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Totally Rewarding Chats

WRKdefined Podcast Network

The Totally Rewarding Chats Series is brought to you by co-hosts Sean Luitjens, VP of Community Engagement and Strategic Partnerships at WorldatWork, and Paul Reiman, Founder & Managing Partner of Novo Insights. They will be jamming on all things total rewards and compensation technology with category thought leaders.

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  • 21 episodes
  • weekly
  • Avg 41 min
  • English
Counted on this page — what you have heard stays on this device, so it is not something the list can be paged by.
  • S3 · E3
    Thursday · 41 min

    Building Job Architecture That Actually Works

    Travicka Keaton, Senior Manager of Compensation with Monogram Foods, walks through what it actually takes to build a job architecture inside a company that grew fast without one. You will learn how long a real project takes, why salaried roles are usually sequenced before hourly and site-based roles, why manufacturing jobs are harder to level than software jobs, and how to keep executives informed without turning every week into a status meeting. The conversation also covers a practical, low-tech approach to pay equity that uses performance, company tenure, general experience, and time in grade, and why that approach matched what an expensive third-party tool produced later. If you are deciding whether to start a job architecture project, or trying to explain to leadership why it is not a pay increase exercise, this episode answers those questions directly. Chapters 02:46 – Falling into compensation without planning to 09:56 – Why job architecture comes before everything else 10:48 – How long a real job architecture project takes 12:39 – Why manufacturing roles resist standard leveling 14:44 – Sequencing salaried roles ahead of hourly and site roles 17:17 – The actual problem a job architecture project solves 19:23 – Keeping executives informed without over-reporting 22:15 – Running the project in spreadsheets with AI help 25:56 – A practical framework for reviewing pay equity 28:25 – Why managers push back on equity decisions 35:39 – Why the pay conversation matters more than the number

  • S3 · E2
    September 10 · 49 min

    A Look at the Larger HR Tech Space

    This episode explains why the HR technology market feels chaotic right now and what that means for the people who buy and build it. George LaRocque of WorkTech describes the market as an hourglass: established platforms at the top with time and options, AI-native newcomers at the bottom with speed and low overhead, and a crowded middle where most vendors are getting squeezed. The conversation covers what actually protects a compensation technology company from being replaced by AI, why compliance stopped working as a sales message after the EU Pay Transparency Directive underdelivered, how buyers should assess whether a vendor will still exist in two years, and why a platform's track record integrating past acquisitions is becoming a real evaluation criterion. Timestamps 01:38 – A career path from staffing practitioner to market analyst 03:37 – Why HR leaders need to track funding and M&A activity 12:07 – The hourglass model of the HR technology market 16:03 – Why the squeezed middle is where vendors are failing 18:24 – Whether compensation technology can ever be a platform 19:34 – How HCM platforms are absorbing compensation capabilities 22:32 – Why technology alone stopped being a competitive moat 27:20 – Compliance versus ROI as the real driver of purchases 30:30 – What happened when pay transparency rules lost their teeth 33:29 – How to assess whether a vendor will survive 37:22 – Consolidation, zombie vendors, and the next 18 months 43:52 – Why acquisition integration is becoming a buying criterion

  • S3 · E1
    September 3 · 27 min

    Season 3 Kickoff with Sean and Paul

    This season-opening conversation covers what is shifting in compensation and total rewards heading into 2027, and what practitioners should watch. Sean shares some exciting news and explains why a career move from building compensation software into association and community work made sense after three decades in the space, what professional communities need to do to actually deliver value to members, and why the methods that worked in comp for the last thirty years are unlikely to carry the next thirty. Sean and Paul also preview the topics coming up this season, including the state of HR technology, whether merit pay still works, workforce analytics and modeling, EU pay transparency, moving between practitioner and consulting roles, and where AI realistically fits in comp planning. Chapters 00:41 – Moving from building software into community work 02:45 – What members actually want from a professional association 03:53 – Changing careers after thirty years in one lane 06:10 – How a podcast survives a host's career change 08:19 – Finding unexpected common ground with a co-host 09:33 – What youth coaching teaches about team dynamics 12:14 – Setting goals based on what you can control 15:14 – Topics and themes coming this season 16:41 – The open debate over whether merit pay is dead 21:39 – Why the old compensation playbook is expiring 24:14 – Comp planning as the first real AI test

