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Think Fast Talk Smart: Communication Techniques

Matt Abrahams, Think Fast Talk Smart

One of the most essential ingredients to success in business and life is effective communication.

Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges.

Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships.

Tune in every Monday and Thursday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our Newsletter at fastersmarter.io.

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  • August 6 · 9 min

    312. Quick Thinks: Speak with Confidence, Clarity, and Power

    "You want to make sure you have the energy at the end of your communication as well as at the beginning." Why do some people command a room without raising their voice? Being heard isn't about speaking louder—it's about using your voice with intention. Breath, posture, and preparation all play a role in helping your message reach the people who need to hear it. In this Quick Thinks episode of Think Fast, Talk Smart, Matt Abrahams shares practical techniques for projecting your voice with confidence, building vocal stamina, and using microphones effectively. From breathing with more control to making the most of your physical presence, you'll learn simple strategies to ensure your message is heard when it matters most Key Takeaways: Strong voices start with strong breathing. Your breath is the foundation of vocal projection, helping you speak with greater volume, clarity, and confidence without straining your voice. Preparation helps your voice go the distance. Building vocal stamina, improving your posture, and using microphones effectively ensures your message stays strong from your first word to your last. Activity: Build a vocal warm-up. Before your next presentation or important meeting, spend five minutes reading aloud while focusing on slow, deep breathing. Then identify one physical reminder—such as standing taller or relaxing your shoulders—to help support your voice before you begin. Episode Reference Links: Ep.262 Own the Room: How Voice, Breath, and Body Work Together Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (00:58) - Breathing for Better Projection (02:29) - Place Your Voice (04:05) - Building Vocal Stamina (05:41) - Using a Lavalier Mic (07:07) - Using a Handheld Mic (08:29) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • August 3 · 22 min

    311. Don't Lose the Room: How to Make Ideas Stick

    "Know your stuff, practice, and then just do it and be there." How do you explain complex ideas without losing your audience? The challenge isn't knowing more—it's helping others understand. For Marketplace host Kai Ryssdal, great communication comes from making difficult topics accessible while holding people's attention. In this episode of Think Fast, Talk Smart, Ryssdal joins Matt Abrahams to discuss how to simplify complex information without oversimplifying it, conduct interviews that feel like genuine conversations, and communicate with confidence under pressure. From asking better questions to earning your audience's trust, Ryssdal shares practical techniques for staying present when the stakes are high. Key Takeaways: Complex ideas become powerful when they're easy to understand. Great communicators don't just share information—they translate it into clear, engaging messages that help others learn without sacrificing nuance. Preparation gives you the freedom to be present. The more thoroughly you prepare, the easier it becomes to listen, adapt, and communicate with confidence when the conversation takes an unexpected turn. Activity: Rewrite for clarity. Take an email, presentation, or document you've already written and revise it for someone with no background in the topic. Remove jargon, simplify explanations, and make sure every sentence helps your audience understand your message. Episode Reference Links: Kai Ryssdal Ep.220 Prep Like a Pro: Communication Confidence, Clarity, and Comedy Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (00:59) - Making Complex Ideas Clear (02:24) - Find Your Communication Rhythm (03:30) - Keeping People Listening (04:38) - Better Introductions (05:50) - More Conversational Interviews (08:49) - Getting Conversations Back on Track (10:23) - Communicating Through Uncertainty (12:23) - Managing Speaking Anxiety (14:22) - Recovering from Mistakes (15:39) - Staying Curious (16:42) - When Your Mind Goes Blank (18:05) - The Final Three Questions (21:35) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • July 30 · 19 min

