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Non-Rev Lounge

Monique, and Tyler

Non-Rev Lounge is an airline employee travel and aviation podcast. Monique, and Tyler work as Gate Agent, and Ramper they discusses our non-rev travels as well as having guests on to share their trips and tips. Stay in touch with us on Twitter @NonRevLoungePod and Instagram.com/nonrevloungepodcast 

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  • 23 episodes
  • fortnightly
  • Avg 1 hr 11 min
  • English

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  • S4 · E259
    Tuesday · 1 hr 10 min

    #259 "Brooke’s Travel Insights and Celebrity Encounters, or Mishaps"

    Non-Rev Super Traveler Brooke: 60 Countries, Group Trips, Baby Travel, and a Harry Styles Encounter The hosts of the Non Rev Lounge (Monique, Tyler, and Lara) welcome coworker Brooke, a frequent non-rev traveler in her early 30s who has visited 60 countries, completed five of the Seven Wonders (missing Christ the Redeemer and the Great Wall), and discusses visas, including China’s challenges for non-revs and India visas. Brooke shares why she joined aviation for flight benefits, her start at Piedmont and move to mainline, and how Express employees often use benefits more. She explains planning group birthday trips, using hotel benefits, Splitwise for shared costs, and choosing destinations by weather and social media. Travel highlights include a rugged Komodo Islands liveaboard from Bali and visiting Petra and the Dead Sea. She also covers working pregnant on the ramp, traveling with a seven-month-old, and recounts meeting and repeatedly interacting with Harry Styles in Seoul and later London. 00:00 Birthday Invite Blunder 01:15 Non Rev Lounge Introductions 01:59 Meet Brooke Travel Machine 06:21 Seven Wonders Checklist 07:06 China Visa Standby Hacks 09:41 Language Barriers and Translation 11:00 Why Work Airlines 12:55 Piedmont Ramp Life 17:46 Express vs Mainline Travelers 20:34 Group Travel Rules 26:39 Planning Tools and Splitwise 31:19 Bali Liveaboard Adventure 37:17 Crocodiles and Bali Flights 37:33 Tiny Planes and Weigh-Ins 38:35 Jordan and Petra Highlights 39:43 Dead Sea and Monastery Hike 41:04 Airline Routes and Asia Dreams 41:56 Pregnant on the Ramp 45:30 Taipei Night Market Surprise 47:31 Traveling With a Baby Tips 50:19 Gear and Flying With Infants 55:54 Harry Styles Seoul Encounter 01:08:36 Wrap Up and Farewell StaffTraveler is offering a 10% discount code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist with your non-rev travels! Use it to find loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E258
    September 2 · 1 hr 15 min

    #258 "From Transfers to Cruises: Tyler and Lara's Latest Adventures"

    Unreal Lounge: Salt Lake Crew Chief Transfer and Lara’s Mediterranean Cruise The hosts discuss workplace complaints, joking that accusations of racism trigger management attention, then recap a group river outing and a Phoenix near-miss incident involving two flights with the same flight number. Monique describes a flight attendant focus group about improving the Phoenix base, including rotating reserve and a reminder not to give flight attendants the last row. Tyler announces he was awarded a Salt Lake City transfer as a crew chief, recounting a test mix-up, and talks about SIDA badge background checks and added responsibilities like HAZMAT. Intern Lara recounts an expensive cruise starting in Trieste with sightseeing in Trieste and Slovenia, then stops including Montenegro, Dubrovnik, Albania, Messina (Godfather tour), and ending in Malta; theme nights, meeting wealthy travelers, Dave breaking his toe, and difficult return logistics due to Malta Carnival, ultimately flying Delta to JFK with a condensation drench incident and getting home early. 00:00 Racist Complaint Talk 01:17 Unreal Lounge Intro 01:37 River Float Recap 03:35 Standby Secrets Banter 04:25 Phoenix Near Miss Story 05:53 Focus Group And Reserve 08:16 Back Row Seat Drama 09:18 Late Shifts And Slippers 10:05 Crew Chief Promotion 11:45 Test Mixup In Australia 14:10 Transfer Delays And SIDA 21:54 Salt Lake Ramp Culture 23:20 Seniority And New Hires 25:43 Seniority Mixup 26:20 Booking the Pricey Cruise 27:37 Getting to Trieste 29:17 Airport Lounge Detour 30:25 Upgrade Drama at Gate 35:03 Train Ride Regrets 36:21 Trieste and Slovenia Tours 38:39 Pre Voyage Rooftop Party 39:29 Penthouse Jet Set Friends 41:03 Theme Nights and Costumes 44:04 Late Nights Room Service 46:41 Ports and Excursions Begin 49:42 Croatia Bike Tour 51:11 Dubrovnik History and Heat 53:22 Sicily Godfather Excursion 55:00 Albania and Travel Scams 56:35 Malta Exit Strategy 01:00:19 Delta Nonrev Home 01:04:52 Cruise Verdict and Toe Injury 01:08:56 Staff Travel Priority Requests 01:11:59 Lounge Tips and Farewell Become a StaffTraveler eSIM Ambassador https://esimambassadors.stafftraveler.com/ Check out Route Explore from StaffTraveler https://route-explorer.com/ StaffTraveler wants our feedback to help build Route Explore before it is officially released. Send any feedback to support@stafftraveler.com StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E257
    August 18 · 1 hr 21 min

    #257 "From River to Ritz: Melbourne’s Marvels and Mishaps"

