Dan Roberge
Dedicated to empowering maintenance professionals and facility managers by providing insights into optimizing operations and achieving maintenance excellence. Hosted by industry experts at Maintenance Care, a leading CMMS solutions provider, this podcast explores facility maintenance, asset management, preventative maintenance, and technology-driven solutions. Join us to discover best practices, success stories, and the latest maintenance trends through engaging discussions with thought leaders, managers, and experts who've successfully implemented CMMS solutions.
Tom Birkness explores how automated prescription packaging, robust software integrations, and targeted clinical audits mitigate medication delivery errors, and how connecting standard pharmacy software with enterprise systems helps optimize staff efficiency.
Iuliana Constantin balances finance, development, and strategic partnerships during large-scale Long Term Care construction projects.
Maximizing revenue in the off-season requires facility leaders to look beyond traditional sports programming, and embrace the high-margin world of "nontraditional" corporate events. Jo Fostock from ProofPoint Experiences joins TechTalks to discuss how to transform brick-and-mortar assets like baseball diamonds and ice rinks into "Instagrammable" experiential venues for galas and conferences. Jo Fostock explains the strategic value of repurposing existing infrastructure, such as built-in stadium seating, AV systems, and food and beverage services, to capture corporate budgets. By partnering with external hospitality consultants, sports facilities can bridge the gap in their sales expertise, and turn under-utilized spaces into a year-round engine for growth and collaboration.
Could adopting fast, non-verbal AI scanning technology eliminate clinical assessment inconsistencies and drastically improve resident care continuity across your facility? Our Guest Matt Mello tells us more.
Joel Velazco from TicketSpice joins TechTalks to explain how digital ticketing platforms transform simple admission into a data-driven revenue engine for sports facilities and festivals.
Courtney McKellar draws on four years of multi-departmental expertise across operations, lead coordination, and finance to explain how structured software deployments simplify day to day scheduling. For operations leaders in the healthcare sector, this conversation demonstrates how proactive communication and targeted technological solutions remove operational strain, streamline task delegation, and ensure facilities run at peak compliance.
Managing large-scale procurement and design changes across multi-residential or healthcare assets can lead to severe project delays and budget overruns if vendor logistics are uncoordinated. Carly Lindsay joins TechTalks to discuss balancing commercial procurement, aesthetic cycles, and white-glove installation strategies within capital facilities.
Integrating advanced golf simulation technology into commercial sports facilities requires a precise understanding of spatial requirements and sensor capabilities, to ensure a seamless user experience. Ashton Opperman from Uneekor joins TechTalks to explore the technical mechanics of launch monitor technology, from ground based portable golf simulation units to overhead dual dexterity systems. Ashton details the use of high speed infrared cameras and dimple optics to track ball speed and spin axis with tour level accuracy. These insights help operations leaders evaluate the infrastructure needed for successful commercial golf simulation, including optimal ceiling heights, power requirements, and open API software integration for diverse course play options.
Ensuring visitors remain powered up in a convenience-driven economy is a growing operational necessity for modern sports and entertainment venues. Roscoe Young from Charge Fuze joins TechTalks to discuss how portable charging stations eliminate the "tethered to the wall" experience for parents and players during long tournament days. Roscoe explains the technical integration of QR-authenticated rental flows, and the dual-revenue potential of built-in digital advertising displays. For facility leaders, providing this utility reduces infrastructure pressure on existing electrical outlets, while creating new sponsorship opportunities, and enhancing the overall guest experience through seamless, mobile power solutions.
Budgie Clark shares insights from 48 years in Major League Baseball, and special events like the Field of Dreams, to explain how professional grade maintenance impacts community growth. Facility leaders will find value in this discussion on managing multi-purpose pitches, restoring street hockey rinks, and the operational precision required to host professional level training and local clinics year round.
Managing a high-traffic, multi-use athletic complex requires a sophisticated approach to facility oversight to ensure guest safety and operational continuity across 200,000 square feet of diverse assets. Harvey Greenidge from Highland Sports Complex discusses the logistical demands of maintaining indoor turf fields, a 40-game arcade, and climbing walls within a 24/7 service environment. The conversation highlights the technical necessity of coordinating maintenance directors and janitorial crews to handle rapid transitions between national wrestling tournaments, craft fairs, and high-volume food and beverage operations. Facility leaders gain valuable perspective on asset protection and community-driven revenue strategies for large-scale recreation venues.
How can an informative video shift your maintenance department from a reactive cost center to a streamlined, proactive asset? Matt Power joins TechTalks to discuss the technical production of Maintenance Care's educational video series like Preventive Measures and Tools in Perspective, which spotlight the critical role of facility oversight. Matt explains how specialized video content helps maintenance professionals identify common failures in furnace filters, fire extinguishers, boiler rooms, and more. By documenting these "behind the scenes" workflows and reviewing essential hardware, these initiatives provide facility managers with the practical knowledge needed to improve operational compliance, reduce risk, and ensure long term asset reliability through proactive maintenance strategies.
