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Microsoft Teams Insider

Tom Arbuthnot

Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.

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  • 26 episodes
  • Avg 30 min
  • English

Episodes 26

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  • June 8 · 15 min

    Microsoft 365 AI Workplace Update June 2026

    MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for June 2026. Many thanks to Pure-IP for their continued support. The Copilot Super App Is Coming Scout and Autopilots NVIDIA-Powered Laptops Windows Optimisations for Open Claw and Local Agents Work IQ and Web IQ APIs GA Project Solara — Agent-First Hardware Devices, Powered by MDEP 7 New Microsoft AI Models Teams Devices News Link to the deck Useful Links: Briefings • 4 Ways to Improve Customer Experience With Landis Contact Center for Microsoft Teams • First Look at the Neat Board 32 Microsoft Teams Rooms With MDEP • The Lenovo Microsoft Teams Rooms Portfolio Explained and the Huddly Partnership • Decoding Dynamics 365 Contact Center: Microsoft Teams Voice, New AI Agents, and Licensing Teams Insider Podcasts • Microsoft Teams Facilitator: The First Group AI Agent for Meetings With Madhu Sudan, Microsoft • Microsoft Teams Call Quality Dashboard (CQD): Intelligent Classifiers, Silent Test Call and Power BI • Microsoft 365 Message Center and M365 Change Explained with Brian McGough, Principal Program Manager • Microsoft 365 Agents Explained - Declarative, Copilot Studio, Pro-Code or Skills in Copilot Cowork? Microsoft Build 2026: Be yourself at work GitHub Copilot app: the agent-native desktop experience What's New in Microsoft 365 Copilot — May 2026 Microsoft 365 Copilot release notes Introducing Microsoft Scout: your always-on personal agent Project Lobster is Microsoft Scout Introducing Surface Laptop Ultra: Made for world makers Surface Laptop Ultra product page Windows platform security for AI agents Announcing the new Work IQ APIs Work IQ: production-ready intelligence for every agent Announcing Microsoft Web IQ Composing a new platform for agent-first devices Microsoft Device Ecosystem Platform documentation Microsoft Build 2026 Live blog Building a hill-climbing machine: launching seven new MAI models Build, scale, and monetize apps and agents with Microsoft Marketplace Certified Android-based devices for Microsoft Teams More choice and flexibility: Cisco Board Pro Certified for Microsoft Teams Rooms Q-SYS QSP-11 Scheduling Panel

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  • June 3 · 19 min

    Microsoft Teams Facilitator: The First Group AI Agent for Meetings With Madhu Sudan, Microsoft

    Madhu Sudan, Partner Director of Engineering at Microsoft, discusses Microsoft Teams Facilitator, a first-of-its-kind group AI agent built to actively collaborate with entire teams during meetings. • How Facilitator differs from Copilot: group-level support vs one-to-one assistance • Real-time note-taking, action item assignment, and meeting moderation built into Microsoft Teams • Proactive capabilities including knowledge gap detection, quorum checking, and late-joiner recaps • The permissioning model that keeps group conversations secure and prevents data leakage • Plans for meeting series memory and bringing cross-meeting context to future sessions • Extensibility with other Microsoft Teams agents and Microsoft 365 data Thanks to AVI-SPL, this episode's sponsor, for their continued support of Empowering.Cloud

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  • May 26 · 52 min

    Microsoft Teams Call Quality Dashboard (CQD): Intelligent Classifiers, Silent Test Call and Power BI

