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The Workplace Communication Podcast

Lindsay Lapaquette

A podcast dedicated to leaders who want to elevate team performance by refining leadership communication skills. Join Lindsay Lapaquette, Workplace Communication Expert, as she interviews leading experts on topics related to leadership development, effective workplace communication and personal development to help you unleash the full potential of both you and your team.

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20 episodes
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Avg 42 min
English

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#146
September 14 · 41 min
#146 - How to Call the Right Play: Empowering Better Decision-Making on Your Team with Jen Mueller
What can a Super Bowl sideline reporter teach us about making better decisions at work? Quite a bit, as it turns out. Jen Mueller has spent more than 25 years on the sidelines covering the NFL, NBA, MLB, NHL, and more, where split-second decisions, clear communication, and trust can make all the difference. But the same principles that help a sports team make the right call can also help leaders empower their teams to make confident decisions when things don't go according to plan. On this episode of The Workplace Communication Podcast, we're talking with Jen Mueller, Keynote Speaker, Communication Strategist, and Sports Broadcaster at Talk Sporty to Me about what it really takes to empower people to make decisions without waiting for permission. You'll learn why confidence alone isn't enough, how clear boundaries and context can help people take ownership, and why leaders need to stop playing not to lose and start creating the conditions for their teams to play to win. Leadership tips you won't want to miss: 🎙️ Empowering your team with clear guardrails instead of vague encouragement 🎙️ Defining what failure looks like so people can make decisions with confidence 🎙️ Building trust through small, intentional moments of connection 🎙️ Embracing action over perfection to keep decisions moving forward Jen is a veteran sideline reporter for the Seattle Seahawks and a longtime member of the Seattle Mariners' TV broadcast team. As the founder of Talk Sporty to Me, she translates the communication strategies she's learned in professional sports into practical insights for business professionals. Her work focuses on helping leaders communicate more intentionally, build stronger relationships, and recognize the impact that small actions can have on a team. If you're looking to empower your team to make better decisions, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Guest's contact information: Website LinkedIn YouTube Facebook Instagram Other Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes #Leadership #AuthenticLeadership #TeamEmpowerment #LeadershipDecisionMaking #BecomeTheLeader #Podcast
#145
August 10 · 38 min
#145 - Leadership Is a Performance. Are You Prepared to Show Up? with Andy Freed
You've probably sat through a meeting where someone read directly off their slides, and you checked out within minutes. Now flip that perspective. As a leader, how often are you focused on what you're saying, but not how you're showing up? Andy Freed has spent years helping leaders rethink that exact gap. As Chairman of Virtual, Inc. and author of Lead Like the Boss, Andy challenges the idea that leadership is just about delivering information. Instead, he frames it as a performance; one where your presence, energy, and intention are always on display, whether you realize it or not. On this episode of The Workplace Communication Podcast, we're talking with Andy Freed, Chairman of Virtual, Inc., about why leadership is a performance and how being more intentional about how you show up can transform the way your message is received. Join us as we learn how to move beyond surface-level communication and create real connection, why emotional impact matters just as much as clarity, and how small, everyday behaviors can either build or quietly erode trust. Leadership tips you won't want to miss: 🎙️ Defining what you want people to think, feel, and do before you speak 🎙️ Ditching "business karaoke" and speaking to people, not slides 🎙️ Managing your presence in small moments, not just big ones 🎙️ Showing intentional appreciation to strengthen trust and team culture Andy Freed is Chairman of Virtual, Inc., a strategic consulting, marketing, and professional services firm that partners with mission-driven organizations across technology, healthcare, financial services, and life sciences. He is also the author of LEAD LIKE THE BOSS, where he helps leaders show up with clarity, presence, and impact when it matters most. If you're looking to communicate with more intention and show up in a way that truly resonates, then this episode is for you. If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Andy Freed's contact information: Website Book LinkedIn YouTube Facebook Twitter Instagram Lindsay's contact information: To book a discovery call E-mail Website LinkedIn Previous podcast episodes
#144
July 13 · 43 min
#144 - Embracing Your Role in the Rise of the Sacred Feminine with Andrea Menard