    310. A Matter of Meaning: What Other People Teach You About Your Communication

    "Meaning is about being mindful of the effect you have on other people." What makes a life meaningful? We often think purpose and meaning are the same thing, but according to Stanford professor Brian Lowery, they're fundamentally different. Purpose is what drives us. Meaning comes from the impact we have on others. In this live episode of Think Fast, Talk Smart from Stanford’s LEAD Me2We event, Lowery and Matt Abrahams examine how our relationships shape who we become, why sincerity matters more than authenticity, and how leaders influence others through every interaction. Along the way, they share practical insights on giving better feedback, building stronger connections, and creating workplaces where people can thrive. Key Takeaways: Meaning comes from your impact on others. Purpose is what drives your actions, but meaning grows when your work positively influences the people around you and continues beyond your own involvement. The way you show up shapes the people around you. Leaders create better teams by practicing self-awareness, communicating with sincerity, and giving feedback that recognizes people's intentions while helping them grow. Activity: Notice your influence. At the end of each workday, write down one interaction that may have shaped someone else's experience—positively or negatively. Reflect on what you communicated beyond your words and what you want to do differently tomorrow. Episode Reference Links: Brian Lowery Ep.23 Look Within: How to Lead with Self Awareness and Vulnerability Ep.84 Quick Thinks: How Others Define Us Ep.142 Power and Persuasion: Live Insights from Stanford Experts Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (00:39) - Purpose vs. Meaning (02:12) - The Ripple Effect of Meaning (04:06) - How Others Shape Who We Are (05:20) - The Leader's Role in Shaping Others (08:58) - Self-Awareness & Psychological Safety (11:48) - Sincerity vs. "True Self" (12:53) - Feedback For Grow (17:13) - Becoming Better Humans (18:46) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • July 27 · 26 min

    309. Stretch, Don't Stress: How Great Communication Makes Better Leaders

    "When there's a gap between our intention and our impact, we diminish others and our communication." The best leaders don't succeed because they have all the answers—they succeed because they bring out the best thinking in others. Liz Wiseman, executive advisor, CEO of the Wiseman Group, and author of the million-copy bestseller Multipliers: How the Best Leaders Make Everyone Smarter, has spent years studying why some leaders amplify the intelligence around them while others unintentionally hold people back. In this episode of Think Fast, Talk Smart, Wiseman joins Matt Abrahams to explore the habits of multiplier leaders, the subtle ways well-intentioned managers accidentally diminish their teams, and how curiosity, trust, and thoughtful communication create environments where people can do their best work. Together, they share practical strategies for leading with greater impact by aligning your intentions with the experience you create for others. Key Takeaways: Great leaders multiply, not diminish. Create trust, ask more than you tell, and challenge people to do their best thinking instead of stepping in with the answers. Good intentions aren't enough. The most effective communicators pay attention to the impact of their actions, ensuring their support empowers others rather than unintentionally holding them back. Activity: Ask the multiplier question. At the end of your next one-on-one or team meeting, ask: "What do you need from me to do your best work?" Listen without jumping in to solve the problem. Focus on understanding what will help others think, contribute, and perform at their highest level. To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium. Episode Reference Links: Liz Wiseman Liz’s Book: Multipliers 147. Disrupt Yourself: How to Innovate Who You Are and Become Who You Can Be 212. Break It to Make It: Disrupt Your Way to the Perfect Job Fit Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (00:55) - Multipliers vs. Diminishers (02:26) - The Habits That Hold Teams Back (03:54) - Safety, Stretch, & Trust (05:12) - Curiosity Over Control (06:56) - The Most Important Leadership Question (09:14) - Becoming an Impact Player (12:20) - When Good Intentions Backfire (15:54) - Accidental Diminishing (19:47) - The Final Three Questions (25:07) - Conclusion