    From River Heat to Melbourne Suites: Travel Updates, StaffTraveler Changes, and Global Entry Hosts Monique and Tyler recap recent events and travel: a small meetup around Tyler's birthday that included tubing on a very hot day, where Tawny showed signs of heat illness, and Tyler briefly tipped his tube, followed by dinner at Mesa with guests visiting from several cities. They discuss working in extreme Phoenix heat, aircraft cooling issues, and pilots refusing planes with broken APUs. A planned Rio trip using five Marriott nights was canceled due to heavily oversold flights, so they instead flew with lie-flat seats to Sydney and continued to Melbourne for cooler weather, tours to Phillip Island’s penguin parade and the Great Ocean Road/12 Apostles, and stays at the Park Hyatt and Ritz-Carlton, including a suite after a room assignment error. Returning home, Katie missed Qantas, flew Delta economy, and Tyler flew United Polaris during Hawaii storm-related weight restrictions. They also cover Global Entry renewal uncertainty, new StaffTraveler points-based priority requests, and note multiple recent ramp employee deaths, plus upcoming Dork Fest and sponsor mention of the StaffTraveler app. 00:00 Welcome Back Banter 01:34 River Meetup Recap 02:34 Heat Stroke and Safety 05:23 Tubes Tips and Dinner 07:44 Phoenix Ramp Heat 11:45 Broken APU Drama 15:48 Meetup Shoutouts 16:12 Brazil Trip Canceled 21:50 Pivot to Cool Australia 24:43 Sydney Customs to Melbourne 27:21 Phillip Island Koalas Tour 28:05 Koala Encounter Chat 28:21 Phillip Island Penguin Parade 29:16 Penguin Numbers and Predators 31:13 Great Ocean Road Highlights 32:11 Tour Tips and Bus Drama 34:50 Park Hyatt Stay and City Wandering 37:26 Travel Planning Apps and Food Finds 40:23 Ritz Carlton Upgrade Strategy 45:27 Suite Surprise and Sky High Views 49:20 Non-Rev Flight Plan Trouble 53:34 Delta Standby Shuffle 55:25 United Polaris Upgrade Win 56:00 Hawaii Storm Detours 57:19 Seat Swaps and No Screen 58:31 Polaris Service and Perks 01:00:20 SFO Customs Sprint 01:03:40 Global Entry Renewal Tips 01:09:54 StaffTraveler Points Update 01:18:16 Ramp Tragedies and Farewell Become a StaffTraveler eSIM Ambassador https://esimambassadors.stafftraveler.com/ Check out Route Explore from StaffTraveler https://route-explorer.com/ StaffTraveler wants our feedback to help build Route Explore before it is officially released. Send any feedback to support@stafftraveler.com StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E256
    August 1 · 1 hr 16 min

    #256 "Continuing the Italian Adventure: Part 2"

    Non-Rev Tales: Puerto Rico Song Jokes, Italy Highlights, and an Extra-Section Ride Home The hosts share a running joke about a “Puerto Rico” song, including a supervisor-office moment where the reference fell flat, and later a party clip that accidentally resembled a Nazi salute. They discuss annoyance with social media trend-copying, upcoming meetups and travel plans (Dork Fest, Seattle, Universal), and Lara’s London crew tour to Greenwich that drew complaints despite her planning. Monique recounts an Italy trip with standout hotel-bakery breakfasts, touring a potential wedding villa, and a beach day with reserved chairs, jellyfish warnings, and mixed water quality, then traveling to Barcelona for tapas and a World Cup atmosphere. Flying home, they use non-rev strategies and an extra-section JFK flight with only 35 passengers, scoring business seats, then deal with chaotic JFK gate agents. The episode is sponsored by the StaffTraveler app. 00:00 Puerto Rico Song Bit 01:20 Trends and Copycats 02:21 Sand Fleas and Honeymoon 03:53 Non Rev Lounge Intro 04:14 Meetup and Wild Horses 05:31 Dork Fest Plans 08:09 Back to Traveling 09:54 London Crew Tour 15:01 Hotel Drivers and Shuttles 18:32 Canceled Bags Confusion 20:32 New Planes and Screens 25:31 Door Signals and Customs 27:32 777 Retrofit Miss 32:21 Italy Breakfast and Castle 35:23 Wedding Villa Visit 37:32 May Wedding Costs 38:13 Dinner Plans Together 38:46 Beach Day Setup 40:31 Jellyfish and Dirty Water 41:24 Pina Colada Joke 44:50 Train Back to Florence 45:51 Why Barcelona Route 48:35 Tapas and World Cup 49:38 Hostel and Nightlife Plans 53:35 Extra Section Airport Chaos 57:26 Surprise Business Seats 01:00:57 Business Cabin Comforts 01:04:02 Finding Extra Sections 01:06:44 JFK Gate Agent Meltdown 01:09:20 Trip Wrap and Italy Goals 01:10:11 Cruise Nonrev Planning 01:14:14 Goodbyes and Sponsor 01:15:43 Birthday Party Fiasco Become a StaffTraveler Esim Ambassador https://esimambassadors.stafftraveler.com/ Check out Route Explore from StaffTraveler https://route-explorer.com/ StaffTraveler wants our feedback to help build Route Explore before it is officially released. Send any feedback to support@stafftraveler.com StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E255
    July 25 · 1 hr 7 min

    #255 "Travel Stories: Italian Adventures and Upcoming Connections"

