Speak In Flow

Executive Presence Born from Crisis

Before everyone dives into fall planning, this month, we’re revisiting some of our favorite conversations that every executive should have fresh in their mind! A terrifying moment of personal crisis can become the catalyst for reclaiming your sense of purpose. Many think that being courageous is an innate trait, when in reality, this is an ability born from resilience. Karla Yepez, HR Director for aerospace manufacturer Trio Manufacturing, embodies this truth. In this episode of the Speak in Flow podcast with Melinda Lee, Karla shares how she hit rock bottom and the mindset shift that not only brought her back but solidified her mission to lead with humanity. In This Episode, You Will Learn: The Power of a Pivot “I had to take a really hard look in the mirror and remind myself who I am.” Karla’s journey reveals that our deepest challenges often prepare us for our greatest callings. When fear paralyzed her, she drew strength from a lifetime of overcoming adversity, realizing, "I was not made to break." The Effect of Curiosity “I didn't just file the file, I would read.” Long before her director title, Karla’s innate curiosity and willingness to ask questions transformed a simple filing job into a launching pad for her career. Her story is a testament to how a learning mindset can turn any role into an opportunity. What Your Darkest Moment Reveals “I was deteriorating, but inside I was still functioning.” The crisis that forced Karla to confront who she was under pressure, was a leader who, despite crumbling internally, never abandoned her duty to her team. The “Human” in Human Resources “Bring back human to human resources.” Build a culture you want to be in, you must embody the principles of empathy and justice, proving that the strongest organizations are built on a foundation of genuine human connection. About the Guest: Karla Yepez is the Director of Human Resources at Trio Manufacturing, Inc., a world-class leader in precision manufacturing for the aerospace and defense sector. Beginning her career in an entry-level filing job, Karla's innate drive to learn and help others propelled her into an unexpected HR role during a crisis. Karla is a passionate advocate for building cultures where people feel valued, protected, and connected to a purpose larger than themselves. Fun Facts: 🚀Mission-Driven Pride: She feels a deep, personal connection to her work, knowing that the components her company produces are essential to U.S. national defense. This isn't just a job; it's a contribution to the freedoms she cherishes. 🫘Chipotle to Boardroom: Before leading HR, Karla applied the customer service principles she learned at Chipotle to her early office jobs, proving that foundational skills translate everywhere. 🎓Driven by Mentorship: She attributes much of her success to the mentors who saw her potential, from the VP who noticed her curiosity while filing to the founders of Trio, who provided security and guidance. About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

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Why Every Employee is a Salesperson

Before everyone dives into fall planning, this month, we’re revisiting some of our favorite conversations that every executive should have fresh in their mind! In this episode, host Melinda Lee welcomes Ernie Bray, a dynamic entrepreneur and CEO of AutoClaims Direct (ACD), to discuss Ernie's personal communication journey to overcome stage fright and the critical role of communication in driving sales. Ernie shares his insights on how leaders can cultivate effective communication within their teams, the importance of adaptability in sales, and why every employee, not just the sales team, plays a vital role in representing the company. In This Episode, You Will Learn: Aligning Your Team Through a Cohesive Message Sales isn’t just for the sales team. Ernie discusses how involving employees in content creation, social media videos, and customer interactions strengthens brand consistency and communication across the entire company. Preparation and Practice are Non-Negotiable Success in sales doesn’t come from winging it. Ernie explains how structured role-playing and handling objections in advance help teams deliver a clear and confident message. Leadership That Inspires Action Great leaders don’t delegate and disappear, they lead by example. Ernie reveals how active involvement in sales and communication fosters motivation, alignment, and company-wide advocacy. Adapting to a Changing Business Landscape What worked last year might not work today. It's tough, but it's something every company that's been around for a while knows. Ernie talks about why being able to adapt and keep learning is key to staying ahead in a market that's changing quickly. Memorable Quotes: "As a business owner, you have to be the best salesperson in your company. That doesn't mean doing all the pitches, but it does mean being the champion of your message." “Every interaction with a customer is a chance to communicate, and the better you are at it, the more you elevate your company.” “You don’t know it all, there’s always something new to learn about communication and leadership.” Connect with Ernie Bray LinkedIn Profile: https://www.linkedin.com/in/erniebray/ About the Guest: Ernie Bray is a dynamic entrepreneur, CEO, and business strategist known for his high-energy leadership and innovative approach to sales, marketing, and business growth. As the CEO of AutoClaims Direct (ACD), he has led the company to be recognized six times on the Inc. 5000 list and three times on Entrepreneur Magazine’s "Best Entrepreneurial Companies in America." Fun-facts: Ernie has competed in over 35 endurance races, including half-Ironman triathlons, marathons, and open ocean swims. He can still sink NBA-range three-pointers like a pro. He has also been featured in Forbes, Entrepreneur, TechCrunch, HuffPost, and more. About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

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How to Craft Compelling Stories That Move Your Audience

Before everyone dives into fall planning, this month, we’re revisiting some of our favorite conversations that every executive should have fresh in their mind! In this conversation with Melinda Lee, structural engineer and author Wayne Kalayjian reveals how he transformed the untold story of Michelangelo’s collapsing dome, a crisis that birthed modern engineering, into a compelling narrative. He reveals how he translated 18th-century Italian archives and complex physics into a gripping narrative and explains why clarity, concision, and audience-centric communication are at the heart of good writing. In This Episode, You Will Learn: The "Spaghetti Method" of Storytelling "You can’t serve a tangled bowl of pasta, straighten one strand at a time." Wayne’s approach to untangling concurrent events: isolate threads, introduce them logically, and rebuild the big picture. Writing for Humans (Not Just Engineers) "If your readers don’t read it, writing a book is meaningless." Wayne’s mantra: Simplify without "dumbing down." Use analogies (like domes as living organisms) to make technical concepts visceral. The Counterintuitive Power of Constraints Why Wayne embraced the "hardest story to tell" and how constraints (like 18th-century Italian translations) forged sharper communication skills. Audience Connection Without Crossing Boundaries "'Research their world thoroughly, but never presume intimacy - true connection comes from respect, not forced familiarity." Learn how to deeply understand your audience's needs and knowledge level while maintaining professional rapport. Connect with Wayne Kalayjian LinkedIn: https://www.linkedin.com/in/whkalayjian/ About the Guest: Wayne Kalayjian, PE, SE, CFE, is a world-renowned structural engineer and storyteller who bridges Michelangelo’s genius with modern engineering in his book Saving Michelangelo’s Dome. As an expert, he’s designed bridges, tunnels, and even rescued Cape Cod’s historic Highland Lighthouse from collapse, but his real passion is transforming technical chaos into compelling narratives for leaders and everyday readers. Fun Facts: ✍️ Serial Author: Currently brewing his second book (because one dome-saving saga wasn’t enough). 📜 Renaissance Mind: Holds a dual degree in art history + engineering. 🌉 Reluctant Hero: Once moved a 4,000-ton lighthouse to safety like it was a chess piece. About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

