Digging Into the Root of the Problem

Loss ratio is one of the most important metrics for insurance carriers. Becky and Laird talk about the loss ratio from the third quarter of 2018 for insuretech startup Root specifically and this critical metric in general. Plus, Laird gets on his soapbox about lazy insurance agents, and Becky has a confession.

'Root' of the Problem: Why One InsurTech's Loss Ratios Still Disappoint