In today's workplaces, leadership is often defined by decisiveness, efficiency, and constant action. But what happens when those expectations disconnect us from ourselves? Andrea Menard has spent her life challenging that imbalance. As a Métis performer, speaker, and founder of the Sacred Feminine Learning Lodge, her work brings forward a different way of leading; one that honours the parts of ourselves we've been taught to ignore. From the stage to the screen to her latest Sacred Feminine wisdom cards, Andrea's work is rooted in one core belief: we are meant to lead as whole human beings. On this episode of The Workplace Communication Podcast, we're talking with Andrea Menard, Performer, Speaker, Founder at Sacred Feminine Learning Lodge about redefining leadership through balance, bringing Indigenous wisdom into the workplace, and creating more sustainable and human-centered ways of working. Join us as we learn how to recognize when "business as usual" is no longer working, how to listen to the body's signals, and how to lead in a way that supports both performance and well-being. Leadership tips you won't want to miss: 🎙️ Listening to your body's signals and recognizing physical cues as critical leadership data 🎙️ Embracing the power of the circle to create more inclusive and balanced decision-making 🎙️ Prioritizing rest and grounding to support clarity, focus, and sustainable performance 🎙️ Leading with intention and reciprocity instead of operating from an extraction mindset Andrea Menard is an accomplished Métis performer, TEDx speaker, wellness trainer, and the founder of the Sacred Feminine Learning Lodge. Andrea dedicates her life and work to empowering both the Indigenous and the Feminine voice through song, story, activism, training, and healing. If you're looking to create a more human, balanced, and sustainable approach to leadership, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Andrea Menard's contact information: Website Book LinkedIn YouTube Facebook Twitter Instagram Other Lindsay's contact information: To book a discovery call E-mail Website LinkedIn Previous podcast episodes
#143
June 8 · 33 min
#143 - The Power of Naming Emotions with Doug Noll
Imagine walking into a tense meeting where emotions are running high and instead of trying to find the perfect words, you say just two simple ones that instantly shift the entire dynamic. It sounds almost too simple to work, but for Doug Noll, it's a proven method grounded in neuroscience and tested in some of the most extreme environments imaginable. After 22 years as a trial lawyer, Doug Noll walked away from the courtroom to become a peacemaker, taking his work into maximum-security prisons, where he trained individuals serving life sentences for murder to become mediators and peacekeepers. Today, he brings those same battle-tested skills into boardrooms and leadership teams, helping organizations navigate conflict, rebuild trust, and transform how people communicate at work. On this episode of The Workplace Communication Podcast, we're talking with Doug Noll, about the power of naming emotions and why most workplace communication advice misses the mark. Join us as we learn how to recognize what's really happening beneath the surface in high-stakes conversations, how to answer the brain's three subconscious questions, and how to shift from trying to control conversations to creating emotional safety that accelerates trust, collaboration, and results. Leadership tips you won't want to miss: 🎙️ Regulating your own nervous system before stepping into high-stakes conversations 🎙️ Assessing emotional cues in others instead of relying solely on their words 🎙️ Validating colleagues by naming their emotions to reduce defensiveness 🎙️ Practicing affect labeling in low-pressure situations to build confidence 🎙️ Cultivating psychological safety by consistently making others feel seen and heard Doug Noll is a lawyer-turned-peacemaker whose work has carried him from training murderers to become peacemakers in maximum security prisons to the US Congressional Budget Office. If you're looking to move beyond surface-level communication and lead with emotional awareness that transforms conflict into connection, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Doug Noll's contact information: Website LinkedIn YouTube Facebook Twitter Instagram Other: Substack De-Esalate Academy Lindsay's contact information: To book a discovery call E-mail Website LinkedIn Previous podcast episodes
#142
May 4 · 34 min
#142 - Emotional Empowerment: The Human Advantage in the Age of AI with Jamelle Lindo
You can have the strategy, the roadmap, and the results to prove it, and still feel completely disconnected from your own leadership. That's the quiet tension Jamelle Lindo has seen time and time again. After a decade in leadership roles, he realized something most organizations overlook: success isn't just built on intellect or execution - it's built on humanity. And when that piece is missing, even the highest performers can feel emotionally powerless. As the creator of the Emotional Empowerment Process™, Jamelle works with leaders to help them reconnect with themselves in a way that fuels resilience, strengthens relationships, and sustains performance, especially in a workplace that's evolving faster than ever with AI. Because in a world driven by data and automation, the real advantage isn't more logic - it's deeper emotional connection. On this episode of The Workplace Communication Podcast, we're talking with Jamelle Lindo, EQ Executive Coach and Founder of PARADIGM People Development, about leading with emotional empowerment in the age of AI. Join us as we explore how emotional avoidance quietly impacts decision-making, why high performers often tie their worth to achievement, and what it takes to stay grounded and human as the pace of change accelerates. Leadership tips you won't want to miss: 🎙️ Recognizing emotional avoidance patterns that quietly hold back your leadership 🎙️ Engaging with emotions as data instead of distractions in high-pressure moments 🎙️ Developing awareness of the thoughts and stories shaping your reactions 🎙️ Regulating your nervous system to lead with clarity during constant change 🎙️ Cultivating internal sources of confidence beyond external achievement Jamelle Lindo helps leaders become emotionally empowered to build resilient, human-centered teams that avoid burnout, drive sustainable growth, and adapt swiftly to change, through his proven Emotional Empowerment Process™. If you're looking to lead with more courage, clarity, and humanity in an AI-driven world, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Jamelle's contact information: Website LinkedIn YouTube Other: Vimeo Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
#141
February 16 · 45 min
#141 - The Human Cost of Change and How Leaders Can Do Better with Myriane Ouellette
Change at work is often treated like a checklist: new strategy, new structure, new expectations. But what rarely gets named is what people are actually losing along the way: certainty, identity, trust, and sometimes even a sense of belonging. When leaders move too fast and skip the human side of organizational change, the cost shows up quietly through employee burnout, disengagement, and resistance that feels hard to explain. That's where Myriane Ouellette comes in. As a leadership strategist at O Strategies, she helps leaders across sectors navigate complex change management while supporting their teams' well-being and resilience. Drawing from deeply personal experiences and years of supporting organizations through transformation, Myriane reminds us that change is never just technical - it's emotional, relational, and human-centered. On this episode of The Workplace Communication Podcast, we're talking with Myriane Ouellette, Owner and CEO at O Strategies, about why so many change initiatives fail when leaders ignore the human experience behind them. Join us as we learn how grief and loss show up at work, why "resistance" is often a signal rather than a problem, and how shifting from control to stewardship helps teams adapt more sustainably. Leadership tips you won't want to miss: 🎙️ Recognizing resistance as unacknowledged loss, not lack of commitment 🎙️ Slowing down to build real buy-in and capacity before pushing for results 🎙️ Shifting from command-and-control leadership to stewardship and care 🎙️ Creating space for honest dialogue instead of avoiding hard conversations 🎙️ Treating burnout as a system-level signal, not an individual failure Myriane Ouellette is a leadership strategist, speaker, and founder of O Strategies, specializing in strategic planning and organizational resilience. Her work helps teams rethink how they lead and navigate change with clarity, courage, and humanity. If you're looking to lead change in a way that protects both results and people, then this episode is for you. If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Guest's contact information: Website LinkedIn YouTube Facebook Instagram Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
#140
Dec 8, 2025 · 39 min
#140 - Practical Strategies for Navigating and Escaping a Toxic Boss with Dr Laura Hambley Lovett
Some bosses don't just manage - they control, manipulate, and undermine, leaving employees walking on eggshells every day. The stress, self-doubt, and exhaustion can build quietly, often making people question themselves more than the toxic dynamics around them. Dr. Laura Hambley Lovett has spent years helping people break free from these harmful work environments. Drawing on her research and experience, she explains how to spot toxic leadership patterns, understand the impact on your well-being, and take practical steps to protect yourself, set boundaries, and plan a way forward with confidence. On this episode of The Workplace Communication Podcast, we're talking with Dr Laura Hambley Lovett, Organizational Psychologist and Author of I Wish I'd Quit Sooner: Practical Strategies for Navigating and Escaping a Toxic Boss, about practical strategies for navigating and escaping a toxic boss. Dr. Lovett shares how to distinguish a truly toxic leader from a merely difficult one, maintain control over your work life, and create actionable steps for recovery or exit. Leadership tips you won't want to miss: 🎙️ Identifying toxic versus difficult boss behaviors quickly 🎙️ Setting firm boundaries while staying effective at work 🎙️ Planning a step-by-step exit strategy to regain control 🎙️ Seeking support through mentors, colleagues, or therapy Dr. Laura Hambley Lovett is an organizational psychologist and expert on workplace culture, career development, toxic leadership, and burnout. She is the author of several books, including I Wish I'd Quit Sooner: Practical Strategies for Navigating and Escaping a Toxic Boss (She Writes Press; January 13, 2026). If you're seeking clarity, confidence, and practical ways to escape a toxic boss, this episode is for you. If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Dr Laura's contact information: Website Book LinkedIn Facebook Twitter Instagram Other: Tiktok Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
#139
Nov 10, 2025 · 43 min
#139 - Unlocking Leadership Excellence through Psychological Safety with Kelly Meerbott
