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Revenue Hub

We aim to discuss topics relevant to professionals within the Hotel, Travel & Leisure sectors.

Whether you are in a Revenue Management function, Reservations, Front Office Operations, Digital Marketing or Sales, we hope the topics discussed will be of interest and either answer some questions or prompt some more.

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July 22 · 27 min
Wanting to Adopt AI Is Not a Problem But Lack of AI Fluency in Commercial Teams Is
Everyone in hospitality is talking about AI - but is your hotel's commercial operation actually ready for it? In this episode of the AI Reality Check Series, I talk with Nicole Adair, Product leader at FLYR Hospitality, to cut through the hype and get honest about what “AI ready” really means for hotel revenue, marketing, distribution, sales, and GM teams. Nicole breaks down the gaps hotels rarely talk about: why “we want more AI” isn't a problem statement, why basic AI fluency (not a data science degree) is the missing skill on most commercial teams, why leadership and culture set the tone for adoption, and how to tell a genuine AI-driven platform from software that's simply rebranded itself as “AI” to justify a higher price tag. ────────────────────────────── 🔗 LINKS & RESOURCES ────────────────────────────── ● Flyr Hospitality: https://www.flyrhospitality.com/ ● Connect with Nicole Adair on LinkedIn: https://www.linkedin.com/in/nicole-adair/ ● Revenue Hub: https://revenue-hub.com/ ● Connect with Trevor Grant on LinkedIn: https://www.linkedin.com/in/trevor-grant-revenue-hub/ ────────────────────────────── 💬 ENJOYED THIS? HERE'S HOW TO HELP ────────────────────────────── 👍 Please like this if you found it interesting 🔔 Subscribe for hotel revenue, marketing & sales strategy content ────────────────────────────── 🏷 TAGS ────────────────────────────── #HotelAI #RevenueManagement #HospitalityTechnology #AIReadiness #HotelMarketing #CommercialStrategy #FLYRHospitality #AIRealityCheck #HotelOperations #MachineLearning
July 22 · 27 min
Why Problematic Hotels Can Be The Most Valuable for AI to Learn From
Welcome to the next instalment of our AI Reality Check series, where we ask a simple question: if you're running a rubbish hotel, will AI actually make it a great one? 🤖🏨 In this conversation, I talk with Fulvio Giannetti, CEO of Lybra Tech, to explore why AI acts as an accelerator, magnifying whatever is already working (or already broken) inside a hotel's commercial operation. 🔑 In This Episode: ● Why AI amplifies existing problems instead of fixing them ● The real reason “bad data” usually isn't a technology problem ● How segmentation quality determines the value an RMS can deliver ● Why outliers are some of the most valuable data points you can have ● What actually separates a hotel that's ready for AI from one that isn't ────────────────────────────── 🔗 LINKS & RESOURCES ────────────────────────────── ● Lybra Tech: https://www.lybra.tech/ ● Connect with Fulvio Giannetti on LinkedIn: https://www.linkedin.com/in/fulviogiannetti/ ● Revenue Hub: https://revenue-hub.com/ ● Connect with Trevor Grant on LinkedIn: https://www.linkedin.com/in/trevor-grant-revenue-hub/ ────────────────────────────── 💬 ENJOYED THIS? HERE'S HOW TO HELP ────────────────────────────── 👍 Please like this if you found it interesting 🔔 Subscribe for hotel revenue, marketing & sales strategy content ────────────────────────────── 🏷 TAGS ────────────────────────────── #AIinHospitality #RevenueManagement #HotelTech #DataQuality #HotelIndustry #RevenueHub #Lybra #AIRealityCheck #HospitalityTech #Hoteliers
July 21 · 28 min
The Question Every Hotel Skips Before Buying AI (It's Not About the Software)