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How a Disney Leadership Coach Handles a Crisis

Before everyone dives into fall planning, this month, we’re revisiting some of our favorite conversations that every executive should have fresh in their mind! Today, the world feels like it's in a constant state of crisis. Every day news seems to destabilize us. We don't need to contribute to that. But how can we maintain clarity in our communication when everything else seems so muddy? In this episode of the Speak In Flow podcast, host Melinda Lee sits down with Dr. David Yudis, a leadership psychologist and former head of talent development at Disney. Together, they break down the art of leading under pressure, sharing the simple mental tools and human-first principles that transform you from a reactive participant into a grounded leader who provides calm and clarity. In This Episode, You Will Learn: The Grounding Power of “So What?” Discover the simple, two-word tool to immediately center yourself and your message in any high-pressure situation. How to transform reactive panic into a clear, actionable focus for your team by asking, “So what does this mean for us, and what do we do about it?” The Two Leadership Traps in a Crisis Understand why leaders often fail to connect when the pressure is on. The dangers of reactive, emotionally-hijacked communication versus the potential disconnect of appearing “too calm,” and how to find the authentic, grounded middle path. Self-Awareness Before Strategy “What is the message that you are trying to communicate, and to whom, and… how can you best make that connection?” How to cultivate the self-awareness that forms the foundation of emotional intelligence and prevents “stress leakage” that can undermine your leadership over time. The Strength in “I Don’t Know” “Here’s what we know, here’s what we don’t, here’s our next step.” Admitting uncertainty and pairing it with a clear action plan is the ultimate leadership move in an uncertain situation. BLOG: Do you need the right words at the right time? As we all know, this is harder than it looks. However, in critical moments, this skill can mean the difference between sinking and staying afloat. Learn how in our latest blog post, "The Art of Crisis Communication." About the Guest: Dr. David Yudis is a transformational leadership architect who builds executive capability through designed experience. As a licensed clinical psychologist, former Head of Enterprise Executive Development at The Walt Disney Company, and founder of his leadership lab, Potential Selves, he bridges the profound gap between human behavior and high-stakes organizational performance. Guided by a belief that the deepest learning is visceral, not theoretical, he has pioneered a proprietary methodology called "The Game." A co-author of The Secret Sauce for Leading Transformational Change and a Forbes Coaches Council contributor, Dr. Yudis now guides Fortune 500 executives through the ambiguity of capital raises, strategic pivots, and succession challenges. Social Handles: Website: www.davidyudis.com LinkedIn: https://www.linkedin.com/in/davidyudis/ Fun Facts: 🎤 Former Frontman: Was the lead singer for the new wave band New Millennium. 🍽️ Curator of Curiosity: Once hosted a dinner that included a world-renowned quantum physicist, an NBA play expert, and an Olympic coach. 🗣️ Polyglot: Speaks three languages: English, Spanish, and New York. 🧳 Five Lives Lived: He has authentically lived five distinct professional and personal lives so far. About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

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Vanity Metrics vs. Actionable Metrics

Are you drowning in dashboards but starving for clarity? Sara Wyman, founder and CEO of Stackpack, joins Melinda Lee to expose the dangerous gap between vanity metrics and what actually drives business performance. In this eye-opening conversation, Sara reveals why most companies are measuring the wrong things, and how that's quietly bleeding their margins dry. A must-listen for any leader who's ever felt overwhelmed by data yet uncertain about what truly matters. In This Episode, You Will Learn: The Vanity Metric Trap “We typically choose to measure what's really easy to count... but it doesn't tell you if it's actually working.” Why "80% AI adoption" sounds impressive but tells you nothing about whether your business is actually winning; and how activity metrics can lull leaders into a false sense of progress while the real story hides beneath the surface. Permission to Simplify “We believe that more measurement equals more control, but this is often not the case.” Escape the dashboard overload, and give yourself (and your team) the relief of focusing on what actually moves the needle. Communication as Infrastructure How to apply the same discipline to communication that you apply to metrics, defining the purpose of every channel, distinguishing discussion from decision, and creating institutional memory that survives stress and chaos. Metrics That Evolve “Quarterly resets aren't a failure; they're a necessity.” Learn why what got you here won't get you there, and how building flexibility into your measurement system keeps your company agile and aligned. _______________________________ “If I get specific, I'll lose customers.” “If I say no to some, I'll miss out on others.” Sound familiar? When you try to be everything to everyone, you end up being nothing to no one. The businesses that win are the ones willing to go deep, get specific, and own a corner of the market. Check out our blog post, “Niching Down Is the Smartest Growth Strategy,” to start defining your true ideal customer. _______________________________ About the Guest: Sara Wyman is the CEO and Founder of Stackpack, building the financial control layer for modern companies and the AI that powers them. She spent 7 years at Affirm leading multiple business lines and strategic partnerships with Shopify and Stripe that created billions in enterprise value. Prior to that, she built Payments at Etsy from the ground up and oversaw Finance and Operations at Reformation. Now she's tackling the next frontier: helping finance teams see, govern, and forecast AI spend before it quietly impacts their margins. Social Handles: LinkedIn: https://www.linkedin.com/in/sara-wyman/ Fun Facts: 🍁 She grew up in Vermont tapping maple trees for syrup every spring. 🎤 She was once the lead singer in a cover band. 🙉 She can't whistle. _______________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ The Legacy Growth System™: https://www.speakinflow.com/legacy-growth-system Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

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Want to Scale? First, Ask Yourself These 5 Questions