    Non Rev Lounge: Arizona Meetup Plans and Monique’s Italy Trip, Part 1 Tyler, Monique, and intern Lara return to record in Tyler’s mostly empty house after a slow July of publishing due to busy schedules and monsoon weather, then discuss non-rev travel logistics and costs, including full London return flights and upgrade taxes, United’s added fees, and airport lounge experiences in Philadelphia before their Europe trip. They announce an August 8 Arizona meetup with a Salt River float and dinner near Mesa Gateway Airport, sharing practical tips (water shoes, towels/sheets for hot tubs, sunscreen, hats, no glass, and hydration) and noting limited public transportation and carpool needs. Monique begins recounting a family trip to Italy tied to Zachary and Natalie scouting wedding villas, detailing challenging standby routing to Zurich and Florence, trains to the Livorno coast (Castiglioncello), and a Tuscany e-bike tour with steep hills, wine tasting, and scenic views, setting up a two-part episode. 00:00 Show Planning Intro 01:00 Welcome Back Empty House 01:59 Monsoon Stories Airport Ops 04:04 London Loads Taxes Upgrades 07:43 Meetup Announcement Details 09:16 Salt River Float Tips 12:50 Carpool Logistics Dinner Plan 17:02 Meetup Memories Shoutouts 18:52 Southwest Red Eye Hawaii Talk 23:38 Italy Trip Origins Routing 31:33 Sneaking Into Lounges 31:55 Sapphire Lounge Wellness 33:23 Business vs Premium Economy 35:49 Emotional Flight Moments 37:29 Zurich Connection Chaos 40:42 Standby Win on Swiss 42:44 Arriving in Coastal Italy 49:15 First Night Food and Gelato 52:04 Tuscany E-Bike Adventure 01:02:54 Route Explorer Trip Planning 01:06:06 Meetup Plug and Sponsor Become a StaffTraveler Esim Ambassador https://esimambassadors.stafftraveler.com/ Check out Route Explore from StaffTraveler https://route-explorer.com/ StaffTraveler wants our feedback to help build Route Explore before it is officially released. Send any feedback to support@stafftraveler.com StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E254
    July 1 · 1 hr 19 min

    #254 Maui Adventures & Phoenix Meet-Up

    Maui Trip Recap, Phoenix Salt River Meetup Plans, and Non-Rev Tools & Travel News Tyler and Monique discuss upcoming work trips and announce an August 8 Phoenix meetup to float the Salt River (tube rental about $25, potential group discount, sunscreen, and water shoes recommended) followed by dinner, with signups via email/Instagram/Twitter. They share a StaffTraveler eSIM ambassador opportunity and how Route Explorer helps plan complex non-rev itineraries. They react to a news story about an Air Canada pilot who flew for 20 years without a pilot’s license and review a non-rev-themed movie, “Travel Companion,” which they disliked. Monique recaps a Maui trip: weight-restricted Hawaii flights, helpful crew, a seat-kicking child, an oceanfront Airbnb with turtles and stingrays, higher food costs, widespread pay-to-park beaches, and the continuing devastation in Lahaina after the fire. They cover snorkeling, windy beach conditions, Road to Hana rain, Black Sand Beach reservation requirements, and begin planning non-rev routing to Italy via other European gateways. 00:00 Welcome Back Banter 01:19 Parking Lot Gripes 02:23 Work Trips And Italy Prep 03:06 Phoenix Meetup Salt River 07:55 StaffTraveler eSIM Ambassador 09:51 Route Explorer Trip Planning 12:02 Air Canada Pilot Mystery 14:13 Travel Companion Movie Review 19:20 World Cup Culture Shock 29:01 Maui Nonrev Flight Win 35:15 Maui Arrival, Jeep And Costco 38:11 Airbnb Kitchen Supply Lessons 39:07 Sticker Shock Groceries 40:21 Airbnb Cove Wildlife 42:54 Coastal Drives Whales 44:23 Pay to Park Beaches 47:16 Lahaina After Fire 49:21 Sacred Beaches Respect 50:49 Boat Tours Highlights 52:54 Windy Beach Hacks 54:19 Snorkeling Wins Turtles 58:11 Road to Hana Reality 01:06:16 Last Day Travel Blues 01:09:18 Airport Lounge Standby 01:13:37 Italy Flight Gameplan 01:17:15 Europe Heat Warning 01:18:55 Wrap Up Sponsor Become a StaffTraveler Esim Ambassador https://esimambassadors.stafftraveler.com/ Check out Route Explore from StaffTraveler https://route-explorer.com/ StaffTraveler wants our feedback to help build Route Explore before it is officially released. Send any feedback to support@stafftraveler.com StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E253
    June 23 · 52 min

    #253 Ladies Lounge: An Unplugged Podcast Episode

    Girls-Only Non-Rev Lounge: Summer Travel Plans, Italy Tips, and Airline Stories Monique and Lara host a girls-only Non Rev Lounge episode while Tyler is busy moving, thanking production Dave and Tawny. They discuss Lara’s packed summer travel—Hawaii (including the Road to Hana and seeing Lahaina after the fires), then a quick turnaround to Italy with Zachary, plus a St. George girls’ trip and Dorkfest plans involving a train ride to San Diego. Lara shares Italy recommendations like grappa, Aperol Spritz, pizza differences, and buffalo mozzarella caprese. Monique talks about working London flights, the UK “luxury tax,” bonded liquor rules, and a humorous first-class passenger she jokes might be MI6, plus federal air marshal logistics and a military upgrade story that led to an emotional challenge coin. They also swap flight attendant stories, including “Booker T” being arrested at a Raiders game, and mention Monique’s potential move to Richmond when Drew gets a flying job. 00:00 Tipsy Soap Moment 00:36 Girls Episode Kickoff 02:14 Hawaii Plans Maui Return 05:53 Italy Trip Prep 08:41 Italy Food Drink Picks 11:49 Nonrev Strategy Summer Travel 14:06 London Luxury Tax Story 16:09 Upgrading Military Passenger 20:15 Parents Senior Mission Talk 24:52 Summer Work London Chaos 27:18 New Hotel In London 28:40 First Class Shakeup 29:31 MI6 Guy In 4A 33:02 Air Marshals And CBP 37:02 Bonded Liquor Rules 38:08 Carding On Flights 39:07 Booker T Flight Friend 41:04 Raiders Fan Arrested 43:48 Moving To Richmond 47:43 Shoutouts And Wrap Up 48:36 Dorkfest Train Plans 52:06 Sponsor And Cabana Boy Check out Route Explore from StaffTraveler https://route-explorer.com/ StaffTraveler wants our feedback to help build Route Explore before it is officially released. Send any feedback to support@stafftraveler.com StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E252
    June 10 · 1 hr 4 min