Transitioning a sales department from underperforming to high-growth requires more than just new metrics. It demands a foundation of authentic leadership and technical trust. Todd Gradson joins TechTalks to discuss building world-class commercial operations, and the strategic importance of understanding individual motivation within a sales team. Todd emphasizes a consultative approach that prioritizes active listening to solve complex facility management challenges rather than relying on rigid scripts. For operations leaders, these insights highlight how balancing software simplicity with deep customization, such as asset tagging and sensor integration, can effectively scale a maintenance department from a local site to a multinational corporation.
Maintaining the structural integrity of a professional ice surface in high-humidity climates requires a sophisticated balance of specialized refrigeration technology and rigorous asset oversight. Mike Geiler, Regional Director of Ice Operations, breaks down the complexities of managing refrigeration plants and chillers across diverse North American environments. From the choice between sand and cement bases, to the critical role of moisture control, the conversation provides essential insights for operations leaders on maintaining high-performance cooling infrastructure. Understanding these niche mechanical requirements is vital for ensuring long-term equipment reliability and consistent ice quality in any facility.
Kaliegh Hincman, of the pre-development team at Sports Facilities Companies, explains the critical process of transforming a vision into a viable sports complex, through deep-dive market and feasibility reports. Her team of specialized researchers, business analysts, and account executives bridges the gap between a client's initial idea and operational reality by analyzing local demographics, determining optimal pricing, and identifying the "best and highest use" for a facility. From touring potential sites and presenting to city councils, to building rigorous 20-year financial forecasts, Kaliegh’s team handles over 70 projects annually, providing investors with everything from staffing models to detailed programming schedules. Whether a developer is considering a $40 million basketball court or a high-expense, 24/7 climate-controlled ice rink, this pre-development phase ensures that the final facility is strategically aligned with both market demand and the client's ultimate definition of success.
Kaliegh Hincman of the pre-development team at Sports Facilities Companies, explains the critical process of transforming a vision into a viable sports complex, through deep-dive market and feasibility reports. Her team of specialized researchers, business analysts, and account executives bridges the gap between a client's initial idea and operational reality, by analyzing local demographics, determining optimal pricing, and identifying the "best and highest use" for a facility. From touring potential sites and presenting to city councils, to building rigorous 20-year financial forecasts, Kaliegh’s team handles over 70 projects annually, providing investors with everything from staffing models to detailed programming schedules. Whether a developer is considering a $40 million basketball court or a high-expense, 24/7 climate-controlled ice rink, this pre-development phase ensures that the final facility is strategically aligned with both market demand and the client's ultimate definition of success.
Is your facility’s infrastructure operating in silos, leaking energy and increasing safety risks? Managing lighting, HVAC, and refrigeration across sprawling complexes requires more than just high-quality hardware—it demands a unified control strategy. In this episode of Tech Talks, Brian Wilson from Acuity Brands joins Dan Roberge to break down the move toward "one face to the industry" for building controls. They explore how integrating wired and wireless systems, from occupancy sensing to daylight harvesting, creates a centralized interface that simplifies commissioning, maximizes energy reduction, and ensures site-wide safety through a single, intelligent source.
Mitchell Fratrik introduces us to Finally, an innovative expense management and corporate card platform used by major sports organizations like the Miami Heat and the Chicago Bulls. Mitchell explains how the platform automates the most tedious parts of accounting, by providing real-time visibility into company spend and integrating seamlessly with systems like QuickBooks and NetSuite. With Finally, businesses can issue unlimited physical or virtual cards with precise spending controls, while benefiting from an underwriting process that often grants credit limits 25 times higher than traditional banks. Beyond the software, Finally provides a dedicated Success Manager for every client, ensuring a smooth 24-hour rollout that transforms expense tracking from a manual headache into a streamlined, automated workflow.
Tracy Bristow from Ballparks of America in Branson, Missouri, discusses one of the most unique youth sports complexes in the country. Tracy explains their "stay and play" model, where 11- to 13-year-old teams live in on-campus dorms for week-long, World Series-style tournaments. Unlike traditional venues, the fun at Ballparks of America doesn't end when the game is over. The lights stay on until midnight for wiffle ball, flag football, and team bonding. The facility features five incredible replica fields, including a "Boston" field complete with its own Green Monster, allowing kids to feel like they’re playing in the big leagues. Tracy highlights the full-service nature of the campus, which includes a dedicated cafeteria for players, a restaurant for parents, and a nostalgic ice cream shop. Visit BallparksofAmerica.com to view upcoming summer tournaments and book your team's next big trip.
Joseph Bilik, CEO and Founder of Bluebird Procurement, discusses an exciting new strategic partnership with Maintenance Care. Joe explains how Bluebird’s expertise in strategic sourcing and vendor management integrates seamlessly with the Maintenance Care platform, creating a "central repository" for all facility data. This collaboration allows multi-site operators to eliminate fragmented data, and gain total visibility over their assets, contracts, and PM schedules. By utilizing Bluebird’s vetted vendor network alongside Maintenance Care’s software, facility managers can master forward capital planning. Visit BluebirdProcurement.com to see how this partnership can transform your portfolio management.