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Beyond Now

Beyond Now, powered by Acquired.com

Acquired.com's podcast series 'Beyond Now' explores current and future trends in a variety of sectors.

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  • 25 episodes
  • Updated Jul 12, 2024

Episodes25

Newest first
  • Aug 1, 2023 · 12 min

    Ep 5: Hosted Checkout & building an 'all in one' payments solution: Fireside chat with Product Manager Jamie Lynch

    What role can Hosted Checkout play in streamlining secure online transactions? Hear insights from Jamie Lynch, Product Manager at Acquired.com as he delves into PCI Compliance for safeguarding data, exploring the importance of Security and 3DS in thwarting fraud and the benefits of recurring payments for boosting loyalty and revenue. Uncover the convenience of One-Click Checkout and Tokenisation, understanding how these tools can simplify transactions and reduce cart abandonment rates.

  • Jul 18, 2023 · 35 min

    Ep 4: Boosting Collection Rates: How AI and Open Banking can Supercharge Customer Engagement

    In this episode, we discuss how artificial intelligence (AI) is changing customer engagement in payments. We uncover how it can personalise experiences, predict customer needs, and automate tasks. Our guest Chris Warburton has experience at Barclaycard, American Express and other international organisations, more recently he founded RO-AR.com which researches and informs Risk Operations strategy, across the customer lifecycle.

  • Jun 23, 2023 · 34 min

    Ep 3: The Future of Ticketing with Burnley FC: Dynamic Pricing, NFC Tickets and more…

    How are Burnley Football Club using dynamic pricing, NFC tickets and digital adoption to optimise their payments? In this episode, George discusses the latest trends in ticketing with Chris Parkinson, Head of Ticketing at Burnley FC. They also talk about the challenges and opportunities of providing a great ticketing experience for fans and how to engage fans with ticketing systems.

  • Jun 20, 2023 · 48 min

    Ep 2: In the Line of Coverage: Confronting Challenges, Broker Consolidation, and Consumer Duty in Insurance with Richard Beaven

    What are the key challenges and growth opportunities in the insurance sector? What will be the impact of consumer duty and broker consolidation? In this episode George is joined by Richard Beaven, former COO of Brightside Insurance, Executive Director of the Swinton Group, and former Operations Director of Lloyds Banking Group (Insurance Division) to discuss all things insurance!

  • May 11, 2023 · 32 min

    Ep1: Insights on the ever changing collections landscape with Debtstream

    Our podcast series 'Beyond Now' explores current and future trends in a variety of sectors. In this episode, we spoke with Martin O'Donnell, CPO and Co-Founder of Debtstream to discuss all things collections, payments and customer experience within the debt collection industry. Debtstream empowers consumer and businesses to take control through white label self-serve solutions, providing businesses with end-to-end digital collections and recovery capability.