Susan Knolla on Developing Analytics, Data Fluency, and the Practices to Keep After Lockdown

Jun 24, 2021 · 41 min · Episode 368 · 40.0 MB

0:00-41:42

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In this episode of the HR Leaders podcast, I'm joined by my guest Susan Knolla, Global Human Capital & People

Analytics Expert at J.D. Irving.

Episode highlights

00:00 - Intro

00:35- Susan's Background

01:43- About J.D. Irving

04:16- How Susan got started in HR

06:12 - How she developed her People Analytics function

11:31 - How she runs her people analytics training

14:13- Susan's FAQs

16:15- Preparing for the Federal pay equity legislation in Canada

20:27 - How Susan demonstrated her ROI

22:07- The merging of HR, Analytics and Marketing

22:59 - Employee listening pulses

26:25- On starting a podcast

31:18- How Susan stays up to date with new innovations in the space

33:04- Quick fire round