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Maximo Bite Size · February 17 · 8 min

Ticket Templates

Learn how a Ticket Template can be used to default fields for a Service Request. We start with an introduction to Tickets and finish with how a Ticket Template can be applied through the Quick Insert Portlet on a Start Center or via the Quick Actions card on the Operational Dashboard.

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Learn how a Ticket Template can be used to default fields for a Service Request. We start with an introduction to Tickets and finish with how a Ticket Template can be applied through the Quick Insert Portlet on a Start Center or via the Quick Actions card on the Operational Dashboard.

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