

FBI’s Former Lead Kidnapping Negotiator Chris Voss on AI, Negotiation, and the Human Advantage
Chris Voss spent 24 years with the FBI and became its lead international kidnapping negotiator. Today, he is the bestselling author of Never Split the Difference and founder and CEO of The Black Swan Group. In this episode of Machine Dreams, we sit down with Chris to explore what happens when AI comes to the negotiating table. Can machines learn tactical empathy? Could AI eventually negotiate better than humans? And what advantages do people still have that machines may never be able to replicate? Chris explains why AI could become a powerful negotiation tool, why machines have an advantage when humans are tired or emotional, and why he still believes a human being at their best is unbeatable. We also discuss AI negotiating against AI, what he would teach a machine if he were training it to become a world-class negotiator, and how anyone can start using AI to prepare for real negotiations today. Through The Black Swan Method® and Tactical Empathy®, Chris and The Black Swan Group apply decades of crisis-negotiation experience to business, sales, leadership and other high-stakes conversations, helping people turn negotiation into a practical, repeatable skill. Learn from Chris Voss and The Black Swan Group: Negotiation training and resources: [The Black Swan Group](https://www.blackswanltd.com/?utm_medium=social&utm_campaign=machinedreamspodcast) In-person and live training: [Live Events](https://www.blackswanltd.com/live-events?utm_medium=social&utm_campaign=machinedreamspodcast) Online negotiation training: [Online Negotiation Training](https://www.blackswanltd.com/online-negotiation-classes?utm=social&utm_campaign=machinedreamspodcast)
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