
How Piramal Built Patient Centricity Into 15 Global CDMO Sites
“To us, it’s exactly the opposite of a marketing slogan. If we make a decision that has a negative impact on a patient, we’ve made a bad decision,” says Stuart Needleman. Stuart Needleman is Chief Commercial Officer and Chief Patient Centricity Officer at Piramal Pharma Solutions. Before Piramal, he was President of Laurus Synthesis and President and COO of Aptuit, and he held earlier roles at Cambrex, Oxford Asymmetry, ChiRex, and Rhodia Pharma Solutions. He has spent 46 years in the CDMO industry and joined Piramal about a decade ago. In the latest PharmaSource podcast episode, recorded at CPHI Milan 2026, Stuart explains what patient centricity looks like inside a CDMO. He covers why Piramal made it a formal, company-wide structure rather than a tagline, and why he believes most of the industry won’t follow. He shares the practical details: volunteer councils at every site, mandatory training, and a simple decision rule for when the patient and the quarter’s revenue pull in different directions. Stuart will take these questions further as moderator of a roundtable on patient centricity at CDMO Live Americas in Boston this October. Read the full article.


















