Artwork for Product Therapy
Technology

Product Therapy

SVPG

Christian Idiodi goes behind the craft of great product work, to the topics that usually aren’t talked about. He discusses behavioral, mindset, and cultural issues with fellow SVPG partners.

  • 20 episodes
  • Updated July 16

Episodes20

  • July 16 · 33 min

    Strategy Jumpstarts

    Christian Idiodi welcomes back SVPG partner Lea Hickman for a practical, in-the-room look at the Strategy Jumpstart: the tool SVPG uses to help organizations build or refine their product strategy. They unpack who actually needs a seat at the table, how gathering insights ahead of time exposes an organization's blind spots and bias before anyone starts arguing about priorities, and why focus, not consensus, is the hardest and most valuable output of the exercise. – Today's discussion unpacks: Why eight to ten people is the sweet spot for decision-making How insight-gathering exposes an organization's hidden bias before decisions get made The real reason focus is harder than most leaders expect How to stop leaders from weaponizing metrics to defend their own turf How to communicate a new strategy without losing team trust – SVPG on product strategy: Product Strategy: Overview: https://www.svpg.com/product-strategy-overview/ Product Strategy: Focus: https://www.svpg.com/product-strategy-focus/ Product Strategy: Insights: https://www.svpg.com/product-strategy-insights/ Product Strategy: Actions: https://www.svpg.com/product-strategy-actions/ – Where to find Lea Hickman: LinkedIn: https://www.linkedin.com/in/leahickman/ SVPG profile: https://www.svpg.com/team/lea-hickman/ – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ SVPG profile: https://www.svpg.com/team/christian-idiodi/ – Where to find SVPG: SVPG's newest book, TRANSFORMED: https://www.svpg.com/books/transformed/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos/ – Timestamps: 00:00 Introduction 00:40 What a Strategy Jumpstart actually is 01:08 How it differs from a typical strategy offsite 02:04 Who needs to be in the room 03:14 The right number of people for the room 04:11 When product teams should join the room 05:14 The homework required before a Jumpstart 07:26 Why focus is the hardest part of strategy 08:56 Where leaders avoid making the hard calls 11:44 Coaching leaders through disagreement on priorities 14:01 Weaponizing metrics instead of using them honestly 15:20 What good alignment looks like after a Jumpstart 18:13 What to do immediately after a Jumpstart, and how to communicate it 22:17 Building the discipline to hold focus as priorities shift 26:58 Getting buy-in when a CEO adds a new priority 28:26 The biggest lessons from running Jumpstarts – Disclaimer: While this podcast is named "Product Therapy", it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by supermix.io

  • June 18 · 36 min

    Product Marketing In The AI Era

    Christian Idiodi sits down with SVPG partner Martina Lauchengco to discuss whether AI is actually improving product marketing or just accelerating mediocre marketing. Martina makes the case that while product marketing foundations haven’t changed, AI has flipped the bottleneck from product building to go-to-market, and raised the bar on everything that ships. Now that anyone can generate passable messaging in seconds, judgment, taste, and the restraint to take away rather than add are what separate great product marketing from good enough. – Today's discussion unpacks: How increased AI-driven feature velocity changes the product marketing process How Gong and Outreach differentiate similar products AEO and GEO: shaping how your product shows up in the models The "AI first pass stress test" every asset should survive Why giving AI more context can make its output worse The new false safety of "AI reviewed it" – References: ClickHouse: https://clickhouse.com/ Fin by Intercom: https://fin.ai/ Gong: https://www.gong.io/ Harvey: https://www.harvey.ai/ Midship: https://midship.ai/ Outreach: https://www.outreach.io/ Stripe: https://stripe.com/ – SVPG on product marketing: LOVED: How to Rethink Marketing for Tech Products: https://www.svpg.com/books/loved-how-to-rethink-marketing-for-tech-products/ LOVED: Product Marketing Workshop: https://www.svpg.com/loved-product-marketing-workshop/ Product Marketing Articles: https://www.svpg.com/insights/product-marketing-articles/ Product Marketing Contribution: https://www.svpg.com/product-marketing-contribution/ – Where to find Martina Lauchengco: LinkedIn: https://www.linkedin.com/in/martinalauchengco/ SVPG profile: https://www.svpg.com/team/martina-lauchengco/ – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ SVPG profile: https://www.svpg.com/team/christian-idiodi/ – Where to find SVPG: SVPG's newest book, TRANSFORMED: https://www.svpg.com/books/transformed/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos/ – Timestamps: 00:00 Introduction 01:02 Redefining product marketing in the age of AI 03:12 Go-to-market is the new bottleneck 04:58 Playing judge and jury on what gets launched 06:42 How AI-native startups blur product and marketing lines 09:02 Why a one-person billion-dollar company still needs product marketing 12:28 Gong vs Outreach: differentiating from the same AI base layer 15:20 Product marketing for AEO and GEO 18:33 “Plugged into the matrix”: AI's biggest product marketing lift 21:10 A thinking partner, not a replacement for judgment 23:05 Skeptical customers and the AI first pass stress test 24:35 When more context makes AI output worse 26:15 Why polished AI slop is the new biggest risk in marketing 29:27 Judgment, taste, and carving the David 31:35 Planting the AI-native flag 32:52 Customers, not investors, are driving the AI pressure – Disclaimer: While this podcast is named "Product Therapy", it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by supermix.io

