
232: The Frog, the Fraud, and the Faulty Odometer
Artificial intelligence is supposed to make life easier. Nobody mentioned turning police officers into frogs. In Heber City, Utah, a police department's new AI report-writing software accidentally incorporated dialogue from Disney's The Princess and the Frog, producing an official account in which an officer underwent a rather unexpected amphibious transformation. The technology worked beautifully. Reality was another matter. Meanwhile, a Canadian man returned his Avis rental car after a perfectly ordinary family vacation, only to receive a nearly $5,000 charge for allegedly driving 18,000 miles in one week. That's an average of 107 miles per hour, nonstop, for seven days. Apparently, Avis had invented a vehicle capable of bending the laws of physics. Customer service was somewhat less impressive. This week on The Shallow End, Jethro and Lindsay explore two spectacular examples of technology getting things confidently, expensively wrong. Because sometimes the most dangerous thing in the room is a computer that's absolutely certain it's right. Learn more about your ad choices. Visit megaphone.fm/adchoices