
Microsoft 365 Security at MSP Scale | With Maurice Daly & Lewis Barry
MSPs earn their margin when customers don't need to call. Maurice Daly (Patch My PC) and Lewis Barry (Inforcer) on standardising Microsoft 365 security across hundreds of tenants, and the mistakes they see first. In this episode - Why security fundamentals are the same for every vertical, and why MSPs need standardisation to scale - Start with Entra, then Defender for Office, then Intune: follow the attack chain - Where tenant drift really comes from, and why you can ignore what you inherit - PIM, GDAP and standing admin access in the MSP world - The most common finding: a shared global admin per tenant with its password in the documentation - What to check first when you audit a tenant - Business Premium, Secure Score and what small businesses really need Chapters 00:00 Welcome: Maurice Daly and Lewis Barry 04:02 Security is the same for every vertical 09:34 What MSPs get wrong: start with Entra 13:05 Drift across hundreds of tenants 18:37 PIM and standing admin access 21:19 GDAP and shared admin accounts 24:21 First finding in a tenant audit 28:02 SMB budgets and Business Premium 29:57 Is Secure Score useful? 32:03 Takeaway: go talk to people Guests Maurice Daly – Senior Security Architect, Patch My PC; Microsoft MVP Workplace Ninja Summit 2026: Surviving Microsoft Security at Scale (Tue 15 Sep 11:10, Glassaal, with Lewis) · Mastering Entra ID PIM (Thu 17 Sep 08:30, Halle 36.3, with Jan Ketil Skanke) · Autopilot Unlocked (Wed 16 Sep 15:50, Glassaal, with Keeran Mistry) Lewis Barry – Intune MVP, Inforcer Workplace Ninja Summit 2026: Surviving Microsoft Security at Scale (Tue 15 Sep 11:10, Glassaal, with Maurice) · The MSP Challenge of Microsoft 365 Security at Scale (Mon 14 Sep 13:15, Community stage) Hosts Frans Oudendorp & Kenny Buntinx Recorded at Workplace Ninja Summit 2026 in Baden, Switzerland. Follow the Workplace Ninja Summit Website: https://summit.wpninjas.global LinkedIn: https://www.linkedin.com/company/wpninjasummit X: https://x.com/wpninjasummit Instagram: https://www.instagram.com/wpninjasummit/ #WPNinjaSummit #MSP #Microsoft365