Is it time to ACT? (Or is it just Ron Berg?)

Feb 21, 2020 · 43 min · Season 3 · Episode 69 · 21.0 MB

0:00-43:46

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One of the drums we regularly beat on this podcast is about becoming better and using the resources and tools available in the industry to help with that goal. One such resource is Agents Council for Technology, which is FREE. So, why aren't agents using it more? We talk with ACT Executive Director Ron Berg about that. Plus, it's time to stop talking about improving the customer experience and start actually doing it.

Agents Council for Technology (ACT)

Bold Prediction on Customer Experience
ACT Customer Experience Planning Website

ACT 4/22 Meeting Schedule of Events
ACT 4/22 Meeting Registration

Special Guest: Ron Berg.