  • May 21 · 38 min

    Coaching The Future of Product and Engineering with AI

    Christian Idiodi sits down with Mike Fisher, CEO of MyFitnessPal and former CTO of Etsy, to make the counterintuitive case on AI and technical work. The common assumption is that if AI makes engineers, designers, and product teams more efficient, companies will simply need fewer of them. Mike argues the opposite: when technology makes work cheaper and easier, the world tends to demand more of it, not less. They get practical about what actually changes for product and engineering leaders, what stays stubbornly human, and how to lead well through the shift. – Today's discussion unpacks: Why making technical work cheaper expands the field instead of shrinking it What radiology's last decade predicts for engineers and product teams The "one-pizza team" and how agentic coding changes team size Why product judgment and leadership get more valuable, not less The new costs and roles AI creates, from token budgets to FinOps-style optimization What stays stubbornly human when agents do the building – References: Amazon Two Pizza Teams: https://aws.amazon.com/executive-insights/content/amazon-two-pizza-team/ Geoffrey Hinton: https://en.wikipedia.org/wiki/Geoffrey_Hinton Jevons paradox: https://en.wikipedia.org/wiki/Jevons_paradox The 1-employee billion dollar startup: https://www.inc.com/leila-sheridan/the-no-employee-billion-dollar-startup-how-ai-is-changing-the-face-of-solopreneurship/91326517 "More Efficiency, More Demand" by Mike Fisher: https://mikefisher.substack.com/p/more-efficiency-more-demand NVIDIA: https://www.nvidia.com/ – SVPG on AI: Build to Learn vs Build to Earn: https://www.svpg.com/build-to-learn-vs-build-to-earn/ INSPIRED in the Generative AI Era: https://www.svpg.com/inspired-in-the-generative-ai-era/ Product, Design and AI: https://www.svpg.com/product-design-and-ai/ Product in the AI Era: https://www.svpg.com/product-in-the-ai-era/ Team Autonomy and AI: https://www.svpg.com/team-autonomy-and-ai/ – Where to find Mike Fisher: Newsletter: https://mikefisher.substack.com/ LinkedIn: https://www.linkedin.com/in/mike-fisher-3317a8/ MyFitnessPal: https://www.myfitnesspal.com/ – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ SVPG profile: https://www.svpg.com/team/christian-idiodi/ – Where to find SVPG: SVPG's newest book, TRANSFORMED: https://www.svpg.com/books/transformed/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos/ – Timestamps: 00:00 Introduction 01:34 Why efficiency creates more demand, not less 06:33 Radiologists grew 17% after AI was meant to replace them 10:10 Will agentic coding shrink teams to "one pizza"? 11:12 The flight is five minutes, but the airport traffic remains 13:13 Cheaper software, higher expectations, and hyper-personalization 15:30 Why product judgment matters more, not less 17:13 Do product, design, and engineering blend into "builders"? 21:10 What good product leadership looks like as throughput explodes 25:32 Why leaders can't cut headcount and declare victory 27:57 The token bill that can eat your AI savings 31:39 What stays stubbornly human: customers, trust, and judgment 36:25 Mike's advice: learn the fundamentals, then embrace the tools – Disclaimer: While this podcast is named "Product Therapy", it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by supermix.io

  • April 17 · 1 hr

    Coaching in the Age of AI

    Christian Idiodi sits down with SVPG founder and partner Marty Cagan to reconsider a position SVPG has held for 20 years: that great product people are developed primarily through human coaching. Marty makes the case that foundation models, when grounded in the right operating model and strategic context, have crossed the threshold to serve as scalable, always-on product coaches. They’re not a replacement for managers, but a practical alternative for the 99% of product people whose managers lack the time or craft to coach them. – Today’s discussion unpacks: Why "model as coach" is a real shift, not a hype cycle What human managers still bring that an AI coach can’t The single most important instruction to give your LLM coach: which operating model to work in How to develop real product sense without outsourcing your thinking The surprising domains where an AI coach is becoming effective – References: Anthropic: https://www.anthropic.com/ Claude Code: https://www.anthropic.com/claude-code Google Gemini: https://gemini.google.com/ OpenAI: https://openai.com/ Teresa Torres: https://www.linkedin.com/in/teresatorres/ – SVPG on product coaching and AI: Product Coaching and AI: https://www.svpg.com/product-coaching-and-ai/ AI Product Coach examples: https://www.svpg.com/examples/ – Where to find Marty Cagan: LinkedIn: https://www.linkedin.com/in/cagan/ SVPG profile: https://www.svpg.com/team/marty-cagan/ – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ SVPG profile: https://www.svpg.com/team/christian-idiodi/ – Where to find SVPG: SVPG's newest book, TRANSFORMED: https://www.svpg.com/books/transformed/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos/ – Timestamps: 00:00 Introduction 01:14 Why this is a shift from 20 years of coaching advocacy 03:28 When AI crossed the "good enough" threshold 07:11 The role for human managers alongside an AI coach 10:33 AI exposing product management theater 15:25 Coaching product creators vs. product leaders 18:36 How an AI coach can help you develop product sense 24:46 Are the public LLMs enough without proprietary data? 26:34 The most important initial instruction to give your AI coach 30:30 How to feed your AI coach the right strategic context 33:34 Automating PRD generation is a fast track to bad products 35:10 How an AI coach can quickly onboard new PMs 38:11 Mitigating the non-deterministic nature of model answers 40:05 Can people become too dependent on their AI coach? 48:12 AI coaches are surprisingly good at understanding office politics 52:16 The rise of the triple-threat product builder 58:09 Where AI coaches still fall short – Disclaimer: While this podcast is named "Product Therapy", it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by supermix.io