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  • July 23 · 17 min

    308. Ask Matt Anything: From Nerves to Know-How in High-Stakes Moments

    “Managing emotions—yours and your audience's—is hard enough, but it's even harder when you're under pressure to respond." High-pressure communication doesn't have to derail your message. In this Think Fast, Talk Smart Ask Matt Anything episode, Matt Abrahams answers real-world questions from members of the Think Fast, Talk Smart Learning Community, sharing practical advice for communicating with confidence when the stakes are high. From managing cognitive load and regulating anxiety to leading uncertain conversations and running more engaging meetings, Matt offers actionable strategies for staying focused, connecting with your audience, and communicating with clarity under pressure Key Takeaways: Manage your emotions to manage your message. Reducing cognitive load through preparation and emotional regulation helps you think and communicate more clearly under pressure. Lead with your audience in mind. Whether navigating uncertainty or running meetings, acknowledging emotions, setting clear expectations, and tailoring your message helps people stay engaged and take action. Activity: Stress-test your message. Before your next high-stakes conversation or presentation, rehearse it once under mild pressure—set a timer, record yourself, or practice with a colleague. Notice where you lose clarity, then refine those moments before the real conversation. Episode Reference Links: Think Fast Talk Smart Learning Community Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (01:07) - Speaking Under Pressure (04:01) - Calming an Anxious Audience (07:45) - More Engaging Meetings (12:33) - Communicating Change Without Fear (16:30) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • July 20 · 23 min

    307. Accent-uate, Don't Compensate: Why Clarity Matters More Than Perfection

    "It's not an accent, it's an identity." The way we speak shapes more than how we're understood—it shapes how we're perceived. Peter Novak believes the goal of communication isn't to eliminate an accent, but to communicate with greater clarity, confidence, and authenticity. As a linguist, communication coach, and expert in accent bias, Novak helps multilingual professionals communicate more effectively while embracing the identity their voice represents. In this episode of Think Fast, Talk Smart, he joins Matt Abrahams to explore how accent bias influences the workplace, why clarity matters more than sounding "native," and the practical techniques anyone can use to communicate with greater confidence and impact. Key Takeaways: Clarity matters more than sounding native. Effective communication comes from making your message easy to understand, not eliminating your accent. Your accent is part of your identity. Multilingual communicators bring unique perspectives and strengths that should be embraced, not hidden. Activity: Focus on clarity. Record yourself explaining a familiar topic for one minute. Listen back and identify three words or phrases to emphasize and two places to pause. Record it again, focusing on clarity rather than sounding perfect, and compare the difference. Printable Expanded Takeaways & Activities Episode Reference Links: Peter Novak 82. It’s Not About You: Why Effective Communicators Put Others F… Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (00:52) - Accent Bias (03:55) - Accent and Identity (05:55) - Processing Fluency (08:25) - Clarity Over Perfection (10:26) - The Power of Prosody (15:33) - Speaking with Confidence (17:56) - The Final Three Questions (22:13) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • July 16 · 17 min

    306. Trust the Process: How to Design Teams That Actually Work

    "The assumption of swift trust is really useful." Teams don't always need years to build trust—they need the right conditions to build it quickly. As a Stanford professor and expert in organizational design, Melissa Valentine studies how communication, team structure, and emerging technologies help people collaborate more effectively. In this episode of Think Fast, Talk Smart, Valentine joins Matt Abrahams to explore how leaders can foster swift trust, adapt communication as teams move from brainstorming to execution, and use storytelling to drive meaningful change. Together, they share practical strategies for building stronger teams and navigating collaboration in an AI-enabled workplace. Key Takeaways: Build trust from the start. High-performing teams assume competence, communicate openly, and address miscommunication quickly. Adapt your communication to the task. Encourage diverse thinking during brainstorming, then align your language as the team moves toward execution. Activity: Practice swift trust. In your next project with a new colleague or team, begin by assuming competence and shared intent. Delegate one meaningful responsibility early, communicate clear expectations, and reflect afterward on how starting from trust influenced the team's collaboration and results. Printable Expanded Takeaways & Activities Episode Reference Links: Melissa Valentine Melissa’s Book: Flash Teams Ep.241 Team Spirit: How to Make Group Work Work Ep.268 Going Viral: How To Balance Authenticity and Spectacle Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (00:57) - What Makes a Flash Team? (03:01) - Building Swift Trust (04:54) - When Teams Need to Converge (07:17) - Repairing Miscommunication (09:18) - Stories That Drive Change (12:01) - Lessons for Every Team (13:47) - The Final Three Questions (16:41) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • July 13 · 27 min

