Product Voices

AI Is Everywhere, But What Business Impact Is It Making?

AI is everywhere, but what business impact is it really making? In this episode, JJ Rorie talks with Faisal Masud, President of HP’s Digital Services and Workforce Experience, about where AI is delivering clear ROI today, how it’s reshaping product teams, and why “less is more” when it comes to headcount. They explore the shift from dashboards to intelligent nudges, the move from seat-based pricing to outcome-based value, and what it now means for product managers to think and operate like general managers.

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Human-Centered Product Management in the Age of AI (with Amanda Di Dio)

In this episode of Product Voices, JJ Rorie sits down with Amanda Di Dio, Vice President of Partnerships at Optimistic Design, to explore how product teams can thoughtfully navigate AI without losing sight of what matters most: people. Amanda shares her journey from traditional program and product management into systems thinking and human-centered design—and how that shift changed the way she views responsibility, impact, and decision-making in product work. Together, JJ and Amanda unpack what systems thinking really looks like in practice, how product teams can embed research and co-creation without overhauling their entire process, and why slowing down early often leads to better outcomes later. The conversation also dives into AI’s growing role in product development and the opportunities and risks that come with moving fast. From responsible design and bias awareness to the danger of jumping to solutions too quickly, this episode offers a grounded, pragmatic take on building products with care in a rapidly evolving landscape. Finally, Amanda shares advice for aspiring product managers navigating a tough job market, including how to build perspective, develop craft beyond the basics, and stay human in an increasingly automated world. This episode is a must-listen for product managers, designers, educators, and leaders who want to build meaningful products—without losing their soul in the process.

Beyond Features: How AI is Redefining the Product Manager’s Role

In this insightful episode of Product Voices, JJ Rorie talks with Gopikrishnan Anilkumar, Principal Product Manager at Amazon and member of the Forbes Technology Council, about how artificial intelligence is transforming the craft of product management. Gopikrishnan shares his journey from traditional software product management to leading AI-driven teams at major companies like Amazon, Walmart, and Goldman Sachs. Together, JJ and Gopikrishnan explore what remains constant in great product management—customer empathy, communication, structured thinking, and stakeholder alignment—and what’s changing fast as AI becomes central to how products are built, learned from, and improved. Listeners will learn how AI product managers differ from traditional ones, not because they code or build models, but because they design experiences that learn and evolve. Gopikrishnan explains how metrics shift (from satisfaction and revenue to latency, model performance, and hallucination rates), how teams expand to include machine learning scientists and evaluators, and why “being AI-aware” is now an essential product skill. Topics Covered: The evolution from traditional to AI product management Why PM fundamentals—empathy, communication, alignment—never go out of style How AI changes metrics, responsibility, and stakeholder complexity Designing for trust, safety, and explainability in AI experiences The mindset shift from building features to architecting experiences The experimental nature of AI product work (build, test, learn, repeat) Why you don’t need to be a machine learning expert to be an AI PM How every PM will soon interact with AI in some form Advice for PMs transitioning into AI and for new PMs entering the field Key Quotes: “AI product managers are not building a feature. You are building experiences — you’re an experience architect.” “Being AI-aware will soon be one of the key strengths of a product manager.” “You don’t need to be a machine learning expert. You need curiosity, learning agility, and strong PM fundamentals.” Takeaways: Trust and responsibility are the new pillars of AI-driven product management. Product management is evolving from control to influence — guiding systems that learn and adapt. Continuous experimentation and iteration are essential in AI environments. AI literacy is becoming as foundational as digital or mobile literacy once was.

Breaking into Product Management: Lessons from a Non-Traditional Journey

In this episode of Product Voices, Vinod Thomas, a product manager at Google, discusses his non-traditional journey into product management. He emphasizes the importance of transferable skills such as communication, collaboration, and data analytics, while debunking the myth that coding is essential for the role. Vinod highlights the value of networking and building genuine professional relationships as key to career advancement. He offers advice for aspiring product managers to understand the role deeply and connect their unique backgrounds to product management. His insights provide a roadmap for successfully transitioning into this field.

