm Beach Lessons 13:43 New Space Pregnancy Chaos 15:07 Group Chat Lifeline 19:20 Separation And New Chapter 25:43 Grief While Leading 28:49 Finding Joy In Small Moments 32:37 Saying Yes Again 34:31 Glow Up And Bucket List 35:44 Better Apart Realizations 36:45 Trauma And Overworking 39:13 New Hobbies And Joy 42:57 Friendship Web Story 46:13 Connection Over Everything 51:02 Salon As Safe Haven 56:21 Business Lessons And Team 59:03 Show Up For People 01:05:30 Grace In Breakups 01:08:30 Co Parenting And Closure 01:10:02 Final Connection Reminder Mentioned in this episode: https://www.salonrising.com 💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM Imports We’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful: ➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon. ➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon. It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft. Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇 MCM 💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛 ➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment. ➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months. ➡ And when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST. Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇 Timely

    • Transcript
  • March 22 · 21 min

    Mini Moment #18: Stop Overlooking the Community You Already Have – with Sherri from Timely

    Most salon owners are sitting on a network they have barely touched. The clients in their chairs, the brands they love, the people they already know and trust. In this Mini Moment, Jen sits down with Sherri from Timely to talk about one of the most underutilised assets in your business, the community you have already built around you. It is a conversation that started with a question Timely kept hearing from salons: costs are rising, times are tough, how do we actually help? The answer became Timely Perks, a growing initiative built to ease the real financial pressure of running a salon by connecting owners with brand partnerships, exclusive offers and education, all in one place. But the conversation quickly opens out into something bigger than a product feature. It becomes a genuine exploration of what it means to build with your community rather than just within it. From leveraging the clients already in your chairs to rethinking what collaboration can look like across brands, artists and industries, this one will shift the way you see the network you already have. What we cover What Timely Perks is and why it was created How to support clients through tough financial times without discounting Treating your clients as partners, not just appointments Leveraging your existing client network in ways you probably haven't tried yet The power of collaboration across brands, artists and industries Why community over competition is more than a hashtag One simple thing you can do today to start building those connections Your next great business partnership might already be sitting in your chair. Mentioned in this episode: 💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛 ➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment. ➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months. ➡ And when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST. Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇 Timely https://www.salonrising.com 💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM Imports We’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful: ➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon. ➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon. It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft. Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇 MCM

    • Transcript
Showing 21–23 of 23 episodes