  • March 19 · 43 min

    Coaching Transformation Anti-Patterns

    Christian Idiodi sits down with product coach Marcus Castenfors for a practical conversation about why product transformations so often stall, backslide, or collapse under pressure. They unpack the anti-patterns that repeatedly show up when organizations try to move from the project model to the product model, from losing momentum and overcorrecting on autonomy, to ignoring dependencies, misaligned leadership, and treating transformation like a product-and-tech-only exercise. – Today's discussion unpacks: What it actually takes to convert doubters into believers Why momentum is the make-or-break factor in any transformation Why autonomy without coaching only creates chaos How hidden tech debt erodes speed - and is impossible to ignore Why a clear transformation purpose is essential from the very beginning – References: “10 anti-patterns to avoid when moving to the product model”: https://www.youtube.com/watch?v=YLjvZW5gMC4 – SVPG on transformations: Discovery vs. Delivery: https://www.svpg.com/discovery-vs-delivery/ Keys to Successful Transformation: https://www.svpg.com/keys-to-successful-transformation/ Transformation as a Project: https://www.svpg.com/transformation-as-a-project Transformation Theater: https://www.svpg.com/transformation-theater/ – Where to find SVPG: SVPG's newest book, TRANSFORMED: https://www.svpg.com/books/transformed/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos/ – Where to find Marcus Castenfors: LinkedIn: https://www.linkedin.com/in/mcastenfors/ Personal website: https://www.mcastenfors.com/ Newsletter: https://mcastenfors.substack.com/ – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ SVPG profile: https://www.svpg.com/team/christian-idiodi/ – Timestamps: 00:00 Introduction 01:01 Why do transformations fail? 02:52 How to turn the doubters into believers 06:44 Can a team ever be too empowered? 09:32 Autonomy still demands accountability 13:44 Don’t limit transformations to product teams only 17:17 Why do we underestimate product optimization work? 20:16 The first rule of tech debt is to talk about tech debt 22:39 Why tech dependencies damage delivery 24:59 Do you have the vehicle for your vision? 29:38 The transformation valley of despair 33:36 How discovery demos create momentum 36:01 Why leaders have to move away from their comfort zone 38:33 The golden rule of all transformations – Disclaimer: While this podcast is named "Product Therapy", it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by supermix.io

  • February 19 · 46 min

    Coaching Transformations

    Christian Idiodi sits down with SVPG partner Lea Hickman for an insightful conversation about what product transformation really means in practice. They dig into the patterns, false starts, political realities, and leadership challenges that show up repeatedly when organizations try to move to the product operating model. They also get practical about convincing reluctant leaders, shifting from output to outcomes, and why pilot teams are the most effective first move. – Today’s episode will discuss Why most leaders and teams have blind spots The trap of product management theater Why discovery doesn't slow down delivery How to shift from funding projects to funding teams and outcomes Why starting small helps you to stack the deck in your favor – References: Marty Cagan: https://www.linkedin.com/in/cagan/ – SVPG on transformations: Discovery vs. Delivery: https://www.svpg.com/discovery-vs-delivery/ Keys to Successful Transformation: https://www.svpg.com/keys-to-successful-transformation/ Transformation as a Project: https://www.svpg.com/transformation-as-a-project/ Transformation Theater: https://www.svpg.com/transformation-theater/ – Where to find SVPG: SVPG's newest book, TRANSFORMED: https://www.svpg.com/books/transformed/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos/ – Where to find Lea Hickman: LinkedIn: https://www.linkedin.com/in/leahickman/ SVPG profile: https://www.svpg.com/team/lea-hickman/ – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ SVPG profile: https://www.svpg.com/team/christian-idiodi/ – Timestamps: 00:00 Introduction 00:55 What does transformation really mean? 02:00 Admitting there's a problem is the first step 03:44 Most organizations have major blind spots 05:46 Convincing leaders transformation is needed 11:09 From managing output, to outcomes 18:51 The problem with revenue growth goals 20:58 Why do transformations fall apart? 23:53 The gap between leadership intention and team reality 29:34 Balancing product discovery with delivery 31:37 Should you give your teams the problems to solve? 36:30 How to approach product experiment funding 38:51 The very first action of a product transformation 41:48 Addressing common transformation objections – Disclaimer: While this podcast is named "Product Therapy", it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by supermix.io