From coaching a four-star general to navigating a toxic corporate culture where retaliation, exclusion, and silencing were part of daily life, Kelly Meerbott has seen leadership at its most extreme. Just like most leaders and employees, she has experienced what it feels like when ideas are dismissed, confidence erodes, and fear quietly takes over the workplace. Kelly's journey shows how the absence of psychological safety can crush potential and morale, and how fostering it can transform teams, spark innovation, and bring out the very best in people. Her story proves that when leaders prioritize trust, empathy, and open communication, extraordinary results are possible. On this episode of The Workplace Communication Podcast, we're talking with Kelly Meerbott, Award-Winning Executive Coach and Founder at You - Loud & Clear, about unlocking leadership excellence through psychological safety. Kelly shares practical strategies for leaders to foster trust, empathy, and open communication, and explores the personal and organizational barriers that often prevent teams from thriving. Leadership tips you won't want to miss: 🎙️ Fostering team dialogue by asking what employees need to feel psychologically safe 🎙️ Creating shared agreements to hold your team accountable to safety standards 🎙️ Modeling self-awareness and personal healing to strengthen leadership presence 🎙️ Maintaining personal control in conflict with calm, deliberate communication 🎙️ Documenting interactions meticulously to navigate unsafe environments effectively Kelly Meerbott, PCC, CBTI, is an award-winning executive coach who helps high-level leaders harness emotional intelligence to unlock their fullest potential. Through transformational coaching, Kelly fosters psychological safety and empowers leaders to create inclusive, high-performing cultures. If you're looking to cultivate trust, resilience, and high-performing teams, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Kelly's contact information: Website Books LinkedIn Facebook X/Twitter Instagram Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
#138
Sep 29, 2025 · 37 min
138 - Powerful Policy Writing to Maximize Engagement with Lewis Eisen
In today's collaborative workplaces, outdated "command and control" policy language feels completely out of step. Instead of encouraging cooperation, it often creates resentment and disengagement. That's why Lewis Eisen, author of Rules: Powerful Policy Writing to Maximize Engagement, has been challenging the traditional way organizations write policies. Drawing on his background as a lawyer, IT professional, and senior government policy advisor, Lewis shows leaders how respectful, plain-language policies can inspire genuine cooperation, strengthen employee engagement, and reflect organizational values. On this episode of The Workplace Communication Podcast, we're talking with Lewis Eisen, author of Rules: Powerful Policy Writing to Maximize Engagement, about how to move away from rigid, adversarial wording and instead create policies that employees want to follow. You'll learn how language choices shape culture, how to separate policies from procedures, and why policies are a key part of your organization's brand. Leadership tips you won't want to miss: 🎙️ Recognizing how "command and control" language sends messages of distrust 🎙️ Shifting from "you must" to "we" language that fosters cooperation 🎙️ Defining policies as organizational boundaries instead of adversarial rules 🎙️ Treating policy writing as part of your brand and employee experience 🎙️ Identifying the most common word to eliminate for more engaging policies Lewis Eisen combines his experience practising law with 20 years in consulting and 17 in policy writing in the federal government. His Amazon international bestseller Rules: Powerful Policy Wording to Maximize Engagement. came out in 4th edition this spring and his approach to drafting policies using respectful language has been adopted at organizations around the world. If you're looking to create policies people actually want to follow, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Lewis Eisen's contact information: Website Book LinkedIn Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
#137
Sep 1, 2025 · 33 min
#137 - Inside-Out Leadership: Transforming How You Lead at Work and in Life with Monica Chang
The titles, promotions, and financial rewards keep stacking up, but then comes the quiet realization that the ladder you've been climbing has been leaning against the wrong wall. For many leaders, that truth shows up in the form of burnout, strained relationships, or a sense of emptiness that success alone can't fix. That's the turning point Monica Chang reached in her own journey. After years of living by cultural and societal expectations, she found herself exhausted and disconnected from what really mattered. Choosing a new path, she launched Start With Clarity Consulting to help leaders redefine success from the inside out. On this episode of The Workplace Communication Podcast, we're talking with Monica Chang, Founder of Start With Clarity Consulting, about leading with authenticity and balance in a world that often pushes us toward overachievement. Together, we explore the cost of chasing externally defined success, the power of reconnecting with your values, and practical ways to thrive without losing yourself. This episode will inspire you to lead with more clarity, courage, and humanity, both at work and in your life. Leadership tips you won't want to miss: 🎙️ Identifying when your ladder might be leaning against the wrong wall 🎙️ Cultivating resilience by separating self-worth from achievement 🎙️ Embracing the courage to pause, reflect, and redefine success 🎙️ Developing adaptability by becoming comfortable with uncertainty Monica believes great leadership is about who you are when the pressure's on. She helps leaders connect to their authentic selves and lead with clarity, building stronger teams and thriving both at work and in life. If you're looking to rediscover meaning and lead with authenticity without sacrificing your well-being, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Monica Chang's contact information: Website LinkedIn Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
