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The Business Of

AGSM | UNSW Business School

Ever wondered what separates good businesses from great ones?

The Business Of, from UNSW Business School, goes behind the headlines to explore the global forces, industry shifts and leadership challenges shaping business today.

Host Dr Juliet Bourke speaks with leaders about technology, finance, marketing, consumer loyalty, AI and productivity, unpacking what truly drives successful businesses. Then Professor Barney Tan, Senior Deputy Dean at UNSW, breaks down the latest trends and ground-breaking research into strategies you can actually implement.

Smart conversations. Fresh insights from leaders who've been there.

This is The Business Of.

Find out more -

https://www.unsw.edu.au/business/our-schools/agsm/about-us/the-business-of-podcast

https://www.businessthink.unsw.edu.au/

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#80
August 17 · 32 min
Closing the generational wealth gap in a changing economy
For generations, the roadmap to the “Australian Dream” was linear: get an education, work hard, buy a house, and set yourself up for life. But today, even high earners find themselves at the mercy of a skyrocketing property market. If you’re finding it harder to buy assets, spend, and invest, plus wealth is tied up in older generations, what does that mean for the future of our economy? UNSW Vice Chancellor’s Professor Richard Holden warns that when the dream of homeownership feels out of reach, it could trigger a bigger psychological shift. "If people think that they're never going to own a home, never going to be able to build wealth, and don’t have a stake in their future, then that's a very damaging thing." If you can't rely on bricks and mortar to build wealth, how do you get ahead? +++ Interested in hearing about how businesses are reacting to the housing shortage? Listen to our episode with UNSW Professor Philip Oldfield. The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. It’s hosted by Dr Juliet Bourke, and the transcript can be found on our website. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. Or listen to more episodes of The Business Of and subscribe to our UNSW Business School and AGSM channels on YouTube. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#79
August 3 · 27 min
Financial literacy - Building the confidence to make better financial decisions
When did you last give your finances a proper health check? If the answer is “I’m not sure”, you’re not alone. A staggering 45% of Australian adults lack the basic financial literacy needed to navigate today’s economic and financial world. Millions of Australians aren’t confidently able to manage savings, tackle debt, or grasp how shifting interest rates impact them. Gaining a clear picture of the economy is essential for you to make the best possible choices with your own money. We’ve entered an era of "frictionless" spending, where digital taps and "buy now, pay later" tools make money feel invisible. UNSW Economics Professor Isabella Dobrescu breaks down why this convenience could be working against you, and how you can get a handle on your finances. +++ Need to sharpen your financial literacy? Access evidence-based learning through RBA Education Resources or visit Moneysmart, a free, independent site managed by ASIC to help you make informed financial decisions. Want to hear more about the future of money? Listen to our episode with UNSW Scientia Professor, Richard Holden. The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. It’s hosted by Dr Juliet Bourke, and the transcript can be found on our website. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. Or listen to more episodes of The Business Of and subscribe to our UNSW Business School and AGSM channels on YouTube. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#78
July 20 · 24 min
Financial abuse - The 5 red flags hiding in plain sight
"Even something as innocent as joint finances, joint bank accounts can so easily be flipped and weaponised.” A joint bank account. A new company registration. Signing on the dotted line for a family trust. When you build a life or a business with a partner, combining your money feels like the ultimate team move. But what happens if things take a wrong turn? In Australia, 16% of women and 8% of men experience intimate partner financial abuse. UNSW Professor Ann Kayis-Kumar explains how easily standard financial structures can be manipulated for financial abuse. Founding Director of the UNSW Tax and Business Advisory Clinic, Professor Kayis-Kumar, shares the simple steps you could take to check your financial safety. And for professional advisors, hear the crucial workplace practices you can put in place to ensure you aren’t facilitating the abuse. +++ Need help? You can reach out to 1800 Respect (1800 737 732), a 24/7 free, national domestic violence hotline. For help navigating financial safety, contact Financial Abuse Service NSW at Redfern Legal Centre. Want to ensure your customer data is actually safe? Listen to our episode with Laura Newton, Regulatory Lawyer and Cyber Incident Response Lead at Herbert Smith Freehills. The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. It’s hosted by Dr Juliet Bourke, and the transcript can be found on our website. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. Or listen to more episodes of The Business Of and subscribe to our UNSW Business School and AGSM channels on YouTube. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#77
July 7 · 20 min
Generation unplugged – Will Australia's social media ban backfire on brands?
