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MedBoard Matters
North Carolina Medical Board
Medical regulation is an important but complicated topic. Join host Jean Fisher Brinkley to explore the North Carolina Medical Board’s mission and responsibilities and learn how NCMB protects the public. Patients and medical professionals – this podcast covers everything you need to know about the medical board, and then some!
- 20 episodes
- every few months
- Avg 31 min
- English
- MMS6 · E4July 1 · 47 min
NCMB complaint process explained: From report to resolution
NCMB’s complaint process is one of the most important aspects of the Board’s work—but it’s also one of the least understood. With more than 3,000 complaints cases opened each year, every concern is reviewed carefully and taken seriously. In this episode, host Jean Fisher Brinkley talks with Carren Mackiewicz, Director of NCMB’s Administrative Investigations Legal Department, about how the complaint process works, what kinds of issues NCMB can and can’t address, and what factors determine whether a complaint leads to regulatory action. Buckle up because this episode of MedBoard Matters is packed with important and useful information! Resources discussed in the podcast episode: Watch our complaint video Learn more about filing a complaint Complaint FAQs View the complaint checklist Go to the consumer complaint page Host: Jean Fisher Brinkley, Communications Director, North Carolina Medical Board Guest: Carren Mackiewicz, Director of Administrative Investigations Legal Department, North Carolina Medical Board Producer: Sylvia French-Hodges, Communications Specialist, North Carolina Medical Board Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS6 · E3May 7 · 33 min
What determines if medical care was appropriate?
Determining if care was safe and appropriate is the key thing NCMB has to do when patients complain about the quality of medical care. But what is the Board really looking at when it does this? Host Jean Fisher Brinkley is joined by Deputy General Counsel for the Board, Patrick Balestrieri who outlines the processes the Board uses when it must decide on whether the care rendered in a case it is considering was within accepted standards of care. View some of the resources mentioned in this episode here. Host: Jean Fisher Brinkley, Communications Director, North Carolina Medical Board Guest: Patrick Balestrieri, Deputy General Counsel, North Carolina Medical Board Producer: Sylvia French-Hodges, Communications Specialist, North Carolina Medical Board Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS6 · E2March 30 · 10 min
Knowledge is the best medicine
In this episode of MedBoard Matters, host Jean Fisher Brinkley gives us her take on the Board's top five consumer resources and how each one works towards building a more informed public. Some of the resources mentioned in this episode include: Smart Patient Toolkit Multi-media options Look up a doctor or PA tool Physical Exam Series Complaint process Host: Jean Fisher Brinkley, Communications Director, North Carolina Medical Board Producer: Sylvia French-Hodges, Communications Specialist, North Carolina Medical Board Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS6 · E1February 3 · 42 min
Are you aiding in the unlicensed practice of medicine?
This podcast episode is all about the corporate practice of medicine. If you aren’t sure what that is, don’t worry. We are going to tell you. And while the corporate practice of medicine may sound complicated, it’s actually based on a simple idea – that medical practices should place patient welfare above profit. Click here to view the resources mentioned in the episode. Host: Jean Fisher Brinkley, Communications Director, North Carolina Medical Board Guest: Marcus Jimison, Deputy General Counsel, North Carolina Medical Board Producer: Sylvia French-Hodges, Communications Specialist, North Carolina Medical Board Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS5 · E8Dec 18, 2025 · 23 min
Position statements: A licensee's secret weapon for avoiding regulatory problems
The North Carolina Medical Board is committed to providing our licensees with tools that will help them be successful in their practice. In this episode, we talk with Todd Brosius, one of the Board's Deputy General Counsel about the Board's position statements, how they are developed, and how our licensees can use them as guidance for avoiding Board discipline. Learn more here. Host: Jean Fisher Brinkley, Communications Director, North Carolina Medical Board Guest: Todd Brosius, Deputy General Counsel, North Carolina Medical Board Producer: Sylvia French-Hodges, Communications Specialist, North Carolina Medical Board Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS5 · E7Oct 22, 2025 · 31 min
Prescription for confusion: The cost of limited health literacy
