Ghost Brokers, Scamming Homeowners, and the High Cost of Insurance Fraud
When we think of crime, we often picture broken windows or stolen property. But in Utah, some of the most devastating theft happens behind a desk, hidden in forged documents, fake policies, and AI voice scams. In this episode, the Utah Fraudcast sits down with Armand Glick, Fraud Division Director for the Utah Insurance Department, to unpack how modern fraudsters target vulnerable and financially stressed communities. From the high-profile prosecution of "ghost broker" Carlos Garcia to door-to-door roofing scams and illegal kickback schemes that inflate everyone's premiums, we reveal the major red flags of insurance fraud and provide actionable advice on how Utahns can protect themselves. Please note that the Department of Commerce, along with its divisions and offices, refrains from commenting on ongoing and current investigations. Statements are issued only after action is taken against a business or individual. This podcast is hosted by Will McFarland and produced by Katie Scheuch. Links mentioned in the episode: Utah Department of Commerce: www.commerce.utah.gov. Utah Insurance Department Fraud Division: https://insurance.utah.gov/fraud/ Utah Division of Professional Licensing: https://commerce.utah.gov/dopl/ Information on the Carlos Garcia Case: https://insurance.utah.gov/insurance-fraud-division-stops-ghost-broker/