    305. The Humor Habit: Why Great Communicators Think Like Comedians

    "People aren't inside of our heads, so you have to give them that emotional information as well as the factual information." Humor is more than entertainment—it's a powerful way to create connection. As a comedian, writer, and former teacher, Chris Duffy has learned that laughter, curiosity, and emotion can transform even ordinary conversations into memorable experiences. In this episode of Think Fast, Talk Smart, Duffy joins Matt Abrahams to explore how humor can strengthen communication, build deeper connections, and make ideas more memorable. Together, they discuss how to engage an audience, bring authenticity to repeated messages, and create conversations that invite others to participate rather than simply listen. Key Takeaways: Connection comes before comedy. Humor is most effective when it invites others into the conversation, rather than putting the spotlight on yourself. Emotion makes ideas memorable. Combining facts with curiosity, emotion, and storytelling helps audiences understand, remember, and engage with your message. Activity: Create a conversational doorknob. In your next conversation, replace one routine response with an observation, opinion, or question that invites discussion. Notice how offering a "doorknob" changes the depth and energy of the conversation. Printable Expanded Takeaways & Activities Episode Reference Links: Chris Duffy Chris’s Book: Humor Me Ep.13 Make ’Em Laugh: How to Use Humor as a Secret Weapon in Your … Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (01:03) - Lessons from the Classroom (01:52) - Curiosity Captures Attention (04:48) - Facts Need Emotion (05:49) - Sounding Authentic (09:29) - Calming Performance Nerves (11:01) - Jamming vs. Joking (14:36) - Becoming Funnier (19:01) - Better Conversations (22:53) - The Final Three Questions (26:48) - Conclusion

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  • July 9 · 22 min

    304. Rethinks: Craft Compelling Communication

    "If all you're trying to do is inform, you're not going to pull it off. You have to entertain your audience." Great presentations don't just share information—they create connection. As Apple's former Chief Evangelist and Canva's co-founder, Guy Kawasaki has spent decades helping people communicate ideas that inspire action. In this episode of Think Fast, Talk Smart, Kawasaki joins Matt Abrahams to share practical strategies for crafting compelling presentations, building better slide decks, and using storytelling to keep audiences engaged. From investor pitches to keynote speeches, he explains why the best communicators don't just inform—they captivate. Key Takeaways: Pitch to keep the conversation going. The goal of a pitch isn't to close the deal—it's to earn the next conversation. Keep it simple and audience-focused. Engage people with clear stories, concise visuals, and a message built around what they care about. Activity: Choose an idea, project, or product you frequently explain. Challenge yourself to describe it in 30 seconds, focusing only on the problem you solve and why it matters to your audience. Then ask someone if they can clearly explain it back to you. Revise your pitch until they can. Printable Expanded Takeaways & Activities Episode Reference Links: Guy Kawasaki Guy’s Book: Think Remarkable Ep.82 It’s Not About You: Why Effective Communicators Put Others First Ep.47 Quick Thinks: How to Use Storytelling to Be a Better Founder Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (01:29) - Being a Great Evangelist (02:51) - Why Stories Move People (04:15) - Entertain Before You Inform (06:36) - The Goal of a Pitch (09:56) - Evolve Every Pitch (12:42) - The 10-20-30 Rule (15:57) - Better Slides, Better Presentations (16:39) - Lessons from Podcasting (18:09) - The Final Three Questions (22:20) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • July 6 · 22 min