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Cultural Intelligence and Its Role in Shaping Product Strategy

On this episode, Dr. Chui Chui Tan dives into the critical importance of culturalization in product management. She explains that culturalization involves deep adaptation to local cultural nuances, behaviors, and mentalities, requiring continuous adjustment. Dr. Tan outlines three levels of culturalization and emphasizes the need for strategic research to uncover unmet needs and cultural sensitivities, rather than just tactical questions. She also highlights the importance of immersing in local markets, avoiding stereotypes, and using a balanced approach to gather insights. She advises starting with small steps and leveraging existing data to build a foundation for successful culturalization.

Navigating the Perils of Product Leadership: Tips for Success

On this episode, we have a great dialogue and debate about the current state of product leadership. What's good. What's bad. What's ugly. :) You'll hear from Beks Yelland and Therese Stowell, both bringing their expertise and unique perspectives to the conversation.

The Power of Empathy in Product Management

In this episode of Product Voices, I speak with Cristina Crespo, VP of Product at Paytient, about the crucial role of empathy in product management. Cristina defines empathy, differentiates it from sympathy, and emphasizes its impact on creating user-centered products. We discuss how empathy correlates with business success through frameworks like the product-led growth flywheel, and she shares strategies for leveraging research to enhance user experiences. Cristina also highlights the importance of fostering an empathetic workplace culture and the need for self-empathy among product managers. The conversation illustrates that embedding empathy in product processes is key to success.

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Product Isn't Working Anymore!

In this episode of Product Voices, we engage in an in-depth discussion about the evolving landscape of product management and the challenges it faces in what we term the "new age of product." Two exceptional guests, Tara Goldman and Mackenzie Hughes, who bring decades of experience in leading product teams and navigating the complexities of the tech industry, help unpack the realities of current product management practices and explore how the community can redefine its approach to create meaningful outcomes. We begin by addressing the notion that "product isn't working anymore." This statement may seem dramatic, but it truly reflects a sentiment echoing across organizations. We examine how the product management field has become overly complicated, veering away from its essence due to unnecessary intricacies introduced over the years. Tara and Mackenzie articulate the evolution of product management through several eras, detailing how we transitioned from a focus on delivery to embracing chaos and agility, and now find ourselves in a precarious yet promising new era.

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The Two-Hour Design Sprint

In this episode, I talk with Teresa Cain, a prominent product and design expert, about her book "Solving Problems in Two Hours: How to Brainstorm and Create Solutions with Two-Hour Design Sprints." We delve into the two-hour design sprint methodology, emphasizing its role in rapid problem-solving and empowerment of product managers to lead collaborative sessions and shares practical steps for implementing these techniques, offering valuable insights for product management professionals looking to enhance their methodologies.

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Change Fatigue in Product Management

Hannah Clark, the Editor of The Product Manager, joins to discuss the complexities of change fatigue in product management. We explore how the relentless pace of change can drive innovation while simultaneously leading to team exhaustion and frustration. Hannah shares insights from her experience in startups and emphasizes the necessity for leaders to balance innovation with stability to maintain morale. We discuss the importance of psychological safety for individual contributors and offer practical strategies to navigate change fatigue constructively. This conversation serves as a vital reminder for both team members and leaders to approach change with mindfulness, ensuring a thriving and engaged work environment.

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Bridging Intention to Impact

Connor Joyce, author of "Bridging Intention to Impact" and senior user researcher at Microsoft joins us to discuss his book where he emphasizes the importance of focusing on user outcomes and behaviors in product management. He shares his journey in writing the book, stressing the need for evidence-backed decision-making and experimentation to drive successful products. Connor advocates for prioritizing user needs over usage metrics and implementing a culture of data-driven decision-making throughout organizations. The episode provides practical advice for product managers looking to create impactful product outcomes.

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Scaling Products

Purni Siddarth, Principal Product Manager at Peek shares key insights from her experience at Expedia, Dividend Finance, and Peek, emphasizing the importance of optimized processes, software choices, and infrastructure for successful scalability. She advocates for a minimum viable approach, collaboration, and feedback to drive effective product scaling. Tune in for valuable perspectives on enhancing your product management skills.