Scaling is every entrepreneur's dream, but when you're actually there, it can quickly become a nightmare. Why does this happen? And how do we prevent it? In this episode of the Speak In Flow podcast, host Melinda Lee sits down with Kishore Rajgopal, CEO and founder of Rapidious, to uncover the critical questions every CEO must ask before scaling. With a background in corporate strategy and five startups under his belt, Kishore brings a rare blend of business acumen and human-centered leadership, sharing hard-won lessons from both his successes and his "glorious failures." In This Episode, You Will Learn: The Power of Narrowing to Scale “Once you have a niche under control, then you get to the next niche.” Why going broad is a trap, and how niching down to a hyper-specific market creates clarity in your go-to-market, your KPIs, and your communication, setting the foundation for sustainable growth. Ownership Over Tasks “Don't give them work. Give them ownership.” Discover why the most effective leaders stop tracking hours and start empowering teams with ownership, and how this shift unlocks engagement, accountability, and better results. Aligning Energies Through Conscious Communication Learn why alignment is the single most important factor in scaling, and how regular, open communication, not rigid processes, keeps everyone moving in the same direction. The AI Advantage for Smaller Teams “There's a lot of work that can get done with a small team.” How AI enables small, agile teams to achieve what once required massive headcount, and why staying lean is a competitive advantage in today's fast-changing market. ______________________________ Broad market = more customers, right? Wrong. 🚫 Companies that niche down: ✅ Convert at 67% vs 20% ✅ Grow 3x faster ✅ Charge premium rates Check out our blog post, “Niching Down Is the Smartest Growth Strategy,” to start defining your true ideal customer. ______________________________ About the Guest: Kishore Rajgopal is the founder and CEO of Rapidious, where he is redefining how the RV industry uses AI and data to make smarter and faster decisions. He has founded five startups and brings hard-won experience in pricing, analytics, and enterprise strategy. He has advised major retailers such as JCPenney, Publix, and Nordstrom. Outside of the boardroom, Kishore is a yoga and meditation teacher who brings a human-centered approach to leadership, balancing technology with team alignment and conscious communication. Social Handles: LinkedIn: https://www.linkedin.com/in/rajgopalkishore/ Fun Facts: 🧘 He teaches yoga and meditation alongside running his AI startup. 🚐 Rapidious is his fifth startup, and he says he learned more from his failures than his successes. 🌏 He runs a fully remote, global team without tracking a single employee's hours. ______________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ The Legacy Growth System™: https://www.speakinflow.com/legacy-growth-system Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

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How To Win Over Skeptical Clients

We could think that now that information is more accessible than ever, it would be easier for people to find our products, but the reality is quite the opposite. The information overload has buried a lot of great companies, so being "great" is not enough anymore. Borja Cuan, co-founder of 415 Digital, joins Melinda Lee to reveal that the secret to standing out is about the discipline of communication, the power of proactive transparency, and the surprising strategy of giving away value for free to build trust. In This Episode, You Will Learn: Why Clients Fire You “Whenever there's an issue with a client, I'm usually finding that it's tied to bad communication.” It's often not about the results. Discover why a lack of communication is the silent killer of client relationships and how asking for validation can save a partnership. The "One Win a Week" Rule “It didn't need to be anything huge. It could be a small victory.” Learn the simple yet powerful habit Borja implemented 8 years into his business: requiring his team to highlight one positive update to each client every week to proactively build trust and showcase value. How to Win Over a Skeptical Market With so many agencies burning their clients, find out why Borja's "secret weapon" is doing work for free upfront to give prospects a taste of what it's like to be a client. Breaking the "Bragging" Taboo “Neither your managers nor the client will think you are bragging.” Highlighting your own successes is not arrogant. It's your responsibility to make your team's achievements known because clients and managers are often too busy to notice them. ____________________________________ Most leaders overcomplicate their communication. They share too much, prepare too little, and wonder why their message didn't land. Check out our blog post "Leadership: Dos and Don'ts" to stop treating communication as an afterthought and start getting results. ____________________________________ About the Guest: Borja Cuan has been in performance marketing since 1998, back when Google was barely a year old. As co-founder of Four15 Digital, he helps businesses scale through strategic advertising on Google, Meta, LinkedIn, and Pinterest. His approach combines big-picture thinking with meticulous attention to detail, ensuring clients and team members get real value from their work. Borja is known for embracing AI as a tool to boost efficiency and free up his team to focus on what truly matters: building strong client relationships and driving revenue. Social Handles: LinkedIn: https://www.linkedin.com/in/borjacuan/ Website: https://four15digital.com/ Fun Fact: ⚽ He once played soccer in front of 60,000 fans at Celtic Park in Glasgow. ____________________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ The Legacy Growth System™: https://www.speakinflow.com/legacy-growth-system Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more

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Leaked Messages? Learn to Navigate the Screenshot Economy

The digital footprint is real, and it applies to work too. Every email, Zoom call, and Slack conversation stays there to be scrutinized later, and these have come with a lot of advantages and some invisible consequences as well. Join Melinda Lee on this episode of the Speak In Flow podcast as she sits down with Kaitlin Fluhler, a Senior VP at PrayTell, to dissect this new reality of digital communication. They move beyond the fear of leaked messages to explore how leaders can build unshakeable trust through integrity, consistency, and a clear brand promise. In This Episode, You Will Learn: The "Screenshot Economy" “Say it, forget it. Write it, regret it.” Discover why the barrier between private thoughts and public record has permanently collapsed, and how this fundamentally changes the weight of every message a leader sends. Alignment Over Fear “Don't fear the screenshot. Control your own integrity.” Learn why a clear internal compass, rooted in both personal values and brand promise, is the only reliable defense against the chaos of leaked messages and public scrutiny. The Shift from Product to People “It's not, 'The product let me down.' It's, 'These people let me down.” Understand the profound shift in how audiences connect with brands, they are now in a relationship with the people behind them. This means every employee's message now carries the weight of the brand's integrity. The "Brand Promise" Litmus Test for Crisis “If we're not clear, someone's going to build a narrative for us.” Uncover a simple but powerful framework for navigating any PR crisis: stop, pause, and ask: “What do our audiences expect from us every single day?” _____________________________________ Ever walked out of a meeting and thought, "That's not what I meant to say"? You're not alone. The gap between what we think and what we communicate is where deals die, but it doesn't have to be that way. Check out our blog post "Leadership: Dos and Don'ts" to master the art of reading the room. _____________________________________ About the Guest: Kaitlin Flueller is a seasoned communications leader with over 16 years of experience building integrated strategies for brands across lifestyle, consumer, and tech industries. As Senior VP at PrayTell, she manages a $10M portfolio of consumer brands and has worked with category-defining names including Under Armour, Calm, Fender, Tito's Handmade Vodka, Citizen, Peet's Coffee, and Jack in the Box. She's led bi-coastal teams, executed 360-degree campaigns, and served as trusted crisis counsel for high-stakes reputation challenges. Known for her strategic rigor, creative instinct, and calm-under-pressure leadership, Kaitlin builds lasting client relationships with humor and radical candor. Social Handles: LinkedIn: https://www.linkedin.com/in/kaitlin-novell-fluhler-80526012/ Fun Facts: 🎓 Santa Clara University grad. Go Broncos! 🍷 WSET certified, though with two toddlers, she spends more time saying "no whining" than wining and dining. ______________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ The Legacy Growth System™: https://www.speakinflow.com/legacy-growth-system Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Cut 50% of Your Pitch and Get 10x More Results