🏨📈🔍 AI won't turn a badly-run hotel into a great one - it'll just show everyone how badly it's being run. In this episode I talk with Tomasz Leszczynski of BEONx to unpack what "AI readiness" actually means for a hotel commercial team, and why most operators are asking the wrong first question. ✅ Why data quality, not software, is the real foundation for AI success ✅ The "empty process" trap - busywork that feels productive but adds zero value ✅ Why people always come before process, and process always comes before tech ✅ How clean data compounds into double-digit growth (and messy data kills ROI) ✅ Tomasz's real-world estimate: what % of hotel groups are actually AI-ready ────────────────────────────── 🔗 LINKS & RESOURCES ────────────────────────────── ● BEONx: https://beonx.com/ ● Connect with Tomasz Leszczynski on LinkedIn: https://www.linkedin.com/in/tomasz-leszczynski7/ ● Revenue Hub: https://revenue-hub.com/ ● Connect with Trevor Grant on LinkedIn: https://www.linkedin.com/in/trevor-grant-revenue-hub/ ────────────────────────────── 💬 ENJOYED THIS? HERE'S HOW TO HELP ────────────────────────────── 👍 Please like this if you found it interesting 🔔 Subscribe for hotel revenue, marketing & sales strategy content ────────────────────────────── 🏷 TAGS ────────────────────────────── #AIinHospitality #HotelRevenueManagement #RevenueManagement #HospitalityTech #HotelCommercialStrategy #DataQuality #RMS #HotelIndustry
July 21 · 36 min
100 Free Employees, 24/7: The AI Readiness Test for Hotels
AI won't make a rubbish hotel a good hotel - it will just expose the cracks faster. In this episode, I talk with Kris Glabinski of Aggregate Intelligence to unpack what genuine AI-readiness looks like for hotels and hotel groups, and why most commercial operations aren't there yet. Kris explains why data is actually the easy part to fix - and why process and people are where AI adoption really succeeds or fails. From the “100 free employees” thought experiment to the chicken-and-egg relationship between data, process and people, this is a grounded, practical look at what to fix before you invest in AI. ────────────────────────────── 🔗 LINKS & RESOURCES ────────────────────────────── ● Aggregate Intelligence: https://aggregateintelligence.com/ ● Connect with Kris Glabinski on LinkedIn: https://www.linkedin.com/in/glabinski/ ● Revenue Hub: https://revenue-hub.com/ ● Connect with Trevor Grant on LinkedIn: https://www.linkedin.com/in/trevor-grant-revenue-hub/ ────────────────────────────── 💬 ENJOYED THIS? HERE'S HOW TO HELP ────────────────────────────── 👍 Please like this if you found it interesting 🔔 Subscribe for hotel revenue, marketing & sales strategy content ────────────────────────────── 🏷 TAGS ────────────────────────────── #HotelAI #RevenueManagement #HospitalityTechnology #AgenticAI #DataStrategy #HotelIndustry #TravelTech #CommercialStrategy #AIReadiness #HospitalityLeadership
July 16 · 33 min
Why The Data Accuracy Problem Quickly Becomes an AI Process Problem
AI is everywhere in hospitality right now - but is your hotel actually ready for it, or are you just bolting new tech onto old problems? In this episode, I talk with Peter Brauer of Get Into More (https://www.getintomore.com/) to break down what genuine AI-readiness looks like for hotels and hotel groups. We dig into the three things that matter more than any tool: your people, your data, and your processes - and why skipping the groundwork means AI just amplifies whatever's already broken. Peter shares the red flags that signal a hotel's data reflects broken process rather than market reality, and his honest take on whether compromised historical data should be a dealbreaker. ────────────────────────────── 🔗 LINKS & RESOURCES ────────────────────────────── 🌐 Website — https://www.getintomore.com/ 🌐 Website — https://revenue-hub.com 💼 LinkedIn — https://linkedin.com/company/revenue-hub ────────────────────────────── 💬 ENJOYED THIS? HERE'S HOW TO HELP ────────────────────────────── 👍 Like this if you found it useful 🔔 Subscribe for hotel revenue, marketing & sales strategy content ────────────────────────────── 🏷 TAGS ────────────────────────────── #HotelAI #Hospitality #RevenueManagement #HotelTech #AIReadiness #HospitalityIndustry #HotelOperations #DataIntegrity #TravelTech #GetIntoMore
July 16 · 24 min
Is Your Hotel Ready for AI or Are You About to Automate Broken Processes?