    303. On Point, On Brand: Why Honest Communication Always Lands

    "You want to own the message and your narrative." Strong communication is about more than delivering a message—it’s about building trust over time. As Zoom’s Chief Marketing Officer, Kim Storin has helped shape communication at one of the world’s most recognizable brands, balancing empathy, transparency, and consistency in an era of rapid technological change. In this episode of Think Fast, Talk Smart, Storin joins Matt Abrahams to discuss how leaders can communicate with authenticity, navigate crises with clarity, and build cultures rooted in transparency. They explore the art and science of shaping perception, maintaining connection in hybrid workplaces, and creating messages that solve problems—not just capture attention. Key Takeaways: Lead with authenticity and transparency. Clear, honest communication builds trust—especially during periods of change or crisis. Own your narrative. Consistent messaging and a clear story shape how others understand your brand, team, or ideas. Activity: Before your next team update or difficult conversation, ask yourself: "What information can I share that will build trust?" Include one additional point of context or reasoning that helps your audience better understand the decision. Printable Expanded Takeaways & Activities Episode Reference Links: Kim Storin Ep.82 It’s Not About You: Why Effective Communicators Put Others First Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (01:37) - Leading Through a Global Crisis (03:36) - Changing Brand Perception (06:50) - Building Culture at Scale (09:00) - Virtual Communication Gains & Losses (11:24) - Creating Meaningful Moments (12:34) - Communicating Through Difficulty (16:03) - The Final Three Questions (21:33) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. With Hiring Pro, you can hire with confidence, knowing you're getting the best talent for your needs. Get started by posting your job for free at linkedin.com/fast Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • July 2 · 18 min

    302. Master This: How to Learn Like the Experts Do

    "If these masters are still continually trying to improve their own craft, I don't have any excuses." The world's best don't reach the top and stop learning—they keep refining their craft. David Rogier, founder and CEO of MasterClass, has spent years sitting across from elite performers, athletes, artists, and entrepreneurs—and he’s discovered that excellence is less about talent than a relentless commitment to growth. In this episode of Think Fast, Talk Smart, he joins Matt Abrahams to share lessons from building a company around learning, persuasion, and communication. From earning the trust of high-profile talent to leading creative and technical teams, Rogier reveals why curiosity, adaptability, and authentic relationship-building are essential communication skills. Takeaways: Lead with curiosity. Build trust by asking thoughtful questions and focusing on the other person's needs, not your own. Never stop improving. The world's top performers continuously seek feedback, refine their skills, and embrace lifelong learning. Activity: Study an expert. Watch a communicator you admire—a speaker, leader, or interviewer—and identify three techniques they use to engage their audience. Try incorporating one of those techniques into your next presentation or meeting. Printable Extended Takeaways & Activities Episode Reference Links: David Rogier Matt’s MasterClass Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (00:39) - The Power of Learning (01:28) - Building Trust (04:21) - Creating Great Content (07:23) - Leading Different Teams (09:45) - Learning from Masters (10:54) - Communicating with a Stutter (14:00) - The Final Three Questions (17:39) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • June 29 · 24 min

    301. Trust at First Sight: Create More Meaningful Connections

    “Communication is the number one way to remove friction.” If communication is the key to connection, then removing friction is what makes every interaction work. According to Vanessa Van Edwards, the most effective communicators aren’t just skilled with words—they know how to align their gestures, body language, and presence to make others feel at ease. A behavioral researcher and bestselling author of Captivate and Cues, Van Edwards studies the subtle signals that shape how we are perceived. In this episode of Think Fast, Talk Smart, she joins Matt Abrahams to explore the hidden factors that influence communication, from purposeful gestures and expressive body language to the words, images, and visual cues that build trust and credibility. Takeaways: Great communication goes beyond words. Gestures, facial expressions, visual cues, and even the language we use in emails and meetings can either create friction or build trust, clarity, and connection. Focus on the other person, not yourself. By applying the Platinum Rule—treating others as they want to be treated—and intentionally putting people at ease, communicators can foster stronger relationships, deeper conversations, and greater influence. Activity: Practice the Platinum Rule. Before your next important conversation, meeting, or email, take one minute to answer: “What does this person need from me right now?” Then tailor your communication to their priorities, concerns, and preferred style—not your own. Afterward, reflect on how that shift changed the quality of the interaction. Printable PDF of Takeaways & Activity Episode Reference Links: Vanessa Van Edwards Vanessa’s Books: Cues / Captivate Ep.137 When Words Aren't Enough: How to Excel at Nonverbal Communication Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (01:01) - The Importance of Strategic Communication (01:45) - The Power of Gestures (04:10) - A Readiness Check for Speakers (05:56) - Over-Signaling vs. Under-Signaling (08:18) - Dangerous Words in Communication (12:27) - Imagery Cues & First Impressions (15:03) - Virtual Backgrounds Matter (17:33) - The Platinum Rule (19:01) - The Final Three Questions (23:59) - Conclusion

