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Info Matters

Information and Privacy Commissioner of Ontario

Conversations about people, privacy, and access to information. Hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario.

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21 episodes
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Avg 35 min
English

Episodes 21

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S5 · E5
Thursday · 37 min
From legislation to operations: How municipalities can best prepare for MFIPPA changes | Changements apportés à la LAIMPVP : comment les municipalités peuvent-elles s’y préparer?
The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) is undergoing its most significant overhaul since it came into force over 35 years ago. Bill 97 has brought major regulatory changes for municipalities in terms of both privacy protection and freedom of information. In this episode, Commissioner Kosseim speaks with Kyle Pratt, president of the Association of Municipal Managers, Clerks, and Treasurers of Ontario (AMCTO) and chief administrative officer of the town of Till
S5 · E4
July 30 · 35 min
AI, rights, and equality: Who gets to benefit and who gets left behind? | Intelligence artificielle, droits et égalité : à qui profite l’IA et qui laisse-t-elle pour compte?
AI is changing nearly every sector today, from healthcare to employment to housing and beyond. In this episode, Commissioner Kosseim speaks with Professor Jake Okechukwu Effoduh, assistant professor at the Lincoln Alexander School of Law of Toronto Metropolitan University. They discuss the broader social impacts of AI systems on marginalized communities and why strong legal frameworks are essential for protecting fundamental rights and ensuring yesterday’s discrimination does not become tomorrow
S5 · E3
June 24 · 28 min
Protecting kids in digital spaces: a cognitive psychologist explains the hidden effects of persuasive design | Protéger les enfants dans les espaces numériques : une psychologue cognitiviste explique les effets cachés de la conception persuasive
Young people today are navigating a complex digital landscape, constantly being prodded to share more personal information. In this episode, Commissioner Kosseim speaks with Dr. Jacquelyn Burkell, a professor at Western University’s Faculty of Information & Media Studies, and the IPC’s new Scholar-in-Residence. They discuss how digital platforms use persuasive design to influence the privacy decisions and choices of young people.
S5 · E2
May 28 · 37 min
Using AI, data analytics and federated learning to improve patient care | Utiliser l'IA, l'analyse de données et l'apprentissage fédéré pour améliorer les soins aux patients
How can artificial intelligence and data analytics improve patient care while maintaining public trust? In this episode, Dr. Amol Verma explores how health providers can learn from each other to improve clinical decision-making and system efficiency by sharing data across different institutions and using digital tools in a way that’s transparent and privacy protective. -- Comment l'intelligence artificielle et l'analyse de données peuvent-elles améliorer les soins aux patients tout en préservan
S5 · E1
April 23 · 40 min
Data regulation then and now: A conversation with Elizabeth Denham | La réglementation des données, d’hier à aujourd’hui : entretien avec Elizabeth Denham
In the season 5 premiere of Info Matters, Commissioner Kosseim speaks with former UK Information Commissioner Elizabeth Denham about how privacy and access regulation has evolved over the past 25 years. They discuss international privacy standards, challenges and opportunities for modern regulators, and the future of data governance in an increasingly complex geopolitical landscape. -- Dans le premier épisode de la cinquième saison de L’info, ça compte, la commissaire Kosseim s’entretient avec E
S4 · E11
Feb 12, 2025 · 49 min
The Best of Season 4 | Moments marquants de notre quatrième saison
In this special retrospective episode of Info Matters, Commissioner, Patricia Kosseim revisits season four’s standout conversations. Highlights include junior high students' views on privacy, Cynthia Khoo on facial recognition, and Robert Fabes on how people experiencing homelessness perceive privacy. Dr. Devin Singh explores AI in health care, while Priya Shastri from WomanAct discusses information sharing in safety planning for survivors of intimate partner violence. The episode also covers th
S4 · E10
Dec 31, 2024 · 36 min
Lessons in Health Privacy: Key Takeaways from 2024 | La protection de la vie privée dans le secteur de la santé : principaux enseignements de 2024
In this episode, Commissioner Patricia Kosseim delves into significant health privacy cases of 2024 with her colleagues from the IPC. The conversation highlights challenges, practical takeaways, and lessons learned from recent cases and investigations under Ontario's Personal Health Information Protection Act. Whether you're a health care provider, privacy professional, or legal expert, this episode is packed with actionable insights you won’t want to miss.
S4 · E9
Dec 4, 2024 · 36 min
Technology in the classroom: Digital education, privacy, and student well-being | La technologie à l’école : éducation numérique, vie privée et bien-être des élèves
Digital technologies, including artificial intelligence, are transforming education at a rapid pace, raising critical questions about students’ learning experiences, privacy, and well-being. Anthony Carabache, a staff officer in the Professional Development Department at the Ontario English Catholic Teachers’ Association, sheds light on the opportunities and challenges for educators adopting technology in the classroom. ---- Les technologies numériques, dont l’intelligence artificielle, trans
S4 · E8
Oct 30, 2024 · 29 min
Indigenous led innovation: Aligning technology with community values | L'innovation dirigée par les Autochtones : harmoniser la technologie avec les valeurs de la communauté
Technology can expand opportunities for Indigenous communities, but it can also raise ethical concerns about data sovereignty and community interests in privacy. Jeff Ward, CEO of Animikii, discusses the longstanding connection between technology and culture, and how incorporating Indigenous values and principles into the development of new technologies can empower communities.
S4 · E7
Sep 26, 2024 · 37 min
The beauty and benefits of transparency: Ontario's public institutions rise to the challenge with innovative projects