Have you noticed White Fox Boutique billboards and bus wraps popping up everywhere lately? The teen fashion favourite is making a very calculated move, and the new social media ban has everything to do with it. With Australia’s new under-16 social media ban, millions of young teens are locked out of their favourite platforms. Savvy brands are pivoting fast, turning from algorithms to real-world engagement. UNSW Business School’s Associate Professor Carmen Leong says, this ban is forcing a total reset of the marketing ecosystem. The race is officially on to find entirely new ways to meet the next generation where they are. Find out what the ban means for the future of the creator economy, and what your business can do to stay ahead. +++ Interested in brand disruption? Listen to our episode with James Cridland, editor of PodNews. He explains why podcasting was the ultimate disruptor in the marketing world. The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. It’s hosted by Dr Juliet Bourke, and the transcript can be found on our website. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. Or listen to more episodes of The Business Of and subscribe to our UNSW Business School and AGSM channels on YouTube. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#76
June 24 · 28 min
Is it green or greenwashed? Know before you buy
A green tag. A leafy logo. A tagline promising "eco-friendly," "recycled," or "low-impact." If you’re a conscious consumer, you’re adding that to your cart because you want to make better choices for the planet. But what if the product inside doesn't match the promise on the packaging? From fashion houses to investment funds, everyone is racing to go green. But when are these environmental buzzwords accurate? UNSW Law and Justice academic Dr Riona Moodley says consumer watchdogs are cracking down on greenwashing. And some of Australia’s biggest brands are being caught out. So, what do brands need to know to be truly sustainable? And as a consumer, how do you spot the marketing spin? +++ Interested in hearing about how one entrepreneur turned her frustration with greenwashing into a movement for change? Listen to our episode with Lottie Dalziel, founder of Banish. The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. It’s hosted by Dr Juliet Bourke, and the transcript can be found on our website. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. Or listen to more episodes of The Business Of and subscribe to our UNSW Business School and AGSM channels on YouTube. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#75
June 10 · 19 min
AI deepfakes – Could your reputation survive one?
It looks like your CEO. It sounds like your CEO. It isn't your CEO. And millions of people just watched it. "You can easily just pay a subscription of $20 and create a fake of a brand," says UNSW Business School’s Associate Professor Eric Lim. That's the reality of a deepfake threat, and it’s already happening – from cloned voices to viral fake news reports. A business can spend decades building its reputation, only for an AI clone to hijack it in seconds. Deepfakes are now so ingrained in our online world that it's hard to tell what's real, and what's a convincing scam. You can't stop AI fakes from being made, and A/Prof. Lim says detection tools will always be one step behind. He says the strongest defence has nothing to do with technology, "you start with the individual, because that's the only defence that you can control." +++ Want to hear more about how AI decides what you pay? Listen to our episode with Associate Professor Sam Kirshner. The Business Of podcast is brought to you by UNSW Business School, produced with Deadset Studios. It’s hosted by Dr Juliet Bourke, and the transcript can be found on our website. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. Or listen to more episodes of The Business Of and subscribe to our UNSW Business School and AGSM channels on YouTube. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#74
May 27 · 25 min
AI at work – Toby Walsh on the skills AI won’t replace
“The real threat isn’t a machine replacing you...it’s a competitor using AI to outpace you.” If you’ve been weighing up how to bring AI into your workplace but are hesitant on how to do it, you aren’t alone. Australia’s leading AI scientist, Scientia Professor Toby Walsh, Chief Scientist at the UNSW AI Institute says that, by handing AI your dull, repetitive tasks, you can focus on high-level decisions that actually drive growth. Learn how to invest in an AI-literate workforce and why your human skills are about to become your most valuable asset. +++ Interested in how AI is disrupting other industries? Listen to our episode with UNSW alum Jackie Rabec, co-creator of ThinkMD ai, an app revolutionising healthcare. The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. It’s hosted by Dr Juliet Bourke, and the transcript can be found on our website. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. Or listen to more episodes of The Business Of and subscribe to our UNSW Business School and AGSM channels on YouTube. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#73
May 13 · 23 min
Work, interrupted – You're flexible. But are you focused?
Where do you typically log on for work? For many people, it’s no longer a simple answer. A few days at home. A few in the office. A routine that shifts depending on the week, the workload, and when your dishwasher repair person is arriving. Hybrid work promises more balance. But it also brought a new set of problems. How do you stay focused when you are always contactable? How do you switch off when work is always within reach? And for leaders, how do you build a cohesive team, when your people are scattered? UNSW Scientia Professor Manju Ahuja has spent years researching how flexible work is shaping decision-making and relationships, and how to reclaim the flexibility that was supposed to make work better. +++ Interested in how to create better, healthier workplaces? Listen to our episode with UNSW Associate Professor Carlo Caponecchia on psychosocial safety at work. The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. It’s hosted by Dr Juliet Bourke, and the transcript can be found on our website. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. Or listen to more episodes of The Business Of and subscribe to our UNSW Business School and AGSM channels on YouTube. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#72
April 29 · 24 min
AFL coaching legend John Longmire on why motivation breaks down and how to fix it
