Time For Impact Podcast

Time For Impact

Promoting and celebrating innovation and ground-breaking ideas and practice in the volunteering profession.

Each episode we invite special guests to share their learning and creative ideas so we can all push the boundaries and drive the profession to new levels.

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S1 · E48
Wednesday · 56 min
Lucia Ciolanel - Asthma and Lung UK - Navigating Mergers and Building Community
Episode SummaryIn this episode of the Time for Impact Podcast, Chris and Matthew sit down with Lucia Ciolanel, Volunteer Engagement Manager at Asthma and Lung UK. Lucia shares her firsthand experience navigating the complex merger of two distinct volunteer communities—Asthma UK and the British Lung Foundation. The conversation explores the challenges of breaking down organisational silos, the critical role of transparent communication, and actionable strategies for fostering a unified, purpose-driven volunteer base. About Lucia CiolanelLucia brings over 12 years of experience to the volunteer sector, having worked in various roles across critical fields such as domestic violence, elder abuse, and mental health. For the past two and a half years, she has driven volunteer integration at Asthma and Lung UK, playing a central role in harmonizing operations and volunteer culture post-merger. Key Topics Discussed The Power of Community in Volunteering: How a shared mission, genuine connection, and an empowering environment drive meaningful volunteer contributions. Overcoming Integration Obstacles: Practical steps for breaking down organisational silos, such as hosting joint networking events, running cross-training sessions, and clarifying roles so everyone understands how they fit into the larger mission. Strategic Communication During Transitions: The necessity of consulting volunteers before rolling out new initiatives to ensure they feel heard and valued. Building Trust Through Transparency: How to mitigate fears and generate buy-in by clearly explaining the rationale behind new policies and establishing a shared organisational language. Key Takeaways Build a strong, unified community among volunteers to enhance engagement and satisfaction. Communicate transparently and consult volunteers proactively to foster ownership and trust. Approach organisational changes with sensitivity, empathy, and flexibility, respecting volunteers' attachments to established practices. Links www.TimeforImpact.co.uk https://www.asthmaandlung.org.uk/support-us/volunteer-us Thanks to our wonderful sponsors volunteero.org investinginvolunteers.co.uk
S1 · E47
August 17 · 1 hr 7 min
Cats Protection CEO John May - Rethinking Volunteering, Membership, and Power
🎙️ Episode: Why Cats Protection is Rethinking Volunteering, Membership, and Power Hosts: Chris Wade & Matt CobbleGuest: John May, Chief Executive of Cats Protection Episode Summary:How does a 100-year-old charity adapt to changing patterns of volunteering without losing its core identity? In this episode, Chris and Matt sit down with John May, Chief Executive of Cats Protection, to explore what happens when staff and volunteers intentionally share power. John shares how the charity—boasting around 1,000 staff and 10,000 volunteers—is broadening what participation looks like, navigating the tension between local branch autonomy and national responsibility, and building a future of volunteering that is flexible, diverse, and deeply connected to real-world communities. In This Episode, We Cover: A Journey in Leadership: John’s path from Scouts volunteer, teacher, and head teacher to his current role as a charity CEO and being the High Sheriff of Oxfordshire. Redefining the Partnership: Why Cats Protection is striving to become an "exemplar" volunteer organisation by repositioning staff and volunteers as true partners, rather than separate power centres. Elevating Volunteer Influence: Moving volunteer contributions beyond direct service delivery and into governance, product development, strategy, and creative work. Balancing Autonomy & Standards: Navigating the historical tensions between local branch independence and national standards, particularly regarding cat welfare decisions, funding, and shared resources. Expanding Participation: How the charity is widening access through flexible, micro-volunteering opportunities that accommodate different time commitments and support neurodiversity, including engaging with gaming communities. The Human-Animal Bond: A look at the Lifeline service and Cat Guardians programme, demonstrating how cat welfare intrinsically connects to human wellbeing, domestic abuse support, and end-of-life planning. 3 Key Takeaways: Volunteering isn't in crisis; it just needs a redesign. We don't have a lack of willing people; we have a need for more flexibility, trust, and better-designed opportunities that fit modern lifestyles. True partnership requires sharing power. To build an exemplar volunteer culture, charities must move away from top-down management and invite volunteers to shape strategy, education, and advocacy. Animal welfare is human welfare. By looking beyond rehoming, charities can create profound social impact—such as using foster networks to support individuals fleeing domestic abuse or providing peace of mind for the elderly. Resources Mentioned: Cats Protection Cats Protection Lifeline Service Cat Guardians Programme Support the Podcast:Like any creative endeavour, bringing the podcast to life involves real costs in production, editing, and planning. As a small charity consultancy, our primary income comes from providing paid advice and training, allowing us to freely share our hard-earned expertise. If you find the Time for Impact podcast valuable, please consider a small, entirely voluntary contribution of £4 through our Buy Me a Coffee account: buymeacoffee.com/chriswadetfi. Your generosity directly supports our ability to continue producing this resource for the sector. Join the Conversation:If you want to recommend guests for future episodes or discuss how Time For Impact volunteering consultants can help your charity, please email podcast@TimeForImpact.co.uk or visit TimeForImpact.co.uk. Listen and follow on Apple Podcasts, Spotify, and YouTube.