#136
Aug 12, 2025 · 33 min
#136 - Instilling Confidence Through Sports With Amy Buchan Siegfried
Ever found yourself in the middle of a conversation about the Super Bowl and thought, "Wait… when is that again?" Or maybe you've smiled and nodded through an office chat about last night's game, silently wishing you had something, just anything, to contribute. It's a scene Amy Buchan Siegfried, Co-Founder and CEO of Last Night's Game, knows all too well. As a third-generation entrepreneur and self-proclaimed sports enthusiast, Amy spotted how knowing just a little about sports can open surprising doors in business, and how missing out on those conversations can mean missing opportunities. On this episode of The Workplace Communication Podcast, we're talking with Amy Buchan Siegfried, Co-Founder and CEO at Last Night's Game about how sports can be your secret weapon for building confidence and making genuine connections. From creating a platform that makes sports approachable to uncovering the "human interest" stories that connect us all, Amy shares how curiosity, vulnerability, and a little playfulness can help you join conversations you've been avoiding. Leadership tips you won't want to miss: 🎙️ Empowering yourself through sports adjacency to join and enrich conversations 🎙️ Developing confidence through vulnerability and admitting what you don't know 🎙️ Fostering belonging by finding common ground in everyday interactions 🎙️ Recognizing when to gracefully exit conversations that aren't serving you 🎙️ Cultivating genuine connections for long-term growth After seeing how the ability to talk sports gave her the upper hand as a woman in business, Amy, a third-generation entrepreneur, created Last Night's Game to give her friends the same advantage. Last Night's Game empowers its readers to join the sports conversation, even if they don't know the first thing about sports. If you're looking to boost your confidence, spark genuine connections, and turn small talk into big opportunities, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Amy Buchan Siegfried's contact information: Website LinkedIn YouTube Facebook Twitter Instagram Podcast Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
#135
Jul 14, 2025 · 44 min
#135 - Conquering Imposter Syndrome While Building Skills and Confidence with Sue Musson
Ever felt like you're the only one in the room who doesn't quite belong, even though you've earned your seat a hundred times over? As a young woman navigating leadership roles in male-dominated industries, on a whole new continent, no less, Sue Musson quickly realized that confidence doesn't always come easy, and it definitely isn't always welcomed. Now a sought-after leadership consultant, coach, and the bestselling author of Firecracker Leadership, Sue has spent decades helping others untangle the messy mix of self-doubt, ambition, and perception that so many leaders face. From appointing judges in the UK to mentoring senior professionals, she's seen just how common imposter syndrome really is, and why it's time we stop treating it like a personal flaw. On this episode of The Workplace Communication Podcast, we're diving into the complexities of imposter syndrome with Sue Musson. She challenges the narrative that confidence is arrogance and offers a refreshing, compassionate take on building real self-belief while still growing your skills. Join us as we reframe how we think about confidence, credibility, and what truly makes an effective leader. Leadership tips you won't want to miss: 🎙️ Unpacking how confidence in women gets misread and what that reveals about workplace culture 🎙️ Identifying the hidden forms of imposter syndrome even in seasoned professionals 🎙️ Fostering environments that normalize vulnerability and growth 🎙️ Empowering yourself to challenge negative self-talk If you're looking to build lasting confidence and lead with clarity, this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Sue Musson's contact information: Website Book LinkedIn Instagram Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
#134
Jun 9, 2025 · 37 min
#134 - The Art of Effective Communication and How To Overcome Communication Gaps with John Whitehead
No matter where you are in the world, communication is at the heart of everything - how we lead, how we connect, and how we get things done. Yet even with the best intentions, misunderstandings still happen. Whether it's a clash of communication styles, unspoken expectations, or deeply rooted behavioral habits, gaps can form in the most unexpected places which often leads to people talking at each other instead of with each other. John Whitehead, Executive/Leadership Coach at JKWhitehead & Associates, spent over a decade helping senior and emerging leaders navigate the human side of communication. John's work is deeply rooted in helping people untangle their thoughts, voice their ideas and discover powerful truths that drive personal and professional growth. On this episode of The Workplace Communication Podcast, we're talking with John Whitehead about how the