    #252 Aviation Experiences: Careers and the Perks of Flying

    Non-Rev Travel Stories, Gate Challenges, and Airline Benefits Talk Monique and Tyler record at Monique’s house and discuss recent travel and work experiences in the airline world. Monique recaps a Flagstaff trip for Hayden’s 21st birthday, including tight non-rev flights, a risky slip-and-slide game on gravel, and the stress of getting Zachary home after losing a seat, helped by friends at the airport. They compare non-rev benefits and policies—check-in time vs seniority, buddy passes vs a second registered companion, and not paying for upgrades—and reflect on how flight benefits enable frequent travel and occasional lie-flat first class experiences. Tyler shares work updates, including bidding cooler basement duties, handling oversized bags, mentoring challenges during a hectic boarding, meeting Gabby Giffords on a flight, and operational delays from a tire change and a dead jet bridge that required towing. 00:00 Welcome Back Setup 00:50 Pajamas And Halara 01:22 Lara Scarf Swap 02:09 Flagstaff 21st Trip 04:29 Slip And Slide Games 05:43 Nonrev Flight Chaos 09:36 Southwest Codeshare Talk 11:36 Basement Bag Room Shift 17:29 Mentoring At The Gate 23:44 Gabby Giffords Flight 25:23 Jet Bridge Breakdown 29:06 Airline Seniority Years 31:54 From Side Gig to Career 33:24 Pay Scales and Perks 34:23 Trips Made Possible 35:39 Lie Flat Weekend NYC 38:20 TWA Hotel Detour 39:54 Benefit Rules and Retirement 42:39 Imposter Syndrome Up Front 44:16 How Flights Stay Full 47:07 Best and Worst Policies 55:00 Job Joys and Flexibility 59:33 StaffTraveler and Italy Plans 01:01:14 Wrap Up and Sponsor 01:02:10 Farm Feed and Thumbs Down Check out Route Explore from StaffTraveler https://route-explorer.com/ StaffTraveler wants our feedback to help build Route Explore before it is officially released. Send any feedback to support@stafftraveler.com StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E251
    May 26 · 1 hr 9 min

    #251 "Life in Transition: Moves, Travel, and Adventures"

    Back in the NonRev Lounge: Summer Schedules, Maui Plans, Italy Routing, and a Tucson Museum Trip Tyler and Monique return after losing a previously recorded episode due to an editing issue and share life updates, including a busy home remodel, an upcoming move, and Tyler’s likely commuting from Salt Lake City while waiting on a transfer. They discuss airline summer schedule changes out of Phoenix (seasonal routes cut, Salt Lake reduced to express flights, Anchorage returning) and frustration with capacity decisions. Monique outlines a packed summer with Flagstaff, Maui, Italy, and St. George trips; they talk about rising Hawaii costs, plans for Maui (Road to Hana, waterfalls, black/red sand beaches, Seven Sacred Pools, snorkeling spots like Napili and Honuolua Bay), and nonrev strategies using StaffTraveler’s new Route Explorer. Tyler recounts a Tucson trip to the Pima Air & Space Museum and notes TSA touchless/PreCheck experiences, plus a potential policy shift reducing international positive bag match requirements. 00:00 Welcome Back Update 01:19 House Remodel Chaos 02:13 Transfer and Flight Schedules 03:08 Summer Routes and Seat Crunch 07:13 Summer Trips Lineup 09:55 Why Hawaii Got Expensive 11:46 Maui After the Fires 13:57 Road to Hana Must Dos 18:21 Seven Sacred Pools Explained 23:22 Snorkeling and Turtle Spots 29:08 Booking Flights and Airline Options 31:41 Cheap Camping Then vs Now 34:12 Kapalua Food Recommendations 34:36 Maui Food Plans 35:23 Hana Food Truck Stop 36:23 Wildlife Respect Rant 38:06 Tucson Museum Trip 43:14 Touchless TSA Talk 49:40 Bag Match Rule Changes 58:37 Summer Travel Planning 59:29 Italy Nonrev Strategy 01:04:51 StaffTraveler Route Update 01:08:39 Wrap Up And Sponsor Check out Route Explore from StaffTraveler https://route-explorer.com/ StaffTraveler wants our feedback to help build Route Explore before it is officially released. Send any feedback to support@stafftraveler.com StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E250
    April 21 · 1 hr 23 min

    #250 "The 250th Episode Extravaganza: Bike, Barge, and Lara's Travel Tales"