S1 · E46
July 28 · 53 min
Paul King - Swiping Right on Social Good: How AI and Apps are Rewiring Volunteering
Episode OverviewWhat if volunteering could be as easy and intuitive as swiping on your phone? In this episode of Time for Impact, Chris Wade and Matt Cobble sit down with Paul King from Enjoy Development to discuss how technology is fundamentally transforming the volunteering landscape. If you are looking to better engage the next generation of changemakers—or if you are a charity overwhelmed by volunteer admin—this episode is for you. We explore the unique ways modern volunteers want to give back, the barriers they face when trying to get involved, and how Paul’s groundbreaking app, Impactful, is using AI to bridge the gap between eager volunteers and the causes they genuinely care about. In This Episode, We Cover: The Shift in Volunteering: How the motivations for community action are evolving, and what traditional recruitment platforms are getting wrong. The Birth of 'Impactful': How Paul King pivoted from a tech background to create an app that engages 13-to-30-year-olds by understanding their passions, rather than just listing generic roles. AI & Personalisation: How the app leverages AI to generate personalised volunteering ideas based on a user's unique interests and lifestyle. Meeting Youth Where They Are: From utilising platforms like Discord to connecting volunteers with causes before they even approach an organisation. The Challenge for Small Charities: Acknowledging the heavy administrative and funding burdens on small charities, and how modern tech tools can alleviate these pain points to foster a more vibrant community. 3 Key Takeaways from the Conversation: Understand the Motivation: Effectively engaging young people requires moving away from predefined roles and tapping into the specific social causes they are passionate about. Tech as a Bridge: Technology shouldn't be a barrier; it should be the bridge that connects passionate individuals with meaningful, accessible opportunities. Adapt to Survive: To attract and retain modern volunteers, charities must adopt innovative, user-friendly tools that streamline engagement and respect people's time. Join the Conversation!We would love to hear your thoughts on this week's episode. What cause would you support if given the chance? What is one thing that makes it easier for you to get involved in your community? How do you think tech can continue to enhance the volunteer experience? Drop your answers in the comments or tag us on social media! Resources & Links Guest: Paul King, Enjoy Development https://www.enjoydevelopment.com/ The App: https://www.impactfulhub.com/ Host: Chris Wade and Matt Cobble, Time for Impact (www.timeforimpact.co.uk) Tags:#Volunteering #TechForGood #Impactful #YouthEngagement #SocialChange #AI #CommunityService #TimeForImpact #NonprofitInnovation #CharityTech #Charity
S1 · E45
May 28 · 58 min
The Power of Volunteerism in Emergency Services with Joe Crook
Episode Summary: When every second counts, who answers the call? In this episode of the Time For Impact podcast, hosts Chris Wade and Matt Cobble are joined by Joe Crook, the National Volunteer Lead at the Association of Ambulance Chief Executives (AACE). Together, they explore the vital, life-saving role of the 9,000 volunteers embedded within UK ambulance services. Moving past the misconception of volunteers as "well-meaning amateurs," Joe unpacks the rigorous training these individuals undergo and how they work hand-in-hand with professional clinicians to save lives—especially in hard-to-reach rural communities. Whether you are a healthcare professional, a community leader, or someone looking for a pathway into emergency services, this conversation redefines what it means to step up in high-stakes environments. The Reality of Ambulance Volunteering: Why the 9,000 volunteers active in the UK are far more than just amateurs, and how they operate under the direct guidance of clinical control rooms. The Crucial Role of Community First Responders: How volunteers provide immediate, life-saving interventions (like during cardiac arrests) in rural areas before paramedics can arrive. Bridging the Professional Divide: Joe discusses overcoming the stigma sometimes associated with volunteers and highlights the unique, invaluable skills they bring to emergency response. Joe’s Personal Journey: From international volunteering in Bangladesh to his current national role, Joe shares how understanding the "privilege" of volunteering drives his passion for inclusivity. Pathways to Healthcare Careers: How volunteering acts as a stepping stone for social mobility, fostering the next generation of paramedics and emergency healthcare professionals. Joe Crook is the National Volunteer Lead at the Association of Ambulance Chief Executives (AACE). With a background rooted in international volunteering, Joe is dedicated to broadening participation and ensuring that diverse voices and backgrounds are represented in vital emergency service roles across the UK. Association of Ambulance Chief Executives (AACE): https://aace.org.uk/ AACE's Volunteering Strategy : https://aace.org.uk/wp-content/uploads/2026/03/Volunteering-Strategy-Phase-3-v1.0-April-2026-.pdf Follow Time for Impact www.TimeForImpact.co.uk Join the conversation online: #Volunteerism #EmergencyServices #AmbulanceVolunteers #CommunityFirstResponders #Healthcare #SocialImpact #TimeForImpact #JoeCrook #AssociationOfAmbulanceChiefExecutives
S1 · E44
May 21 · 48 min
Engaging Young Voices in Democracy with Dan Lawes
In today’s fast-paced political landscape, ensuring young people have a voice is more crucial than ever. But how do we actually bridge the gap between disenfranchised youth and the political system? In this episode of the Time for Impact podcast, host Chris Wade sits down with Dan Lawes from My Life, My Say—a national charity focused on mobilising underrepresented young communities. Crucially, this isn't about adults speaking for the youth; it is a movement built entirely on the passion of young people volunteering their time to lead the charge. Dan shares his personal journey of grassroots, youth-led organising following the political shocks of 2016, and reveals how empowering young volunteer leaders is the secret to bringing an entire generation back to the democratic table. In this episode, we discuss: The 2016 Catalyst: How major political shifts like Brexit sparked a grassroots movement, driven entirely by young volunteers stepping up to engage 14,000 of their peers across the North West of England. The Power of Democracy Cafés: A look inside the innovative, peer-to-peer model where young people volunteer as trained facilitators to run community gatherings, identify local issues, and engage directly with policymakers. The Campaign for 'Vote 16': Why lowering the voting age could enfranchise 2.5 million young people, and how early inclusion creates lifelong habits of democratic participation and civic volunteering. Making Politics Relevant: Why traditional political outreach fails, and how youth-led, volunteer-driven initiatives successfully connect policymakers with young voters by focusing on real-world issues like housing, education, and the cost of living. Key TakeawayThe future of a healthy democracy relies on the active participation of young people. By stepping away from top-down outreach and empowering young volunteers to facilitate peer-to-peer discussions in their own communities, we can build a much more inclusive, representative, and resilient political system. About the Guest & OrganisationDan Lawes is a passionate advocate for youth democratic engagement with My Life, My Say (MLMS). MLMS is a youth-led, non-partisan charity heavily driven by the dedication of young volunteers, on a mission to empower their peers to participate in democracy and get their voices heard by decision-makers. This episode is proudly supported by the organisations championing the power of volunteering across the sector: Volunteers' Week: The annual celebration of the incredible contributions volunteers make across the UK. Investing in Volunteers: The UK quality standard for good practice in volunteer management. Volunteero: Volunteer management software helping charities streamline their processes and maximise their impact. *** Host: Chris WadeProduction: Time for Impact Ltd 🤝 A Special Thanks to Our Sponsors
S1 · E43
May 15 · 1 hr
The Heart of Volunteerism: Insights on Community Engagement with Angela Williamson