In this special episode, we shine a light on the innovative projects submitted by Ontario’s public institutions as part of the IPC’s Transparency Challenge 2.0. Commissioner Kosseim is joined by three inspiring teams who share real-world examples of open government and transparency in action. Steve Orsini and Josh Lovell from the Council of Ontario Universities discuss their open data platform. Mike Melinyshyn and Damien Mainprize from the Town of Innisfil reveal how their technology in public s
S4 · E6
Aug 30, 2024 · 37 min
Why mediation matters: Improving outcomes in FOI appeals | L'importance de la médiation : Améliorer les résultats des appels en matière d'accès à l'information
Mediation is a powerful and efficient way to resolve freedom of information appeals. This episode explores the value-add of mediation and how building trust, active listening, and education can lead to win-win settlements for both parties. Commissioner Kosseim speaks with Shaun Sanderson, a mediator at the IPC, about how mediation works, what parties should do to prepare, and what they can expect to get out of the process. -- La médiation est un moyen puissant et efficace de résoudre les appel
S4 · E5
Jul 31, 2024 · 30 min
Addressing intimate partner violence: Information sharing, trust, and privacy | Lutter contre la violence conjugale : Échange de renseignements, confiance et confidentialité
Timely information sharing is crucial to prevent harm resulting from intimate partner violence (IPV). Sometimes, however, professionals may hesitate to share information due to misunderstandings about privacy laws. Priya Shastri, Director of Programs at WomanAct, provides insights from the front lines on information sharing, building trusting relationships with victims and survivors, and taking a collaborative, trauma informed approach to combatting IPV.
S4 · E4
Jun 20, 2024 · 37 min
Artificial intelligence in health care: Balancing innovation with privacy | L’intelligence artificielle dans les soins de santé : mettre en balance l’innovation et la protection de la vie privée
Artificial intelligence (AI) has the potential to accelerate and improve many aspects of health care from diagnostics to treatment. However, the use of AI in health care also raises significant questions about privacy, patient safety, ethics, and transparency. Dr. Devin Singh of Toronto’s Hospital for Sick Children speaks about balancing the benefits and risks of this transformative technology. -- L'intelligence artificielle (IA) a le potentiel d'accélérer et d'améliorer de nombreux aspects de
S4 · E3
May 8, 2024 · 31 min
No government ID: Navigating homelessness, identity, and privacy | Pas de carte d'identité gouvernementale : Gérer son itinérance, son identité et sa vie privée
Most of us take our government issued ID for granted. If we lose it, it’s a minor inconvenience. But for people experiencing homelessness, not having valid ID or a fixed address to obtain these documents is a much more serious challenge. Robert Fabes of The Ottawa Mission shares insights on the barriers people experiencing homelessness face and how to provide access to essential services while respecting their privacy and dignity.
S4 · E2
Apr 4, 2024 · 35 min
At face value: Facial recognition technologies and privacy | La technologie de reconnaissance faciale et la protection de la vie privée
From unlocking smartphones to solving crimes, facial recognition technologies are re-shaping identification as we know it. In this episode, we peer into the privacy and human rights implications of facial recognition systems with technology and human rights lawyer Cynthia Khoo.
S4 · E1
Feb 22, 2024 · 39 min
In their own words: Students from Westboro Academy speak out about privacy | Des élèves de l’Académie Westboro parlent de protection de la vie privée
Info Matters kicks off its fourth season with a unique twist, handing the microphone over to Grade 7 and 8 students from Westboro Academy in Ottawa. They share insights on what privacy means to them, how they navigate digital spaces, and what parents, educators, and regulators can do to support their digital literacy. And their school principal joins the conversation too!
S3 · E10
Jan 18, 2024 · 34 min
Best of season three | Les meilleurs moments de la troisième saison
Tune in for riveting conversations about people, privacy, and access to information as Info Matters revisits its most thought-provoking moments from season three. This recap includes a variety of guests talking about cybersecurity, misinformation, genetic data, artificial intelligence, neurotechnology, women’s access rights and more … have a listen!
S3 · E9
Dec 14, 2023 · 28 min
Empowering young women and girls in the digital world | Renforcer l’autonomie des jeunes femmes et des jeunes filles dans le monde numérique
Networked spaces provide countless opportunities for young people to connect and share ideas and information like never before. But for young women and girls, the online world can be an unfriendly place, fueling self consciousness, self doubt, and fear. University of Ottawa professors Jane Bailey and Valerie Steeves speak about the eQuality project. Its mission is to help young people create a networked environment where they can participate equally, free from surveillance, and identity-based ha
S3 · E8
Dec 6, 2023 · 30 min
What’s on your mind? Neurotechnology and mental privacy | Qu'est-ce qui vous préoccupe ? Neurotechnologie et protection de la vie privée
“What’s on your mind?” It’s a common question that, with the help of new technologies, may soon yield more personal information than we’d like. Neurotechnology devices can interact directly with the brain to extract information about our thoughts and behaviours and help stimulate certain physical and mental responses. While neurotechnology offers certain health and safety benefits, it also raises significant legal and ethical concerns. In this episode, Jennifer Chandler, a professor at the Unive
S3 · E7
Oct 30, 2023 · 31 min
Unmasking digital threats: How to guard against cyber crime | Démasquer les menaces numériques : Comment se prémunir contre la cybercriminalité
It takes years to build trust in an organization, yet only seconds to bring it all crashing down. Cyber criminals are constantly finding new ways to steal sensitive data and make money from it. Jason Besner, Director of Partnerships at the Canadian Centre for Cyber Security, sheds light on the fast-changing digital landscape and provides practical tips for organizations and individuals to protect themselves against cyberattacks.

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