Is your hotel actually ready for AI - or are you about to automate broken processes even faster? In this episode, I talk with Willem Rabsztyn, CEO of Bookboost, to unpack what AI readiness really means for hotels and hotel groups. From data silos to security guardrails to spotting genuine AI value versus pitch-deck buzzwords, Willem breaks down the foundations every property needs before deploying AI at scale. What You'll Learn ● Why unifying guest data is the real first step before any AI rollout ● The security risks of giving AI agents unrestricted API access ● How to shift staff mindset from “clicking buttons” to prompting agents ● Why messy data is usually a silo problem, not a “bad data” problem ● The three levels of AI maturity (and Willem's “protein powder” analogy) ● How to test whether a tech solution's “AI” is real or just marketing ● What commercial and operational foundations hotels need for the next 3–5 years ────────────────────────────── 🔗 LINKS & RESOURCES ────────────────────────────── 🌐 Website — https://www.bookboost.io/ 🌐 Website — https://revenue-hub.com 💼 LinkedIn — https://linkedin.com/company/revenue-hub ────────────────────────────── 💬 ENJOYED THIS? HERE'S HOW TO HELP ────────────────────────────── 👍 Like this if you found it useful 🔔 Subscribe for hotel revenue, marketing & sales strategy content ────────────────────────────── 🏷 TAGS ────────────────────────────── #HotelTech #HospitalityAI #AIReadiness #CustomerDataPlatform #Bookboost #HotelMarketing #GuestExperience #HospitalityIndustry #AgenticAI #DataStrategy
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July 15 · 24 min
1: AI Can’t Fix Ineffective People, Tools or Processes, But Will Magnify Any Problems
In this episode, Trevor Grant sits down with Firas Moolla from HotelIQ (www.hoteliq.io) to unpack what “AI readiness” actually looks like in hotel commercial operations, why data quality quietly underpins everything, and why the smartest hoteliers fix their fundamentals before they buy another tool. They cover the “three-legged stool” of people, tools, and processes, why geographic source market data is the ultimate stress test for a hotel's operations, how to incentivize front desk teams to capture better data, how long a real data clean-up actually takes, and what an honest AI readiness assessment looks like in practice. Whether you're a GM, revenue leader, or hotel owner exploring AI vendors, this conversation will help you ask better questions before you sign anything. ────────────────────────────── 🔗 LINKS & RESOURCES ────────────────────────────── 🌐 Website — https://www.hoteliq.io/ 🌐 Website — https://revenue-hub.com 💼 LinkedIn — https://linkedin.com/company/revenue-hub ────────────────────────────── 💬 ENJOYED THIS? HERE'S HOW TO HELP ────────────────────────────── 👍 Like this if you found it useful 🔔 Subscribe for hotel revenue & sales strategy content ────────────────────────────── 🏷 TAGS ────────────────────────────── #HotelTech #HospitalityAI #RevenueManagement #DataQuality #HotelOperations #AIReadiness #HotelIQ #HospitalityIndustry #PMS #CommercialStrategy #HotelManagement #AIinHospitality
July 15 · 25 min
AI Isn't a Magic Fix for Hotel Marketing, But It Is Changing the Rules
or the last couple of years, AI has been sold to the hotel industry as a silver bullet. In a recent conversation with Tristan Heaword of digital marketing agency three&six, one of our Expert Partners, I put that assumption to the test - and the answer was refreshingly honest: AI won't fix a broken hotel. It will amplify whatever is already there, good or bad. ────────────────────────────── 🔗 LINKS & RESOURCES ────────────────────────────── 🌐 Website — www.threeandsix.agency/ 🌐 Website — www.revenue-hub.com 💼 LinkedIn — www.linkedin.com/company/revenue-hub ────────────────────────────── 💬 ENJOYED THIS? HERE'S HOW TO HELP ────────────────────────────── 👍 Like this if you found it useful 🔔 Subscribe for hotel revenue & sales strategy content ────────────────────────────── 🏷 TAGS ────────────────────────────── #HotelMarketing #AIinTravel #HospitalityTech #DigitalMarketing #SEO #IndependentHotels #HotelSEO #AISearch #TravelTech #RevenueManagement
July 2 · 26 min
Fix your fundamentals first 👷🏻‍♂️AI can't recommend what it can't find 🔍👀