🎙️ The Heart of Volunteerism: Insights on Community Engagement with Angela Williamson Episode SummaryWhat makes someone dedicate their life to giving back, and how do we design volunteer experiences that truly matter? In this episode of the Time for Impact podcast, host Chris Wade sits down with seasoned volunteering consultant Angela Williamson CVA to explore the profound, community-shaping impact of volunteerism. From trading trash collection for concert tickets in Nebraska to leading volunteer programs across diverse sectors, Angela shares her personal journey and professional masterclass on what it takes to build a thriving volunteer culture today. Whether you are a volunteer manager, a non-profit leader, or just someone looking to connect better with your neighbours, this conversation reveals the true essence of making people feel part of something larger than themselves. In this episode, we discuss: The Journey into Volunteerism: Angela’s early introduction to giving back in childhood, and how family culture sets the foundation for a lifelong commitment to service. The Evolution of the Sector: Insights from Angela’s career spanning public horticulture to blood bank management, and how the motivations behind volunteering have shifted over time. US vs. UK Volunteering Culture: A fascinating look at the cultural differences in community service, the role of local institutions, and how the modern "movement of people" impacts community bonds. Creating Meaningful Experiences: Why effective volunteer management has to go far beyond simply assigning tasks to truly fostering connections with your organisation's mission. Hyper-Local Community Building: How a simple "Groundhog Day dessert night" proved to be a powerful, grassroots way to bring neighbours together. Key TakeawayAt its core, the art of engaging volunteers isn't just about getting jobs done; it’s about building community and fostering relationships. Whether through a formal programme or a simple act of neighbourhood kindness, everyone has the power to contribute to their community's well-being. About the GuestAngela Williamson is a dedicated volunteering consultant who helps organisations establish solid, sustainable foundations for their volunteer programmes, ensuring that engagement strategies are effective, rewarding, and deeply connected to their mission. Tags / KeywordsVolunteerism, Community Engagement, Nonprofit Leadership, Angela Williamson, Time for Impact Podcast, Building Connections, Volunteering Culture, Social Impact. *** Host: Chris WadeProduction: Time for Impact Ltd
S1 · E42
April 7 · 59 min
Beyond the "White Saviour": Redefining Volunteer Tourism with Kimberly Haley-Coleman
Are traditional volunteering models actually helping communities, or just making volunteers feel good? In the latest episode of the Time for Impact podcast, hosts Chris Wade and Matt Cobble sit down with Kimberly Haley-Coleman, founder and CEO of Globe Aware. This episode dives into a fresh perspective on short-term service projects, exploring how the industry is evolving beyond outdated models to foster genuine connections, cultural sensitivity, and truly impactful change driven by the communities themselves. In This Episode, We Explore: The Globe Aware Mission: Discover how Globe Aware facilitates ethical, short-term service experiences across 26 countries—from building homes in Kenya to installing hygiene stations in Ghana—always in direct partnership with local locals. A 25-Year Journey: Kimberly shares her personal transition into the world of volunteering, driven by a background in international business and art history, and an insatiable desire for authentic cultural exchange. Hard Lessons in the Field: Good intentions don't always equal good outcomes. Kimberly shares a powerful story about deploying water filters in the Andes, highlighting why solutions must be tailored to specific environmental and community contexts. Changing Dynamics & The "White Saviour" Complex: A candid discussion on the evolution of volunteer tourism over the past two decades, the growing awareness of ethical pitfalls, and how organisations are prioritising sustainability and local input. The Future of Corporate Giving: A look ahead at the rising trend of corporate-supported volunteer initiatives and navigating the complexities of service in politically sensitive regions like Cuba. Bridging Cultures and Building Lifelong Habits Beyond the immediate impact on the host communities, Kimberly highlights the profound, lasting effects that overseas service has on the volunteers themselves. Immersing oneself in a new culture while working side-by-side with locals breaks down preconceived barriers and fosters deep empathy and cultural awareness. Furthermore, Kimberly shares a beautiful "ripple effect" of global service: participants who experience the fulfillment of volunteering abroad frequently return home with a newly ignited passion for community service, actively seeking out ways to volunteer and give back in their own local neighborhoods. Key Takeaways: True impact requires stepping back and letting local communities dictate their own needs. Authentic volunteering leads to profound cross-cultural understanding and personal growth. The volunteer landscape is rapidly shifting toward ethical, sustainable practices that actively combat the "white saviour" narrative. Corporate support is opening new, personalised avenues for employees to engage in meaningful service. Global volunteering acts as a powerful catalyst, sparking a lifelong habit of community service that participants bring back to their hometowns. Working alongside local communities abroad deepens cultural awareness and fosters genuine, lasting empathy. Connect with Us: Learn more about Globe Aware: https://www.globeaware.org/ Follow Time for Impact on LinkedIn Host Chris Wade: LinkedIn Host Matt Cobble: LinkedIn Time for Impact website
S1 · E41
March 30 · 1 hr 2 min
Matt Hyde OBE on The Big Help Out & Lloyds Bank Foundation
Guest: Matt Hyde OBE , CEO of Lloyds Bank Foundation for England and Wales Episode Summary:What does it take to turn a moment of national crisis into a lifelong habit of community action? In this episode, we sit down with Matt Hyde, a powerhouse in the charity sector. Following an incredible tenure as CEO of the NUS and the Scouts in the UK, Matt is now the CEO of the Lloyds Bank Foundation for England and Wales, and Vice Chair of Comic Relief (which just raised a staggering £30 million for 2026!). Matt joins us to discuss the return of The Big Help Out (running June 5th–8th alongside The Eden Project’s Big Lunch) and how the initiative is going global. We also get an exclusive look at the Lloyds Bank Foundation's groundbreaking new strategy, 'In a Good Place', and explore how shifting power and money directly into communities can build crucial resilience, tackle homelessness, and drive systemic change. Please note: This episode was recorded in late 2025, so any references to "next year" apply to our current year, 2026! Brought to you by our sponsors: Investing in Volunteers: The UK quality standard for all organisations involving volunteers. Volunteero: Volunteer management software helping charities save time and engage their communities. Key Topics Discussed: The Origins & Future of The Big Help Out: How the pandemic inspired 12 million people to volunteer (including 4.6 million first-timers) and how Matt, alongside Catherine Johnstone of the RVS, seized the momentum to create The Big Help Out. Reaching the "1 in 5": How this year's Big Help Out is utilising influencers and simple messaging to target the 20% of the UK population who have never considered volunteering, with a special focus on young people navigating life transitions. The 'In a Good Place' Strategy: A deep dive into the Lloyds Bank Foundation's new place-based, community-led approach. The Power of Corporate Volunteering: How Lloyds Banking Group (including Scottish Widows and Halifax) mobilises its 65,000 employees with 3 paid volunteering days, and how charities can capitalise on this scarce, skills-based talent pool. Funding What Matters: Why the Lloyds Bank Foundation champions multi-year, unrestricted grants and isn't afraid to fund vital infrastructure—like CRMs—that other funders often overlook. The Risk vs. Power Dilemma: A candid conversation on the challenges large organisations face when trying to devolve power to local communities while still managing risk centrally. Links & Resources Mentioned: Get involved with The Big Help Out (June 5-8, 2026) Learn more about the Lloyds Bank Foundation Comic Relief 2026 Support the Show:If you found this conversation valuable, please share it with a friend, colleague, or your wider network! Time for Impact is proud to be a free resource for the sector. If you’d like to say thank you and support the work we do, you can drop a donation via our Buy Me a Coffee link: buymeacoffee.com/chriswadetfi.