At the start of the 2017 AFL season, the Swans were in serious trouble. After reaching the Grand Final the year before, expectations were sky‑high. Then came six straight losses. Confidence fell, pressure mounted, and nothing seemed to work. So where do you begin as a leader when everything is going wrong? Former @sydneyswans head coach John Longmire says a series of critical decisions helped turn the season around. He shares the non‑negotiables he relies on to motivate teams, rebuild belief, and create cultures that perform under pressure. Now working with the Sydney Swans Institute, John partners with leaders across sport and business to lift performance and sustain it. If you’re leading a team through uncertainty, or looking to raise your own performance, this episode offers a practical and proven leadership playbook. +++ John Longmire is facilitating a special short course on leadership with AGSM at UNSW Business School on 12 May, 2026 – register here. Interested in the business of sport? Listen to our episode with Drew Arthurson, Chief Operating Officer at Sydney Swans. The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. It’s hosted by Dr Juliet Bourke, and the transcript can be found on our website. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. Or listen to more episodes of The Business Of and subscribe to our UNSW Business School and AGSM channels on YouTube. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#71
Dec 3, 2025 · 23 min
Smarter ageing – How living longer is reshaping how we live and work
We’re living longer, but not all those years are healthy ones. In Australia, there’s now roughly a 12-year gap between how long we live and how long we live in good health – meaning many of us can expect a decade or more of life with health problems. So, how can we shrink that gap? UNSW Scientia Professor Kaarin Anstey is one of the world’s leading experts on cognitive ageing and dementia prevention. She explains why brain health is key to ageing well, and how demographic shifts are transforming workplaces and opening new markets in the ‘brain economy’. +++ The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan. The transcript and show notes can be found on our website here. Listen to our episode with Aware Super’s Katrina McPhee here. Want to follow the latest research and news from UNSW Business School and AGSM @UNSW Business School and subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. Or listen to new episodes of The Business Of and subscribe to our UNSW Business School and AGSM channels on YouTube. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#70
Nov 19, 2025 · 27 min
Pampering our pets – Inside one of Australia's fastest-growing industries
Pet ownership is booming – and so is the business behind it. From birthday parties for pets to organic food and premium grooming, consumers are spending big to keep their animals healthy and happy. So why are people so invested in their pets? AGSM @ UNSW Business School MBA alumna Anneke van den Broek is the CEO and founder of premium pet-care brand Rufus & Coco. She explains our changing relationship with our pets and how it’s reshaping the multi-billion-dollar industry. +++ The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan. The transcript and show notes can be found on our website here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. Or listen to more episodes of The Business Of and subscribe to our UNSW Business School and AGSM channels on YouTube. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#69
Nov 5, 2025 · 24 min
Same product, different price – When AI decides how much you pay
What if you paid a different price for the same product – not because of demand, but because of your data. Prices change, whether it’s annual sales or seasonal variability. But what happens when AI sets the price – not just for the market, but for you? “The scope and the scale and the pervasiveness down to the individual with personalised pricing is pretty unprecedented.” UNSW Associate Professor Sam Kirshner explores the trade-off between personalisation and privacy, and the importance of responsible AI use as companies employ new personalised pricing models. +++ The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan. The transcript and show notes can be found on our website here. Listen to our episode on how AI is reshaping the way we work with Professor Frederik Anseel here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. Or listen to new episodes of The Business Of and subscribe to our UNSW Business School and AGSM channels on YouTube. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#68
Oct 22, 2025 · 27 min
Pocket Doctor – How the MedTech app is reshaping healthcare access
Millions of people lack access to reliable healthcare. Can technology help bridge global healthcare gaps? Dr Jackie Rabec (AGSM MBA 2020) is co-founder of MedTech company ThinkMD.ai, which builds tools that put a doctor’s expertise into the hands of frontline healthcare workers. She explains how the company is bridging health divides in low-income countries where doctors are scarce, and what technology could mean for healthcare all around the world. +++ The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan. The transcript and show notes can be found on our website here. Listen to our episode with Australian med tech entrepreneur Hayley Saddington here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. Or listen to new episodes of The Business Of and subscribe to our UNSW Business School and AGSM channels on YouTube. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#67
Oct 8, 2025 · 23 min
Burnout is holding us back – Here’s how to beat it
Burnout has gone from a buzzword to a business risk. According to the latest Women’s Agenda Ambitions Report, 72% of women say they’ve experienced burnout in the past year. It’s no longer just a personal struggle—it’s a workplace crisis. So what’s driving this rising tide of exhaustion? Angela Priestley, co-founder of independent news platform Women’s Agenda, shares the findings of their 2025 report, exposing the pressures pushing employees to breaking point and what leaders can do to stop it. +++ The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan. The transcript and show notes can be found on our website here. You can read the full 2025 Women’s Ambition Report here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#66