gaps we experience between departments, cultures, personalities, or expectations, can quietly undermine leadership and collaboration, and how we can identify and overcome them. Leadership tips you won't want to miss: 🎙️ Exploring self-awareness as the first step to better communication 🎙️ Exploring how behavior and personality shape communication patterns 🎙️ Creating a psychologically safe space for open and honest dialogue 🎙️ Applying coaching and listening skills to promote inclusion and shared understanding John Whitehead has been coaching senior and emerging leaders for over 10 years. John creates a space that allows clients to explore what's going on in their heads, throwing ideas out into the open and together looking for those gems of truth. John's skillful questions, kindness and reflections have helped clients find paths through barriers in order to step closer to their goals. If you're looking to bridge communication gaps and strengthen your leadership presence, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. John Whitehead's contact information: Website Book LinkedIn YouTube Facebook Other Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
#133
May 12, 2025 · 38 min
#133 - Essential Communication Skills for Professionals in the Ever Evolving Healthcare Industry with Shweta Ramkumar
Whether it's a language barrier, a generational gap, cultural misunderstandings, or the invisible walls built by socioeconomic class, communication in today's world can be complex and challenging. More often than not, miscommunication isn't just about words; it's about tone, context power dynamics, and the silent biases we carry. In a setting with high-stakes such as healthcare, where an interaction could literally affect lives directly, bridging these gaps is very critical. Inspired by her mother - a dedicated doctor who served patients from all walks of life - Shweta Ramkumar learned that true connection in healthcare is more about meeting people where they are, listening deeply, and leading with compassion. On this episode of The Workplace Communication Podcast, we're talking with Shweta Ramkumar, a Communication Coach in the Healthcare Industry, about how meaningful communication is much more than just speaking the same language - it's about connection, empathy, and understanding people's lived experiences. Leadership tips you won't want to miss: 🎙️ Recognizing and navigating cultural nuances in patient care 🎙️ Building trust across class and language divides 🎙️ Adapting communication styles to serve both team dynamics and individual needs 🎙️ Cultivating empathy as a strategic leadership skill Shweta Ramkumar helps healthcare professionals from English as a Second Language backgrounds to become more collaborative, influential and empathetic communicators. This will result in them building better relationships with patients & colleagues in addition to achieving workplace excellence and success. If you're looking to communicate more effectively and build bridges in a diverse healthcare environment, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Shweta Ramkumar's contact information: LinkedIn YouTube Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
#132
Apr 21, 2025 · 53 min
#132 - What Does It Take To Build a Good Business with Anant Nyshadham
For years, many companies have viewed worker wellbeing as an expense, but what if this mindset is holding them back from true success? According to Anant Nyshadham, Co-Founder and Chief Strategy Officer at Good Business Lab (GBL) and Associate Professor at the University of Michigan, building a good business is more than just the profits - it's about creating meaningful change for both workers and companies. Anant Nyshadham has spent his career proving that this vision isn't just possible, but crucial. His groundbreaking research is challenging long-held beliefs that worker well-being is merely a cost, and instead, he's demonstrating how it's a key driver of business success. On this episode of The Workplace Communication Podcast, we're talking with Anant about how businesses can go beyond profits and actively invest in the wellbeing of their workers. Drawing from his extensive research, Anant delves into projects like soft skills training, worker voice technologies, and organizational policies that have driven better productivity and workplace dynamics. Join us as we learn how small changes in workplace practices can lead to big returns for both workers and businesses. Leadership tips you won't want to miss: 🎙️ Reframing worker well-being as an investment rather than a cost 🎙️ Implementing soft skills training to enhance worker engagement 🎙️ Promoting organizational policies and structures that foster equity and opportunity for frontline workers 🎙️ Encouraging cross-sector collaboration to boost business productivity and workers' lives 🎙 Addressing cultural, gender, and hierarchical barriers to foster better communication and collaboration Anant Nyshadham is the Co-Founder and Chief Strategy Officer at Good Business Lab (GBL), a nonprofit labor innovation lab that focuses on improving the lives of low-income workers, by using rigorous research to help businesses align their interests with workers' wellbeing. Anant is also an Associate Professor (with tenure) in the Business Economics and Public Policy Area of the Ross School of Business at the University of Michigan. If you're looking to build a business that's not just good but also transformative, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Anant Nyshadham's contact information: Website LinkedIn YouTube Twitter/X Instagram Other Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