Have you ever experienced that familiar feeling of butterflies in your stomach before speaking in public? Even the best speakers have experienced it. The best speakers aren't free of fear; they understand their fears and know how to control them. In this episode, startup advisor, board director, and founding member of Open Water Group, Keith Meyer, joins Melinda Lee to tackle the most common issue holding founders and leaders back: the inability to communicate clearly. In This Episode, You Will Learn: Why Leaders Get Stuck in the Weeds “It's very easy to get wrapped up in the weeds and not take a step back and think strategically.” It's easy to get lost in daily tactical firefighting. Keith explains why taking a step back to think strategically is the key to making a real impact, and how to break free from the day-to-day grind to focus on what actually moves the needle. The 100+ Pitch Mindset The raw, unfiltered reality of raising capital is that you have to pitch over 100 times before you get that first "yes". The real breakthrough comes when you learn to simplify your message so that anyone can understand it. Less Is More “Sometimes less is more, right? People don't want to know any of the details behind the scenes.” Keith explains why leaders often overcomplicate their messaging out of pride, and how cutting out 50% of what you're saying can actually make your communication 10x more powerful. Board-Level Communication “A board member is just there to kind of gather a very summarized piece of information and make a decision.” When presenting to a board, it's not possible to share everything. Keith explains how to summarise complex information to create simple updates that enable quick and confident decision-making. He also emphasises why this skill is essential for any leader. __________________________________________ Learning to communicate in a confident way is good for your career and personal development, AND It's especially useful when you're trying to negotiate a pay rise. Check out our blog post "Earning What You Deserve." to find out the best way to show off the value of your work. __________________________________________ About the Guest: Keith Meyer is a marketing expert who has a lot of experience in growing brands and improving customer experience in fintech, financial services, and digital platforms. He works with the people who start companies and the people in charge of running them to help them grow and understand who their customers are. He has built some really successful marketing teams, come up with some amazing new products, and grown programs for startups and big companies all over the world, like Prosper Marketplace, Asset-Map, Income&, and Visa. Keith currently serves as a board director for the amazing Homework Project, a nonprofit tackling homelessness in California, and advises early-stage startups through Series C on go-to-market strategy. Social Handles: LinkedIn: linkedin.com/in/keithmeyer Fun Facts: 🌍 Visited 54 countries and counting. 🗣️ Self-described "extroverted introvert" who learned to lead despite the nerves. __________________________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ The Legacy Growth System™: https://www.speakinflow.com/legacy-growth-system Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

• Transcript

Why Leaders Are Terrified Right Now

Uncertainty is an everyday reality, and lately, with the state of the world's economy, it seems closer than ever. How can we move forward with a firm step when the floor is shaking? To answer this, Melinda sits down with Younes Aatif, CEO of Flowsiti, an executive with 25 years of experience navigating some of the most turbulent waters in business. From surviving COVID-era chaos to steering companies through high-stakes acquisitions, Younes has learned the hard way that the biggest trap for leaders isn't making the wrong decision; it's making decisions in isolation. In This Episode, You Will Learn: The Truth Deficit in Times of Crisis "What they should not lose sight of is that they don't have to have all the answers all the time." Why employees don't expect perfection, they expect honesty. Learn why admitting what you don't know is actually the fastest way to build trust when uncertainty is at its peak. The Cost of Dissonance How the gap between "closed-door" narratives and public communication creates a ripple effect of distrust, drives talent out the door, and puts leadership credibility on the line. Replacing Politics with Reality “It's about displacing the center of gravity away from the political network to something more objective.” Discover how an agnostic, data-driven "MRI" for your organization can cut through office politics and give every leader a safe, fact-based foundation for making hard decisions. Automating the Right Things (Not Just Everything) As AI and automation accelerate, the critical question isn't "Can we automate this?" but "Should we automate this?" Learn why modeling the future before writing a single line of code is the key to virtually eliminating costly failures and finally delivering real ROI. _______________________________ The fear caused by uncertainty can be paralyzing and affect you at any moment. In fact, most people don't negotiate their salary or ask for a raise because of this fear. What's the solution? Find it in our blog post "Earning What You Deserve." _______________________________ About the Guest: Younes Aatif is a technology operations executive with 20+ years leading organizations through economic volatility. As CEO of ArkusNexus, he led 550+ employees through post-acquisition integration with 25% revenue growth. He co-founded Cloudforia, a Salesforce consultancy that achieved top-3 UK and top-5 US partner status within 18 months. He's navigated multiple economic cycles (from the dot-com crash to COVID) and currently serves on the board of Kwaai.ai, advancing responsible AI. Known as "Mr. Process," he founded Flowsiti and is writing Physics of Business Process. Based in San Diego. MS in Electronic Commerce, National University; BBA in Finance, HEM Business School. Social Handles: LinkedIn: https://www.linkedin.com/in/younesaatif/ Website: www.flowsiti.com Fun Facts: 🏃 Runner, swimmer, jiu-jitsu practitioner, each ended in injury. Now a tennis player, he adapts rather than fixes broken systems. 🗣️Fluent in Arabic, French, and English, learning Spanish. 📚 Sees patterns everywhere: soccer, ATC, language. Find the logic, validate it, scale it. _______________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ The Legacy Growth System™: https://www.speakinflow.com/legacy-growth-system Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

