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Tech Talks · July 17 · 34 min

Ravi Malick Explains Why Measuring AI Usage Will Sabotage Your Rollout

Many companies measure AI success by usage alone, but Box's CTO Ravi Malick says that's a trap that can sabotage your rollout, pushing teams to burn budgets just to look innovative. In this episode Ravi Malick makes the case for a "clean sheet" approach: rethinking workflows instead of bolting AI onto old ones. We explore why real transformation shows up on the balance sheet, how Box tracks success differently by department, and his two-phase strategy: first letting "a thousand flowers bloom," then "cultivating the garden" to scale what works. WhatsApp us your comments and questions on +447392087344 Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click here to learn more about our services. The music on Tech Talks is created by London artist Lemzi.

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show notes

Many companies measure AI success by usage alone, but Box's CTO Ravi Malick says that's a trap that can sabotage your rollout, pushing teams to burn budgets just to look innovative.

In this episode Ravi Malick makes the case for a "clean sheet" approach: rethinking workflows instead of bolting AI onto old ones. We explore why real transformation shows up on the balance sheet, how Box tracks success differently by department, and his two-phase strategy: first letting "a thousand flowers bloom," then "cultivating the garden" to scale what works.


WhatsApp us your comments and questions on +447392087344

Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click here to learn more about our services.

The music on Tech Talks is created by London artist Lemzi.

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