#131
Mar 31, 2025 · 53 min
#131 - Unleashing Your Authentic Leadership: Breaking Free From Societal Expectations with Sarah Schneider
Imagine navigating the world of leadership while juggling the weight of societal expectations, constantly being the reliable go-to person, yet feeling a disconnect between how confident you appear on the outside and how unsure you feel on the inside. For Sarah Schneider, this wasn't just an occasional challenge - it was a recurring theme that inspired her to break free and redefine what it means to lead authentically. Sarah Schneider, a Professionally Certified Executive Coach and Leadership Strategist, believes in helping leaders use their unique gifts to design their most compelling version of leadership. Her work empowers individuals to shed the masks shaped by societal norms, creating space for authenticity, curiosity, and a deeper connection between their inner and outer selves. On this episode of The Workplace Communication Podcast, we're talking with Sarah Schneider, Executive Coach and Leadership Strategist at Sarah Schneider & Co., about unleashing your authentic leadership and breaking free from societal expectations. Leadership tips you won't want to miss: 🎙️ Recognizing the disconnect between inner and outer confidence, and learning how to align them effectively 🎙️ Creating space for authenticity in high-pressure environments 🎙️ Peeling away societal expectations to uncover your authentic leadership identity 🎙️ Understanding the power of curiosity over the need to "know it all" 🎙️ Asking who you are shape-shifting for and why, to reclaim your true leadership style Sarah Schneider (she/her) is a Professionally Certified Executive Coach & Leadership Strategist that works with leaders that are using their gifts for good, crafting their most compelling and rewarding version of leadership (& life). Because when you get to be the designer of your own leadership, you can reduce the toll leadership takes on you personally, amplify the impact you want to have (while rocking what makes you uniquely qualified for it), and … get back to enjoying yourself. If you're looking to break free from societal norms and lead with authenticity, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Sarah Schneider's contact information: Website LinkedIn Instagram Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
#130
Mar 11, 2025 · 53 min
#130 - Fostering Wellness Through Career Change with Layne "The Auctionista"
Making a career change is no easy feat. But for Layne "The Auctionista," it's been nothing short of transformative. From a financial advisor to redefining the role of the charity auctioneer, Layne has built an incredible path that challenges industry norms and pushes boundaries. Their story is a testament to the power of following your passion, embracing change, and creating your own path, even in the face of adversity. As a non-binary entrepreneur who's raised over $45 million for charities across North America, Layne's story is a powerful reminder of how career evolution can foster both personal and professional wellness. On this episode of The Workplace Communication Podcast, we're talking with Layne, CEO of The Auctionista and Creator of The IMPACT Workshop, about fostering wellness through career change. Layne's career has been a journey of reinvention, from financial advisor to auctioneer, defying industry norms and redefining what it means to build a meaningful, impactful career. They're sharing how embracing change, even in the most uncertain times, can lead to unparalleled wellness and success. Leadership tips you won't want to miss: 🎙️ Embracing change in your career as an opportunity and not a setback 🎙️ Prioritizing wellness by aligning your career with your values and personal sense of well-being 🎙️ Setting boundaries to enhance personal and professional wellness 🎙️ Building resilience by adapting to challenges and learning from them Layne is a barrier-crushing, non-binary entrepreneur who blazed a trail in a male-dominated industry, Layne has redefined the role of the charity auctioneer. They are a thought-leader who continues to push the boundaries of what's possible, through their witty, emotionally-charged storytelling that powers kindness, authenticity, empathy and inclusion. An advocate for social impact, Layne's work as The Auctionista has raised over $45 million for charity across North America and they have taken the stage over 1,500 times in just over a decade. In 2024, Layne launched The IMPACT Workshop; a learning series targeted to organizations which is focused on helping participants understand the concepts of gender identity through DEIB training. If you're looking to explore how career shifts can fuel both personal wellness and professional success, this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Layne's contact information: Website https://canadianbusiness.com/ideas/dei-belonging/ https://open.spotify.com/playlist/2MiOe40gRXxKuTp6EgqRdu?si=88dfc4911aa44f7f Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes #PersonalWellness #CareerReinvention #BecomeTheLeader #Podcast ,Personalwellness ,CareerReinvention ,Becometheleader ,Podcast
#129
Feb 10, 2025 · 52 min
#129 - Finding Strength While Navigating Life and Business After Loss with Lindsay Lapaquette
