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Small Biz, Big Brain

Alex Rivera and Harper Sloane

Hosted by Alex Rivera and Harper Sloane, Small Biz Big Brain tackles the massive shift in how AI is transforming small business ownership. Monthly topics are delivered in weekly episodes, revealing business insights on how to survive and thrive in the age of AI.

  • 3 episodes
  • Updated Monday

Episodes3

  • Monday · 7 min

    The Invisible Business: How AI Search Picked Your Competitors (Part 1 of 4)

    The Invisible Business: How AI Search Picked Your Competitors (Part 1 of 4) Only 1.2% of local business locations are ever recommended by AI search. You could be #1 on Google, running ads, and sitting on a beautiful website—and still be completely invisible to customers asking ChatGPT for local recommendations. In the launch of our 4-part series, Alex Rivera and Harper Slone break down one of the fastest consumer behavior shifts in digital history: AI usage for finding local businesses jumped from 6% to 45% in a single year. While 88% of small businesses have zero strategy for AI search, the rules of local discovery have completely changed. The 1.2% Reality Check: Why 1 in 46 locations get recommended by AI search while the rest are left out of the conversation. ChatGPT Passes Yelp: Why ChatGPT is now the 3rd most-used platform for local business discovery. The Google Maps Fallacy: Why there is only a 45% overlap between top Google Map pack winners and AI recommendations. The Zero-Click Threat: How Google AI Overviews slash organic click-through rates by 58% for #1 ranked results. Ranking vs. Cross-Referencing: How AI evaluates entity identity across NAP consistency, FAQ schema, reviews, and earned media. The Massive White Space: Why your competitors’ inaction is your biggest opportunity to build an undisplaceable local presence. This is Part 1 of 4 in The Invisible Business mini-series on Small Biz Big Brain. Hit Follow or Subscribe right now so you don't miss Part 2, where we break down the step-by-step action plan to build an AI-ready business profile. Key Highlights & Stats from This Episode:🔔 Subscribe & Follow

  • March 16 · 12 min

    Stop Chasing Strangers

    Explore the shift from transactional loyalty to "Relational Loyalty," detailing how small businesses can leverage personal connections and community to dramatically increase customer retention and profitability.

  • March 3 · 10 min

    Fractional Executive

    Is it possible to hire a Chief Financial Officer for less than you pay your full-time bookkeeper? Is that a dream? A fantasy? Some kind of business-owner fever dream you have after too much late-night coffee? Listen and find out!