    Episode 250: Lara Returns—London Bonus Day, Recurrent Training, and a Venice Bike-and-Barge Adventure Tyler and Monique celebrate the podcast’s 250th episode by welcoming back longtime guest Laura, who shares updates from flying to London again, joining a company-wide ambassador program to reinvigorate employees, and receiving praise from a passenger who said she felt like she was in first class. The hosts discuss non-rev travel frustrations, a canceled Seattle aerospace dinner trip, and an airport internet outage that forced manual boarding processes. Laura recounts a London “bonus day” after a cancellation, visits to the Churchill War Rooms and Borough Market, and the quirks of recurrent training drills where she initially failed due to hand-position critiques before passing. She also details a Venice-to-Mantua, Italy bike-and-barge trip, including e-bikes, onboard meals, a fall on day one, and successful Air France and American non-rev upgrades. The episode ends with notes on aviation stories, including an Icelandair low flyby and Hulu’s “Sky King,” and thanks to StaffTraveler. 00:00 Welcome Back, Lara 05:07 Travel Envy And Moving 09:38 Work Updates And Ambassador Role 18:24 London Return And Pen Story 23:19 Bonus Day London Adventure 29:01 Recurrent Training Drama 34:23 Icelandair Flyby Debate 35:55 Sky King Hulu Breakdown 40:31 Airport Internet Outage 41:57 System Outage Chaos 43:10 Managers Missing the Point 46:11 Nonstop Thanks Pilot Story 48:39 Bike and Barge Explained 53:07 Venice Nonrev Adventures 01:00:34 E-Bike Wipeout Karma 01:03:02 Costs Tips and Bell Rules 01:09:44 Check-In Drama and Upgrades 01:13:47 StaffTraveler Updates 01:18:43 Automation and Future Jobs 01:20:27 Birthday Plans and Wrap-Up Check out Route Explore from StaffTraveler https://route-explorer.com/ StaffTraveler wants our feedback to help build Route Explore before it is officially released. Send any feedback to support@stafftraveler.com StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E249
    April 9 · 1 hr 6 min

    #249 "Flying Standby: Insider Tips for Non-Rev Success"

    Non-Rev Basics: Backup Plans, Standby Strategy, and Airport Stories Hosts, Tyler and Monique, reunite at Monique’s house to catch up on limited recent travel, discuss using United benefits, and recap coordinating family travel to Orange County for a celebration of life. They share two aviation incidents: a passenger stripping naked and causing a disturbance at a Phoenix gate that traumatized agents, and a woman reportedly sneaking onto an international flight again (Newark to Milan) after a prior Delta incident, raising questions about TSA and passport controls. Prompted by new standby influencers, they return to “Non-Rev 101” with listener tips: avoid checking bags, be flexible, monitor delayed flights, use unusual connections and alternate airports, stay at the gate until pushback, carry backup clothes and chargers, consider buying a ticket if necessary, and know airline rules. They also recommend StaffTraveler features like priority requests and Route Explorer for building routings and finding flight details. 00:00 Welcome Back at Home 00:43 Tiny Dog Travel Talk 01:20 Catching Up and Using Benefits 02:55 Orange County Trip Logistics 04:34 Airport Options Around LA 06:07 Transfer List Waiting Game 07:55 New Nonrev Creators and Birthdays 09:46 Naked Passenger at PHX 13:34 International Stowaway Mystery 18:32 Southwest Seat Shuffle Chaos 24:50 Gate Agent Interview Tips 27:16 Old School Hiring and Training 32:20 Airport Club Chaos 33:40 Back To Basics Benefits 36:09 Pack Smart Skip Bags 39:00 Work Delays Like A Pro 42:05 Never Give Up Routing 45:29 Gate Strategy And Badges 47:03 Food Hacks And Hub Avoidance 50:32 Backup Plans And Creativity 58:17 Rules Passes And StaffTraveler 01:01:55 Route Explorer Deep Dive 01:05:35 Wrap Up And Next Trips Check out Route Explore from StaffTraveler https://route-explorer.com/ StaffTraveler wants our feedback to help build Route Explore before it is officially released. Send any feedback to support@stafftraveler.com StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E248
    March 20 · 1 hr 32 min

    #248 "Spring Break Stories: Costa Rica’s Nature and Cancun’s All Inclusive"

    Southwest Seat Assignments, Grief and Travel: Colorado Springs, Costa Rica, and a Points Trip to Cancun Tyler and Monique return to the Non-Rev Lounge after a delay and discuss recent travel and life updates. They recap a Colorado Springs trip for an Oscars party and Tyler’s first experiences with Southwest’s new seat assignments, including bulkhead storage frustrations, while also noting Southwest removed a policy allowing non-revs to sit in jump seats. Tyler shares a family emergency: Tawny’s mother in California was hospitalized with critically low oxygen, placed in hospice, and died in early March; the family then continued a planned Costa Rica trip to visit Hayden’s Spanish study-abroad host family, took an uncomfortable bus to Jacó, and did an unexpectedly strenuous rope-and-waterfall hike with no wildlife sightings. They describe return-travel complications (Dallas weight restriction, reroute through Miami, Global Entry/mobile passport shutdown), Tawny’s Broadway trip to see Chicago, Tyler receiving United and Delta non-rev benefits from listeners, and a separate points-based Cancun trip via Oklahoma City with major Hyatt room upgrades and unexpectedly quiet resorts. 00:00 Welcome Back Updates 01:50 Colorado Oscar Party 03:23 Southwest Seat Assignments 08:01 Jumpseat Policy Changes 10:51 Family Emergency Drive 13:41 Racing to Costa Rica 19:27 Hayden Study Abroad 21:00 Bus Ride to Jaco 25:17 Waterfall Hike Surprise 32:01 Beach Day and Sunburn 33:17 Manuel Antonio Wildlife Hopes 35:00 Heading Back to San Jose 36:40 Nonrev Chaos and Weight Limits 40:58 Miami Customs and Gate Sprint 42:00 Would You Go Again 48:38 Grief Catching Up 50:26 Surprise Delta Benefits 57:48 Spring Break Travel Crunch 58:40 Cancun Miles and Routing Mistake 01:03:20 Flight Rule Confusion 01:04:08 Revenue Standby Strategy 01:06:10 Oklahoma City Overnight 01:07:53 Kids Through Security 01:10:47 Two Resorts Plan 01:11:13 Globalist Suite Upgrade 01:14:35 Dreams Resort Perks 01:17:02 Empty Cancun Surprise 01:19:08 Points Value Breakdown 01:21:50 Name Drop Travel Hacks 01:24:33 Busiest Cancun Routes 01:26:36 Wrap Up And Sponsor Check out Route Explore from StaffTraveler https://route-explorer.com/ StaffTraveler wants our feedback to help build Route Explore before it is officially released. Send any feedback to support@stafftraveler.com StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E247
    March 4 · 1 hr 5 min

