Parts Hold

Chris Collins inc.

Your go to podcast for all things parts. With your hosts, Coach Christian and Coach Cliff!! New episodes every other week.

Whether you're a parts manager with a burning desire to be the best in your market, or just want to learn how to partner with the parts department to drive revenue up overall, Parts Hold is for you.

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20 episodes
Avg 25 min
English

Episodes 20

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Nov 13, 2024 · 18 min
How do Electric Cars affect the Parts Department? | Parts Hold #52
In today's episode of Parts Hold, Cliff and Christian dive into the electrifying world of electric vehicles (EVs) and how they're changing the game for parts departments across the industry. From fewer moving parts to the shift in demand for specific components, what do EVs mean for inventory management, service parts, and long-term profitability? Join us as we discuss the impact of this rapidly growing trend and how parts departments can prepare for the future. 0:00 - 4:20 Client Success Stories 4:20 - 8:23 Cliffs Son In The Car Business 8:23 - 18:44 How do Electric Cars affect the Parts Department?
Oct 30, 2024 · 17 min
Should You Sell Aftermarket Parts In Your Parts Department? | Parts Hold #51
We'll explore the pros and cons of adding aftermarket options to your inventory, how it impacts your bottom line, and the effect it can have on customer trust and satisfaction. Are the cost savings worth the potential risks? Or should OEM parts always be the go-to? Tune in to find out as we break down the key strategies that can help your dealership stay competitive while making the right call for your customers and business. 0:00 - 2:00 Cliff Travels to California 2:00 - 3:43 Hurricane 3:34 - 17:55 Should You Sell Aftermarket Parts In Your Parts Department?
Oct 16, 2024 · 26 min
Strategies For Pricing High Volume Parts | Parts Hold #50
Welcome to Parts Hold with Cliff and Christian! In today's episode, we dive into the essential strategies for pricing high-volume parts. Whether you're managing inventory for a dealership or a parts department, getting your pricing right is key to staying competitive and profitable. Cliff and Christian share insights from top-performing departments, discuss market trends, and reveal tips to maximize margins without losing customers. Tune in to learn how to strike the perfect balance between volume and value!
Oct 2, 2024 · 28 min
Top Strategies from Leading Parts Departments Part 2 | Parts Hold #49
Welcome to Part 2 of 2 of our Parts Hold series with Cliff and Christian! In today's episode, we dive into the top strategies used by leading parts departments across the United States. Whether you're looking to optimize your inventory, boost customer satisfaction, or improve your department's efficiency, these insights from the best in the business will help you stay ahead. Tune in for expert tips, real-world examples, and actionable advice to take your parts department to the next level!
Sep 18, 2024 · 27 min
Top Strategies from Leading Parts Departments Part 1 | Parts Hold #48
Welcome to Part 1 of 2 of our Parts Hold series with Cliff and Christian! In today's episode, we dive into the top strategies used by leading parts departments across the United States. Whether you're looking to optimize your inventory, boost customer satisfaction, or improve your department's efficiency, these insights from the best in the business will help you stay ahead. Tune in for expert tips, real-world examples, and actionable advice to take your parts department to the next level!
Sep 4, 2024 · 22 min
Will We Need Parts Managers in the Future? | Parts Hold #47
In today's episode, hosts Christian and Cliff dive into the evolving role of parts managers in the automotive industry. As technology and automation continue to reshape the landscape, we explore whether parts managers will remain a vital part of operations or if their roles will transform entirely. Join us for an insightful discussion on the future of this crucial position in the industry.
Aug 21, 2024 · 26 min
The "New Rules" For Parts Departments | Parts Hold #46
As we shift gears towards 2025, the landscape of automotive parts departments is evolving rapidly. From digital transformations to sustainability mandates, the new rules are set to redefine how parts departments operate, manage inventory, and serve customers. Join us as we explore the cutting-edge changes on the horizon, including advanced inventory management systems, the impact of electric and autonomous vehicles on parts demand, and the growing importance of eco-friendly practices.
Aug 7, 2024 · 24 min
Dealership Parts Departments: What We Can Learn from Independent Shops | Parts Hold #45
In this episode of Parts Hold, Christian and Coach Cliff welcome special guest Coach Dustin "Gator" to uncover the hidden strengths of independent auto shops. Discover how these insights can transform your Dealership's Parts Department operations. From inventory management to pricing strategies and targeted marketing, learn how to boost your bottom line by adopting the best practices of successful independent shops.
Jul 17, 2024 · 21 min
Parts Department Crisis Management: Lessons from the CDK Outage | Parts Hold #44
In this episode of Parts Hold, Christian, Coach Cliff, and Kaylee unpack the recent CDK outage that affected thousands of Dealerships. Learn how successful Parts Departments navigated this crisis and discover key strategies for Dealership Parts Department contingency planning. From maintaining cool heads to creative problem-solving, our experts share invaluable insights to help you prepare for and overcome unexpected challenges in your parts operation.