  • S2 · E50
    August 27 · 52 min

    End of Season 2

    This episode explains why most compensation and HR teams are not getting real results from AI, and what to fix first. You will learn how to tell where your organization actually sits on the AI adoption curve, why inconsistent data fields like location and cost center quietly break AI analysis, how token-based pricing may change what HR software costs over the next few years, and what questions to ask a vendor before signing a multi-year deal. The conversation also covers how to choose a small set of data fields to clean instead of trying to fix everything, why a dashboard is not the same as an answer, and why data governance is becoming a job rather than a side task. Useful for compensation leaders, HR technology owners, and rewards teams of one who are being asked to do more with AI without a bigger budget. Chapters 00:00 – Milestone episode and what keeps a weekly show running 06:00 – Rapid fire questions with the producer and the guest 12:30 – A career path from pre-med to compensation systems 17:00 – Where companies actually sit on the AI adoption curve 21:00 – Why AI hype still outpaces real capability 25:00 – AI mandates and measuring AI use in incentive plans 29:00 – How token pricing works and who absorbs the cost 34:00 – Why messy HR data blocks AI results 39:00 – Choosing which data fields to fix first 44:00 – Dashboards versus metrics that drive action

  • August 20 · 44 min

    Totally Rewarding Chats | Ep. 49: Best Practices in HR and a New Age Employee

    In this episode, Shayna Cooke from Dominion Payroll shares her journey from education to HR leadership, her approach to building effective programs, and how AI is transforming HR and payroll operations. Discover practical insights on change management, employee engagement, and leveraging technology for organizational growth. Chapters 00:00 Introduction and Background 10:33 Best Practices in HR and Operations 19:01 Innovations in Employee Management 19:45 Embracing AI in the Workplace 24:11 Transforming Customer Support with Digital Employees 27:37 AI's Impact on Employee Roles and Responsibilities 30:48 Enhancing Performance Management with AI 36:25 Navigating Change Management in AI Adoption 41:02 The Future of AI and Human Collaboration

  • S2 · E48
    August 13 · 47 min

    Totally Rewarding Chats | Ep. 48: Wisdom from a leadership and performance coach

    Paul and Sean sit down with Holly Benner to explore what sustainable high performance looks like and how aligning your values with your work can lead to greater impact. Holly shares insights from her experience at Merck Pharmaceuticals and MettaPerformance, including the importance of understanding what truly matters, investing in personal growth, and developing as a leader without sacrificing long-term well-being. From career alignment to leadership development, this conversation offers practical advice for building success that lasts. Chapters: 00:00 Introduction to MetaPerformance Coaching 03:03 Understanding A Plus Personalities 05:53 The Balance of Performance and Happiness 08:40 Navigating Personal Values and Goals 11:47 Gender Dynamics in Coaching 14:49 The Importance of Integration in Life and Work 21:43 Navigating Professional Identity and Personal Branding 22:59 Coaching for Career Success 25:32 The Journey of Self-Realization 28:00 Defining a Rich Life vs. Wealthy Life 30:55 Aligning Values with Career Goals 33:18 Creating Action Plans for Change 36:17 The Importance of Scheduling and Discipline 39:09 Understanding Personal Constraints and Growth 41:39 The Value of Seeking Support and Coaching 44:43 Rethinking Career Progression in Organizations