S1 · E40
March 23 · 55 min
Trusting Volunteers with £2.5M Lifeboats – with Ollie Arthur (RNLI)
Episode Overview The Royal National Lifeboat Institution (RNLI) is a household name in the UK, famous for its courageous work saving lives at sea. But behind the iconic orange lifeboats is a massive, highly innovative volunteering infrastructure that extends far beyond the coastline. In this episode, we sit down with Ollie Arthur from the RNLI to explore how an organisation with 23,000 volunteers manages high-stakes, life-and-death responsibilities. We dive into the RNLI’s “One Crew” culture, the power of radical trust, and some of the most unique volunteer roles in the sector. From starting volunteers at age 13 to equipping them with £2.5 million lifeboats, Ollie shares incredible insights into how the RNLI successfully embeds volunteering into its everyday workforce planning. The "One Crew" Culture: How the RNLI ensures that every staff member—whether they drive a forklift or work in finance—understands and values volunteering from day one of their induction. Radical Trust in Volunteers: What happens when you trust volunteers with a £2.5 million lifeboat? We discuss how the RNLI empowers its crew to perform under immense pressure in life-or-death situations. Pioneering the Volunteer Mediator Role: A fascinating look into the highly skilled volunteer mediators who resolve conflicts in stressful environments. We also discuss the potential for a cross-sector coalition to bring this vital role to other charities. Saving Lives Before the Water: The crucial impact of water safety education volunteers who provide sage advice and preventative care across our seas, rivers, and lakes. Engaging the Next Generation: Why the RNLI allows volunteering to start at age 13—younger than much of the sector—and how the Duke of Edinburgh awards programme plays a key role in building lifelong habits. The Power of Ad-Hoc Volunteering: How transient, flexible volunteering opportunities can not only build long-term engagement but also provide a significant boost to donations. Ollie Arthur brings a wealth of experience to his role at the RNLI. During our chat, Ollie shares his inspiring personal journey into the third sector, starting with his formative experiences in the Prince's Trust (now the King's Trust) and the Scouts, leading up to his current impact at the RNLI. 23,000 total volunteers powering the RNLI. 14,000 community fundraisers driving essential revenue. 7,828 dedicated crew and shore personnel (with some of the most important crew members being entirely land-based!). A massive thank you to our sponsors Investing in Volunteers and Volunteero for making this episode possible: Key TakeawaysAbout Our GuestRNLI Volunteering by the NumbersSpecial Thanks to Our Sponsors
S1 · E39
March 11 · 1 hr 6 min
The NCVO Vision – Celebrating Impact & Convening the Sector - Kate Lee OBE
In this episode of the Time for Impact podcast, Matt Cobble and Chris Wade sit down for an inspiring and wide-ranging conversation with Kate Lee OBE, the new CEO of NCVO (National Council for Voluntary Organisations). Kate shares her vision for the future of the UK’s voluntary sector, moving away from the image of a "sage thought leader" and toward becoming a powerful convenor, partner, and cheerleader. Changing the Narrative: Why Kate wants to shift both the internal and external perception of charities to be more celebratory, focusing on the incredible, life-changing work the sector delivers every day. NCVO as a Convenor: How NCVO is returning to its roots—bringing great charitable thinkers together to spark the next generation of social innovation, much like it did for the many charities it helped found. Harnessing Sector Expertise: Moving from a top-down approach to one that taps into the vast wealth of knowledge held by practitioners across the country. The Data Debate: We dive into the critical importance of quality data for the sector but debate the best "home" for its collection and analysis. The Future of Mutual Aid: Exploring how the surge in local, organic community support can be sustained and integrated into the wider voluntary landscape. Partnership over Preaching: The shift from being a "body that tells" to a "body that listens and connects." NCVO Website: https://www.ncvo.org.uk Time for Impact Volunteering Strategies: Learn more about our work
S1 · E38
February 17 · 1 hr 4 min
New Citizen Project: Redefining Participation with Irenie Ekkeshis
In this episode of the Time for Impact Podcast, we are joined by Irenie Ekkeshis, co-founder of the New Citizen Project. Irenie shares her profound personal citizenship journey—from facing significant adversity to co-founding a forward-thinking agency that is reshaping how we think about our roles in society. We dive deep into the "Citizen Story", exploring why moving away from the "Consumer" and "Subject" narratives is essential for the future of volunteering and community power. Whether you are a charity leader, a volunteer manager, or an active citizen, this conversation offers a roadmap for involving people as true partners in your work. The Three Stories: Comparing the Subject, Consumer, and Citizen narratives and how they dictate how we show up in the world. From Adversity to Agency: Irenie’s personal story and the birth of the New Citizens Project. The Citizen Shift: How organisations can move from "doing for" people to "working with" them as partners. The Roots of Charity: Why many charitable organisations were born from a Citizen Story, and how to reconnect with those origins. Modes of Participation: A look at the different ways citizens can engage—from storytelling and learning to crowdsourcing and connecting others. Systems Thinking & Community Organising: Why we need to look at the whole system to truly empower communities and enable participation. ⁠Citizens: Why the Key to Fixing Everything is All of Us⁠ – The book by Jon Alexander (Co-founder of New Citizens Project). ⁠The New Citizen Project⁠ – Explore the agency’s work and tools. This podcast is brought to you by Time for Impact. We help organisations unlock the full potential of volunteering through data-driven insights and expert guidance. How we can help you: Consulting & Training: Tailored support to evolve your volunteer strategy. Impact Measurement: Help measuring the impact of your volunteering programmes. Cross-Sector Volunteer Experience Survey: Join our comparative survey to see how your volunteer experience stacks up against the wider sector. Visit us at: ⁠www.timeforimpact.co.uk⁠ In this episode, we discuss:Key Resources:About Time for Impact