AI is changing how travellers discover and book hotels — but is your property actually set up to take advantage of it? In this episode, I talk with hotel SEO and Generative Engine Optimization (GEO) specialist Stephanie Smith of Cogwheel to break down what hoteliers need to get right before chasing the AI hype. From content and reviews to persona-led marketing, MCP connections, and why ROAS is the wrong metric altogether - this is a no-nonsense look at what's actually driving AI visibility in 2026. 🔗 LINKS 🌐 Website — www.revenue-hub.com 💼 LinkedIn — www.linkedin.com/company/revenue-hub #hotelmarketing #GEO #GenerativeEngineOptimization #HotelSEO #AIinTravel #HospitalityMarketing #DigitalMarketing #ChatGPT #HotelTech #TravelTech #SEO #AIStrategy #HotelDiscoverability #MarketingPodcast
July 2 · 28 min
AI Amplifies What Works 💪🏻 It Doesn't Fix What's Broken ⛓️‍💥
Are hotels getting seduced by AI promises before they've sorted the basics? In this conversation, digital acquisition expert Hicham Benyebdri of Userguest, cuts through the hype - explaining why no amount of AI-powered advertising will save a hotel with a broken booking path, weak conversion rate, or poor reviews. We also get into how hotels can realistically compete with OTAs on their own turf, why paid platforms like Google and Meta aren't always working in your favour, and how the smartest hotels are using AI to read market signals and pivot faster than their competitors. If you're a hotelier or work in hotel marketing, this one is worth your time. Topics covered: ➡️ Getting your digital foundations right before investing in AI ➡️ How AI fits into paid acquisition strategy ➡️ Where hotels commonly misfire with automated campaigns ➡️ Competing with OTAs for direct bookings ➡️ How traveller booking behaviour is shifting ➡️ Using AI to respond faster to changing market conditions 🔗 LINKS & RESOURCES 🌐 Website — www.revenue-hub.com 💼 LinkedIn — www.linkedin.com/company/revenue-hub #HotelMarketing #DirectBookings #HospitalityTech #AI #DigitalMarketing #HotelIndustry #HotelTech #RevenueManagement #OTA #BookingEngine #HospitalityMarketing #DirectBooking #TravelTech #HotelStrategy
Oct 23, 2025 · 47 min
3+3+3 Ep2: Personalised Pricing, Always On and Booking Decline
The hotel industry is at a crossroads. In our latest conversation, we tackled three issues that could reshape how we drive revenue and lead our teams (you can also watch the discussion on YouTube - https://youtu.be/phyPUpQQM4k): 🔹 Personalised Pricing Is it the next big leap - or a guest trust disaster waiting to happen? Airlines and retail are moving fast, but are hotels really ready for true 1:1 pricing? Or is sharper segmentation + attribute-based selling a safer path? 🔹 The “Always-On” Culture Revenue never sleeps - but do we? The pressure to be constantly available may feel like strength, but in reality, it’s a recipe for burnout and poor decisions. The leaders winning today are focusing on output over input and drawing clear boundaries around what counts as an “emergency.” 🔹 Booking.com Losing Share We’re seeing Booking.com production slipping in some markets, with growth shifting toward Expedia and direct. Is it dilution (apartments flooding the platform)? Legal and EU pressure? Or a sign that hotels are finally clawing back some control? 👉 The takeaways: Experiment with personalisation, but keep fairness + transparency at the core. Protect your teams (and yourself) by setting boundaries - performance > hours online. Diversify your distribution mix now. The OTA landscape is shifting faster than most realise. 🔥 Question for you: Would you trial true personalised pricing if the technology existed - and how would you keep it fair for your guests? 👇 Share your thoughts - we’d love to hear how you’re tackling these challenges in your hotels. #HotelRevenue #RevenueManagement #DirectBookings #OTAStrategy #PersonalisedPricing #AttributeBasedSelling #HospitalityLeadership #WorkLifeBalance #AIinHospitality #Bookingcom #Expedia #HotelMarketing #DistributionStrategy #PMS #RMS #HotelDistribution
Sep 18, 2025 · 43 min
Unlock Revenue Potential: Converting Hotel Lookers into Bookers (Case Study)
🚨 39% of bookings in just 30 days came from one simple change. Aurora Anguilla Resort & Golf Club had a problem many hotels face: 👉 Strong website traffic, but too few guests converting. 👉 Great offers hidden deep in the site. 👉 Risk of losing visitors to OTAs. By partnering with Booking Success (digital strategy) and Userguest (smart messaging), they turned things around: ✔️ +50% increase in “look-to-book” rate ✔️ $175,000 in direct revenue in 30 days ✔️ Over $500,000 tied to smart messaging initiatives ✔️ All while keeping the guest journey seamless and on-brand 💡 The takeaway? Driving traffic is only half the battle. Conversion-focused digital tools - used strategically - can transform how hotels capture direct revenue and reduce OTA reliance. You can watch the full video here: https://youtu.be/LfjLSJMzAxo And if you don't want to miss any of our videos, you can subscribe to our YouTube channel: https://www.youtube.com/@RevenueHub #HotelManagement #RevenueManagement #HotelMarketing #DirectBookings #HospitalityLeadership
