Skip to content
Sign in
Artwork for Dental Practice Heroes
BusinessEntrepreneurshipHealth & FitnessMedicineManagement

Dental Practice Heroes

Dr. Paul Etchison

Where dentists learn how to cut clinical days while increasing profits - without sacrificing patient care, cutting corners, or cranking volume.   We teach you how to grow a scalable practice through communication, leadership, and effective management. 

Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionally create more time to enjoy their families, wealth, and deep personal fulfillment.  

If you want to build a scalable practice framework that no longer stresses, drains, or relies on you for every little thing, we will teach you how and share stories of other dentists who have done it!

Play
Open in
  • 44 episodes
  • Avg 26 min
  • English

Episodes 44

NewestOldestLongest
All4Unplayed4In progress0Played0
Counted on this page — what you have heard stays on this device, so it is not something the list can be paged by.
  • #676
    June 10 · 31 min

    The Question Every Dentist Is Asking About w/ Dr. Alan Mead

    Technology in dentistry is moving faster than ever, and it's easy to feel like you're falling behind. AI is writing chart notes, robots are helping place implants, and there's a new company pitching you every day. In this episode, Dr. Alan Mead and Paul discuss where dentistry is really headed, what's worth your attention, and what matters most even as the tools evolve. Topics discussed: Microscope dentistry How tech in dentistry has changed over the past 30 years Getting patients to trust your treatment plan The dental task AI is about to automate Could robots actually replace dentists? Why you should beware of new AI tools This episode was produced by Podcast Boutique https://www.podcastboutique.com Join Us at our Upcoming Retreat October 2nd and 3rd. Click Here to Register Join Us at our Upcoming Retreat October 2nd and 3rd. Click Here to Register If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

    • Transcript
    • Chapters
  • #675
    June 8 · 21 min

    Have you Ever Asked, "Why Am I the Only One Who Cares?"

    If you’ve ever looked around your dental office and thought, “Why am I the only one who cares?”, you’re not alone and you’re not crazy. We’ve felt that same disconnect between the emotional weight of practice ownership and a team that seems able to clock out and leave it all behind. That gap can turn into resentment fast, and it’s one of the quiet drivers of dentist burnout, poor practice culture, and constant frustration with accountability. We dig into a hard truth in dental practice management: your team will never care the same way you do, because they don’t carry the same risk, debt, payroll pressure, and reputation stakes. But “they don’t care like an owner” doesn’t mean they can’t care deeply. The real issue is often the environment we create, especially when every decision funnels through us or through a single fixer on the team. That pattern trains dependence, kills autonomy, and leaves the owner carrying every problem, even on weekends. From there we get practical about dental leadership. We talk about building connection outside of corrective conversations, making small relational deposits that help people feel seen, and creating psychological safety so reasonable mistakes become learning instead of fear. We also share why teams support what they help build, plus a simple framework to invite staff into solutions so they truly own results without needing equity. If you want more engagement, better communication, and a lighter emotional load as an owner, this gives you a clear starting point. If you need help building an engaged team and a healthier dental office culture, reach out for a strategy call, and if this helps you, subscribe, share the episode with another practice owner, and leave a five-star review so more dentists can find it. Use the same marketing company as Dr. Etch! Get your free demo with Relevance Marketing by Clicking Here Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

    • Transcript
    • Chapters
  • #674
    June 3 · 27 min

    The Most Expensive Report You're Not Looking At

    The most expensive report in your practice is the one you're not opening: the AR report. This episode unpacks why your old AR keeps piling up and how to clean it up without losing patients or overwhelming the front desk. You'll learn how to collect what you're owed (and when to let go), spot problems before they spiral, and build systems that keep it from happening again. Topics discussed: AR system failures and how to prevent them Collecting old AR without losing patients Patient AR vs. insurance AR The "zero statement" practice (and how to build one) Weekly metrics every owner should be tracking This episode was produced by Podcast Boutique https://www.podcastboutique.com Use the same marketing company as Dr. Etch! Get your free demo with Relevance Marketing by Clicking Here Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

    • Transcript
    • Chapters
  • #673
    June 1 · 24 min

    The Real Reason Your New Hires Fall Short

    Your new hire isn’t “bad” after three days, they’re lost in your system. When we throw someone into a busy dental office with a login, a quick tour, and a vague “just ask questions,” we create office survival training. That is not onboarding, and it is one of the fastest paths to turnover, resentment, and the feeling that you can never keep a solid dental team. I break down why dental experience doesn’t automatically translate into performance in your practice. Every office has a different pace, different expectations, different practice management software, and a different way of communicating with patients. Even talented, experienced people can struggle more when they feel pressure to prove themselves and don’t feel safe admitting what they don’t know. We talk about how inflated expectations and low psychological safety quietly destroy trust, and what to do instead if you want real employee retention. Then we get practical: assign one trainer, not a whole department, and build an onboarding system that does not live in the brain of your best employee. I share how to create a simple training framework by role, set standards without scaring good people away, and use a 30-60-90 day onboarding plan so learning happens in the right order. The goal is a practice that runs smoother, trains faster, and keeps great people because the environment makes it safe to ask questions and grow. If you want more structure like this in your dental practice management and leadership, subscribe, share this with a practice owner friend, and leave a five-star review so more dentists can find the show. What is the first change you will make to your onboarding this week? Register for all Free upcoming webinars HERE Join our Newest and Best Coaching Program, Click Here for More Information Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

    • Transcript
    • Chapters
Showing 41–44 of 44 episodes