Phony.ai

AI phone and voice agents, explained through the constraints that actually decide whether one works: end-to-end latency and where it comes from, interruption and barge-in handling, telephony plumbing and call control, transfer design, and the disclosure and recording rules around automated calls. Each episode takes one design decision and works through it concretely — provider-neutral, comparing approaches rather than selling one. Written for teams evaluating, buying or building voice AI who need to know what breaks before it breaks in production. Five or six minutes an episode. Topics include end-to-end latency and where it comes from, barge-in and interruption handling, telephony and call control, transfer and escalation design, prompt and turn design, evaluation and call review, and disclosure, consent and recording rules. Produced by Phony.ai, provider-neutral AI phone and voice agents. Full details, services and further reading at https://phony.ai