S1 · E37
January 26 · 56 min
The Hermit Crab Strategy: Why One-Size-Fits-All Shells are Killing Impact - Elena Laguna
This episode of Time for Impact is a masterclass in challenging the "we’ve always done it this way" mentality. Join us as we sit down with Elena Laguna, a veteran leader in the sector (St John Ambulance, British Red Cross), to dismantle the rigid structures of traditional volunteering and replace them with a model built on agency, outcome, and inclusion. The Hermit Crab Philosophy: We discuss the fascinating way hermit crabs collaborate to ensure everyone has a shell that fits. In the volunteering world, we often try to force people into "pre-made shells" (rigid roles) that don't fit their lives. Elena challenges us to look at the vacancy chain model: how can we, as managers, facilitate an ecosystem where volunteers find the "shell" that fits their unique needs and agency? Elena argues that the industry’s obsession with micro-volunteering—tiny, bite-sized tasks—often misses the point. The real goal should be Flex Volunteering. It’s not just about the length of time; it’s about giving volunteers the agency to shape their own opportunities. When we offer predefined solutions, we often fail to meet the human on the other side. How do you balance structure with freedom? Elena uses a brilliant analogy: Curation. The Walls: The essential structure (safety, legal, core goals). The Paintings: The individual experience, which should be as diverse and unique as the volunteers themselves.You need the walls to have a museum, but the museum shouldn't dictate how you look at the art. Charities sometimes position themselves as the "heroes" arriving to solve a community's problems. Elena challenges this: the most impactful organisations act as convenors and enablers, helping communities find and lead their own solutions. We dive into why "presumed best practice"—like rigid role descriptions and standard policies—can actually be an enemy of Inclusion and Diversity. If your process doesn't flex, it excludes. Elena suggests: Shift focus from Activity to Outcomes. Compete with Netflix: People’s time is scarce. If we aren't intentionally innovating, we are losing to the leisure sector. Elena Laguna on LinkedIn: Follow Elena here to read her latest articles on flex-volunteering and impact. Camarados: Learn more about their movement and the "Public Living Room" model at camarados.org. The HR/Volunteering Exchange: Insights on what these two sectors can learn from one another regarding people management and culture. Time for Impact is on a mission to modernise the way the world gives time. Beyond these conversations, we offer: Modern Consultancy: Strategy for organisations ready to move from process-led to impact-led. Training: Equipping managers to modernise volunteering and demonstrate impact Measurement Tools: Cutting-edge impact and satisfaction tools to prove (and improve) your value.
S1 · E36
January 20 · 25 min
Global Perspectives on Heritage & Community: Live from HVG 2025
Co-hosts: Chris Wade & Matt CobbleSpecial Guest: Saskia Rinkoff, Volunteer Engagement Manager, Harbourfront Centre (Toronto) Recorded live at the 2025 Heritage Volunteering Group (HVG) Conference, this special 25-minute episode marks Time for Impact’s third consecutive year at the event. We are joined by Saskia Rinkoff from Toronto’s iconic Harbourfront Centre to explore the intersection of heritage, urban diversity, and social cohesion. From managing a massive physical site to fostering a sense of "home" for newcomers, Saskia shares how one of Canada’s busiest cultural hubs turns participation into a powerful tool for community building. The Power of Diversity in ParticipationHow the Harbourfront Centre mirrors the multicultural fabric of Toronto, involving a vast range of demographics across artistic, cultural, and heritage-based volunteering. Managing Complexity at ScaleThe logistical and cultural challenges of managing an "ever-changing cohort" of supporters across a large, high-traffic urban site. Volunteering as a Gateway to CommunityA deep dive into how volunteering serves as a "first step" for people moving to new cities—helping them build social capital, learn the landscape, and feel a genuine sense of belonging. Social Cohesion & Organisational CultureHow diversity isn't just a metric at Harbourfront; it is woven into the organisational DNA and the wider civic identity of the city. Volunteering in heritage and cultural settings is more than stewardship of the past; it is a mechanism for social integration in the present. By providing a low-barrier entry point into the life of a city, organizations like Harbourfront Centre are driving the social cohesion that is vital for our global sustainable future.— Chris Wade Guest: Saskia Rinkoff (Harbourfront Centre, Toronto) Event: Heritage Volunteering Group (HVG) Conference 2025 What role does volunteering play in your city’s social fabric? Share your thoughts with us on social media using #TimeForImpact or email us at podcast@timeforimpact.co.uk To find out more about how Time For Impact can help you top modernise your volunteering go to www.TimeForImpact.co.uk or email us on podcast@TimeforImpact.co.uk All our podcasts are free. If you are enjoyiong them please consider buying us a coffee at https://buymeacoffee.com/chriswadetfi Most importantly, please tell at least one other person about the podcast.