  • S2 · E47
    August 6 · 46 min

    Totally Rewarding Chats | Ep. 47: Perspective of a new comp professional

    Paul and Sean sit down with Dane Hickey to explore the evolving world of compensation and what it takes to build a successful career in the field. Dane shares lessons from his career journey, the value of resourcefulness and continuous learning, and why challenging traditional compensation practices can lead to better outcomes. From career growth to innovative thinking, this conversation offers practical insights for compensation and HR professionals looking to stay ahead. Chapters: 0:02 Welcome and playful introductions 0:57 Introducing Dayne Hickey 3:47 Dayne’s background and path into compensation 10:00 Speed round and personal preferences 14:34 What Dayne wishes he knew earlier 19:27 Challenging traditional comp practices 23:27 Career growth, company context, and agility 24:58 Manager discretion and calibration sessions 33:04 Compensation, business partnering, and the art vs. science of pay 38:40 Workday, systems, and scaling decisions 41:15 Biggest HR challenge and closing advice 43:33 Final wrap-up and appreciation

  • S2 · E46
    July 30 · 47 min

    Totally Rewarding Chats | Ep. 46: Managing a large global program

    Paul and Sean sit down with Evren Yildirim to explore what it takes to successfully manage and scale HR programs across global organizations. Evren shares insights from his experience leading initiatives across diverse regions, including the importance of flexibility, cultural understanding, and thoughtful implementation. From adapting programs to local needs to maintaining a consistent global strategy, this conversation offers practical guidance for HR leaders navigating international growth. Chapters: 00:00 Introduction and Background of Evren Yildirim 10:02 Building Scalable Global Programs 19:54 Navigating Organizational Structures and Technology Implementation 22:59 Navigating Complexity in Global Payroll 27:13 Merit Management in Large Organizations 32:13 Flexibility vs. Agility in HR Processes 38:59 Understanding Local Contexts in Global Programs 44:16 The Future of HR: Storytelling and Automation

  • July 23 · 55 min

    Totally Rewarding Chats | Ep. 45: The TR Space from a Recruiters perspective

    Paul and Sean sit down with Josh Mensinger to explore the current state of the HR and total rewards job market and what it takes to stand out in today's competitive hiring landscape. Josh shares insights on how remote work has reshaped recruiting, what employers are looking for in today's candidates, and practical strategies for both job seekers and hiring teams. From hiring trends to career advice, this conversation offers valuable takeaways for HR professionals navigating an evolving workforce. Chapters: 00:00 Welcome to the Dark Side of Recruitment 05:02 Josh Mensinger: The Recruiter’s Journey 09:57 The Shift in Recruitment Dynamics 13:19 Navigating the Total Rewards Market 19:57 The Future of Remote Work in Recruitment 20:35 Navigating Talent Acquisition Challenges 26:43 Evolving Skills in Total Rewards Leadership 33:43 Strategies for Job Seekers in Today's Market 45:31 Evaluating Recruiters and Job Opportunities

  • S2 · E44
    July 16 · 40 min

    Totally Rewarding Chats | Ep. 44: UK Perspective on HR best Practices and EUPTD

    Paul and Sean sit down with Kelly Light to explore how pay equity and pay transparency are evolving across the globe. Kelly shares insights into UK pay gap reporting, global pay equity legislation, and the growing importance of evaluating work of equal value. From navigating international compliance to building fair and transparent compensation programs, this conversation offers practical guidance for compensation and HR leaders managing a global workforce. Chapters: 00:00 Introduction and International Guests 02:25 Kelly Light's Career Journey 09:27 Compensation Strategies and Business Alignment 18:23 Understanding the Gender Pay Gap 24:15 EU Pay Transparency Directive and Its Implications 24:55 Navigating Legislative Changes in Pay Equity 28:22 Strategic Approaches to Global Compliance 30:26 Understanding Employee Expectations and Communication 32:54 Defining Work of Equal Value 35:50 Addressing Strategic Alignment in HR

  • S2 · E43
    July 9 · 42 min

    Totally Rewarding Chats | Ep. 43: Annual Incentive plans

    Paul and Sean sit down with Susan Malinowski to explore what makes short-term incentive programs successful and why thoughtful design matters just as much as the payout. Susan shares best practices for building incentive plans that drive the right behaviors, communicating programs effectively, and measuring success over time. From the unique challenges facing mid-sized organizations to practical tips for improving incentive strategy, this conversation is full of actionable insights for compensation and HR leaders.