  • January 22 · 1 hr 3 min

    Coaching Stakeholders

    Christian Idiodi sits down with SVPG partner Chris Jones to unpack the often-ignored other half of “empowered teams”: coaching the stakeholders. They dig into why stakeholders often feel like the enemy, what “healthy” actually looks like in the product operating model, and how trust, context-sharing, and outcome-thinking change the relationship. They also get practical about handling “because I said so,” avoiding the stakeholder “black hole,” and shifting finance from funding projects to funding teams and outcomes. – Today’s episode will discuss: What makes someone a “stakeholder” and why product teams can’t pretend they’re optional What a healthy stakeholder relationship looks like Why stakeholder trust has to be earned How to get context when stakeholders tell you “because I said so” How to keep stakeholders engaged without hijacking teams Predictability without pretending roadmaps are fortune-telling How to avoid the stakeholder “black hole” through transparency Why postmortems are critical, even when outcomes miss – References: Amazon: https://www.amazon.com/ ChatGPT: https://chatgpt.com/ Google: https://www.google.com/ – SVPG on stakeholders: Articles: https://www.svpg.com/stakeholders-and-the-product-model/ – Where to find Chris Jones: LinkedIn: https://www.linkedin.com/in/chrisjonessvpg/ SVPG profile: https://www.svpg.com/team/chris-jones/ – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ – Where to find SVPG: SVPG’s newest book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos – Timestamps: (1:07) Why do stakeholders matter? (3:52) The conflict between product and business (6:47) Unpacking a healthy stakeholder relationship (10:09) Stakeholders should give you problems, not solutions (13:05) Why product has to make the first move (17:58) Getting context when stakeholders won't give it (24:42) The three reasons stakeholders resist you (27:53) What we get wrong about “empowerment” (31:56) Do senior executives need different coaching? (37:21) Finance is the stakeholder nobody talks about (41:47) Trust starts when teams own the outcome (44:23) What dysfunction really looks like (50:14) "We're too big for this" and other excuses (53:45) The roadmap trap: predictability vs. discovery (56:37) The accountability question everyone's afraid to ask – Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by ⁠supermix.io

  • Dec 22, 2025 · 55 min

    Coaching Focus

    Christian sits down with product coach Elias Lieberich to tackle one of the hottest, most overlooked product leadership skills: focus. They unpack why “we have a prioritization problem” is usually a polite way of saying “we don’t have strategy,” what it actually looks like to build alignment, and how to say “not yet” with integrity. – Today’s episode will discuss: What focus feels like inside a strong product org The fastest signal you’re in an unfocused company Why strategy makes prioritization “implicit” How to build alignment different functions The difference between “no” and “not yet” How teams can create clarity even when leadership hasn’t – References: Amazon: https://www.amazon.com/ ChatGPT: https://chatgpt.com/ Google Maps: https://www.google.com/maps Product Matters: https://productmatters.io/ – More from SVPG on coaching focus: Product Strategy – Focus (SVPG): https://www.svpg.com/product-strategy-focus/ – Where to find Elias: LinkedIn: https://www.linkedin.com/in/lieberich/ Product Matters: https://productmatters.io/ – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ – Where to find SVPG: SVPG’s newest book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos Podcast: https://producttherapy.com/ – Timestamps: (01:10) Why is organizational focus so difficult? (03:16) What a focused organization looks like (05:34) The ultimate litmus test for focus (08:52) You don’t have a prioritization problem… (15:49) The grandfather test (17:44) The importance of team-wide alignment (25:31) The one thing high-performing teams have (28:06) Saying “no” vs. “not yet” (30:47) How can a leader protect their team’s focus? (36:13) Why you need a Product FAQ (40:01) You need to track your business impact (45:04) Focus is a muscle that needs building (51:58) Elias’ magic coaching question – Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by ⁠supermix.io

  • Dec 11, 2025 · 32 min

    Coaching Pilot Teams

    Christian sits down again with product and leadership coach Gabi Bufrem – this time to discuss pilot teams. They dig into the common challenges that come with this initiative and the actions and mindsets required to overcome them. Hear hard-earned wisdom on how to use pilot teams to spark organizational change. – Today’s episode will discuss: Why pilot teams are a powerful tool for facilitating transformation The ingredients of a high-impact pilot team Why pilot teams are proof points not prototypes How to navigate the organizational politics that pilot teams run into How to pitch and position pilot teams to others in the company What successful pilots look like and how to scale their impact – More from SVPG on pilot teams: Pilot Teams: https://www.svpg.com/pilot-teams/ The Politics of Pilot Teams: https://www.svpg.com/the-politics-of-pilot-teams/ Transformation as a Project: https://www.svpg.com/transformation-as-a-project/ – Where to find Gabi Bufrem: LinkedIn: https://www.linkedin.com/in/gabriellebufrem/ Website: https://www.gabriellebufrem.com/ – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ – Where to find SVPG: SVPG’s newest book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos – Timestamps: (01:55) Defining pilot teams (03:56) What makes a good pilot team (07:23) Where to start with assembling a pilot team (09:14) The role of sponsorship (13:16) Pilot teams should live on an island (20:17) Signs a pilot team is working (22:58) What to do following a successful pilot (27:34) Common mistakes with pilot teams (30:08) How to pitch transformation to an executive – Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by ⁠supermix.io