    #247 "Adventures in Travel: Lara, Katie, and a New Chapter"

    Non-Rev Lounge: Recording Mishaps, Travel Updates, and a Move to Salt Lake Tyler opens the episode explaining Monique’s family emergency, a recording mistake that cut a 70-minute Laura conversation down to about 30 minutes, and brings on his wife, Katie, to join. Tyler and Laura recap their attendance at the Cranky Network Awards, discuss pilot hiring challenges affecting Laura’s son, Drew, and talk about Middle East disruptions, including an American Airlines Philadelphia–Doha flight that turned back over Spain with the crew and non-revenue passengers stuck in Doha. They cover recent Mexico trips, spring travel concerns, a Charlotte ramp worker arrested after texting a bomb joke, and a British Airways crew reportedly eating cannabis gummies from a passenger. Tyler and Katie discuss the pros and challenges of a non-rev-heavy lifestyle, then reveal plans to transfer from Phoenix to Salt Lake City for cooler weather, family proximity, and better schools, as well as a new StaffTraveler “Route Explorer” tool for finding routing options. 00:00 Welcome and Guest Swap 01:28 Katie Aviation Roots 02:26 Lara Returns to Lounge 03:12 Network Awards Recap 05:17 Airline Hiring and Furloughs 06:44 Dave Full Time Flying 09:01 Middle East Diversions 12:42 Cancun Trips and Safety 14:20 Miles Deal and OKC Stop 20:04 Airport Bomb Joke Arrest 22:48 Gummy Gift Controversy 25:47 El Paso Closure Story 27:21 Airspace Closed Shock 28:15 Working Together Couple 29:36 Travel Perks of Benefits 33:30 Lifestyle Tradeoffs and Home 36:00 Kids Logistics and Bragging 39:17 Getting Stuck and Lounges 44:09 Cancun Plans and Crowds 46:44 Family Seating Long Flights 50:27 Route Explorer Tool 55:47 Moving to Salt Lake 01:03:07 Podcast Plans and Wrap Check out Route Explore from StaffTraveler https://route-explorer.com/ StaffTraveler wants our feedback to help build Route Explore before it is officially released. Send any feedback to support@stafftraveler.com StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E246
    February 17 · 1 hr 12 min

    #246 "From Cairo to Cape Town And Everything in Between: Adventures with Melissa and Jay"

    Africa Highlights and Travel Lessons: Egypt Challenges, Gorilla Trekking, Vic Falls, and Cape Town Tyler hosts Non Rev Lounge in Austin with returning guest Melissa and her husband Jay, longtime friends who first met Tyler on a Southwest flight and later traveled together to Hawaii. They discuss Melissa and Jay’s multi-week Africa trip planned around Jay’s 50th birthday, including missing Tyler’s family by a few hours in South Africa due to itinerary timing. The conversation covers a difficult, budget-style stop in Egypt (Cairo) with a non-English-speaking driver, getting lost en route to the pyramids, frequent requests for money from vendors and even a police officer, confusion around museum pickup logistics, being taken to an underwhelming “bazaar,” disappointment about a cheaper-than-expected dinner cruise, and an unpleasant hotel dining payment incident; they conclude Egypt is better done via a prepaid guided tour or river cruise. They then describe traveling through Rwanda and Uganda, visiting the Kigali Genocide Museum (highly emotional and impactful, leading them to skip the planned city tour) and completing a gorilla trek in Uganda’s Bwindi Impenetrable Forest They also recount activities around Victoria Falls such as the Devil’s Pool experience on the Zambia side (swimming across, proximity to hippos/crocodiles, and fish nibbling feet), plus zip lining, lion walking (with safety rules and notes about controversy and the operator’s reluctance), rafting, and a Botswana safari near Chobe National Park and the Chobe River with many elephants. They touch on flights and logistics—using miles for British Airways into Egypt, buying some intra-Africa flights for reliability (including Ethiopian and Kenya), concerns about weight-restricted flights returning to the U.S. (ultimately flying United to Newark and onward), using candy as a thank-you (sometimes refused as a “bribe”), and doing laundry via sink washing and local services. 00:00 Welcome to NonRev Lounge + Introducing Melissa & Jay 01:56 How Tyler & Melissa Met: The Southwest Flight That Started It All 02:53 Buddy Passes, Hawaii Trips, and Travel Style Differences 04:59 Back to Austin: Texas Weather Whiplash & Catching Up 06:07 Why Africa? Planning Jay’s 50th Birthday Mega-Trip 08:19 Egypt Without a Tour: Pyramids, Scams, and Travel Lessons Learned 20:39 Rwanda’s Genocide Memorial: The Unexpected Emotional Highlight 25:01 Uganda Gorilla Trek: Rain, Porters, and Getting Face-to-Face 30:59 Gorilla Rules & Safety: Masks, Guides, and Forest Elephants 34:32 Gorilla Trekking Reality Check: Forest Elephants, Time Limits & Extra Minutes 35:26 How Much Does Gorilla Trekking Cost? Congo vs Uganda vs Rwanda 36:53 Gorilla Fun Facts: Farts, Tree Hazards & What They Eat 38:14 Victoria Falls Bucket List: Devil’s Pool on the Edge 39:57 Devil’s Pool Logistics: Zambia Border, Boat Ride & “Toilet With a View.” 42:07 Swimming Near Hippos & Crocs + The Fish That Nibble Your Feet 44:27 How Many Days for Vic Falls? Zip Lines, Rafting, Botswana Safari & Visa Tips 48:28 Walking With Lions: Controversy, Safety Rules & How Close You Get 56:26 Cape Town Highlights: Lion’s Head Sunrise + Table Mountain Sunset 01:00:50 Flights, Getting Home & Travel Hacks: Miles, Weight Limits, Candy & Laundry 01:09:33 Kruger Self-Drive Safari: Roads, Permits & Elephant Overload 01:12:22 Wrap-Up, Thanks for Listening + Sponsor Message StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E245
    February 3 · 1 hr 13 min

