RESTAURANT STRATEGY

Chip Klose

The Restaurant Strategy podcast is dedicated helping independent restaurant owners increase the profitability of their restaurants and grow. The show is hosted by industry expert Chip Klose, who asks the question: What would your life look like if your restaurant could deliver consistent, predictable 20% returns?

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573 episodes
Updated Thursday

Episodes573

Newest first

March 12 · 20 min
The Connection Between Marketing and Culture (ENCORE)
#532 - The Connection Between Marketing and Culture (ENCORE) ***** This week's episode is brought to you by: MARQII MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: RESTAURANT TECHNOLOGIES Simplify
March 9 · 38 min
How to Inject True Hospitality into Our Restaurants
#531 - How to Inject True Hospitality into Our Restaurants ***** This week's episode is brought to you by: OVATION OVATION provides frictionless feedback, streamlined guest recovery, and operational insights – all focused on the guest and perfected for restaurants. VISIT: https://ovationup.com/chip/ ***** This week's episode is brought to you by: DAVO Automate your sales taxes using DAVO BY AVALARA. The software integrates with most POS systems. It sets aside your sales taxes, files on time, and
March 5 · 11 min
What Exactly is a Figure Eight?
#530 - What Exactly is a Figure Eight? ***** This week's episode is brought to you by: MARGIN EDGEVISIT: https://www.marginedge.com/lp/chip This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip ***** A Figure Eight is the repeated set of tasks that an employee is responsible for throughout service. You teach it to your people so they always know what they need to do next. ***** If you want to snag a copy of Chip's book, The Resta
March 2 · 15 min
If You Can't Take a Vacation, You Don't Have a Business
#529 - If You Can't Take a Vacation, You Don't Have a Business ***** This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/ This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/ ***** If you can't take a vacation, guess what? You don't have a business... you gave yourself a job! This is how you fix it. ***** If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... CLICK HERE: https://www.therestaurant
February 26 · 35 min
How to Find a POS That Works for You
#528 - How to Find a POS That Works for You ***** This week's episode is brought to you by: MARGIN EDGEVISIT: https://www.marginedge.com/lp/chip This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip ***** Connect with Sam Maddox, founder of BridgeWave to see how they can help: EMAIL: sam@bridgewave.ioWEBSITE: https://bridgewave.io/chipLINKEDIN: https://www.linkedin.com/in/sam-maddox/ ***** If you want to snag a copy of Chip's bo
February 23 · 36 min
Putting Employee Retention Front and Center
#527 - Putting Employee Retention Front and Center ***** This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/ This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/ ***** KickFin: https://kickfin.com/demo/ KickFin is an incredible tool that allows for instant, cashless, tip payouts the second an employee's shift ends. It saves the management team from late night tip distribution plus all the annoying bank runs. Safe and conveni
February 19 · 11 min
Google Should Be at the Heart of Your Marketing Strategy
#526 - Google Should Be at the Heart of Your Marketing Strategy ***** This week's episode is brought to you by: MARQII MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: RESTAURANT TECHNOLOGIES Simpli
February 16 · 21 min
The Biggest Difference Between Independent Restaurants and Chains
#525 - The Biggest Difference Between Independent Restaurants and Chains ***** This week's episode is brought to you by: OVATION OVATION provides frictionless feedback, streamlined guest recovery, and operational insights – all focused on the guest and perfected for restaurants. VISIT: https://ovationup.com/chip/ ***** This week's episode is brought to you by: DAVO Automate your sales taxes using DAVO BY AVALARA. The software integrates with most POS systems. It sets aside your sales taxes, file
February 12 · 23 min
How to CRUSH Your Marketing Goals (ENCORE)
#524 - How to CRUSH Your Marketing Goals (ENCORE) ***** This week's episode is brought to you by: MARQII MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: RESTAURANT TECHNOLOGIES Simplify and automat
February 9 · 1 hr 13 min
Founder of Craveworthy Brands, Gregg Majewski (ENCORE)
#523 - Founder of Craveworthy Brands, Gregg Majewski (ENCORE) ***** This week's episode is brought to you by: OVATION OVATION provides frictionless feedback, streamlined guest recovery, and operational insights – all focused on the guest and perfected for restaurants. VISIT: https://ovationup.com/chip/ ***** This week's episode is brought to you by: DAVO Automate your sales taxes using DAVO BY AVALARA. The software integrates with most POS systems. It sets aside your sales taxes, files on time,
February 5 · 16 min
Why Not Raise Prices Every Single Month?