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How Product Managers & Leaders Can Prepare for their Next Career Steps

Join us in this episode as we chat with Chad McAllister, a renowned product management expert. Chad emphasizes the importance of continual learning in product management, touching on key aspects like strategy, portfolio management, and team dynamics. He offers advice on leveraging diverse backgrounds, transitioning into product management, and aspiring to leadership roles. Chad's insights shed light on navigating the dynamic landscape of product management for those aiming to excel in the field.

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Listening & Observing: A Key to Success in Product Management

In this episode, we discuss the vital skills of listening and observing and how these can lead to success in product management. Guest Monika Murugesan, a seasoned product executive, advisor, mentor, and guest lecturer at Northwestern University, shares practical tips are shared for enhancing these skills, leading to informed decision-making and successful product development.

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The Future of B2C Subscription Products: The Impact of ML, AI, Data, & More

Sheetal Rajpal, an amazing product leader with experience at Amazon, LendingTree, and PepsiCo joins the podcast to discuss the future of B2C subscription products (and all digital products, for that matter) and how ML, AI, data analysis, and more will be shaping that future. Learn more at ProductVoices.com.

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Future Proofing Your Products - Why Infrastructure is Sexy!

In this episode of Product Voices, our guest Kalia Aragon, Director of Product at Flatiron Health, discusses infrastructure and future-proofing products. She emphasizes the importance of diverse teams and a problem-solving approach. Kalia highlights the key attributes of future-proofing and advises product managers to engage early, build tech competency, and foster communication. She raises concerns about data privacy in AI advancements and encourages empathy and thoughtfulness in the field. It's a great episode filled with insights and advice.

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How to Stand Out in the Product Management Job Market

On this episode, we discuss how to stand out in the product management job market. Our guest is Chris Mason, co-founder of Intelligent People, a product management recruitment agency. Chris shares his expertise on the evolving job market and the increasing visibility of product management as a discipline. He highlights the growing number of graduates and better training options in this field. Chris also mentions the rise of Chief Product Officers and product-led organizations. However, he cautions that the job market has become more competitive due to recent layoffs and an influx of talent. Big tech companies have been making cuts, leading to a flood of candidates. Despite the challenges, Chris believes there is still optimism for those pursuing a career in product management. This is an episode you won't want to miss, whether you're currently in job market or not, this discussion has something for everyone.

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The Relationship between the CPO & CTO

In this episode, we explore the crucial relationship between the Chief Product Officer (CPO) and the Chief Technology Officer (CTO). We discuss the need for partnership, open communication, and trust between these roles. Our guest, Jodi McDermott, shares valuable insights on building a strong CPO-CTO foundation. We emphasize the importance of compromise, alignment, and transparency in leadership, as well as fostering a unified team culture. Listen for insights on... Building a Strong Foundation between CPO and CTO Handling Tension between CPO and CTO The Importance of Showing Work and Friction Points The Power of Repeating and Sharing the Vision Building a Unified Team: Breaking Down Silos Effective Communication and Leadership in Scaling Organizations Creating a Human and Mentoring Environment

The Product Momentum Gap

In this episode, we discuss the book "Product Momentum Gap" with authors Andrea Saez and Dave Martin. We explore indicators of a momentum gap in product management and the importance of aligning on customer value. Implementing the product value creation plan (VCP) helps filter out requests that don't align with defined value. Regularly articulating the VCP ensures alignment with the product strategy. We discuss the need for clear business and product strategies. Listen to the episode then get the book today!

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Generative AI for Product Managers

Natalia Burina, a product leader with deep expertise in AI, joins this episode to discuss Generative AI and its potential impact for product managers. The conversation with Natalia, a former leader at Meta, Salesforce, Samsung, eBay, and Microsoft, weaves through many important focus areas, including: The potential and limitations of generative AI. Generative AI and its potential impact on business. AI technology and its applications in product development. AI technology risks and challenges in product management. Cultivating psychological safety for AI teams. Generative AI, product management, and leadership. Find out more at ProductVoices.com.

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