
Stop Treating Channels Like Islands: Building an Omnichannel Ecosystem
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A lot of nonprofits still plan fundraising like every channel lives on its own island, then wonder why “more posting” doesn’t turn into more giving. In this episode, Ben Smithee, Chief Growth Officer at NextAfter, unpacks what happens when you build an omnichannel fundraising ecosystem where each touchpoint increases familiarity, trust, and momentum toward a gift.
If you want more practical nonprofit marketing and fundraising strategy, subscribe, share this with a teammate, and leave a review. What’s one channel you’re ready to connect into a real donor journey this week?
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- 0:00Sponsor Message From Firespring
- 0:24Welcome And Ben’s Background
- 2:56Social Ads Boost Direct Mail
- 5:20Building An Omnichannel Ecosystem
- 11:13Content Offers For Cause-Based Work
- 14:14How Small Teams Should Prioritise
- 17:03Sponsor Message From Firespring
- 17:54Owned Versus Rented Audiences
- 20:29Texting Without Becoming Spammy
- 25:26Free NextAfter Tools And Neo Summit
- 29:09Book Recommendations For 2026
- 31:43Final Thanks And Sign Off