#522 - Why Not Raise Prices Every Single Month? ***** This week's episode is brought to you by: MARGIN EDGEVISIT: https://www.marginedge.com/lp/chip This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip ***** In this episode Chip walks you through a simple framework he teaches to all of his clients: Popcorn Pricing. You should be raising prices on your menu every single month. But not on every dish... just a handful of dishes. By und
February 2 · 14 min
Busy Isn't the Same as Productive
#521 - Busy Isn't the Same as Productive ***** This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/ This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/ ***** Busy Isn’t the Same as Productive In this episode Chip walks you through a simple framework for how you can get out of the day-to-day and start being the CEO your restaurant needs. Ultimately there is only one way to tell if your brand is ready to grow: You need to tak
January 29 · 18 min
Good Is No Longer Good Enough
#520 - Good Is No Longer Good Enough ***** This week's episode is brought to you by: MARGIN EDGEVISIT: https://www.marginedge.com/lp/chip This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip ***** Good food and good service is no longer enough. That's table stakes. To succeed you need to think bigger. ***** If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... CLICK HERE: https://www.therestaurantmarke
January 26 · 26 min
8 Ways to Increase Revenue (Without Spending a Dime on Marketing)
#519 - 8 Ways to Increase Revenue (Without Spending a Dime on Marketing) ***** This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/ This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/ ***** THE BOTTOM LINE Let's recap these eight strategies: Fix your menu mix - guide guests to high-margin items Stop giving away add-ons - charge for upgrades Engineer your drink menu - create premium beverage options Implement strategic prici
January 22 · 18 min
8 Bold Predictions for the Future of Restaurants
#518 - Eight Bold Predictions for the Future of Restaurants ***** This week's episode is brought to you by: MARQII MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: RESTAURANT TECHNOLOGIES Simplify a
January 19 · 14 min
8 Leadership Tips for 2026
#517 - Eight Leadership Tips for 2026 ***** This week's episode is brought to you by: DAVO Automate your sales taxes using DAVO BY AVALARA. The software integrates with most POS systems. It sets aside your sales taxes, files on time, and submits payments before the deadline. VISIT: https://davosalestax.com/RestaurantStrategy ***** Be predictably calm. Chaos happens. Great leaders don’t add to it—they absorb it and steady the room. Set the standard in public, correct in private. Praise loudly
January 15 · 14 min
What is GOOD Marketing?
#516 - What is GOOD Marketing? ***** This week's episode is brought to you by: MARQII MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: RESTAURANT TECHNOLOGIES Simplify and automate your back of hous
January 12 · 12 min
Embracing the Abundance Mindset
#515 - Embracing the Abundance Mindset ***** This week's episode is brought to you by: DAVO Automate your sales taxes using DAVO BY AVALARA. The software integrates with most POS systems. It sets aside your sales taxes, files on time, and submits payments before the deadline. VISIT: https://davosalestax.com/RestaurantStrategy ***** The Scarcity Mindset says that there's so much much to go around. One single pie with only so many pieces. The Abundance Mindset says that if you have the recipe, you
January 8 · 28 min
How to Optimize Your Restaurant for AI Search
#514 - How to Optimize Your Restaurant for AI Search ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** Rev's LinkedIn Newsletter Post About AI SEARCH: https://www.linkedin.com/pulse/secret-sauce-winning-ai-search-restaurant-ciancio-teewe FAQ Page Example: https://handcraftburgers.com/faqs Rev's Instagram: https://www.ins
January 5 · 15 min
The Best Way to Map Out the Year Ahead
#513 - The Best Way to Map Out the Year Ahead ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** It's not nearly as cut-and-dry as you think. ***** If yo

RESTAURANT STRATEGY

The Connection Between Marketing and Culture (ENCORE)

How to Inject True Hospitality into Our Restaurants

What Exactly is a Figure Eight?

If You Can't Take a Vacation, You Don't Have a Business

How to Find a POS That Works for You

Putting Employee Retention Front and Center

Google Should Be at the Heart of Your Marketing Strategy

The Biggest Difference Between Independent Restaurants and Chains

How to CRUSH Your Marketing Goals (ENCORE)

Founder of Craveworthy Brands, Gregg Majewski (ENCORE)

Why Not Raise Prices Every Single Month?

Busy Isn't the Same as Productive

Good Is No Longer Good Enough

8 Ways to Increase Revenue (Without Spending a Dime on Marketing)

8 Bold Predictions for the Future of Restaurants

8 Leadership Tips for 2026

What is GOOD Marketing?

Embracing the Abundance Mindset

How to Optimize Your Restaurant for AI Search

The Best Way to Map Out the Year Ahead