• Transcript

Why You Don't Get Paid What You're Worth (And How to Fix It)

Why do top performers still leave millions on the table? In this eye-opening episode, host Melinda Lee sits down with Jacob Warwick, the “Billion-Dollar Man” and the secret weapon behind some of the country’s highest-earning executives. Jacob pulls back the curtain on why high-performers consistently get paid less than they’re worth, and why the old rules of compensation are failing both CEOs and their teams. ________________________________________________ In This Episode, You Will Learn: Why You Don’t Get Paid What You’re Worth Why the quiet taboo around salary discussions keeps even brilliant leaders trapped below their earning ceiling, and how to break the silence without burning bridges. The "False Authority" of Compensation Bands “The band can be broken, you just have to ask the right questions.“ How senior leaders unknowingly cap their own potential by benchmarking against visible data instead of invisible reality. Expanding the Pie, Not Just Slicing It “I think about this more as a collaboration versus a confrontation. How can we work together to solve the greater good for everyone involved?” Why negotiation isn't a zero-sum game. Jacob reveals how to uncover the hidden motivations of CEOs and board members, from burnout to family stress, and turn them into leverage for win-win deals. The Manipulation vs. Influence Distinction “Manipulation is extractive. Influence is additive.” A masterclass in ethical persuasion. How to advocate for yourself or your team in a way that leaves everyone better off. ___________________________________ "You don't get paid what you're worth; you get paid what you negotiate." This is a truth not everyone gets to understand, but for those who do, it's a game-changer. Learn how to earn what you're worth in our latest blog post, "Earning What You Deserve." ________________________________________________ About the Guest: Jacob Warwick is the only agent representing top executives at the negotiating table. Over fifteen years and thousands of engagements, he has secured more than $1 billion in compensation for C-suite leaders, founders, and Hollywood talent, earning him the nickname in elite circles as "The Billion Dollar Man." He is the founder and CEO of ThinkWarwick Global, former CEO of Discover Podium, and the author of Predetermined. Fortune 500 boards, compensation committees, and leading executive search firms retain him to design strategies that attract and protect top talent. Social Handles: Youtube: https://www.youtube.com/@ExecsandtheCity Substack: Https://www.execsandthecity.com/subscribe Website: www.thinkwarwick.com Fun Facts: 🥏 Jacob is an avid disc golfer and can often be found on the courses of Montana when he's not at the negotiating table. 🧩 He can solve a Rubik's Cube, a skill that perfectly matches his ability to untangle complex compensation puzzles. 🎞️ He also develops analog film. ________________________________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ The Legacy Growth System™: https://www.speakinflow.com/legacy-growth-system Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

The Communication Mistake Keeping You Stuck

Do you know how to communicate with intentionality? We communicate practically as a reflex because it's one of the first abilities we learn as babies, and it's fundamental to the human condition. But despite this, we take it for granted, as if knowing how to speak makes us great communicators. Dr. Joy Karavedas, leadership development expert and author of The Leadership TAP, joins Melinda Lee to challenge that assumption and reveal why intentional communication is the most overlooked lever for building autonomous, empowered teams. In This Episode, You Will Learn: The Equip, Empower, Engage Framework Why building an autonomous team mirrors launching a confident young adult, and how moving through these three stages transforms dependency into true ownership. Why Letting Go Is the CEO's Biggest Challenge “It's really hard to let go. Anytime you're empowering others, that means you're giving them a little bit of your power.“ How to recognize when your identity as the “savior“ is keeping your leadership team stuck, and practical steps to loosen control without losing accountability. Communicating Vision So It Actually Sticks “If they're not understanding, you're not communicating.” Why saying it once is never enough, and how repeating the why, celebrating small wins publicly, and tailoring your message to different audiences builds alignment over time. The Implicit Messages You Don't Realize You're Sending “A lot of implicit, unstated communication can communicate more loudly to some people than the words that you say.” How office layouts, who gets a door, and even what you celebrate silently shape your culture, and why awareness is the first step to intentional leadership. ________________________________________________ Spreadsheets never made employees wonder if they still mattered. AI does. That is why communication in the AI era requires humility, not authority. Exploration, not instruction. Psychological safety, not compliance. The old rules no longer apply. Learn why communication in the era of AI needs different skills in our latest post, "Communication in the Era of AI." ________________________________________________ About the Guest: Dr. Joy Karavedas is an accomplished educator, conference speaker, and leadership expert with over 20 years of executive-level experience in independent schools and nonprofits. She sits at the unique intersection of education, organizational leadership, and human behavior, helping CEOs, executives, and emerging leaders build teams that run with clarity, confidence, and ownership. A published author of From Striving to Thriving and The Leadership TAP: How Leaders Get Noticed and Help Others Shine, Dr. Karavedas is the founder of Karavedas Coaching and Consulting, where she provides customized coaching and consulting to help individuals and organizations strengthen leadership, communication, and culture. Social Handles: LinkedIn Profile: www.linkedin.com/in/drkaravedas X Profile: @JKaravedas Instagram profile: instagram.com/drkaravedas Facebook Profile: facebook.com/drkaravedas Fun Facts: 🌍 Joy has traveled to 26 countries and 30 U.S. states… and she's just getting started. 👅 She is a super taster, which means her sense of taste is far more intense than the average person's. ____________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ The Legacy Growth System™: https://www.speakinflow.com/legacy-growth-system Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

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The Imagination Gap: AI Won't Steal Your Job