    #245 Battling Elements: Weather, Work, and Keeping Composed

    Standby Airlines and The Non-Rev Lounge: Navigating Crazy Days, Hospital Stays and More In this episode of The Non-Rev Lounge, Monique and Tyler discuss the unpredictable life of standby airline employees, including personal stories, recent travels, and challenges faced by airline staff. The hosts share humorous anecdotes, address the recent changes in Southwest Airlines' seating assignments, and provide insights into handling escalations and irritations at work. They also highlight the benefits of hotel points and travel perks, making travel rewarding despite the occasional chaos. Additionally, they reflect on the disruptions caused by winter storms and the unique experiences brought by hospital visits. This engaging chat offers listeners a blend of travel tips, personal stories, and industry insights. 00:00 Welcome to Standby Airlines 00:20 Voice Impersonations and Cher Memories 01:27 Recording the February Episode 02:45 Japan Travel Plans and Excitement 08:47 Medical Emergencies and Hospital Stays 16:50 Winter Storm Fern and Airline Chaos 25:57 Using Staff Traveler for Passenger Assistance 31:41 Southwest Airlines Seating Changes 37:57 Unexpected Upgrade Drama 38:57 Southwest Airlines Seating Policies 39:29 Flying to Colorado Springs 40:54 Pilot Punches Co-Pilot 41:42 Influencers in the Cockpit 45:32 Workplace Conflicts and Frustrations 54:09 Navigating Airline Lounges 01:06:44 Airline Mergers and Route Oddities 01:11:20 Concluding Thoughts and Listener Engagement StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E244
    January 20 · 1 hr 30 min

    #244 Jeremy and Brenda "Fully Commit" to Japan

    Exploring Japan: Tips and Experiences from Frequent Travelers In this episode of Lounge, hosts Tyler and Monique are joined by seasoned travelers Brenda and Jeremy to discuss their extensive experiences visiting Japan. The guests share insights into the best times to visit, transportation tips, cultural norms, and must-see locations. They delve into their favorite activities, from enjoying convenience store food to exploring tranquil temples and bustling cityscapes. The conversation is filled with humorous anecdotes and practical advice, making it an invaluable resource for anyone planning a trip to Japan. 00:00 Welcome and Guest Introduction 01:01 Work Experiences and Fun Stories 01:57 Travel Tales and Benefits 06:44 Memorable Moments and Family Dynamics 14:17 Japan Adventures and Cherry Blossoms 28:27 Traveling from Osaka to NTA 28:50 Frequent Trips to Japan 29:23 Immigration Experiences 34:05 Best Times to Visit Japan 37:56 Accommodation Tips in Japan 42:15 Navigating Public Transportation 49:16 Exploring Japan Beyond the Tourist Spots 57:10 Cultural Etiquette in Japan 01:01:04 Unexpected Ice Cream Encounters 01:01:14 Recycling Woes and Cleanliness 01:03:36 Safety and Independence in Japan 01:07:24 Navigating Public Transportation 01:12:59 Cash, Cards, and Convenience Stores 01:14:34 Tipping Culture and Gift Giving 01:22:07 Travel Tips and Final Thoughts StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E243
    January 6 · 49 min

    #243 "Grounded Duties: The Less Glamorous Airport Jobs"

    Return of the Non-Rev Lounge: 2026 Kickoff and Airline Jobs Discussion Monique and Tyler return to the Non-Rev Lounge podcast to kick off 2026, reflecting on five years of podcasting, holiday travels, and the excitement of listener feedback. They discuss their recent travel experiences, challenges of airline travel around the holidays, and share advice for non-revenue passengers to ensure smoother travels. The episode also dives into a detailed discussion about the worst jobs in the airline industry, and Tyler shares an exciting personal announcement about gaining flight benefits with a new airline. 00:00 Introduction and Welcome Back 00:53 Reflecting on the Podcast Journey 01:48 Listener Feedback and Engagement 03:04 Holiday Experiences and Travel Stories 04:41 Challenges of Airline Travel 09:47 Military and Heavy Bags 12:00 Non-Rev Travel Tips 21:12 QR Codes and Travel Observations 25:06 Unexpected Flight Preferences 27:27 Travel Plans and Hotel Upgrades 31:49 Navigating Airline Jobs 35:25 The Worst Jobs at the Airport 46:24 Exciting Announcement and Farewell StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E242
    Dec 16, 2025 · 1 hr 18 min

