
Episode 62 - Location, Execution, Capital: What Makes a CPO Profitable, with Chargalytics
Summary Europe’s public charging market is growing up. After more than a decade of building networks on grants, optimism and guesswork, charge point operators (CPOs) now face investors who expect returns, prime locations that are filling up fast, and a market heading for consolidation. The question every CPO board is asking is simple: what actually makes a charging network profitable? Ole Henrik Hannisdahl has seen that question from every angle. He joined Norway’s EV programme in 2009, took over as CEO of Grønn Kontakt (later Mer Norway) in 2014, and grew it from three employees and a customer list in Excel to around 300,000 customers and a solidly positive EBITDA. Today, he is the founder of Chargalytics, a market intelligence platform that models charging demand, location quality and CPO performance from millions of real charging sessions. He also advises companies across the EV charging industry. In this conversation with host Christophe Lephilibert, Ole Henrik breaks CPO profitability down into three factors: location, execution and capital. He explains why EBITDA can mislead investors in an asset-heavy business, why the operator behind a site matters as much as the site itself, and why property owners are set to win as Europe’s CPO market consolidates. Along the way, he shares what Norway can still teach the rest of Europe, the lessons the industry learned the hard way on roaming, and the two decisions he would take on day one as CEO of a large European CPO. What you’ll learn Why EBITDA is a misleading measure of CPO profitability, and why EBIT and disciplined capital deployment decide whether a charging network creates value. How the Erlang C queuing model explains why charging networks deliver less queuing and higher utilisation as EV density and hub size grow. What the Chargalytics CPO execution score reveals: fuel retailers and Tesla earn about twice as much from the same location as asset-focused operators. Why a stronger retail strategy, including treating marketing as an investment, is the fastest way to lift returns on a network that is already built. How a four-box model of CPO archetypes (property owners versus tenants, charging for profit versus charging for synergies) predicts who wins as the market consolidates. Why fast charging is priced as a convenience product, and why drivers kept topping up at shopping centres near home even as battery sizes grew. What Norway, with BEVs at around 95 percent of new car sales, shows about scaling, grid capacity and user expectations. Why public money should mostly stay out of compliance networks, and why many early coverage sites are now being abandoned at reinvestment time. Notable quotes “If you’re a reasonably decent operator, you should be able to get an EBITDA of 60 to even close to 70%. But EBIT is where the game is, because you are doing something very asset heavy, something very capital intensive.” - Ole Henrik Hannisdahl “Every CPO that doesn’t operate on their own property will have to renegotiate essentially their entire network at some point. And every time you renegotiate your network, you’re in slightly worse position, I think, than last time.” - Ole Henrik Hannisdahl “I fully expect to see a McDonald’s charging arm at some point over the next 10 years.” - Ole Henrik Hannisdahl About the guest Ole Henrik Hannisdahl is the founder of Chargalytics and one of the most experienced voices in European EV charging. He started in e-mobility in 2009 as project lead for Grønn Bil, Norway’s programme to put 200,000 EVs on the road. He then led Grønn Kontakt and Mer Norway as CEO from 2014 to 2021, expanding the business into Sweden, Germany and the UK. Through Chargalytics, he now provides market intelligence, CPO benchmarking and location analytics to charge point operators, investors and other industry players, alongside advisory work for companies in and beyond EV charging. Links Ole Henrik Hannisdahl on LinkedIn: https://www.linkedin.com/in/hannisdahl/ Chargalytics: https://www.chargalytics.com What does it take for a CPO to be profitable? (2023) https://www.chargalytics.com/deep-dives/what-does-it-take-for-a-cpo-to-be-profitable The Consolidation Game: What Do Future CPOs Look Like? https://www.chargalytics.com/deep-dives/the-consolidation-game-what-do-future-cpos-look-like The third plug is worth more than the twelfth (Erlang C and site utilisation): https://www.chargalytics.com/deep-dives/plugs-versus-power-erlang-2026 Related listening Episode 18 with Osprey Charging and Powerdot on CPO branding and marketing, and Episode 55 with ORLEN on how a fuel retailer scales its charging network. Got some feedback or questions? Text us! You can get more information on our website. Give us some stars please 🌟 If you enjoyed the episode, please give it a 5-stars note and leave us a review. Get in Touch: Do you have suggestions for future guests or topics? Reach out to us at hello@flexecharge.com. Subscribe & Stay Updated: 🔔 Make sure to subscribe to the Charge Point Podcast to stay updated on the latest trends and developments in the world of EV charging and energy. 📩 You can subscribe to our Newsletter, The Charge Point Journal, by clicking here. 🫱🏻🫲🏼 And you can follow us on Linkedin by clicking here and connect with Christophe here. ⚡ Let’s keep the conversation—and the electrons—flowing.


