S1 · E35
Dec 19, 2025 · 1 hr 2 min
Volunteering is an act of optimism - Amanda Naylor OBE CEO of Volunteering Matters
In this episode of the Time for Impact podcast, Chris Wade and his co-host Matt Cobble engage in a conversation with Amanda Naylor OBE, CEO of Volunteering Matters. The discussion centres around the transformative power of volunteering and its role in fostering community cohesion and social justice. Amanda shares insights into the Vision for Volunteering initiative, which aims to reshape the volunteering landscape by emphasising mutuality, empowerment, and inclusivity. The episode highlights various innovative projects, such as the RSVP program for senior volunteers and community-led solutions like the hearing aid repair initiative in Scotland. The conversation underscores the importance of flexibility, experimentation, and collaboration in volunteering, advocating for a shift from traditional service models to more community-driven approaches. Keywords Volunteering, Community Cohesion, Social Justice, Vision for Volunteering, Mutuality, Empowerment, Inclusivity, RSVP Program, Hearing Aid Repair, Community-Driven Takeaways Volunteering is a powerful tool for social change and community cohesion. The Vision for Volunteering initiative emphasises mutuality and empowerment. Community-driven solutions are more effective than traditional service models at engaging volunteers. The RSVP program engages senior volunteers in meaningful activities. Hearing aid repair initiative in Scotland showcases community innovation. Flexibility and experimentation are key to successful volunteering projects. Volunteering Matters focuses on inclusivity and removing barriers. Volunteers gain as much as they give, creating mutual benefits. Collaboration and sharing power enhance the impact of volunteering. Volunteering is an act of optimism and hope. Links. Volunteer Maters https://volunteeringmatters.org.uk/ Volunteer Matters Impact Report https://volunteeringmatters.org.uk/about-us/impact/ Volunteer Maters Strategy and ecosystem. https://volunteeringmatters.org.uk/shaping-the-future-of-volunteering-together/ Dom Pinkney's article mentioned - what if everyone stopped volunteering https://www.works-4u.com/what-if Vision for Volunteering. https://www.visionforvolunteering.org.uk/
S1 · E34
Dec 3, 2025 · 59 min
Unlocking Potential: Inclusive Volunteering for People with a History of Offending
Guest: Esther Champion, Myrtos Consultancy In this insightful episode of the Time For Impact Volunteering Innovation Podcast, Chris and Matt are joined by Esther Champion from Myrtos Consultancy. Esther specialises in guiding organisations, employers, and volunteer-involving agencies to make their activities truly inclusive for individuals with a history of being in prison. Together, we challenge the misconceptions surrounding this demographic and dive deep into how the voluntary sector can become a crucial bridge for reintegration. If you have ever worried about the risks of involving ex-offenders or wondered how to adapt your management style to support them, this conversation is essential listening. The Power of Reintegration: How volunteering plays a vital role in helping people successfully reintegrate into society, reducing isolation and providing a constructive path forward. Building Worth and Confidence: We discuss the psychological impact of volunteering, specifically how it rebuilds self-worth and confidence, serving as a powerful tool in preventing reoffending. Adapting Our Approach: Esther shares expert advice on how volunteer managers need to adapt their recruitment and support structures to effectively facilitate the future contribution of people with a criminal record. Reputation vs. Reality: We tackle the elephant in the room—risk. We explore why involving people with a history of the criminal justice system is actually beneficial for a charity’s reputation, demonstrating values of redemption and community support, despite perceived risks. Esther Champion is the founder of Myrtos Consultancy. She is a dedicated specialist helping organisations navigate the complexities of inclusivity for people with a history of offending. Her work focuses on breaking down barriers to employment and volunteering, ensuring that everyone has the opportunity to contribute meaningfully to society. Connect with Myrtos Consultancy: https://www.myrtosconsultancy.com/ Does your organisation feel stuck? Are your volunteer programmes in need of a refresh? Beyond the podcast, Time For Impact is here to help you rethink and revitalise volunteering within your charity or agency. We offer bespoke consultancy and training designed to innovate your strategy and maximise your social impact. Find out more about our services: www.TimeForImpact.co.uk We are passionate about bringing you these conversations free of charge to help the sector grow and innovate. If you enjoyed this episode and found value in our discussion with Esther, please consider saying thank you to Chris and Matt by buying us a coffee. Your support helps us keep the microphones on and the ideas flowing! Support us here: https://buymeacoffee.com/chriswadetfi Don't forget to subscribe, rate, and review the Time For Impact Volunteering Innovation Podcast on your favourite streaming platform!