Have you ever listened intently at a medical appointment just to leave with only a vague idea of what is going on with your health, let alone what you should do about it? In fact, studies suggest that as many as 9 out of 10 patients have trouble understanding medical information at some point in their lives. On this episode of MedBoard Matters we are discussing health literacy and how a lack of it adversely affects virtually all patients. Click here to view the resources mentioned in the episode. Host: Jean Fisher Brinkley, Communications Director, North Carolina Medical Board Guest: Sharona Y. Johnson, PhD, FNP-BC, North Carolina Medical Board Member Producer: Sylvia French-Hodges, Communications Specialist, North Carolina Medical Board Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS5 · E6Oct 1, 2025 · 39 min
Remembering Helene: House calls on a four-wheeler
On this episode of the Remembering Hurricane Helene series, we meet PA Joshua Newton, who owns his own primary care practice in Spruce Pine, NC. Post-Helene, it took three days just to cut out to the end of his street. After he saw the devastation in his community, he did what made the most sense to him at the time. With patients unable to get to him, he hopped on a four-wheeler and rode out to find them. Host: Jean Fisher Brinkley, Communications Director, North Carolina Medical Board Guest: Joshua Newton, PA-C, The Clinic of Joshua Newton, PA-C Producer: Sylvia French-Hodges, Communications Specialist, North Carolina Medical Board Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS5 · E5Sep 25, 2025 · 29 min
Remembering Helene: “We’re being public servants”
On this episode of the Remembering Hurricane Helene series, we interview Dr. Benjamin Gilmer, Rural Fellowship Director and Director of Rural Health Initiatives for the Mountain Area Health Education Center in Asheville. Dr. Gilmer put his extensive global experience in serving under resourced patient populations to good use and was busy practicing out of a donated bus in a church parking lot in Swannanoa in the aftermath of Hurricane Helene. Host: Jean Fisher Brinkley, Communications Director, North Carolina Medical Board Guest: Benjamin Gilmer, MD, Rural Fellowship Director, MAHEC Family Medicine Faculty Physician and Director of Rural Health Initiatives Producer: Sylvia French-Hodges, Communications Specialist, North Carolina Medical Board Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS5 · E4Sep 22, 2025 · 35 min
Remembering Helene: When the lights (and water) went out at Mission Hospital
As we approach the one-year mark since Hurricane Helene, we reflect on the experiences shared by healthcare professionals who faced its impact firsthand. In this episode, we interview Dr. Julia Draper, a dedicated family medicine physician in the Asheville area. Dr. Draper vividly recounts her harrowing encounter with the storm while beginning her 7-day work rotation at Mission Hospital. Her firsthand narrative offers a profound insight into the challenges and resilience displayed during such trying times. Host: Jean Fisher Brinkley, Communications Director, North Carolina Medical Board Guest: Julia Draper, MD, MPH, Family Physician at MAHEC Family Health Center at Enka/Candler Producer: Sylvia French-Hodges, Communications Specialist, North Carolina Medical Board Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS5 · E3Sep 16, 2025 · 31 min
The IMLC is coming to North Carolina
The Interstate Medical Licensure Compact (IMLC) was signed into law in July of 2025 as part of North Carolina (NC) Session Law 2025-37/HB 67. By joining the IMLC, there will now be an additional pathway for licensure in North Carolina as well as a pathway for our licensees to obtain licenses in other compact member states. In this episode, we talk with Marschall Smith, Executive Director of the IMLC Commission about the compact and what it means for licensees and for patients in and out of North Carolina. Host: Jean Fisher Brinkley, Communications Director, North Carolina Medical Board Guest: Marschall Smith, Executive Director of the IMLC Commission Producer: Sylvia French-Hodges, Communications Specialist, North Carolina Medical Board Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS5 · E2Jul 12, 2025 · 50 min
Resilience in the wake of Hurricane Helene
Reflecting on Hurricane Helene, the deadliest and costliest hurricane in North Carolina's history, recovery efforts are expected to span years. Amid the devastation, stories of resilience shine through. Karen Wallace-Meigs, Executive Director of the Western Carolina Medical Society, recounts their organization's impactful response. Through a robust philanthropic mission and diverse service programs, patients in need received vital support, including access to free medical and specialty care, along with language interpretation services post-storm and into the future. Host: Jean Fisher Brinkley, Communications Director, North Carolina Medical Board Guest: Karen Wallace-Meigs, Executive Director of the Western Carolina Medical Society Producer: Sylvia French-Hodges, Communications Specialist, North Carolina Medical Board Click here to access our show page resources and information. Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS5 · E1May 6, 2025 · 13 min
Resources for new (and seasoned) licensees
The North Carolina Medical Board is committed to providing our licensees with tools that will help them be successful in their practice (and hopefully avoid any regulatory issues). In this episode, we outline a centralized resource we've created to help them learn about and stay informed on a variety of Board policies and practice specific topics. Learn more here: www.ncmedboard.org/quickstart Host: Jean Fisher Brinkley, Communications Director, North Carolina Medical Board Producer: Sylvia French-Hodges, Communications Specialist, North Carolina Medical Board Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS4 · E8Dec 17, 2024 · 11 min