    James Parkes, Senior Product Manager for Microsoft Teams Call Quality Management, Siunie Sutjahjo, Principal Product Manager for Microsoft Teams Meeting, and Victor Guzman, Senior Technical Program Manager, all at Microsoft, discuss the latest advances in Microsoft Teams call quality tools and reporting. • How CQD has evolved from on-prem monitoring to cloud-scale Power BI reporting with over 45 report pages in the latest v5.3 release • The new intelligent classifiers: around 40 models that move beyond legacy network averages, using real user feedback as ground truth to pinpoint issues at the device, compute and network level • How remote and local models identify whether a quality issue originates from a user's machine, their network or a dominant participant affecting others in the call • A walkthrough of the Power BI QER reports, including the search report, user health details and media health as starting points for troubleshooting • Silent test call: a full bi-directional media stream test for proactively evaluating network readiness, available for Microsoft Teams Premium users • Admin-initiated remote log collection: how IT admins can now pull client logs directly from the Teams Admin Centre without relying on end users Thanks to Neat, this episode's sponsor, for their continued support of Empowering.Cloud

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  • May 19 · 39 min

    Microsoft 365 Message Center and M365 Change Explained with Brian McGough, Principal Program Manager

    Brian McGough, Principal Program Manager at Microsoft, gives a behind-the-scenes look at how change communications work across the Microsoft 365 ecosystem and what's coming next. • How Message Center has grown from 50 posts a month to over 225, and the operational complexity behind keeping hundreds of live posts up to date • The targeting system behind Message Center, from licensing-based filtering to tenant-specific notifications across multiple clouds including GCC, GCC High, and DoD • Microsoft's modernised approach to change management, introducing frontier, standard, and deferred release options that give admins more control over when changes reach their users • The new MCP servers for Message Center and Roadmap data, and how they unlock conversational, tenant-grounded insights • Why customer feedback on Message Center posts genuinely drives change, including stopping feature rollouts and reversing retirements Thanks to Landis, this episode's sponsor, for their continued support of Empowering.Cloud

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  • May 13 · 15 min

    Microsoft 365 AI Workplace Update May 2026

    MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for May 2026. Many thanks to Logitech for their continued support. • Microsoft 365 E7 and Agent 365 GA • New Models in Copilot • Cowork gets Skills, Plugins and Mobile • AI Skills in SharePoint • Modernising M365 Change Management – New MCPs • Teams Phone Multi-line GA • Teams Devices News & New Devices • Upcoming Events Useful Links: Briefings Understanding Express Install for Microsoft Teams Rooms Microsoft 365 Roadmap and Azure Updates (Roadmap) MCP Explained FIRST LOOK: Neat Board 32 & Neat Pad Pro - Devices for Every Meeting Room NEW Neat Board 32 & Neat Pad Pro: Full Product Walkthrough & Key Features Teams Insider Podcasts What is Microsoft 365 Frontier, Work IQ, Cowork and Agent 365 with a Copilot Global Black Belt Microsoft 365 Copilot Cowork Explained with Bas Brekelmans, Software Engineer at Microsoft Creating a First Class Microsoft Teams Rooms Experience at Their New London HQ with Damian Lewis at BSI Microsoft Teams for Frontline Workers: Market Opportunity and Enterprise Mobility with Spectralink

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  • May 12 · 38 min

    Microsoft 365 Agents Explained - Declarative, Copilot Studio, Pro-Code or Skills in Copilot Cowork?

    Graham Hosking, Senior AI Solutions Engineer at Microsoft, discusses Copilot Skills, Cowork, and the rapidly evolving world of agentic AI across the Microsoft stack. • How businesses are navigating AI adoption and why there is no silver bullet for enterprise AI • What Copilot Cowork is and how it takes Microsoft 365 Copilot to the next level with multi-threaded task automation • Skills as reusable blocks of instructions that simplify complex business processes like RFPs without needing multiple agents • The spectrum from declarative agents to Copilot Studio to pro-code solutions on Azure Foundry • MCP servers and plugins extending Cowork's reach to third-party systems like Salesforce • Computer use arriving via Windows 365 plugins, unlocking automation for legacy systems without APIs • Sovereign data considerations and Anthropic model availability across Europe Thanks to Barco, this episode's sponsor, for their continued support of Empowering.Cloud.

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Showing 21–26 of 26 episodes