S1 · E33
Nov 17, 2025 · 55 min
Accessible Volunteering & The Power of Lived Experience with Mencap’s Anne-Marie Zaritsky
In this episode of the Time for Impact Podcast, host Matt Cobble is joined by Anne-Marie Zaritsky, the Head of Volunteering and Inclusion at the learning disilbilities charity, Mencap. Together, they explore the mechanisms behind Mencap’s success in creating a genuinely inclusive environment. Moving beyond tick-box exercises, Anne-Marie shares how the charity ensures volunteering is accessible not just for people with learning difficulties, but for everyone. Crucially, this conversation challenges the idea that large charities must have a "blueprint" for every issue. Matt and Anne-Marie discuss why Mencap does not try to speak for all communities. Instead, they explore the charity's role as a convenor—creating the space for local people to come together, share their lived experience, and build the solutions that actually work for them. Universal Inclusion: How Mencap breaks down barriers to make volunteering accessible and inclusive to all, creating a model that benefits the wider community. From Blueprint to Convenor: Why Mencap avoids top-down answers in favour of bringing local people together to solve community-specific issues. Representation at Every Level: How people with learning difficulties are involved in shaping Mencap’s work, from the ground floor to governance. Bridging HR and Volunteering: Maximising the learning exchange between volunteering departments and HR to create a holistic approach to inclusion. The Culture "Glue": A dive into how Mencap’s organisational culture binds these elements together and enables their continued success. We hope you enjoyed this deep dive into inclusive leadership. Please remember that Time for Impact is more than just a show—we are a dedicated resource for the third sector. We provide strategic insights for charities and volunteer professionals, offering services that include: Strategic Consultancy Professional Training Impact Measurement Tools Experience Surveys and Data Analysis If you are looking to elevate your organisation's impact, get in touch with us to see how we can help. If you found value in this episode and would like to say thank you, you can support the production of the show by buying us a virtual cup of coffee! 👉 https://buymeacoffee.com/chriswadetfi
S1 · E32
Nov 7, 2025 · 1 hr
Scotland's Volunteering Rebound: Inclusion challenges and a New Manifesto with Alan Stevenson, Volunteer Scotland
🎧 Episode Summary In this crucial episode, we sit down with Alan Stevenson, CEO of Volunteer Scotland, to unpack the brand new 2024 volunteering figures for Scotland. The data reveals a sector in recovery, with formal volunteering rates bouncing back to pre-pandemic levels. However, this positive headline masks a stark reality: significant inclusion gaps remain for people from deprived backgrounds and disabled people. Alan discusses Volunteer Scotland's new manifesto, designed to tackle these issues and more head-on in the run-up to next year's elections. We explore the volunteer action plan for Scotland. We also explore the vital lessons the formal sector must learn from the mutual aid boom, and why employer-supported volunteering is in urgent need of creative, long-term reform. 1. The Good News: Scotland's Volunteering Rebound The 2024 Figures: We dig into the latest Scottish Household Survey data. Formal volunteering is up to 25% (from 18% in 2023), bringing it in line with the pre-COVID level of 26% in 2019. A Sector in Recovery: After a challenging few years, the data signals a welcome return of volunteers to formal roles. 2. The Challenge: A Stubborn Inclusion Gap Who is being left behind? Disability: There is a 15-percentage-point gap between the volunteering rates of non-disabled adults (28%) and disabled adults (18%). Deprivation: A 10-percentage-point gap exists between those with a household income over £30,000 (29% volunteer) and those with low incomes (19% volunteer). Why it matters: True "impact" means volunteering must be accessible to everyone, regardless of background or ability. 3. A Manifesto for Change Election Ready: With Scottish elections on the horizon, Volunteer Scotland is launching a new policy manifesto. Core Aims: Alan outlines the key "asks" designed to secure the future of volunteering and directly address these systemic inclusion barriers. A Call to Action: The manifesto is a tool for the entire sector to lobby for meaningful investment and policy change. Volunteer Scotland: volunteerscotland.net Latest Research: Find the 2024 volunteering figures and analysis on our website https://www.timeforimpact.co.uk/blogs/our-blogs/volunteering-figures-scotland-2024 Volunteering Action Plan (VAP): Learn more about the strategic plan for volunteering in Scotland. https://www.volunteerscotland.net/news/launch-of-scotlands-volunteering-action-plan We are pleased to offer these insights without charge. However, as a consultant working within the charity sector, my ability to continue sharing expertise and intellectual property through consultancy and training is how I earn my living. If you find this content valuable and wish to support future ideas and inspiration, a small contribution of £4 via my Buy Me a Coffee account would be hugely appreciated. There's no pressure, but any generosity is gratefully received. You can contribute here https://buymeacoffee.com/chriswadetfi Thank You 🙏
S1 · E31
Oct 7, 2025 · 59 min
Tobi Johnson on the Challenging, Brave Journey of Volunteer Leadership
In this episode, we're shifting our focus from pure innovation in programs to the personal innovations required to be a leader in the volunteer sector. We are incredibly honored to be joined by the one and only Tobi Johnson, CVA. While many of you will know Tobi from her exceptional Volpro training and the fantastic 'Volunteer Nation' podcast, this conversation goes behind the scenes. Tobi shares her personal leadership journey—the successes, the stumbles, and the crucial lessons learned from both. We explore the realities of leadership, from battling imposter syndrome to the complexities of leading diverse teams and navigating the challenges of movement-building. This is a candid, inspiring look at what it truly takes to lead and innovate in the world of volunteerism. Tobi Johnson is an internationally recognized expert and consultant in the field of volunteer engagement. She is the founder of Tobi Johnson & Associates and the President of VolunteerPro, an online professional development community for leaders of volunteers. Tobi is also the host of the popular Volunteer Nation podcast, providing practical tips and insights for engaging today's volunteers. The Leadership Journey is Not Linear: Tobi shares the pivotal moments and challenges that shaped her as a leader, emphasising that learning often comes from what goes wrong. Wrestling with Imposter Syndrome: A frank discussion about feeling like a fraud and the strategies Tobi has used to find her authentic leadership voice. Leading Diverse Groups: We explore the skills and mindset needed to effectively lead diverse teams of volunteers, ensuring everyone feels a sense of belonging and purpose. From Management to Movement-Building: Tobi discusses the leap from managing volunteers to leading a movement, and the unique challenges that come with inspiring collective action. Lessons from Theory and Practice: We touch on key concepts from academic work in the sector and how they apply in the real world. VolunteerPro: Tobi's online training and coaching community for volunteer managers. Volunteer Nation Podcast: Tobi's podcast full of actionable tips for leaders of volunteers. Book: Volunteer Involvement: An Introduction to Theory and Practice by Jurgen Grotz and Ruth Buchanan. Follow us on Linked-in Visit our website: www.TimeForImpact.co.uk Subscribe to the podcast on your favorite platform so you never miss an episode! Connect & Continue the Conversation: Thank you for tuning in to Time for Impact! We are dedicated to bringing you the freshest thinking in volunteerism from professionals who are making a real difference. Stay tuned as we continue to bring you conversations with volunteerism leaders from around the world. If you enjoyed this episode, please subscribe, rate, and review Time for Impact on your favourite podcast platform. It helps us reach more professionals like you. If you enjoyed this episode, please share it with someone who believes in the power of connection. Like any creative endeavour, bringing the podcast to life involves real costs in production, editing, planning, and execution. This podcast is our gift to the profession. However, If you find the Time for Impact Podcast valuable and wish to fuel future inspiring conversations and ideas, please consider a small, entirely voluntary contribution of £4 through our Buy Me a Coffee account: ⁠⁠⁠buymeacoffee.com/chriswadetfi ⁠⁠⁠ . Your generosity, however small, directly supports our ability to continue producing this resource for the sector. Thank you for being part of our community. 🙏 Time for Impact has recently launched its sector wide Volunteer Experience Survey - to find out more go to https://www.timeforimpact.co.uk/volunteering-strategies/volunteer-surveys