Don't make too merry this holiday season
With the holiday season firmly upon us, host Jean Fisher Brinkley talks with NCMB's Chief Investigative Officer, Pat Berckmiller about the worrying trend the Board has seen around this time of year and the marked increase in licensee arrests for DWI, most of which are alcohol related. Please Note: We’ll be taking a two-month hiatus to recharge and recalibrate for the coming year, with our first episode of 2025 slated for March. Happy Holidays from the North Carolina Medical Board! Host: Jean Fisher Brinkley, Communications Director, North Carolina Medical Board Guest: Pat Berckmiller, Chief Investigative Officer, North Carolina Medical Board Producer: Sylvia French-Hodges, Communications Specialist, North Carolina Medical Board Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS4 · E7Nov 13, 2024 · 42 min
NC DHHS’s response to Hurricane Helene
Hurricane Helene barreled into Western North Carolina on the morning of Friday, September 27th, leaving unprecedented levels of devastation in its wake. The storm has since been confirmed as the most damaging and deadly hurricane in North Carolina history. Host, Jean Fisher Brinkley talks with State Health Director Dr. Betsey Tilson about all of the things NC DHHS has been doing to safeguard the health and safety of people impacted by the storm. Host: Jean Fisher Brinkley Guest: Dr. Betsey Tilson, State Health Director and Chief Medical Officer, NC DHHS Producer: Sylvia French-Hodges Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS4 · E6Oct 3, 2024 · 41 min
What to do about drug shortages
It can be frustrating when medication shortages impact access to essential healthcare. Host Jean Fisher-Brinkley discusses a range of possible solutions with Jay Campbell, Executive Director at the North Carolina Board of Pharmacy. Find out what steps healthcare consumers and providers can take in such situations. Visit our show page for resources mentioned in this episode. Host: Jean Fisher Brinkley Guest: Jack W. “Jay” Campbell IV, JD, RPh, Executive Director at the North Carolina Board of Pharmacy Producer: Sylvia French-Hodges Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS4 · E5Aug 30, 2024 · 24 min
Physicians on the brink: Suicidal ideation in NC
Physician suicide is a longstanding issue, with doctors contemplating ending their own lives as frequently as non-physicians. However, a recent survey of North Carolina doctors indicates the problem may be more severe than previously understood. Join Jean Fisher Brinkley and Dr. Joe Jordan, CEO of the North Carolina Professionals Health Program, as they discuss the alarming findings from NCPHP's recent Suicidal Ideation Survey and explore solutions to address this critical issue. Visit our show page for resources mentioned in this episode. Host: Jean Fisher Brinkley Guest: Dr. Joe Jordan, CEO of the North Carolina Professionals Health Program Producer: Sylvia French-Hodges Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS4 · E4May 29, 2024 · 32 min
Violence in the Healthcare Workplace
Nearly one in three medical professionals who responded to our recent licensee survey told us they had either witnessed or been involved in a violent incident with patients in the last year. In this episode of MedBoard Matters, host, Jean Fisher Brinkley talks with Representative Timothy Reeder, MD who was the primary sponsor of a bill, now a law, called the Hospital Violence Protection Act. Click here to access the resources mentioned in the episode. Host: Jean Fisher Brinkley Guest: Representative Timothy Reeder, MD Producer: Sylvia French-Hodges Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS4 · E3May 6, 2024 · 37 min
NCMB: Celebrating 165 years
As the oldest continuously operating medical board in the United States and territories, NCMB just celebrated 165 years in operation. Host, Jean Fisher Brinkley is joined by current Board CEO Thom Mansfield and former CEO David Henderson as they test their knowledge of early Board history. Host: Jean Fisher Brinkley Guests: Thom Mansfield, JD and David Henderson, JD Producer: Sylvia French-Hodges Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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- MMS4 · E2Mar 26, 2024 · 37 min
Board 101: Serving on the North Carolina Medical Board
On this episode of MedBoard Matters, we interview two former Board Members (and Presidents) and our current Board President, Dr. Christine Khandelwal and uncover what drew each of them into pursuing service on the North Carolina Medical Board. Plus we outline the process for becoming a Board Member and much more. View the resources mentioned in this episode here. Host: Jean Fisher Brinkley Guests: Dr. Tim Lietz; Dr. Eleanor Greene; Dr. Christine Khandelwal Producer: Sylvia French-Hodges Follow the North Carolina Medical Board on Facebook, Instagram, LinkedIn, and X. Email your questions to: podcast@ncmedboard.org.
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