Retail Insights

Multimedia Plus, Inc.

Retail Insights is a podcast dedicated to exploring the latest trends, innovations, and challenges in the retail industry. Each episode delves into topics such as consumer behavior, e-commerce growth, sustainability in retail, and how technology is transforming the shopping experience. Whether you're a seasoned retail professional, an aspiring entrepreneur, or simply curious about the ever-evolving world of retail, Retail Insights offers valuable knowledge, insider perspectives, and actionable strategies to help you stay ahead in the marketplace. Tune in for data-driven analysis, and the stories shaping the future of retail.

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23 episodes
fortnightly
Avg 18 min
English

Episodes 23

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S4 · E7
October 23 · 17 min
The Most Expensive Decision in Retail May Be the One Made Too Late
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! The Most Expensive Decision in Retail May Be the One Made Too Late https://multimediaplus.com/the-most-expensive-decision-in-retail-may-be-the-one-made-too-late/ Boston Consulting Group, The Advanced Analytics Behind Fashion Company Markdowns, March 2020. Fisher, Gallino and Netessine, Does Online Training Work in Retail?, Manufacturing & Service Operations Management, 2021. Multimedia Plus, Case Study: Markdown Rate Down 17.7% Year Over Year, August 2026.
- Transcript
S4 · E6
September 30 · 21 min
Surgical hiring for the 2026 holiday rush
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! 2026 Holiday Hiring Outlook: After Lowest Season Since 2008, Will Retailers Stock Up on Workers? https://www.challengergray.com/blog/2026-holiday-hiring-outlook-after-lowest-season-since-2008-will-retailers-stock-up-on-workers/?utm_source=chatgpt.com Holiday Hiring Is Changing. Is Your Frontline Ready? https://multimediaplus.com/holiday-hiring-is-changing-is-your-frontline-ready/
- Transcript
S4 · E5
September 9 · 23 min
Retail practice at scale with AI roleplay
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! AI Role-Play Is Not the Training. It’s the Practice the Training Was Missing. https://multimediaplus.com/ai-role-play-is-not-the-training-its-the-practice-the-training-was-missing/ Blume, B. D., et al. Research on training transfer and the application of learned knowledge, skills, and attitudes to workplace performance. Human Resource Development Review / related systematic review literature, 2025–2026. https://www.sciencedirect.com/science/article/pii/S136656262500035X Ericsson, K. A. “Deliberate Practice and Acquisition of Expert Performance: A General Overview.” Academic Emergency Medicine, 2008. https://pubmed.ncbi.nlm.nih.gov/18778378/ Gegenfurtner, A., et al. Meta-analytic research on learner-centered professional training, including practice, feedback, and role-play. Educational Research Review. https://www.sciencedirect.com/science/article/pii/S1747938X11000157 Simulation-based communication training literature reviewing repeated practice, feedback, and skill development in realistic scenarios. PMC / National Library of Medicine. https://pmc.ncbi.nlm.nih.gov/articles/PMC8990192/ Recent survey research on controllable text-to-speech systems, including advances in emotional expression, prosody, timbre, and speaking style. Proceedings of EMNLP 2025. https://aclanthology.org/2025.emnlp-main.40/ Research on fine-grained emotional control in expressive speech synthesis, including emotion intensity and mixed emotional states. arXiv, 2024. https://arxiv.org/abs/2410.00316 McGaghie, W. C., et al. Research on deliberate practice and mastery learning emphasizing measurable standards, feedback, and repeated performance improvement. Medical Education / simulation-based mastery learning literature. https://pubmed.ncbi.nlm.nih.gov/26375272/
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S4 · E4
August 17 · 16 min
Why More Training Content Is Making Retail Training Worse
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! Why More Training Content Is Making Retail Training Worse https://multimediaplus.com/why-more-training-content-is-making-retail-training-worse/
- Transcript
S4 · E3
August 5 · 18 min
Why Associates Stop Trusting Corporate Communication
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! Why Associates Stop Trusting Corporate Communication https://multimediaplus.com/why-associates-stop-trusting-corporate-communication/
- Transcript
S4 · E2
July 21 · 19 min
Your Stores Don't Have a Communication Problem. They Have a Comprehension Problem.
