
Your Team Might Sabotage Your AI Rollout | Sean Adams, TruBridge
Train crews were so sure a new system was coming for their jobs that the screen on board kept getting smashed. Sean Adams was the one who had to step onto the train and teach them to use it. Today he's Head of Innovation at TruBridge, a health tech company, and he sees the same fear arriving with AI. Only bigger. On The AI Floor, Shamil Malachiyev sits down with Sean, whose team covers what he calls the three A's: AI, automation and analytics. A self-described recovering product owner, he's blunt about what the current rush gets wrong: companies doing AI for the press release instead of starting with the problem, bolting on chatbots to check a box, and skipping the unglamorous data work that decides whether any of it pays off. Expect to learn: - Why disengagement, and sometimes sabotage, is a real response to AI rollouts - Why, in his view, AI sits around the 75th percentile, and your best people still beat it - Why the market punishes companies that don't shout about AI - Why AI is still in its "digital fish" phase, like the iPhone's first year - The three questions to answer before you start any AI project - How a product person who can't write code built a web app in two days - Why his end goal as head of innovation is to work himself out of a job If you're the one being asked to "do AI" this quarter, or the one being asked to adopt it, this conversation is for you. CHAPTERS 0:00 Highlights 1:55 Intro 2:53 The three A's: AI, automation and analytics 4:26 AI for the press release, or for the problem? 6:16 The iPhone's digital-fish phase, and where AI is now 7:23 Hype vs. what the financials actually show 8:27 Will software become just a prompt? Bubbles and checkbox chatbots 10:04 Can we, or should we? Is anyone even using it? 12:04 Data quality: the first hurdle 13:06 The unsexy fix: legacy systems and the data layer 16:38 Tools for getting decades of data in order 21:20 Internal vs external innovation, and three questions to ask first 24:10 Augment or replace? The biggest misconceptions about AI 28:19 How AI labs are hurting their own adoption 29:03 Freight trains, fear, and the 75th percentile 34:22 Who resists change, and why 36:17 When resistance turns into sabotage 41:47 Where to start if you feel you've missed it 47:07 Everyone thinks they don't need the rest of the team 50:04 Managing context without overloading the model 55:13 Getting innovation past compliance and procurement 1:03:11 What he's most excited about, and what still worries him 👇 CONNECT WITH SEAN ADAMS Sean Adams ► https://www.linkedin.com/in/sean-adams-ee/ TruBridge ► https://trubridge.com/ 👇 CONNECT WITH SHAMIL Shamil Malachiyev ► https://www.linkedin.com/in/shamilmalachiyev/ FluidLabs ► https://fluidlabs.com/ 🎙 LISTEN to The AI Floor (The Founder's Code, Season 2) Spotify ► https://open.spotify.com/show/7v6YOQ77R1xzbOiiHsDawd Apple ► https://podcasts.apple.com/sa/podcast/the-founder-s-code/id1797768317 🔔 SUBSCRIBE for more unfiltered, ground-level conversations with the people actually building AI inside real companies. ABOUT THIS CHANNEL The AI Floor - honest, ground-level conversations that cut through the AI hype and count what's really happening with automation and AI agents across the industry. No shiny LinkedIn posts, just AI reality from the people doing the work. #AI #HealthTech #AIAdoption #ChangeManagement #Innovation #DataStrategy #SeanAdams #TruBridge #TheAIFloor #Podcast


