Jul 22, 2025 · 35 min
DMA Fallout: Why Google’s Compliance Could Kill Hotel Direct Bookings | Must-Know for Hoteliers
The EU’s Digital Markets Act (DMA) was designed to create a fairer digital landscape - but could it actually end up harming hotels instead? In this discussion with Javier Delgado Muerza of mirai, we break down the latest developments following the European Commission’s investigation into Google’s compliance with Article 6.5 of the DMA. With two proposed solutions (Option A and Option B), both could significantly reduce the visibility of direct hotel websites in Google search results - and that’s bad news for hoteliers and revenue managers. 👉 What’s at stake for your hotel? 👉 Why are direct bookings under threat? 👉 Who benefits from these changes - and who loses? 👉 Why is the hotel industry so silent while major OTAs stand to gain? You’ll hear why this shift could drastically increase reliance on OTAs, shrink profit margins, and give even more power to large U.S.-based intermediaries like Booking and Expedia - all under the banner of "fairness." Here is the LinkedIn post Javier refers to in the video: https://www.linkedin.com/pulse/european-commission-condemns-hotels-direct-sales-visibility-wzhbf/ 🔔 If you’re a hotel general manager, revenue leader, or distribution expert - this is a must-watch. Learn how these regulatory changes could affect your business, what’s coming next, and what you can do to protect your direct booking channels. 👍 Subscribe, and share to keep the conversation going. Don’t let the future of hotel distribution be decided without you. #HotelDistribution #DMA #GoogleSearch #RevenueManagement #HotelMarketing #DirectBookings #DigitalMarketsAct #OTAs #TravelTech #HospitalityIndustry
Jun 26, 2025 · 52 min
Unlocking Revenue Potential by Combining Human Intelligence and AI (Case Study)
In this powerful case study, discover how The First Group Hospitality (TFG) revolutionized its revenue strategy by combining cutting-edge AI with human expertise - driving real results in one of the world’s most competitive hotel markets: Dubai. 🏨📈 🔍 Join Muhammad Hamoud (Head of Revenue Management Analytics at TFG), Sameer Umar (COO at HotelIQ), and David Esteban (Product Manager, SHR RMS) as they reveal: ✅ The REAL challenges of manual pricing (and how to overcome them) ✅ How TFG scaled fast with SHR’s AI-powered RMS ✅ Why HotelIQ’s enterprise analytics changed the game ✅ How to gain forecasting accuracy within 1.4% — even for new openings ✅ The secret to team buy-in and driving cultural change Whether you’re a hotel GM, revenue leader, or tech-savvy hotelier, this video is packed with insights to help you make smarter, faster, and more profitable decisions. 👉 Don’t forget to subscribe if you’re ready to take your hotel’s revenue strategy to the next level! Discussion Timline: 00:00 – Welcome, Introduction and Soundbites 05:29 – Into from Muhammad (Hamoud) Al Hamoud 06:17 – Into from Sameer Umar 07:28 – Into from David Esteban 08:46 – Sameer sets the scene for this case study discussion 10:59 – Hamoud shares initial differences he noticed after joining TFG from Marriott 14:24 – Hamoud outlines what revenue management culture existed in TFG 16:47 – Evaluating RMS solutions and why SHR RMS 22:32 – David discusses how AI is playing a greater role in hotel revenue management 27:58 – Hamound outlines changes he has been making in TFG 32:10 – How has the team reacted to the introduction of technology 36:47 – Sameer outlines the positive impact of bringing together HotelIQ and SHR RMS 41:18 – Hamound outlines how this technology combination is adding value 49:30 – David offers his final thoughts 51:07 – Samir offers his final thoughts #HotelRevenue #AIinHospitality #RevenueManagement #HotelIQ #SHRRMS #HospitalityTech #HotelCaseStudy #HotelierInsights #DubaiHotels #TFGSuccess Music credit Adventures by A Himitsu https://soundcloud.com/a-himitsu Creative Commons — Attribution 3.0 Unported— CC BY 3.0 Free Download / Stream: http://bit.ly/2Pj0MtT Music released by Argofox https://www.audiolibrary.com.co/a-himitsu/adventures Music promoted by Audio Library https://youtu.be/MkNeIUgNPQ8