  • Nov 25, 2025 · 44 min

    Coaching Product Leadership with Shreyas Doshi | Building Trust, Managing Insecurity, and Leading with Courage

    Christian sits down with product leader Shreyas Doshi to dig into a perspective-shifting idea: Most product problems are actually product leadership problems. They unpack how new leaders unintentionally erode trust, why saying “I don’t know” is treated like a crime in many companies, and how judgment, courage, and listening shape outcomes more than any framework. – Today’s episode will discuss: Why so many “product problems” are really leadership problems in disguise How new leaders unintentionally erode trust Healthier ways to handle situations where you don’t have all the answers How great leaders use judgment, courage, and deep listening to change outcomes What “framework theater” is – and why it fails The unexpected way AI is changing product leadership – References: Anthropic: https://www.anthropic.com/ ChatGPT: https://chatgpt.com/ Google Gemini: https://gemini.google.com/ Marty Cagan: https://www.linkedin.com/in/cagan/ Stripe: https://stripe.com/ – SVPG on product leadership: Articles: https://www.svpg.com/insights/product-leadership-articles/ – Where to find Shreyas Doshi: “World Class Product Sense” Maven course: https://maven.com/shreyas-doshi/product-sense “World-class Product Strategy for Founders & Executives” Maven course: https://maven.com/shreyas-doshi/product-strategy-with-shreyas Shreyas’ Youtube channel: https://www.youtube.com/@ShreyasDoshiVideos – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ – Where to find SVPG: SVPG’s newest book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos - Timestamps: (00:44) How product leaders build trust (01:25) When new leaders erode trust (07:54) The true cost of saying “I don’t know” (10:45) How insincerity manifests in the workplace (16:12) The need for modeling great leadership (18:30) How to accurately diagnose problems (27:22) The insurgence of “framework theater” (32:03) How AI has radically changed leadership (35:20) AI isn’t going anywhere (41:35) The critical skills any leader must learn - Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ - Production: Production by ⁠supermix.io

  • Nov 13, 2025 · 38 min

    Coaching Roadmaps

    Christian sits down with Lea to demystify roadmaps, stripping them down to their job-to-be-done: connect strategy to execution without pretending ideas are certainties. They dig into how to craft outcome-based roadmaps that ladder to business results, when timeframes beat dates, and how to use high-integrity commitments without turning your plan into a promise trap, or feature factory. Today’s episode will discuss: Why executives love roadmaps yet teams resent them The two types of roadmaps destined to fail How to frame outcomes in a roadmap Why timeframes trump dates When to use high-integrity commitments (HICs) Coaching leaders to swap false control of features for real control of context The four common roadmap anti-patterns Who really owns the roadmap How to ensure roadmaps and OKRs get along nicely Earning trust with evidence and measuring impact, not output - References: Apple (iPhone): https://www.apple.com/iphone/ Atlassian Jira: https://www.atlassian.com/software/jira High-Integrity Commitments: https://www.svpg.com/managing-commitments-in-an-agile-team/ Slack: https://slack.com/ - More from SVPG on roadmaps: SVPG on product roadmaps: https://www.svpg.com/product-roadmaps/ SVPG on outcomes: https://www.svpg.com/outcomes-are-hard/ - Where to find Lea Hickman: LinkedIn: https://www.linkedin.com/in/leahickman/ - Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ - Where to find SVPG: Books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos/ - Timestamps: (1:06) What is a roadmap? (02:18) Why roadmaps are often hated (04:18) The problem with top-down roadmaps (05:32) You need outcome-based roadmaps (10:02) Why roadmaps shouldn’t have dates (12:38) How to give teams greater roadmap autonomy (16:08) The four most common roadmap traps (20:04) Who should own a roadmap? (21:47) Focus on outcomes, not features (25:24) Can roadmaps and OKRs co-exist? (30:06) High-integrity commitments in roadmaps (32:33) How to navigate the politics of roadmaps - Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ - Production: Production by supermix.io

  • Oct 30, 2025 · 47 min

    Coaching How to Coach

    Gabi Bufrem is a product and leadership coach who partners with executives and teams worldwide to unlock performance with a rare blend of curiosity, empathy, and candor. In this conversation with Christian, Gabi breaks down what great coaching looks like, how to build trust quickly, and why the best leaders measure their success through the growth of others. Today’s episode will discuss: The difference between mentorship, management, and coaching Why everyone not only should have a coach but deserves a coach The three steps to building trust quickly Why vulnerability is a crucial unlock Busting limiting beliefs and “leaving space for magic” in career arcs How to give tough, constructive feedback as a coach The core difference between coaching leaders and coaching ICs How to measure coaching impact through tangible wins - References: Marty Cagan: https://www.linkedin.com/in/cagan/ Stephen Curry: https://x.com/StephenCurry30 Usain Bolt: https://x.com/usainbolt - More from SVPG on product coaching: Articles on coaching: https://www.svpg.com/the-coaching-series/ - Where to find Gabi Bufrem: LinkedIn: https://www.linkedin.com/in/gabriellebufrem/ https://www.gabriellebufrem.com/ - Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ - Where to find SVPG: SVPG’s newest book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos - Timestamps: (01:08) What does a product coach do? (06:18) Gabi’s journey into coaching (10:01) Coaches see what you can’t (15:05) How to encourage healthy dialogue (18:36) The power of vulnerability (20:26) Designing discovery sessions (24:55) Revealing clients’ blind spots (27:10) How to give constructive feedback (32:44) “My job is to teach you how to fish” (37:04) A mindset for improving communication (40:25) Coaching leaders vs. coaching ICs (42:28) Measuring success as a coach - Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ - Production: Production by ⁠supermix.io

