TC

#111
September 8 · 39 min
An Ounce More Courage Than Fear
Jayney Howson believes leadership is not about having all the answers. It is about creating the conditions where people can thrive. As Chief Learning Officer at ServiceNow, she helps millions of learners prepare for the future of work through one of the world’s largest AI-powered learning ecosystems. In this conversation, Jayney shares how working in restaurants taught her the value of curiosity and human connection, why trust is a leader’s greatest currency, and why AI fluency must be matched


















