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Quality Remarks - The Podcast

Keith Klain

Check out my show talking to interesting people in or around AI assurance, quality engineering, and technology management.

About Quality Remarks

Keith Klain is a technology leader, Chartered Management Consultant, writer and international speaker working across AI assurance, operational risk, quality engineering and management accountability.

For more than 25 years, he has led global technology organisations and complex transformation programmes across financial services, consulting and enterprise technology. His current work focuses on how organisations evaluate AI-enabled systems, understand technology risk and determine whether the evidence supporting important decisions can actually be trusted.

As an advocate for workforce development and social impact, he has designed and delivered technology training curriculum for non-profits to create technology delivery centers in disadvantaged communities.

Keith is a contributing author to Taking Testing Seriously: The Rapid Software Testing Approach, has served as the Executive Vice President of the Association for Software Testing and has received multiple awards and recognition for his contributions to the software testing profession and diversity in tech.

You can find Keith here: LinkedIn YouTube www.qualityremarks.com

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21 episodes
Avg 1 hr 12 min
English

Episodes 21

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August 26 · 1 hr 18 min
QR Podcast - Angie Jones
On this episode of the QR Podcast, I sit down with my longtime friend Angie Jones, VP at the Agentic AI Foundation and former Head of Developer Relations for AI at Block, for a wide-ranging conversation about what’s real and what’s hype in agentic AI....
August 3 · 1 hr 11 min
QR Podcast - Ashley Hunsberger
https://www.linkedin.com/in/ashleyhunsberger/ and I have known each other through the software testing community for years, sharing panels, conference stages and more than a few conversations about quality, leadership and the realities of working in...
July 21 · 2 hr 5 min
QR Podcast - Michael Bolton
He’s the co-creator of https://rapid-software-testing.com/ and the book https://www.oreilly.com/library/view/taking-testing-seriously/9781394253197/ and a really good friend of mine - on this episode of the QR Podcast...
Nov 7, 2025 · 1 hr 26 min
QR Podcast - Paul Holland
https://www.linkedin.com/in/paul-j-holland/ is an expert at transforming how organizations test to be more efficient, valuable to stakeholders and finding important bugs fast. He’s built and lead test teams all over the planet and in my opinion, is...
Oct 15, 2025 · 1 hr 19 min
QR Podcast - Fiona Charles
https://www.linkedin.com/in/fionacharles/ is an absolute legend in the software testing world and I had the honor of sitting down with her to discuss tech ethics, the human side of technology, her adventures with...
Jun 14, 2025 · 1 hr 5 min
QR Podcast - Alessandra Moreira
https://www.alessandramoreira.com/home is one of my oldest friends in the testing world, we got to know each other when we were elected to the https://associationforsoftwaretesting.org/ Board of Directors together and then hung around in NYC while we...
May 25, 2025 · 1 hr 28 min
QR Podcast - Santosh Tuppad
These days, your philosophy about testing is more important than ever and a differentiator in the software testing market. Santosh Tuppad has been leading from the front since I first met him as a rising star at Moolya and through his workshops on...
Apr 29, 2025 · 1 hr 19 min
QR Podcast - James Christie
I first got to know https://www.linkedin.com/in/clarotesting?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BTEaL%2FCoYTOeUCJ8mPgrrkg%3D%3D in 2014 when the Context-Driven https://www.huibschoots.nl/wordpress/?page_id=1771 was...
Apr 8, 2025 · 1 hr 15 min
QR Podcast - Ash Hynie
I've been friends with Ash Hynie for over 10 years ever since we started hanging out in NYC working in QA engineering and developer advocacy. She has since gone on to greatness through various consulting gigs and heading up the DEI program at Credit...
Mar 2, 2025 · 26 min
Testing In The Pub - Making Better Testers (Part II)
Talking with https://www.linkedin.com/in/stephenjanaway/ and https://www.linkedin.com/in/dan-ashby/ in 2016 about how we can help testers and the testing community to improve and keep learning including promoting and educating people about better...
Mar 2, 2025 · 27 min
Testing In The Pub - Making Better Testers (Part I)
Talking with https://www.linkedin.com/in/stephenjanaway/ and https://www.linkedin.com/in/dan-ashby/ in 2016 about how we can help testers and the testing community to improve and keep learning including promoting and educating people about better...
Mar 2, 2025 · 1 hr 8 min
AST James Bach Interview (Part II)
Driving While Driven: The Way of the Skilled Tester - In 2014 when I was the Executive Vice President of the https://associationforsoftwaretesting.org/, https://www.linkedin.com/in/james-bach-6188a811/ and I discussed what it means to be context...
Mar 2, 2025 · 36 min
AST James Bach Interview (Part I)
Driving While Driven: The Way of the Skilled Tester - In 2014 when I was the Executive Vice President of the https://associationforsoftwaretesting.org/, https://www.linkedin.com/in/james-bach-6188a811/ and I discussed what it means to be context...
Mar 2, 2025 · 1 hr 11 min
Let's Test Interview
This is a long interview I did in 2014 with https://www.linkedin.com/in/duncnisbet/for the https://www.youtube.com/LetsTestConference which was done while I was running the Global Test Center at Barclays. It captures a lot of the day to day of running...
Mar 2, 2025 · 15 min
STAR East - The Viability of Context Driven Testing
I gave this interview before my keynote at the 2016 STAR East conference on all the lessons I learned from selling software testing. We also get into why context-driven testing is viable, as well as how to discern between wants and needs of your...
Mar 2, 2025 · 46 min
Screen Testing - "Rocky" in Philly
Had a great time talking about testing and “Rocky” at https://www.ministryoftesting.com/ Philly in 2017 with the https://www.linkedin.com/in/neilstudd/ and https://www.linkedin.com/in/danielbilling/ from Screen Testing! Yo Adrian – enjoy!
Feb 25, 2025 · 1 hr 3 min
QR Podcast - ISO29119 Roundtable
Here's a roundtable discussion I hosted between veterans of the software testing industry (https://www.linkedin.com/in/clarotesting/ https://www.linkedin.com/in/michael-bolton-08847/, https://www.linkedin.com/in/imccowatt/,...
Feb 15, 2025 · 2 hr 18 min
QR Podcast - James Bach
James Bach and I have had too many conversations about testing to remember in our over 20 years of working together, but we finally found some time to sit down and record one. If you've got the time, in the 2+ hours we reminisce and discuss Rapid...
Jul 29, 2021 · 1 hr 27 min
QR Podcast - Elizabeth Zagroba
Heya – Finally found time to spill some tea with one of my favorite people in the testing industry, Elizabeth Zagroba. We cover off all the essentials from moving into a technical testing role, idealism, and our favorite musical theater. Enjoy!
Apr 22, 2020 · 1 hr 26 min
QR Podcast - Ethics Panel
Very happy to dusting off the QR Podcast with my pals Fiona Charles, Dan Billing, Ash Coleman, and our returning champion Michael Bolton to discuss ethics in technology, the responsibilities of software testers, and all that “big brother” noise lately...

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