  • Oct 16, 2025 · 33 min

    Coaching Team Objectives

    Christian sits down with Jon Moore to unpack one of the most important — and most misapplied — practices in modern product teams: team objectives. They break down why OKRs often fail, how to make objectives meaningful for empowered teams, and why focus, trust, and problem-solving are at the heart of real product outcomes. - Today’s discussion unpacks: What team objectives really are (and aren’t) Why most companies get OKRs wrong How to shift from outputs to outcomes The role of leadership in creating focus and context How to set clear, problem-based objectives The difference between team, business, and individual objectives Why functional goals kill cross-functional teams - References: Empowered (book): https://www.svpg.com/books/empowered/ Google OKRs: https://rework.withgoogle.com/guides/set-goals-with-okrs Marty Cagan on Empowered Teams: https://www.svpg.com/empowered-product-teams/ - SVPG series on team objectives: Accountability: https://www.svpg.com/team-objectives-accountability/ Action: https://www.svpg.com/team-objectives-action/ Ambition: https://www.svpg.com/team-objectives-ambition/ Collaboration: https://www.svpg.com/team-objectives-collaboration/ Commitments: https://www.svpg.com/team-objectives-commitments/ Empowerment: https://www.svpg.com/team-objectives-empowerment/ Management: https://www.svpg.com/team-objectives-management/ Overview: https://www.svpg.com/team-objectives-overview/ Summary: https://www.svpg.com/team-objectives-summary/ Where to find Jon Moore: LinkedIn: https://www.linkedin.com/in/jonathonmoore/ - Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ - Where to find SVPG: SVPG’s newest book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos - Timestamps: (00:56) What are company objectives? (02:39) Why teams get OKRs wrong (05:10) The true purpose of a team objective (07:48) OKRs only work with the right team culture (09:04) Leaders often want success shortcuts (09:58) The mechanics of a great team objective (13:28) Who should set team objectives? (18:23) The optimal cadence for revising objectives (20:11) Why environment shapes key results (22:41) You should lead with context (25:14) The high-integrity commitment (27:50) Can many teams share one objective? (28:59) A common objective pitfall (30:29) How to reinforce accountability - Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ - Production: Production by ⁠supermix.io

  • Oct 2, 2025 · 57 min

    Coaching Product Strategy

    Christian sits down with Marty to demystify one of the most talked-about, yet misunderstood topics in product: product strategy. They draw sharp lines between business strategy, go-to-market, vision, and product strategy; dig into why lack of focus masquerades as a “prioritization problem”; and unpack how strong product strategy drives alignment and results. - Today’s discussion unpacks: A clear definition of product strategy How product strategy differs from business strategy What “we have a prioritization problem” really means Earning stakeholder trust Moving from feature roadmaps to outcome-based roadmaps How to pick focus areas How to increase the odds of success When and how AI belongs in your product strategy - References: AMD: https://www.amd.com Amazon: https://www.amazon.com Apple: https://www.apple.com Boeing: https://www.boeing.com Coaching Transformation: Inside Datasite’s Radical Transformation to a Product Model Powerhouse https://www.youtube.com/watch?v=k8qnxHlfXwU Datasite: https://www.datasite.com Empowered (book): https://www.svpg.com/books/empowered/ Google DeepMind: https://deepmind.google Netflix: https://www.netflix.com Nvidia: https://www.nvidia.com OpenAI: https://www.openai.com SpaceX: https://www.spacex.com TechCrunch: https://techcrunch.com TSMC: https://www.tsmc.com - More from SVPG on product strategy: Articles on product strategy: https://www.svpg.com/insights/product-strategy-articles/ - Where to find Marty Cagan: LinkedIn: https://www.linkedin.com/in/cagan/ - Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ - Where to find SVPG: SVPG’s newest book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos - Timestamps: (01:34) Defining product strategy (05:43) Product strategy vs. business strategy (13:51) Do you need a product vision? (16:03) What characterizes a good strategy? (23:25) How to coach executives on focus (30:49) Earning stakeholder trust (36:09) Who should solve and who should strategize? (38:11) Annual planning vs. real strategy (41:25) The two components of a product strategy (45:14) Where product strategies fail (48:41) How does AI impact product strategy? (52:43) Strategic pivots: making the strategy a living artifact - Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ - Production: Production by ⁠supermix.io