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  • June 25 · 30 min

    300. Matt’s Answers for Better Speaking and Leadership

    Celebrating 300 episodes with listener questions from around the world. In this special 300th episode of Think Fast, Talk Smart, host Matt Abrahams celebrates a major milestone with a live Ask Matt Anything session featuring questions from listeners around the world—and a few from the team behind the show. He introduces a new communication framework, PREP (Point, Reason, Example, Point), before tackling topics ranging from word recall and public speaking nerves to storytelling, AI’s impact on communication, giving difficult feedback, and using gestures more effectively. Along the way, he shares practical strategies, favorite communication techniques, and lessons learned from 300 episodes dedicated to helping people communicate with confidence, clarity, and connection. To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium. Episode Reference Links: Ep.250 How to Navigate Conflict: Tools For Productive Communication Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (01:13) - PREP Framework (04:13) - Improving Word Recall (07:10) - Public Speaking Nerves (11:35) - Concise vs. Detailed Communication (13:39) - AI & Communication Skills (16:12) - Storytelling Fundamentals (18:51) - Lingo vs. Jargon (20:22) - Difficult Feedback Conversations (22:36) - The Power of Paraphrasing (25:07) - Effective Gestures (29:28) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • June 22 · 22 min

    299. Choose The Right Channel: How Stanford Finds Its Voice

    How to communicate with impact when the stakes are high. Communication isn't about getting information out. It's about making sure it gets through. In an era of fragmented attention and endless platforms, the challenge isn't finding ways to speak—it's finding ways to connect. According to Farnaz Khadem, Vice President of University Communications at Stanford, great communicators start with three questions: What's the goal? Who's the audience? And what does the data tell us? Whether guiding a university through a crisis, helping experts share their ideas with broader audiences, or deciding where a story should be told, she believes effective communication centers around understanding people. "People want to know what's actually happening," she says. "And if what is happening is you don't know what is happening, you have to tell people you don't know." In this episode of Think Fast, Talk Smart, Khadem joins host Matt Abrahams to discuss the importance of preparation, transparency, and active listening when communicating during uncertainty. From navigating the opportunities and risks of AI to crafting stories that create genuine connection, she shares practical lessons for building trust, adapting to changing audiences, and communicating effectively when the stakes are highest. Episode Reference Links: Farnaz Khadem Ep.22 Under Pressure: How to Communicate Clearly and Timely During a Crisis Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (01:01) - Communication Fundamentals (02:21) - Choosing the Right Channel (04:01) - Building Communication Networks (05:13) - Coaching Better Communicators (07:07) - Crisis Preparation (09:10) - Crisis Response (11:03) - The Power of Storytelling (12:51) - AI in Communications (15:52) - The Final Three Questions (21:06) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • June 18 · 9 min