In 2026, graduates across the country booed any speaker who praised AI. Students are voicing a generation's worth of fear and anxiety over the prospect of losing entry-level jobs to AI. But is the answer to reject AI entirely? In this episode of the Speak In Flow Podcast, Melinda Lee sits down with Oguzhan Aygoren, director of the Institute of Business Innovation at UC Berkeley, to address the fear head-on. Oguzhan argues that the real problem isn't AI's power, it's our "imagination gap." In This Episode, You Will Learn: The Imagination Gap “Even the founders of AI have no idea of the limits. There is so much room for imagination.” In the industrial revolution, we had bold visions (like going to the moon) but lacked the tech. Today, we have superintelligent AI, but we've stopped dreaming. Oguzhan explains how closing this gap is the only cure for generational anxiety. How to Communicate a Crazy Vision Without Losing Your Team “It's not easy for the corporations and organizations if the direction is not aligned.” One compelling vision beats ten good ones. Learn why most employees are confused (not resistant) and how leaders can use transparency, opt-in culture, and radical celebration of failure to align everyone around a seemingly impossible goal. Founder Mode vs. Manager Mode “For other CEOs who are not founders, it's difficult to embody the founder's mindset.” The world's most valuable companies (SpaceX, Google, Nvidia) still operate like startups. Learn the five pillars of "startup orientation." The Billion-Dollar Solo Founder We are entering an era where one person with AI can build a billion-dollar company. Oguzhan shares why staying small, agile, and impact-focused is the new competitive advantage. __________________________________________________ Former Google CEO Eric Schmidt was repeatedly booed at the University of Arizona when he said AI would touch every profession. Not because the students hated technology, but because they sensed a gap between what leaders say about AI and what their own experience has been. Learn why communication in the era of AI means closing that gap in our latest blog post, "Communication in the Era of AI." __________________________________________________ About the Guest: Oguzhan Aygoren is a director, board member, investor, mentor, and trusted advisor—but above all, he defines himself as an academic entrepreneur. With degrees in Electrical and Electronics Engineering, an MBA, and a PhD in Marketing, Oguzhan sits at the rare intersection of deep technical knowledge, business strategy, and human behavior. He has helped corporate leaders, startup founders, and researchers bridge the gap between cutting-edge innovation and real-world impact across some of the world's most prestigious institutions. Currently, he serves as the Director of the Institute for Business Innovation at UC Berkeley Haas Business School. Social Handles: Personal Website: https://www.oguzhanaygoren.com/ LinkedIn Profile: Oguzhan Aygoren - https://www.linkedin.com/in/oguzhanaygoren/ X Profile: https://x.com/oguzhan Instagram profile: https://www.instagram.com/oaygoren YouTube Profile: https://www.youtube.com/oguzhanaygoren Fun Facts: ⚡ Oguzhan was playing with electronic circuits as a child and decided to study electronics engineering right then and there. 💻 He started coding on a Commodore 64 at age 10 🏎️ In an alternative life, he dreamed of becoming an F1 driver, until he actually got behind the wheel of a real car on an actual F1 circuit. _________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ The Legacy Growth System™: https://www.speakinflow.com/legacy-growth-system Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

• Transcript

What Sets You Apart? Most Can't Answer.

What truly sets your company apart? Most leaders can't answer that question clearly, and that's exactly why their communication breaks down as they scale. In this episode of the Speak in Flow podcast, Legacy Growth Series, Melinda reveals how speaking in flow goes beyond public speaking to transform communication into a standardized system of clarity, one that keeps leadership, internal teams, and client-facing messaging perfectly aligned. In This Episode, You Will Learn: Why “Soft Skills” Are Actually a System “Communication becomes less about a soft skill, and more about a system of standards.” How to create clear standards for what your team tolerates (and doesn’t tolerate) in communication, turning inconsistent chatter into reliable execution. How to Build a Culture of Communication What gets repeated gets believed, executed on, and felt by your clients. Learn how intentional cadences and accountability systems turn internal alignment into external reputation. Closing the Gap Between Leadership and Teams "What is shared, what is reinterpreted, and what is reinforced?" A powerful framework to stop message dilution at every level, from CEO huddle to client conversation. Why Growth Breaks “It's not because a leadership team lacks intelligence or effort.” Why the same conversations that worked with 5 people will fracture a team of 50, and how clarity around your uniqueness prevents that fracture. ________________________________________ Knowing everything isn't enough. Real leverage isn't just eloquence or intelligence; it's having clarity about what sets you apart. Learn why it's not necessary to have all the answers in our latest post. "The Smart Person Trap. Being Right Isn't Enough to Lead." ________________________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

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Scaling a Company? Here's Why Most Leaders Fail

About 80% of new U.S. businesses survive their first year. However, only about 50% make it to year five, and roughly 35% last ten years. What truly makes the difference between those who survive in the long term and those who don't? In this episode of The Speak In Flow Podcast, fractional CMO Sarah Fruy joins Melinda Lee to unveil how to be part of the success stories while your company keeps growing. A must-listen for any executive or founder feeling the growing pains of a team that's doubling in size, wondering why your hard-earned culture feels like it's slipping away, and looking for a proven roadmap to scale without breaking what made you strong. In This Episode, You Will Learn: Why Growth Breaks Companies “There tends to be this friction between the old and the new.” Sarah reveals why turnover during scaling is actually healthy and how to manage the transition from wearing many hats to owning specialized roles. The OKR Communication System “Every action that each individual, each department is taking should be in service of a company-level objective.” Cascading objectives and key results (OKRs) create clarity. Weekly all-hands meetings, Slack updates, and AI recaps work together to prevent message dilution. The One Tool That Ends Meeting Madness “Audit your meetings.” Cut unnecessary calls, dismiss people after 15 minutes when their part is done, and use asynchronous updates on Slack instead of performative stand-ups. Why Your Company Values Are Probably Lying to Your Employees If you say you value work-life balance but celebrate the person who worked all weekend, you're creating a disconnect that kills morale. ____________________________________ Believing that you have all the answers is one of the fastest ways to stifle your team members’ initiative and hinder your company’s growth. The worst part? Many leaders fall into this trap without realizing it. Learn how to avoid this pitfall in our latest blog post. "The Smart Person Trap." ____________________________________ About the Guest: Sarah Fruy is an experienced fractional CMO and marketing advisor who has nearly 20 years of experience in B2B and B2C across online advertising, SaaS, and digital media. She has helped two companies scale past $100 million and played a key role at Pantheon, contributing to the company's rise to a $1 billion valuation and unicorn status. As VP of Marketing at Rockbot, she spearheaded initiatives that generated a 76% year-over-year surge in marketing-driven revenue. Social Handles Website: www.sarahfruy.com LinkedIn Profile: https://www.linkedin.com/in/sarahfruy/ Fun Facts: 🌿 Sarah's love for growing plants started small but has spiraled into a full-blown jungle with 45 pots (and counting) taking over her house. 🧩 She's a puzzle purist — no cheating by looking at the picture on the box. The harder, the better. 📷 She's also passionate about photography, especially capturing intimate portraits of loved ones and black-and-white architecture shots that tell a story through shadows and light. _____________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ The Legacy Growth System™: https://www.speakinflow.com/legacy-growth-system Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