  • Sep 18, 2025 · 43 min

    Coaching Transformation: How a Hospitality Company Adopted the Product Model

    Christian sits down with Anuar Chapur and Gabrielle Bufrem to recount how they transformed Palace Resorts, a Mexico-based hospitality company with 15,000 employees and more than 6,000 rooms across seven countries. Together, they unpack the cultural shifts, mindset changes, and problem-solving approaches that helped a hospitality company start thinking and operating like a tech company. – Today’s discussion unpacks: How transformation drove 5x higher conversion rates and millions in cost savings Concrete examples of how the company worked before and after transforming The role of coaching, trust building, team topology, and pilot teams The biggest challenges on the transformation journey Advice for anyone considering or undergoing transformation – References: Changing How You Solve Problems: https://www.svpg.com/changing-how-you-solve-problems/ SVPG’s Transformation Series: https://www.svpg.com/transformation-series/ Transformation Defined: https://www.svpg.com/transformation-defined/ – Where to find Palace Resorts Company website: https://www.thepalacecompany.com/es Instagram: https://www.instagram.com/palaceresorts/ Resorts website: https://www.palaceresorts.com/ – Where to find SVPG: SVPG’s newest book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/workshops/ Videos: https://www.svpg.com/videos/ – Where to find Anuar Chapur: LinkedIn: https://www.linkedin.com/in/anuar-chapur/ – Where to find Gabrielle Bufrem: Website: https://www.gabriellebufrem.com/ LinkedIn: https://www.linkedin.com/in/gabriellebufrem/ Newsletter: https://theproductleaderinsider.substack.com/ – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ – Timestamps: (00:00) Intro (00:55) The company before transformation (06:24) Bringing in a coach and building trust (09:49) Gabrielle’s initial assessment (11:20) Setting up a pilot team (16:44) Problem discovery and problem solving (18:26) Measuring success (21:19) Using data to inform decisions and build trust (23:12) An example of the product-mindset shift (27:18) Changing team topology (30:42) Biggest challenges on the transformation journey (35:02) The results of transformation (39:07) Advice for anyone going through a transformation – Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by ⁠supermix.io

  • Sep 4, 2025 · 35 min

    Coaching Up

    Christian sits down with fellow SVPG partner Lea Hickman to tackle a topic that rarely gets discussed openly: coaching up. Why is it taboo to give feedback to your manager? How do you coach leaders who are checked out, micromanaging, or think they’re always right? Hear Lea’s wisdom from her time coaching leaders and leading teams herself at companies like Adobe and IBM. – Today’s discussion unpacks: Why coaching up is different from managing up (and why it matters) How to ask for coaching and feedback, even from disengaged or difficult managers What to do when your manager thinks they’re always right Navigating ego, insecurity, and imposter syndrome in leadership How to “manage up” when your manager is new or underqualified Using a personal “user manual” to decode your manager’s style Why shaping your relationship with your manager is your responsibility too – References: Adobe: https://www.adobe.com/ IBM: https://www.ibm.com/ Marty Cagan: https://www.linkedin.com/in/cagan/ – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ – Where to find Lea Hickman: LinkedIn: https://www.linkedin.com/in/leahickman/ – Where to find SVPG: SVPG’s newest book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos/ – Timestamps: (02:18) The taboo of coaching up (04:04) Coaching up vs. managing up (05:11) What to do if your manager doesn’t coach you (08:28) Managers need to learn how to coach (11:08) Coaching a manager who’s “always right” (16:19) The real challenges of imposter syndrome (17:17) How to coach a manager who isn’t engaged (23:25) Underrated tools to help you coach up (24:21) Write your own user manual (31:32) When coaching up doesn’t work (33:24) Two core skills to become a better employee – Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by ⁠supermix.io

  • Aug 21, 2025 · 43 min

    Coaching Product Leadership with Shreyas Doshi | Understanding the Role and Hiring the Right Fit

    Christian sits down with Shreyas Doshi to discuss product leadership. Shreyas has led teams at Stripe, Twitter, Google, and Yahoo, and he has coached 100s of founders and product executives across the industry. Learn why most product problems are product leadership problems, and how to hire the right product leader for your company stage. – Today’s discussion unpacks: Why nearly every product problem is a product leadership problem The essence of great product leadership 3 archetypal leadership styles—and how to spot them The key questions to ask before hiring a product leader How to hire the right product leader for your company stage – References: 3 types of product leaders: https://coda.io/@shreyas/3-product-leader-archetypes The MSN exercise for hiring: https://www.linkedin.com/posts/shreyasdoshi_a-job-description-jd-is-the-first-thing-activity-7058964842530934784-4H8F/ SVPG articles on product leadership: https://www.svpg.com/insights/product-leadership-articles/ Switching from creating to editing products: https://x.com/shreyas/status/1284499367383035904 – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ – Where to find Shreyas Doshi: LinkedIn: https://www.linkedin.com/in/shreyasdoshi/ X/Twitter: https://x.com/shreyas Threads: https://www.threads.com/@shreyas.threads Shreyas’ Product Sense Course (for founders & product leaders): https://maven.com/shreyas-doshi/product-sense More: https://linktr.ee/shreyasdoshi – Where to find SVPG: SVPG’s newest book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos/ – Timestamps: (00:00) Episode intro (00:20) Shreyas’ product leadership philosophy (07:37) Defining the product leader role (12:46) Step #1 before hiring a product leader (15:55) The most important consideration when hiring product leaders (17:33)  A common failure pattern in product leadership hiring (19:53) The 3 archetypal product leadership styles (25:35) How to uncover someone’s product leadership style (31:37) The MSN exercise (37:13) Before hiring a product leader, ask yourself these questions (40:39)  Closing recap (42:25) Where to find more from SVPG – Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by ⁠supermix.io