  • S2 · E42
    July 2 · 42 min

    Totally Rewarding Chats | Ep. 42: Compensation best practices for small orgs

    Paul and Sean sit down with Cassandra Vaughan to explore how small and mid-sized organizations can build effective HR and compensation programs without overcomplicating the process. Cassandra shares practical strategies for leveraging compensation data, technology, and smart HR practices to support business growth. From creating sustainable pay programs to making informed decisions with limited resources, this conversation is packed with actionable advice for HR professionals and business leaders alike.

  • June 25 · 46 min

    Totally Rewarding Chats | Ep. 41: Hanging with a technology anthropologist

    Paul and Sean sit down with Lee Cage to explore how organizations can approach technology transformation with a clear understanding of their business needs, culture, and long-term goals. Lee shares lessons from leading large-scale HR technology initiatives, the importance of humility and continuous learning, and how leaders can make smarter technology decisions that drive real business impact. From organizational change to strategic tech selection, this conversation offers practical insights for HR and business leaders navigating transformation. Chapters: 00:00 Introduction and Backgrounds 02:59 Best Practices in Organizational Transformation 05:52 Cultural Fit and Technology Selection 08:49 Understanding Organizational Needs 11:49 Navigating HR Tech and Implementations 23:06 The Urgency of Technology Adoption 25:53 The Role of Sales and Relationships in Tech 30:21 Navigating Technology Complexity 32:50 The Importance of Thoughtful Decision-Making 36:30 The Need for Technological Proficiency in HR 39:43 The Value of Continuous Learning in HR

  • S2 · E40
    June 18 · 42 min

    Totally Rewarding Chats | Ep. 40: Hacking HR and what is HR working on

    Sean and Paul sit down to discuss the latest trends shaping AI, HR, and workforce management. Drawing from recent industry events, customer conversations, and real-world observations, they explore how organizations are approaching AI adoption, what to watch for in the evolving HR technology landscape, and how leaders can separate hype from practical value. From vendor strategies to emerging workforce trends, this conversation offers insights and takeaways for HR and compensation professionals looking to stay ahead of what's next. Chapters: 00:00 Introduction and Setting the Scene 03:48 The Total Comp Tour Experience 07:34 Trends in Pay Transparency and AI 11:11 AI's Impact on Compensation Strategies 15:16 Understanding AI in Compensation Technology 18:55 Reflections on Digital Transformation and AI 21:28 Navigating AI Challenges and Opportunities 23:51 Cost Considerations in AI Implementation 26:52 Evaluating AI Vendor Value 28:49 Job Architecture and AI Efficiency 31:22 The Evolving Role of IT in AI 33:27 Building vs. Buying AI Solutions 35:44 The Future of AI in Organizations

  • June 9 · 39 min

    Totally Rewarding Chats | HR and Payroll 2.0 Special Episode

    In this special episode Paul and Sean sit down with HR and Payroll 2.0 hosts Pete Tiliakos and Julie Fernandez. It is a lively conversation from the floor at WorldatWork Total Rewards '26 where they chat all things total rewards, AI, work flexibility and the changing expectations shaping the workforce. Connect with Pete, Julie and their show: LinkedIn: http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0 X: @PeteTiliakos X: @JulieFer_HR BlueSky: @hrpayroll2o.bsky.social YouTube: https://www.youtube.com/@HRPAYROLL2_0 WRKDefined Podcast Network: https://wrkdefined.com/podcast/hr-payroll-20

  • June 4 · 41 min

    Totally Rewarding Chats | Ep. 38: The Debate over Geo Diffs

    In this episode, Paul sits down with Laura Cashion to explore the challenges of geographic pay differentials in today’s evolving workforce. Laura shares how organizations define geographic labor markets, the complexities of applying location-based pay strategies, and how remote work continues to reshape compensation decisions. From balancing fairness and competitiveness to navigating employee expectations, this conversation dives into the realities of managing pay across different markets.