    298. Quick Thinks: How to Look Confident, Composed, and Credible

    The nonverbal habits that make you look confident, composed, and authentic before you even speak. How you carry yourself can shape how others perceive your confidence, credibility, and authenticity—often before you say a word. In this Quick Thinks episode of Think Fast, Talk Smart, Matt Abrahams shares practical, research-backed techniques for strengthening your presence through body language, posture, gestures, and eye contact. Learn how to stand and sit with confidence, move with purpose, use your hands effectively, and avoid common nonverbal habits that can distract from your message. Whether you're presenting to an audience, leading a meeting, or navigating everyday conversations, these simple strategies can help you communicate with greater composure and impact. Episode Reference Links: Ep.12 It's Not What You Say, It’s How You Say It: How To Communica… Ep.137 When Words Aren't Enough: How to Excel at Nonverbal Communication Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (00:37) - Be Big, Balanced, and Still (01:31) - The Right Speaking Stance (02:16) - Moving with Purpose (03:07) - Presence While Seated (03:53) - What to Do with Your Hands (04:38) - Gesturing Beyond Your Shoulders (05:27) - Effective Eye Contact (06:12) - Thinking While Speaking (06:57) - Bringing It All Together (07:44) - Practice Through Recording (08:30) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • June 15 · 26 min

    297. Agency Over Anxiety: Communicating in Uncertain Times

    Why the most effective communicators help people see not just what's changing, but why it matters to them. For Sinéad Bovell, effective communication isn’t just about explaining what’s coming next—it’s about giving people the confidence and agency to engage with it. Bovell is a futurist, founder of the tech education company WAYE, and an expert advisor to the United Nations AI Advisory Body. Known for making complex topics accessible to broad audiences, she has spent years helping leaders, organizations, and young people understand the implications of artificial intelligence and other transformative technologies. Her approach starts with a simple principle: meet people where they are and connect big ideas to what matters in their lives. “If you scare people too much, if you disempower them, they do unsubscribe from the very activities you need them to lean into.” In this episode of Think Fast, Talk Smart, Bovell joins host Matt Abrahams to discuss how to communicate complexity without overwhelming people and why skills like adaptability and judgment are becoming more valuable in the age of AI. From making emerging technologies more accessible to building trust through relevance and empathy, they discuss what it takes to help audiences engage with change rather than fear it. To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium. Episode Reference Links: Sinéad Bovell Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (01:00) - Explaining Complex Ideas (03:48) - The Future of Soft Skills (06:52) - Talking About AI Without Fear (10:33) - Storytelling for Young Audiences (12:46) - Reaching Young Audiences (15:01) - Career Pivots & Reinvention (16:53) - Becoming a Better Communicator (18:59) - The Final Three Questions (25:09) - Conclusion

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  • June 11 · 10 min

    296. AMA: Speaking Out, Staying Grounded, and Managing Up

    Practical communication strategies you can use immediately at work and beyond. How do you speak up when a conversation is moving faster than you can think? What should you do when emotions threaten to derail your listening? And how can you give honest feedback to a boss who doesn’t seem interested in hearing it? In this Ask Matt Anything episode of Think Fast, Talk Smart, host Matt Abrahams answers listener questions from the Think Fast Talk Smart Learning Community on some of the most challenging workplace communication scenarios. From practical techniques for inserting your ideas into fast-paced meetings to strategies for managing emotions and delivering feedback upward, Matt shares actionable advice to help you communicate with greater confidence, clarity, and impact. Episode Reference Links: Think Fast Talk Smart Learning Community Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (00:34) - Speaking Up in Meetings (03:14) - Listening Through Emotion (06:30) - Giving Feedback Upward (10:07) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • June 8 · 19 min

    295. Culture Club: Communicating Values That Scale

    Why the best leaders treat uncertainty as a chance to learn, not a failure to avoid. Most companies are built to grow. Far fewer are built to stay true to their purpose as they do. Eric Ries is an entrepreneur, creator of the Lean Startup movement, and author of Incorruptible: Why Good Companies Go Bad and How Great Companies Stay Great. For Ries, innovation starts with a simple reality: nobody can predict the future. “If you're going to do something fundamentally new,” he says, “how are we supposed to forecast” what success will look like? Instead of relying on certainty, leaders should focus on learning. “If you cannot fail, you cannot learn.” In this episode of Think Fast, Talk Smart, Ries and host Matt Abrahams explore how leaders can communicate through uncertainty, turn setbacks into valuable insights, and build cultures rooted in trust. From the power of the build-measure-learn feedback loop to the importance of making “deposits” in a company’s culture bank, Ries shares practical strategies for creating organizations that innovate, adapt, and stay true to their values as they grow. To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium. Episode Reference Links: Eric Ries Eric’s Book: Incorruptible Ep.56 Lean Messaging: How Simple Messages Really Stick Ep.54 Leadership and Ethics: How to Communicate Your Core Values Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (00:53) - Lean Startup Fundamentals (02:35) - Business Plans vs. Reality (05:03) - Learning from Failure (06:43) - Why Companies Go Bad (09:21) - The Culture Bank (12:23) - The Final Three Questions (18:43) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • June 4 · 23 min