Jun 12, 2025 · 31 min
AI Agents and Metasearch Future: What GMs Need to Know
In this episode, we sit down with Diego Varela, Metasearch Product Owner at Mirai, to explore how AI agents like Google Gemini, ChatGPT Operator, and Kayak.ai are reshaping the travel landscape - and what that means for hotel general managers. Are AI agents going to kill metasearch? Will travelers still compare prices? How should hotels adapt their distribution strategy to stay competitive? 🎯 Key Topics: The future of metasearch in the age of AI How platforms like Google, Kayak, and TripAdvisor are responding Why price comparison is still crucial for hotels The potential risks for direct bookings What hotel GMs should be doing right now to prepare Whether you're managing an independent hotel or a mid-size chain, this discussion breaks down the opportunities and threats posed by AI agents - and how hoteliers can stay ahead. 👉 Don’t forget to subscribe for more insights on tech, trends, and tools for hotel leaders. #AIinTravel #HotelManagement #Metasearch #HotelMarketing #DirectBookings #TravelTech #AIagents #ChatGPT #GoogleGemini #HospitalityTrends2025 Timeline: 00:00 – Welcome, Introduction and Soundbites 02:42 – Meet Diego Varela & Mirai’s role in metasearch 06:14 – Will AI agents replace metasearch for hotels? 14:00 – How will metasearch platforms evolve 16:55 – How will AI Agents impact OTAs and direct bookings 23:02 – Will AI Agents develop a preference and potential bias 31:09 – Outro and thanks to Diego Music credit Adventures by A Himitsu https://soundcloud.com/a-himitsu Creative Commons — Attribution 3.0 Unported— CC BY 3.0 Free Download / Stream: http://bit.ly/2Pj0MtT Music released by Argofox https://www.audiolibrary.com.co/a-himitsu/adventures Music promoted by Audio Library https://youtu.be/MkNeIUgNPQ8
Jun 5, 2025 · 47 min
3+3+3 = 3 Revenue Questions, 3 Bald Men and 3 Opinions
🎥 In this video discussion we explore the Future of Hotel Revenue Management: Strategy, AI & the Human Touch. We dive into the evolving world of hotel revenue management — and why it’s about so much more than rates and RevPAR. 💡 Should hotels still rely on historical data for forecasting? 💡 Is AI really leveling the playing field for smaller hotels? 💡 What does it mean to move from tactical to strategic — or even experimental — revenue management? Join our experts Veit Meier of berner+becker and Thibault Catala of Catala Consulting as they explore how technology, traveler behavior, and shifting expectations are transforming the role of the revenue manager. From the impact of AI and real-time data to the need for gut instinct, soft skills, and scenario planning — this video breaks down what hotel GMs need to know to stay ahead. Whether you manage a boutique property or oversee a portfolio, this conversation is packed has many thoughts and insights which might help you lead your commercial strategy into the future. 📺 Watch our the full video of this discussion here: https://bit.ly/3HtQyn1 💬 Got a topic you'd like us to cover? Drop it in the comments! #HotelRevenueManagement #HotelTech #AIinHospitality #Forecasting #RevenueManager #HotelStrategy #hospitalityleadership Music credit Adventures by A Himitsu https://soundcloud.com/a-himitsu Creative Commons — Attribution 3.0 Unported— CC BY 3.0 Free Download / Stream: http://bit.ly/2Pj0MtT Music released by Argofox https://www.audiolibrary.com.co/a-himitsu/adventures Music promoted by Audio Library https://youtu.be/MkNeIUgNPQ8
May 29, 2025 · 33 min
Discover How Causal & Multimodal AI Are Transforming Hotel Operations
In this exclusive interview, we sit down with Amit, Head of Machine Learning at Cloudbeds, to explore how Causal AI and Multimodal AI are revolutionizing the hotel industry. From boosting occupancy to delivering personalized guest experiences, learn how cutting-edge hotel technology is reshaping the future of hospitality. ✅ What you’ll learn: What is Causal AI and how it helps hoteliers make smarter, data-driven decisions How Multimodal AI connects guest data, images, and messages for seamless operations Real examples of how AI can automate upsells, personalize stays, and break down departmental silos How Cloudbeds Intelligence is using AI to unify hotel systems and unlock new revenue opportunities 📈 Whether you're a hotel owner, revenue manager, or hospitality marketer, this video will show you how to turn your hotel data into actionable insights using next-gen AI tools. 👉 Subscribe for more hotel technology trends and AI insights. #HotelTechnology #AIForHotels #Cloudbeds #CausalAI #MultimodalAI #HotelRevenue #HospitalityTech #GuestExperience #HotelMarketing #HotelOperations #FutureOfHospitality #HotelAutomation Music credit Adventures by A Himitsu https://soundcloud.com/a-himitsu Creative Commons — Attribution 3.0 Unported— CC BY 3.0 Free Download / Stream: http://bit.ly/2Pj0MtT Music released by Argofox https://www.audiolibrary.com.co/a-himitsu/adventures Music promoted by Audio Library https://youtu.be/MkNeIUgNPQ8