  • S2 · E37
    May 28 · 56 min

    Totally Rewarding Chats | Ep. 37: What Pay Costs - The Science of Pay

    Sean and Paul sit down with James Seechurn to explore why traditional pay-for-performance models may be doing more harm than good. James shares how incentive-driven cultures can stifle collaboration, limit innovation, and encourage unintended behaviors, while unpacking the psychology behind motivation, fairness, and performance at work. From trust-based reward systems to real-world examples of companies succeeding without traditional incentives, this conversation challenges the way organizations think about pay, purpose, and what truly drives people. Chapters: 00:00 Introduction and Backgrounds 02:53 The Power of Appearance and Presentation 05:56 James A. Seechurn's Journey from Accounting to Consulting 08:51 The Role of Incentives in Performance 11:48 The Debate on Pay for Performance 14:37 Innovation vs. Incentives: A Critical Analysis 19:02 The Role of Collaboration in Performance Pay 22:41 Fairness vs. Motivation in Pay Structures 27:31 Cultural Perspectives on Individual vs. Collective Rewards 30:31 Challenges of Pay-for-Performance Models 33:38 Rethinking Pay Structures for Knowledge Workers 47:34 Navigating the Future of HR Practices

  • S2 · E36
    May 21 · 23 min

    Totally Rewarding Chats | Ep. 36: Live from W@W San Antonio

    Sean and Paul sit down with Sam Reeves on the WorldatWork floor to explore how AI and pay transparency are reshaping the future of compensation. Sam shares why data-driven job evaluation methods still matter, how organizations can prepare for growing transparency regulations, and where AI can strengthen compensation strategy without replacing human judgment. From pay equity to total rewards, this conversation covers the trends HR leaders can’t afford to ignore. Chapters: 00:00 Introduction and Background 05:42 The Evolution of AI in Compensation 10:57 Job Evaluation and Pay Transparency 16:10 Communication Challenges in Compensation 21:59 Conclusion and Key Takeaways

  • S2 · E35
    May 20 · 28 min

    Totally Rewarding Chats | Ep. 35: Live from San Antonio; Market Based Pay or Traditional Salary Structures

    Sean sits down with Amanda Williamson and surprise guest Katie Stukowski to break down why job architecture is the backbone of effective compensation—and where most organizations miss the mark. Amanda shares how to build job frameworks that actually work in today’s market, from navigating pay transparency to adapting structures with AI-driven data. Learn how to simplify job leveling, manage change without overwhelming your team, and why a hybrid approach to pay is gaining traction. From aligning stakeholders to making your pay philosophy actionable, this conversation is packed with practical strategies to build more transparent, scalable, and defensible compensation programs. Chapters: Introduction and Guest Introduction (0:00) Background and Career Path (1:19) Compensation Strategies (8:49) Session Highlights (9:53) Trends in Compensation (12:33) Job Architecture and Pay Transparency (16:23) Change Management in HR (19:14) Closing Thoughts (25:56)

  • May 7 · 31 min

    Totally Rewarding Chats | Ep. 34: Lets talk about AI - the sessions at W@W and beyond

    Paul and Sean sit down with Ryan on the WorldatWork Total Rewards '26 floor to explore how AI is reshaping work and rewards faster than most teams realize. Ryan shares how to use AI to amplify your skills, automate tedious tasks, and focus on what matters most. Learn how to build simple AI agents without coding, improve decision-making, and unlock creativity across your workflows. From refining emails to structuring jobs and turning ideas into data, this conversation is packed with practical ways to start small and scale impact. Chapters: 00:00 Welcome to Totally Rewarding Chats 01:37 Introduction to Ryan Berkey and AI in Total Rewards 03:11 The Role of AI in Enhancing Productivity 08:08 Personal Insights on AI Tools and Experiences 10:02 Challenges and Adaptations in AI Presentations 12:22 The Importance of Asking the Right Questions 18:35 AI as a Leveling Force in the Workplace 21:03 Starting Small with AI Initiatives 25:57 The Learning Curve of AI Utilization 28:30 Fixing HR with AI Solutions

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