    #242 Adventures with Kelsey and Nicole: Mongolia and Anchorage Edition

    Non-Rev Adventures: From Mongolia to Anchorage – Gate Agent Etiquette In this episode, Kelsey, Nicole, and Tyler discuss their recent travels and experiences as airline employees. They delve into their career backgrounds, and Nicole shares insights from her previous job in global operations, including process simulations and passenger recovery. The conversation shifts to their latest trips: Tyler's challenging adventure in Mongolia, Nicole's achievement of her 50th state milestone in North Dakota, and Kelsey's memorable experiences in Curacao and Alaska. They also highlight the importance of proper non-rev etiquette, offering practical tips for airline companions, and discuss Temporary Duty (TDY) opportunities, contemplating dream locations for brief work stays. This episode provides an informative and entertaining take on the fascinating worlds of aviation and non-revenue travel. 00:00 Catch-Up and Career Updates 02:28 Airline Operations and Challenges 04:28 Transition Back to Airport Work 06:40 Steel-Toed Boots and Safety 10:42 New Airport Developments 14:39 Travel Adventures and Experiences 15:19 Mongolia: A Unique Journey 29:37 Travel Logistics and Challenges 35:29 Caribbean Getaway: Curacao 40:14 Oshkosh Airshow Highlights 42:22 Air Show Highlights and Fireworks 42:36 Tribute to Rob Holland 42:49 Photography and Tickets 43:05 Family Fun and Free Swag 44:08 Air Traffic Coordination 45:00 North Dakota: The Best for Last Club 45:30 Exploring Fargo 47:17 Alaska Adventures 49:50 New England Road Trip 55:32 Gate Agent Etiquette and Non-Rev Tips 01:08:42 Temporary Duty Assignments (TDY) 01:12:28 Travel Dreams and Recommendations 01:17:48 Conclusion and Farewell

  • S4 · E241
    Dec 2, 2025 · 32 min

    #241 "Exploring Africa: A Journey with Tyler and Jake"

    Our African Safari Adventure: Tyler and Jake's Memorable Trip In this episode of the Non Rev Lounge, host Tyler and his son Jake discuss their recent family trip to Africa. They recount their exciting safari experiences, including close encounters with elephants and witnessing a leopard drag a zebra up a tree. They also talk about staying at the Black Rhino Reserve, exploring Cape Town, visiting Table Mountain, and seeing penguins at Boulder Beach. They share details about their lodging, local food, like ostrich, and the logistics of their long journey back home. The episode is filled with heartfelt moments, tips for travelers, and a special shout-out to their guide, Universe, and Jake's grandparents. 00:00 Introduction and Welcome 00:53 Introducing Jake and Podcast Plans 01:12 Discussing the Africa Trip 02:12 Safari Adventures and Wildlife Encounters 07:06 Lodging and Amenities 09:36 Dining Experiences 13:25 Safari Routines and Tips 15:49 Journey Back Home 16:32 Flying South African Airways 16:45 Exploring Cape Town 18:20 Table Mountain Adventure 20:12 Penguins at Boulder Beach 21:26 Cape Point and Two Oceans 22:54 Robben Island and Nelson Mandela 26:03 Reflecting on the Trip 27:53 Travel Tips and Final Thoughts This is the lodge we stayed at if you are interested. https://www.kgorogorolodge.com/ StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

  • S4 · E240
    Nov 25, 2025 · 1 hr 20 min

    #240 Ok We Will Do ONE More. Tyler Takes Seven NonRevs To South Africa

    Adventures in Africa: A Journey of Safaris and Family Memories In this episode of the Non-Rev Lounge, Monique and Tyler discuss their recent trip to Africa, reflecting on their experiences since their emotional last episode, Lara's Retirement, and their grandmother's passing. They bring on a special guest, Kim, to share insights about their African safari adventure, including encounters with wildlife, special moments with elephants, and the challenges of traveling with a family. They also cover logistical issues faced when returning home, highlighting the complexities and surprises of non-rev travel. Monique shares her upcoming plans for a trip to Costa Rica to visit her daughter, and the episode concludes with a sneak peek of potential future podcast episodes. 00:00 Introduction and Welcome Back 00:11 Reflecting on Past Episodes and Personal Updates 00:47 Planning and Anticipation for the Africa Trip 01:25 Introducing Kim and Discussing Africa Trip Details 03:19 Travel Challenges and Experiences 07:50 Exploring Cape Town and Surroundings 18:01 Visiting Table Mountain and Robben Island 28:44 Penguins at Boulders Beach and Cape Point 37:29 Safari Adventures and Lodging 38:31 Family Safari Adventure Begins 39:04 Luxurious Accommodations and Authentic Cuisine 39:40 Exploring the Wildlife 41:53 Guided Tours and Animal Spotting 46:35 Close Encounters with Wildlife 01:02:11 Travel Challenges and Tips 01:16:19 Reflecting on the Journey StaffTraveler is offering a 10% code for any of our listeners who buy their eSIM. Use the Promo code ST10NONREVLOUNGE https://share.stafftraveler.com/nrl-esim ✈StaffTraveler is a great app that can assist your non-rev travels! Use it to find the loads for your non-rev travel! Use this to sign up: https://stafftraveler.com/nonrevlounge

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