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! Why Communication Metrics Are Misleading and Why Understanding Is the Real KPI https://multimediaplus.com/why-communication-metrics-are-misleading-and-why-understanding-is-the-real-kpi/
- Transcript
S4 · E1
July 2 · 24 min
Why Cheaper Gas Pressures Store Execution
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! Gas Prices Are Easing. Can Retailers Finally Catch Their Breath? https://multimediaplus.com/gas-prices-are-easing-can-retailers-finally-catch-their-breath/
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S3 · E29
June 18 · 17 min
Solving the Product Video Scalability Gap
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! Home Improvement Retailers Have a Product Video Problem https://multimediaplus.com/home-improvement-retailers-have-a-product-video-problem/
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S3 · E28
May 23 · 19 min
Cinematic Roleplay for Retail Training
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! Scenario-Based Retail Training Works. MMP AI Studio Finally Makes It Scalable https://multimediaplus.com/scenario-based-retail-training-works-mmp-ai-studio-finally-makes-it-scalable/ MMP AI Studio https://multimediaplus.com/ai-studio/
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S3 · E27
May 11 · 19 min
Closing the Retail Operations Feedback Loop
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! The Rise of Closed-Loop Retail Communication https://multimediaplus.com/the-rise-of-closed-loop-retail-communication/
- Transcript
S3 · E26
May 4 · 22 min
How Physical Stores Save Online Brands
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! Harvard Business Review, The Comeback of the Physical Store—and What It Means for Your Business https://hbr.org/2026/04/the-comeback-of-the-physical-store-and-what-it-means-for-your-business
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S3 · E25
May 1 · 21 min
Instant Training Videos From Product URLs
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! AI Video Is Showing Up at Retail Technology Show. The Workflow Hasn’t Changed. https://multimediaplus.com/ai-video-is-showing-up-at-retail-technology-show-the-workflow-hasnt-changed/ Retail Technology Show https://www.retailtechnologyshow.com/
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S3 · E24
April 8 · 20 min
The Solution Retail Training Has Been Waiting For
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! Retail Moves Weekly. Your Training Can’t Keep Up. https://multimediaplus.com/retail-moves-weekly-your-training-cant-keep-up/
- Transcript
S3 · E23
March 26 · 22 min
From Content Creation to Content Generation
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! The Next Evolution of Retail Training: From Content Creation to Content Generation https://multimediaplus.com/the-next-evolution-of-retail-training-from-content-creation-to-content-generation/
- Transcript
S3 · E22
March 10 · 17 min
The Most Overloaded Job in Retail Isn’t What You Think
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! The Most Overloaded Job in Retail Isn’t What You Think https://multimediaplus.com/the-most-overloaded-job-in-retail-isnt-what-you-think/
- Transcript
S3 · E21
February 24 · 19 min
Slow Training Kills New Product Launches
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! Your Product Isn’t the Problem. Your Product Knowledge Is. https://multimediaplus.com/your-product-isnt-the-problem-your-product-knowledge-is/
- Transcript
S3 · E20
February 11 · 14 min
Markdowns Are The Cost Of Ignorance
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! The Most Overlooked Sales Driver in Retail? Real-Time Product Training Data https://multimediaplus.com/the-most-overlooked-sales-driver-in-retail-real-time-product-training-data/
- Transcript
S3 · E19
February 5 · 17 min
Closing Retail's Credibility Gap with Visual Training
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! The Rise of Visual Product Knowledge Training https://multimediaplus.com/the-rise-of-visual-product-knowledge-training/
- Transcript
S3 · E18
January 31 · 15 min
From NRF to Reality: Closing the Boardroom to Breakroom Gap
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! From NRF to Reality: Bringing Innovation Home to Your Stores https://multimediaplus.com/from-nrf-to-reality-bringing-innovation-home-to-your-stores/
- Transcript
S3 · E17
January 20 · 14 min
Resetting Your Team After the Retail Hangover
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! Love Is in the Air (And on the Floor): Reengaging Associates https://multimediaplus.com/love-is-in-the-air-and-on-the-floor-reengaging-associates/
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Showing 1–20 of 23 episodes