
transcript
show notes
“Only willing buyers buy.” On day four of Setting Expectations Week, James Shaw takes on buyer reluctance. He reads Shift page 167: fear is in the driver’s seat for buyers in this market, and they get so focused on price that they forget why they started looking, then try to time the market. He adds that most challenges with buyers are created by us, which means we can solve them too. The fix comes from Shift page 173. Before anything else, find out whether a buyer is able, ready, and willing, in that order. Per page 176, a real consultation and prequalification will tell you their why, and that why is what overcomes doubt. A buyer who won’t talk about ability is a red flag.
Aired on November 12, 2026
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