    294. Ask & You Shall Receive: Questions For Better Negotiations

    Do you really win the negotiation if it means losing the relationship? You might think that successful negotiation means getting what you want here and now. But Stan Christensen says this short-sighted view is selling many negotiators short. Christensen is a professional negotiator, host of the All Things Negotiation podcast, and instructor of one of Stanford's most popular courses on the subject. His core insight: most negotiations happen with people you’ll see again — which means success isn’t about claiming victory, it’s about building long-term, mutually beneficial relationships. “Most people think of negotiation statically,” he says. “It's you and I. There's a fixed pie. We're trying to get more for ourself and less for the other party. In reality, 95% of negotiations are gonna be with people you see again, so I define success as contributing to the value of the long-term relationship.” In this episode of Think Fast, Talk Smart, Christensen and host Matt Abrahams explore what it takes to negotiate well — from the power of listening and asking questions to managing emotions and communicating for collaboration. Whether you're negotiating a business deal or just deciding where to go to dinner, Christensen shows why every negotiation is an opportunity to strengthen the relationship. Episode Reference Links: Stan Christensen All Things Negotiation Podcast Ep.15 The Art of Negotiation: How to Get More of What You Want Ep.204 Tough Talks: Turn Tension Into Trust Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters: (00:00) - Introduction (00:43) - What Is Negotiation? (01:22) - Negotiating Every Day (02:24) - The Power of Listening (03:57) - Asking Better Questions (05:58) - Handling Emotions (06:56) - Authentic Emotion (07:54) - Body Language Matters (08:45) - Collaboration in Negotiation (10:23) - Framing Conversations (11:48) - Setting the Agenda (13:10) - Co-Creating Structure (14:46) - A Common Negotiation Mistake (15:25) - Why Start a Podcast (16:29) - Learning from Guests (17:26) - The Final Three Questions (22:53) - Conclusion ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

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  • June 1 · 35 min

    293. 5 Leadership Lessons From Stanford: Me2We 2026

    What it takes to lead as a communicator and communicate as a leader. Leadership isn’t just about making decisions — it’s about how you communicate them. As Matt Abrahams puts it, “Communication is operationalized leadership.” At a recent Me2We event, in connection with Stanford GSB's Executive Education LEAD program, Abrahams held a live discussion with four of the podcast’s most popular guests: Celine Teoh, facilitator of the GSB’s famous Interpersonal Dynamics course; Huggy Rao, organizational behavior professor and co-author of The Friction Project; legendary Stanford basketball coach Tara VanDerveer; and Dave Dodson, lecturer and author of The Manager's Handbook. In this special live episode of Think Fast, Talk Smart, the panel shares frameworks and lessons for leading and communicating more effectively. From Teoh’s five A’s for inviting dissent to Rao’s warning against “jargon monoxide,” from VanDerveer’s relationship-first approach to Dodson’s case for leading like a teacher, this conversation explores what it takes to communicate as a leader — and lead as a communicator. Episode Reference Links: Celine Teoh Tara VanDerveer Huggy Rao Huggy’s Book: The Friction Project David Dodson David’s Book: The Manager’s Handbook Ep.194 Live Lessons in Levity and Leadership: Me2We 2025 Part 1 Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn Chapters:

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Showing 21–40 of 41 episodes