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S3 · E8
May 28 · 31 min
Leading with Perspective – with Larry McGrath
What makes a conversation feel natural rather than scripted? What kills it in three seconds? What makes someone feel understood versus processed? In this episode, we are joined by Larry McGrath, a User Research Lead at Amazon, where he has spent the past four years working on Alexa Plus, Amazon’s conversational AI platform, to talk about how to build AI that actually works for people. With deep roots in the social sciences, Larry has dedicated his career to understanding how sociology, anthro


