Jan 23, 2025 · 8 min
Global Revenue Forum - January 30th 2025
In this interview we are joined by Ally Northfield, Managing Director at Revenue by Design. Global Revenue Forum (GRF) was co-founded by Ally, Annemarie Gubanski, CEO at Taktikon Consultancy and Emanuele Nardin, Managing Director at Hotelperformance. In this short discussion Ally outlines what is Global Revenue Forum? How has GRF evolved over the years? What is the focus of the GRF event this year? What should previous attendees visit in 2025? What is the value to new attendees and what will they experience? Hope you enjoy the conversation Global Revenue Forum 2025 will explore whether the hospitality industry is optimally positioned to capitalise on profit opportunities emerging as a consequence of AI-enabled efficiencies in our workplace and our homes. How do we respond to the growing trend of individuals demanding personally validating experiences? How do we price to meet the demand for tailored spaces as work blends with increased leisure time? What potential do distribution marketplaces offer to unlock routes to market and build closer guest relationships? The 2025 event will explore the following: AI-Driven Opportunities How AI advancements are creating new profit opportunities across the hospitality industry, including hotels, apartments, short-term rentals and open air accommodation. Efficiency and Personalisation Understand how AI-enabled efficiencies are reducing working hours of our guests, leading to increased demand for personally validating experiences and tailored spaces that blend work and leisure Operational AI Efficiencies Examine how AI is transforming hotel operations across all revenue-generating departments, from service delivery to guest interactions, driving profit growth New Revenue Streams Guidelines to future approaches to customized hotel booking experiences Distribution Marketplaces Join the conversation to discuss the potential of new distribution platforms to unlock routes to market, build stronger guest relationships, and enhance profitability Future Profit Opportunities Investigate how the hospitality industry can stay ahead of AI-driven trends to secure long-term growth and success
Jun 21, 2024 · 21 min
Top Tips to Help Convert Website Lookers into Hotel Bookers
Hi, welcome to another of our Coffee Time Chats Today we focus on converting visitors to your website into booking guests To share their insights, tips and advice, we are joined by Savina Karaivanova of Userguest, one of our Expert Partners We discuss the importance of the hotel website user experience to increase conversions, the need for clear CTAs (Call to Actions), how personalizing offers and tailoring these to specific target markets can drive bookings and the critical need to streamline the booking process to maximize revenue and minimize low periods. Finally, Savina outlines the latest Userguest offer where Hotels can sign up for a free Website Audit Really hope you enjoy the conversation 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/WaqnsZNIMFc 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link
Jun 19, 2024 · 28 min
Boost Tour Operator Business With Effective Revenue Management
Hi, welcome to another of our Coffee Time chats. Today we look at how hotels revenue manage tour operator business, or, more accurately, how they don’t revenue manage tour operator business. To bring their views and insights, we are joined by David McGloin, VP Sales for BEONx, one of our Expert Partners In this discussion we consider the challenges of managing Tour Operator business, from negotiating prices, to navigating the current uncertain travel landscape and the need for a more dynamic and organized approach to pricing and forecasting this business segment. Finally, David talks to us about the BEONx Tour Operator module Really hope you enjoy the conversation 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/0z4hcd-4G8Q 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link

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