  • Aug 7, 2025 · 46 min

    Coaching Team Topology

    Christian sits down with Marty Cagan to decode team topology: one of the most consequential yet misunderstood levers in product organizations. Learn how great leaders design product teams for maximum autonomy, clarity, and customer impact. – Today’s discussion unpacks: How team topology is different from org structure Red flags that indicate a broken team structure The brutal trade-offs in optimizing for outcomes vs. velocity How cognitive load, chemistry, and trust affect team performance How to approach team design in growing or transforming orgs – References: Amazon’s Two Pizza Team: https://aws.amazon.com/executive-• insights/content/amazon-two-pizza-team/ Factors in Structuring a Product Organization by Marty Cagan: https://www.svpg.com/factors-in-structuring-a-product-organization/ High Integrity Commitments by Marty Cagan: https://www.svpg.com/managing-commitments-in-an-agile-team/ Pierre Omidyar: https://www.linkedin.com/in/pierre-omidyar-bb10687b/ Team Topologies by Matthew Skelton and Manuel Pais: https://www.amazon.com/Team-Topologies-Organizing-Business-Technology/dp/1942788819 – Where to find SVPG: SVPG’s newest book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos/ – Where to find Christian Idiodi: LinkedIn: ⁠https://www.linkedin.com/in/cidiodi/⁠ – Where to find Marty Cagan: LinkedIn:⁠ https://www.linkedin.com/in/cagan/ – Timestamps: (00:00) Intro (0:46) What is team topology? (1:56) Top-down vs. bottom-up approaches (3:01) Team topology ≠ org structure (5:26) Optimizing for outcomes vs. throughput (10:20) 3 signs you have a topology problem (15:24) Who should own team topology? (17:17) The surprising value of platform teams (18:14) How do you define a product? (20:36) The first step in a topology project (22:23) The cost of scaling teams (24:52) What high-performing topology requires (25:13) Balancing resources and ratios (32:36) Rolling out team topology changes (33:34) Dismantling bureaucratic team bloat (40:42) Addressing legacy teams and bureaucracy – Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by ⁠supermix.io

  • Jul 24, 2025 · 56 min

    Coaching Transformation: Inside Datasite's Radical Transformation to a Product Model Powerhouse

    Christian sits down with Doug Cullen and Thomas Fredell to recount how the trio transformed Merrill Corporation into Datasite. Learn from the real stories, strategies, and tactics that turned a 50y/o company into a modern product model powerhouse. – Today’s discussion unpacks: The immense benefits of Datasite’s transformation The kinds of challenges that arise in a transformation process How to align stakeholders around a transformation The all-important interpersonal side of successful transformation Advice for anyone going through a transformation process – References: Changing How You Solve Problems: https://www.svpg.com/changing-how-you-solve-problems/ Cloud Foundry: https://www.cloudfoundry.org/ Datasite (Formerly known as Merrill Corporation): https://www.datasite.com/ Digital Transformations: Datasite: https://www.svpg.com/podcasts/digital-transformations-datasite/?utm_source=chatgpt.com Good to Great by Jim Collins: https://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996 Microservices Architecture Style: https://learn.microsoft.com/en-us/azure/architecture/guide/architecture-styles/microservices MongoDB: https://www.mongodb.com/ SVPG’s Transformation Series: https://www.svpg.com/transformation-series/ Transformation Defined: https://www.svpg.com/transformation-defined/ – Where to find SVPG: SVPG’s newest book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos/ – Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ – Where to find Doug Cullen: LinkedIn: https://www.linkedin.com/in/dougcullen/ – Where to find Thomas Fredell: LinkedIn: https://www.linkedin.com/in/fredell/ – Timestamps: (00:00) Intro (01:02) The results of this transformation (03:21) Why Doug and Thomas joined the company (07:07) The company before transformation (12:17) First steps on the transformation journey (15:11) Near misses on the road to success (16:37) How do you pitch transformation to a board? (18:56) Finding the courage to make difficult changes (20:24) Uniting teams around transformation (26:51) The importance of building trust (31:29) Roadbumps on the transformation journey (37:18) Transforming the tech foundations (41:01) The importance of real customer discovery (45:28) Shifting how choices are made (49:06) Merrill's key transformation outcomes (50:08) Closing advice for transformations – Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by ⁠supermix.io

  • Jul 24, 2025 · 1 min

    Welcome to Product Therapy

    Where to find SVPG: SVPG’s new book, EMPOWERED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model Other books: https://www.svpg.com/books Articles: https://www.svpg.com/articles Workshops: https://www.svpg.com Videos: https://www.svpg.com/videos