Sep 24, 2025 · 23 min
Reaping the rewards – The promises and pitfalls of loyalty programs
That satisfying ding when you scan your rewards card. The little thrill of watching points accumulate. The smug satisfaction of using miles for a "free" flight. Sound familiar? We're all players in the massive loyalty program game—whether we're collecting coffee stamps, airline miles, or cashback percentages. But here's the million-point question: Who's really winning? Is that loyalty card in your wallet a golden ticket to genuine value, or are you just a willing participant in the most sophisticated customer retention scheme ever devised? Steve Hui, founder of iFLYflat, explains the psychology behind those irresistible point systems, the real mathematics of "free" rewards, and the critical difference between programs that genuinely reward customers versus those that incentivise loyalty more than deliver true benefit. +++ The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan. The transcript and show notes can be found on our website here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#65
Sep 10, 2025 · 33 min
Disconnected – The hidden cost of workplace loneliness
Loneliness is quietly affecting workplace productivity more than many organisations realise. Despite being more digitally connected than ever before, many employees today report feeling isolated, unsupported, and burned out. This isn't just impacting individuals – it's costing businesses financially, and damaging workplace culture and team cohesion. From performative perks to genuine peer connection, clinical psychologist Dr Zac Seidler unpacks how tech and hybrid work blur boundaries, why men are especially lonely, and what’s missing in our approach to employee wellbeing. +++ Please note, this episode contains references to suicide and stillbirth. Please take care while listening. The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan. The transcript and show notes can be found on our website here. Listen to our episode on creating healthier workplaces with psychosocial safety expert Carlo Caponecchia here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#64
Aug 27, 2025 · 30 min
No plan, no problem – How Sibella Court designed her own career path
You don’t become a globally renowned designer by accident. But if you ask Sibella Court, one of Australia’s most sought-after stylists, she never had a master plan to make it big. From global brand campaigns to bestselling books and hit TV shows, Sibella built a design empire balancing great instincts, good relationships, and sound commercial judgement. Her approach to business is somewhat unconventional, but it is a masterclass in backing yourself, building a brand organically, and knowing when it’s time to move on. ++++ The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan. The transcript and show notes can be found on our website here. Listen to our episode about blending creativity and commerciality with Alexandra Smart here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
S7 · E63
Aug 13, 2025 · 26 min
The sharing economy – Can collaboration cure overconsumption?
Could collaborative consumption be the cure for our throwaway culture? Robert Chan, the managing director of car-sharing platform Turo, believes we're on the brink of an ownership revolution. “The average power drill is only on for 13 minutes of its life. You don't want (to buy) the power drill; you want (to fix) the hole in the wall. How do we get the benefit without having all the stuff is really what the sharing economy is trying to do.” From rideshares to designer handbags, power tools to luxury getaways, the sharing economy is rewriting the rules of how we consume. But as Robert explains, behind the success stories lie a complex web of challenges that can make or break these platforms. +++ The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan. The transcript and show notes can be found on our website here. Listen to our episode with Roby Sharon-Zipser about how he started hipages, a digital marketplace that connects tradespeople to homeowners, here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#62
Jul 30, 2025 · 28 min
Home truths – How the housing crisis is hurting business
The social impacts of Australia’s housing crisis are well documented, and we’re starting to feel its effect on business. “We know in Sydney, for example, the housing crisis costs the economy $10 billion a year. So it is not just a social crisis, it's a productivity and economic crisis as well.” Professor Philip Oldfield, Head of School at UNSW Built Environment, explains how a lack of affordable housing near major employment hubs is impacting the people who work there, and how businesses can build better workplaces. +++ The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. This episode is hosted by Dr Juliet Bourke, with insights from Professor Barney Tan. The transcript and show notes can be found on our website here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.
#61
Jun 4, 2025 · 30 min
Smarter not harder – How AI is changing the way we work
AI is revolutionising the way we work – automating everything from email creation and data analysis, through to medical diagnostics. But does faster really mean better? As businesses chase efficiency, are we measuring productivity in the right way – or just the easiest way? The Dean of UNSW’s Business School, Professor Frederik Anseel, says true productivity isn’t about hours worked; it’s about impact. With technology handling more and more of the routine, the real value may lie in creativity, problem-solving, and big ideas. +++ The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios. This episode is hosted by Dr Juliet Bourke. The transcript and show notes can be found on our website here. Listen to our episode on ‘The Business Of AI’ with Founder and CEO of Ethical AI Advisory, Catriona Wallace here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.

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