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One Wrong Sentence Just Cost You a Client

What truly kills trust in a high-stakes conversation? Is it fumbling your words, talking too much, or freezing when you don't have the answer? In this episode of the Speak In Flow podcast, host Melinda Lee sits down with Becca Gordon, entrepreneur, advisor, and founder of Becca Gordon Consulting, with over 25 years of experience, to diagnose the hidden communication problems that sabotage leaders when the pressure is on. From having the wrong people in the room to failing to listen because you're too busy planning your next brilliant point, Becca exposes the subtle yet devastating ways leaders erode trust without even realizing it. In This Episode, You Will Learn: The #1 Trust Eroder “Part of being a leader is selecting who's in the conversation.” Strategically choosing who speaks, when, and why is important. Showing respect among your team matters more than being right. Three Somatic Tactics to Stop Talking Too Much “Take physical notes so I'm not just thinking of what I'm going to say next.” A self-described Type A Virgo who loves to be heard, Becca shares her three grounding strategies. What to Do When You Don't Know the Answer Making up an answer breaks trust instantly. Instead, learn how to pause, redirect, ask clarifying questions, or buy time with integrity. Why People Buy the Second-Best Product "People will choose the second-best product if it's provided by people they trust." Discover how communication standards across your entire company drive customer loyalty, retention, and ultimately, acquisition. ____________________________________ If you're someone whose mind races and needs to voice ideas as they come, you've likely found yourself talking too much, interrupting, or coming off as rude, even unintentionally. Learn how to make a good impression, maintain your train of thought, and express recognition of others' ideas in our latest blog post, "The Smart Person Trap." ____________________________________ About the Guest: Becca Gordon is an entrepreneur, consultant, advisor, investor, and C-suite executive with over 25 years of experience driving innovation across the healthcare industry. From medical education to women's health to healthtech, she has helped early-stage startups master commercialization, go-to-market strategy, messaging, sales teams, and revenue optimization. Becca also spent 12 years in direct perinatal and postpartum care before founding Two Doulas Birth, which she successfully led to acquisition in 2017. Since then, she has become a VC advisor and investor, consulting for hundreds of early-stage digital health and medical device startups. Social Handles LinkedIn Profile: https://www.linkedin.com/in/becca-gordon/ Fun Facts: 🥾 Becca is an avid traveler and outdoorswoman who also serves as an educator for the Sierra Club's local Wilderness Travel Course 🍪 Her weakness? Chocolate chip cookies and cheese pizza. No fancy desserts needed. 👶 After 12 years in direct perinatal care, she has likely coached more people through labor than most CEOs have coached through board meetings, and she says the communication principles are surprisingly similar. ___________________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ The Legacy Growth System™: https://www.speakinflow.com/legacy-growth-system Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening!

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Why Smart Leaders Lose the Room

In our last episode, we explored the hidden costs of founder dependency, which occurs when all decisions ultimately rest with the CEO and nothing gets done. In this episode of the Legacy Growth Series, Melinda addresses a critical question that every CEO must answer: Can your leadership team effectively represent you when you're not present? She explains why being the smartest person in the room isn't enough and how the true measure of credibility is whether your message is carried forward. In This Episode, You Will Learn: The "Smart Person" Trap “When you talk so fast, you start to see the people, the room, zoning out.” Why including every detail and talking too fast actually erodes your authority, and the simple shift from what you say to how you make people feel that rebuilds it instantly. Clarity vs. Noise How to diagnose if your leadership team is bringing clarity to your clients or just adding noise, and why the difference directly determines how your business moves forward. What People Carry Forward "Executive presence isn't about how much you know. It's about what people carry forward." Why the only message that matters is the one people remember, repeat, and act on. The 4-Question Leadership Audit “And then ask yourself, as they're speaking, how do I feel?” The exact four questions every leader on your team must be able to answer to test their presence, their clarity, and whether clients will trust them when you're not in the room. _____________________________________ We all want to be the Sherlock Holmes of our team. The one that solves the puzzle and saves the day. But being the smartest person in the room isn't the same as being the leader people want to follow. Learn how to leverage your intelligence as an asset and unite your team in our latest post. "The Smart Person Trap. Being Right Isn't Enough to Lead." _____________________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

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From a One-Man Show to $12 Billion Projects

Are you a CEO who still finds yourself overwhelmed, unable to step away without things falling apart? In this Episode of The Speak In Flow Podcast with Melinda Lee, Oscar Zavaleta, founder and CEO of Montez Group, shares his journey from running a one-person operation to leading a team of 35 on billion-dollar infrastructure projects, such as the $12.5 billion VTA Silicon Valley megaproject. If you're a leader who cares deeply about quality but feels trapped by your own involvement, this episode will change how you think about letting go. In This Episode, You Will Learn: The Cost of Owning Everything “The hardest part is to say, you know what? I don't need to own it.” Why starting as a one-person show creates a dangerous pattern, and how to break the cycle before your company stagnates. How to Trust Your Team Without Losing Quality “If you break something, we'll fix it.” The mindset shift that allows you to empower people, even when real financial risk is on the line. Why Training Creates Leadership “If you put somebody completely unprepared, that spirit gets beaten down, and then it's hard to build up.” How investing in your people's preparation builds their confidence and their ability to lead. Communication as Rocket Fuel, Not a Soft Skill What becomes possible when your whole team can speak about your company with one consistent voice. ________________________________ You can’t delegate to a team that isn’t working toward the same goal. So, before you consider lightening your workload, ask yourself: “Is my team ready for the responsibility? And how can I tell?” Learn how to identify misalignment in our latest blog post. "Identifying Misalignment. Is your team not working toward the same goal?" ________________________________ About the Guest: Oscar Zavaleta is the founder and CEO of Montez Group, a construction management firm headquartered in San Francisco with offices in Long Beach and Seattle. Born in El Salvador, he earned his Civil Engineering degree from Santa Clara University and has since worked on iconic projects, including SoFi Stadium and the $12.5 billion VTA Silicon Valley megaproject. Oscar is passionate about mentoring the next generation of leaders and dedicates time to supporting industry nonprofits in workforce development, construction management, and transportation. His philosophy? Hire great people, train them well, and then get out of their way. Social Handles Website: www.montezgroup.com Fun Facts: 🏃‍♂️ Oscar is a dedicated runner and casual golfer. ✈️ He loves to travel and read. 🪑 In his spare time, he makes furniture. ________________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