May 8, 2024 · 23 min
Rethinking Success: Balancing The Parts Department and Home Life | Parts Hold #43
In this episode of Parts Hold, Christian and Coach Cliff dive deep into the concept of work-life balance. Drawing from over 25 years of experience in the Parts Department, Coach Cliff shares his hard-earned wisdom on juggling the demands of work and family life. The duo challenges the conventional idea of a perfect 50/50 split and explores what it really means to be fully present and engaged in both arenas. Christian also reveals the key mindset shift that can help Parts Managers succeed professionally without sacrificing their personal lives. Tune in for a candid conversation about rethinking success and finding balance in the fast-paced world of the Parts Department.
Apr 24, 2024 · 27 min
Recruiting Secrets From The Master: Hire a Winning Parts Crew | Parts Hold #42
Christian and Coach Cliff are back with another episode of Parts Hold, and this time they're joined by a special guest: Coach James Baumer. Coach James is known as the best recruiter in the business, and he's sharing his secrets for building a top-notch parts team. From hitting up tool truck guys and taco trucks for leads to promoting from within, James has some unconventional strategies that flat-out work. Christian, Coach Cliff, and Coach James dive into the importance of hiring with urgency, looking for problem-solvers, and finding folks who fit your culture. They also touch on the age-old question: should your most experienced people be on the front or back counter?
Apr 10, 2024 · 24 min
Is The Multi-Point Inspection Friend or Foe? | Parts Hold #41
Old school RO scribbles or modern day MPIs - which is better for the parts department? Christian and Coach Cliff debate the pros and cons of everyone's favorite topic. From sloppy handwriting to lost sticky notes, parts quoting used to be the wild west. MPIs brought structure but also complaints of too many screens and not enough time. But could this "necessary evil" actually be the parts department's best friend? Discover how MPIs could be your secret weapon for efficiency, accountability, and believe it or not, more sales in the latest Parts Hold!
Mar 27, 2024 · 36 min
Top 5 Inventory Mistakes For Parts Departments With Kaylee Felio | Parts Hold #40
Join hosts Cliff and Christian as they delve into the complex world of parts department management, spotlighting the top 5 inventory mistakes that can cost departments time, money, and customer satisfaction. In this insightful episode, our special guest, Kaylee Felio, an industry expert with years of hands-on experience, shares her invaluable insights and practical tips to help parts departments avoid common pitfalls. Kaylee's Website: www.partsedge.com
Mar 13, 2024 · 25 min
Fixing A Broken Parts Department | Parts Hold #39
Christian and Coach Cliff bring the extinguisher to snuff out parts department fires. Get the game plan to go from clutter and chaos to clean and controlled. We're sharing the top 5 fixes to align your team and rebuild a high-performance parts machine. Wondering where to start when everything's broken? Ready to revive a dying parts department? Tune in as Christian and Coach Cliff share hard-earned wisdom to troubleshoot your troubles.
Feb 28, 2024 · 24 min
Are You Earning What You're Worth? | Parts Hold #38
Paycheck got you down? Christian and Coach Cliff share hard-earned wisdom on pay plans that properly value Parts Managers. Should you earn commission or salary? What bonuses incentivize success? How to negotiate your true value? Get the inside track on pay plans that pay off from a longtime parts veteran.
Feb 14, 2024 · 28 min
Friend or Foe? How To Pick Your Dealer Allies | Parts Hold #37
Should you help other dealers in need? What's fair pricing? When to walk away? Get top tips for building trust while protecting your interests. Catch the latest episode of Parts Hold and boost your dealer-dealer dynamics.
Jan 31, 2024 · 29 min
How To Make 2024 Your Best Year In Parts | Parts Hold #36
Welcome to Parts Hold! The podcast designed to help you make this year your best ever in the parts department at your car dealership. Join us as we dive into the strategies, insights, and innovations that will turbocharge your parts management and elevate your dealership's performance.
Jan 17, 2024 · 24 min
How New and Used Car Sales Affect The Parts Department | Parts Hold #35
The sales of new and used cars can have a significant impact on the parts department of a dealership or automotive service center. Here are some ways in which new and used car sales affect the parts department. Adaptability and responsiveness to market trends and customer needs are crucial for the success of the parts department in the dynamic automotive industry.
Jan 3, 2024 · 28 min
3 Steps To Remove Obsolescence From Your Parts Department | Parts Hold #34
Discover the nuances of obsolescence in the automotive parts industry. Chris and Christian unravel the mysteries surrounding outdated inventory, discontinued components, and the impact of rapidly evolving technologies. Gain insights into identifying and categorizing obsolete parts to lay the foundation for a streamlined and responsive parts department.
Dec 20, 2023 · 27 min
How To Bulletproof Your Parts Department | Parts Hold #33
In this riveting episode of the Parts Hold Podcast, your hosts Cliff and Christian delve deep into the crucial aspects of safeguarding and fortifying your automotive parts department. Buckle up as they guide you through a comprehensive exploration of strategies, insights, and industry best practices to ensure your department is not just resilient but bulletproof in the ever-evolving automotive landscape.

Showing 1–20 of 20 episodes