2024 was a year that forced me to re-evaluate everything –personally and professionally. Last year wasn't just about running a business; it was about navigating grief, rebuilding purpose, and finding strength in moments when it felt impossible to move forward. On this episode of The Workplace Communication Podcast, Lindsay shares a personal reflection on the challenges of navigating big life transitions, the connection between personal and business growth, and why slowing down doesn't mean falling behind. We'll dive into how the transformative journey of the last year reshaped Lindsay's perspective on both business and life, and how the lessons learned have guided her into a more intentional, focused 2025. This episode wasn't an easy one to record, but it was necessary. Listen in to learn more about how the past year has been filled with profound lessons, resilience, and reimaging what's truly possible. Leadership tips you won't want to miss: 🎙️ Embracing capacity over hustle for sustainable progress 🎙️ Recognizing the importance of aligning with the right clients 🎙️ Building systems that reduce overwhelm and create focus 🎙️ Learning how personal growth drives business success If you're looking to move forward with renewed purpose and take meaningful steps toward your goals, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous related episodes: #118 - Getting Real 2023: A Sneak Peek Behind the Scenes #123 – Life, Resilience, & Doing the Hard Things with Ashley Farrar
#128
Aug 26, 2024 · 39 min
#128 - Are You "One of the Guys"? with Emily Nichols
Being "one of the guys" has always been seen as an achievement. A recognition of having made it. Oftentimes, 'guy' related phrases are thrown around, with the assumption that the noun covers the entire gender spectrum, just like most dictionaries define it. But just who are the guys? And why are we all forced to fit in as "one of the guys"? Emily Nichols, Chief Connection Officer at Connect Better Inc., is on a mission to challenge the status quo by educating us on the importance of using inclusive language in the workplace. Through her experiences in never being able to meet the "guy" criteria in male-dominated fields, Emily offers valuable insights into how our language and physical work environments can perpetuate gender inequities. On this episode of The Workplace Communication Podcast, Emily shares her experiences and expertise on the changes we can all make in our use of language to foster a more equitable and supportive work environment. Leadership tips you won't want to miss: 🎙️ Embracing inclusive language to create a supportive work culture 🎙️ Recognizing and addressing microaggressions in everyday interactions 🎙️ Advocating for gender-neutral job company policies 🎙️ Fostering open dialogue about inclusion and diversity within your team Speaking from the stage or the factory floor, Emily Nichols nudges technical people to embrace their human skills, so they can become better problem solvers, team players, and leaders. If you're looking to foster a more inclusive team while questioning the status quo, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/emily-nichols/ For a full written transcript of the episode, please see the show notes at the link above. Emily Nichols's contact information: Website LinkedIn YouTube Facebook Twitter/X Instagram My TEDx talk Recommended book Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
#127
Jul 29, 2024 · 46 min
#127 - Unlocking the Power of Irrelevant Leadership: A New Approach to Leading with Phil Jewell
From navigating a farm restaurant job as a teenager to leading soldiers in combat during his mid-20s with the British and Canadian armies, and eventually diving into the public service and corporate world, Phil Jewell has explored a multitude of leadership styles. Each chapter of his career has taught him something unique, forming the foundation of his belief in becoming an irrelevant leader. After the pandemic, Phil took a step back to reassess his life's purpose, combining insights from his diverse experiences as a soldier, restaurant worker, spouse, and father. This introspection led him to challenge conventional beliefs, as he discovered that true leadership is more focused on empowering others to make decisions and thrive independently. On this episode of The Workplace Communication Podcast, we're talking with Phil Jewell, Founder, Impact Leadership Development and Coaching at Impact Leadership about the concept of becoming an irrelevant leader. Phil explains how leaders can foster trust, delegation, and empowerment within their teams, ensuring that the team can thrive even in their absence. Leadership tips you won't want to miss: 🎙️ Embracing servant leadership by prioritizing the growth of your team 🎙️ Building trust and psychological safety to foster team autonomy 🎙️ Letting go of your ego to create space for your team to thrive 🎙️ Encouraging team accountability by supporting and trusting their decisions Passionate lifelong learner with a focus on leadership. Drawing from diverse experiences including military leadership roles, academic instruction, and public service executive positions. Led soldiers in combat in my mid-twenties and served in leadership capacities in both the British and Canadian armies, engaging with various cultures worldwide. Acknowledging flaws, daily mistakes, and past failures, I am committed to giving back and sharing insights to help others learn from my experiences. If you're looking to explore the concept of irrelevance in leadership, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Phil Jewell's contact information: Website LinkedIn YouTube Instagram Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

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