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30-Year Sales Leader Reveals the Truth About Startup Growth

What if the biggest obstacle to scaling your startup isn't your strategy, but your inability to let go? In this episode of the Speak In Flow podcast, host Melinda Lee sits down with Chris Sterbenc, fractional CRO with over 30 years of experience scaling companies from sub-$1 million to double-digit millions. Together, they unpack why even seasoned leaders struggle with accountability, and how “busyness” often masks a lack of clarity that quietly kills growth. If you're a first-time founder or a CEO who feels like you're still doing a little bit of everything, this episode is your roadmap to installing simple systems. In This Episode, You Will Learn: Why Accountability Breaks Down “Especially for startup companies and CEOs that are first-time founders, in that they're doing a little bit of everything, And so a lot of mistakes get made, and sometimes they're really avoidable.” Chris explains why startup CEOs often fail to set clear expectations because they're doing everything themselves, and how that leads to blurred lines, finger-pointing, and missed numbers. How to Delegate Without Micromanaging “Carve off pieces of your world to specialists, but know where the lines begin and end.” Discover how to give your team a clear mission, defined boundaries, and the freedom to execute without meddling or hovering. One Simple Shift to Build Accountability as a Culture “Take the time, make sure both people are exactly on the same page.” Slow down. Document expectations. Use AI tools to record and clarify action items. Chris shares how taking just two extra minutes to confirm “who, what, and when” can prevent the most common breakdowns in execution. What Becomes Possible When Communication Is a System Less friction. More collaboration. A “frictionless environment” where people openly say, “I'm failing at this, help me fix it,” instead of hoping no one notices. That's the ceiling, and it's higher than most founders realize. _________________________________________ A startup's growth is threatened by more than just accountability. Misalignment is right around the corner. What's the solution to both? Communication. Understanding where the problem lies is the first step. Learn how to identify misalignment in our latest blog post. "Identifying Misalignment. Is your team not working toward the same goal?" _________________________________________ About the Guest: Chris Sterbenc is a fractional CRO and sales leadership veteran. Since 1990, he has helped scale multiple high-growth startups from sub-$1 million to double-digit millions, with several of those companies going public or being acquired, including Infrascale (acquired by Route 66), FreedomVoice (acquired by GoDaddy), Axcient (acquired by eFolder), and more. Today, he coaches first-time founder CEOs through his fractional CRO practice, Scale Up Accelerator Group, where he helps install foundational sales and go-to-market processes so startups can scale without chaos. Social Handles LinkedIn: https://www.linkedin.com/in/chrissterbencsalesleadercro/ Fun Facts: ⛳ He's a lifelong sports enthusiast and still plays "a ton of golf," traveling the country by gravel road to discover new courses. 🍺 He's a huge foodie and loves exploring local microbrews and cuisine wherever he goes. 🏃‍♂️ He's had to "cool it on the more vigorous sports" as the mileage on his body adds up, but that hasn't slowed his competitive spirit. _____________________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

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The 3 Words Killing Your Team's Execution

Excessive corporate jargon and endless meetings have caused many team members to tune out, even during important meetings. So it's no surprise that, although everyone initially agrees on the plan, friction between teams begins as soon as the work starts. In this practical episode of the Speak In Flow podcast, host Melinda Lee sits down with strategic communications expert Eileen Wixted to diagnose why alignment breaks down, and exactly how to fix it. Eileen debunks the myth that communication is a "soft skill," revealing why it's actually a hard, hardwirable discipline as critical as math or science. In This Episode, You Will Learn: Why "Clear is Kind" Isn't Just a Saying “High-performing teams have a high-performing communication culture. You cannot have one without the other.” How leaders waste time, energy, and money communicating after solving problems, and the simple shift to putting communication at the center of every decision. Alignment vs. Agreement “You don't have to agree. But once the decision is made, you align and carry the flag.” A masterclass in how executive teams can debate fiercely, then move forward as one. The PEAR Model for High-Stakes Communication “A high-performing leadership team begins with its ability to communicate well.” A practical framework (People, Environment, Assets, Reputation) to assess any crisis or sensitive situation, even when you have no time to prepare. Tabletop Drills Are the New Crisis Plans Why 120-page binders don't work anymore, and how running short, injection-based crisis simulations prepares your team for real-world chaos. _________________________________ "Soft" problems often have hard consequen ces, and misalignment is one of them. The main problem is that it is difficult to spot without training and is often confused with a lack of motivation or accountability. Can you clearly identify when your team is misaligned? Learn how to identify misalignment in our latest blog post. "Identifying Misalignment. Is your team not working toward the same goal?" _________________________________ About the Guest: Eileen Wixted is a nationally recognized strategic communications and crisis management veteran and the principal of Wixted & Company. A former Emmy Award-winning broadcast journalist. Her firm has been named an Agency Elite Top 120 Firm by PRNews for four consecutive years, and she was named the Des Moines Business Record's 2016 Woman Business Owner of the Year. Today, she helps executives find the courage and the words to communicate in a way that builds understanding, trust, and lasting alignment, because as she puts it, "you can make great business decisions, but if you don't know how to communicate them, they will never get implemented." Social Handles Website: https://www.thinkwixted.com/ LinkedIn: https://www.linkedin.com/in/eileen-wixted-97b4796/ Fun Facts: 🍝 Eileen is originally from Brooklyn, New York, and brings that direct, no-nonsense style to everything she does. 🍽️ Her first job was as a waitress at a Coney Island diner, where you could not write anything down or use a tray to carry the food. Arms only! 🕺 She also won the Big Daddy's disco contest in Fort Lauderdale, Florida. (Yes, really.) _________________________________ About Melinda: Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results. She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence. Website: https://speakinflow.com/ Facebook: https://m.facebook.com/speakinflow Instagram: https://instagram.com/speakinflow LinkedIn: https://www.linkedin.com/in/mpowerall Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcast review. Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

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