Sep 8, 2025 · 52 min
Leading the Pack: Re-imagining Volunteer Engagement with Karen Leies, CEO of The Seeing Eye
The world of volunteerism has fundamentally changed since 2020. How can established organisations adapt to shifting demographics, motivations, and a post-pandemic market? In this episode, we go straight to the source of innovation and legacy, speaking with Karen Leies, CEO and President of The Seeing Eye, the world's oldest guide dog organisation. Karen shares the unique challenges The Seeing Eye faced and how they refused to stand still. We take a deep dive into their transformative partnership with Boston Consulting Group (BCG) to analyse the new volunteer landscape and develop a data-driven strategy. Discover how they are now marketing volunteer opportunities to entirely new audiences, and a focus on creating meaningful roles for families. This conversation is packed with actionable insights for any leader looking to energize their volunteer program and build a resilient community for the future. Plus, for our UK listeners, discover the foundational role The Seeing Eye played in helping to establish the UK's own Guide Dogs for the Blind association. About Our Guest: Karen Leies is the CEO and President of The Seeing Eye, the pioneering organisation that has been enhancing the independence, dignity, and self-confidence of people who are blind through the use of Seeing Eye® dogs since 1929. With a deep commitment to the organisation's mission, Karen leads a dedicated team of staff and volunteers in continuing a legacy of excellence and innovation in the guide dog movement. Resources Mentioned: The Seeing Eye: Learn more about their incredible work, mission, and volunteer opportunities at www.seeingeye.org. Boston Consulting Group (BCG): Explore their work in the social impact sector at www.bcg.com. Guide Dogs for the Blind (UK): For our UK listeners, learn more about the organisation The Seeing Eye helped inspire at www.guidedogs.org.uk. Connect & Continue the Conversation: Thank you for tuning in to Time for Impact! We are dedicated to bringing you the freshest thinking in volunteerism from professionals who are making a real difference. Stay tuned as we continue to bring you conversations with volunteerism leaders from around the world. If you enjoyed this episode, please subscribe, rate, and review Time for Impact on your favourite podcast platform. It helps us reach more professionals like you. If you enjoyed this episode, please share it with someone who believes in the power of connection. Like any creative endeavour, bringing the podcast to life involves real costs in production, editing, planning, and execution. This podcast is our gift to the profession. However, If you find the Time for Impact Podcast valuable and wish to fuel future inspiring conversations and ideas, please consider a small, entirely voluntary contribution of £4 through our Buy Me a Coffee account: ⁠⁠⁠buymeacoffee.com/chriswadetfi ⁠⁠⁠ . Your generosity, however small, directly supports our ability to continue producing this resource for the sector. Thank you for being part of our community. 🙏
S1 · E29
Aug 18, 2025 · 1 hr 8 min
Catherine Johnstone CBE - RVS's New Front Door for Volunteering?
One topic seems to have divided opinion in volunteerism in the UK recently. The Time for Impact Podcast is all about exploring innovation so we had to take a look at RVS's new platform plans. In this episode of "Time for Impact," we're joined by a true giant of the UK's charity and volunteering sector, Catherine Johnstone CBE, the CEO of the Royal Voluntary Service. Known as a positive disrupter, Catherine has a remarkable track record of leading and innovating in organisations like Samaritans and now the RVS. We dive into her latest, and perhaps most debated, project: a new national volunteering platform funded by the People's Postcode Lottery. Is it a much-needed innovation or a threat to local volunteering infrastructure? We explore the pros and cons. Catherine Johnstone CBE is a leader who has dedicated her career to public service and voluntary action. She started as a nurse in the NHS before moving into the charity sector, where she has held numerous high-profile leadership roles. CEO of Royal Voluntary Service (RVS): Catherine leads one of the UK's largest volunteering organisations. During the COVID-19 pandemic, she was instrumental in developing large-scale initiatives to support the NHS, including the recruitment of hundreds of thousands of volunteers. Former CEO of Samaritans: For nearly seven years, she led the suicide prevention charity, developing a long-term strategy that established it as a thought leader in suicide prevention and postvention services. Her work was recognised with a CBE in 2016. A Champion for the Sector: Her wide-ranging experience includes roles in asylum and refugee support, CEO positions in local infrastructure bodies (CVS/Volunteer Bureaus), and Chair of the Directory of Social Change. She has been at the heart of government funding decisions and is a passionate advocate for collaboration, co-chairing the Shaping the Future with Volunteering coalition. Catherine is also one of the key architects behind the Big Help Out campaign. In our conversation, we cover: The "Positive Disrupter" Mindset: What drives Catherine's passion for challenging the status quo in the volunteering sector? Lessons from a Career of Impact: From her beginnings as a nurse to leading national charities, we explore the key lessons Catherine has learned about enabling the "gift of voluntary service." The Big Help Out: We discuss the genesis and impact of this major national event and what it tells us about the future of mass participation in volunteering. The New RVS Volunteering Platform: The central topic of our discussion. Catherine outlines the vision behind the new sign-up and brokerage platform. The Future of Volunteering: What does Catherine believe the future holds? We discuss the role of digital innovation, collaboration, and the importance of supporting both large-scale and grassroots community action. Find out about the new platform here And all about how Time for Impact can help your volunteering plans here Thank you for listening to Time for Impact. If you enjoyed this episode, please leave us a review and share it with someone who believes in the power of connection. Like any creative endeavour, bringing the podcast to life involves real costs in production, editing, planning, and execution. This podcast is our gift to the profession. However, If you find the Time for Impact Podcast valuable and wish to fuel future inspiring conversations and ideas, please consider a small, entirely voluntary contribution of £4 through our Buy Me a Coffee account: ⁠⁠buymeacoffee.com/chriswadetfi ⁠⁠ . Your generosity, however small, directly supports our ability to continue producing this resource for the sector. Thank you for being part of our community. 🙏

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