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In Clear Focus

Bigeye

IN CLEAR FOCUS is a weekly podcast offering fresh perspectives on marketing and advertising from experienced practitioners and notable thought leaders. With topics relevant to B2C and B2B marketers, we discuss strategy, branding, media, creative, and analytics. And there's a monthly book club featuring exclusive interviews with authors and discounts on featured titles. Level up your marketing with IN CLEAR FOCUS. New episodes every Tuesday, wherever you listen to podcasts.

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24 episodes
weekly
Avg 30 min
English

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S24 · E13
Tuesday · 29 min
In Clear Focus: The Tangible Brand with Betsy Davis
IN CLEAR FOCUS: Our guest is Betsy Davis of Sandy Alexander, who explores the lasting power of phygital media and physical brand experiences. Discover how combining targeted direct mail with digital channels significantly boosts consumer response rates. Betsy also shares how to leverage spending data for personalization without crossing into the "creep factor". Learn how embedding conversational AI agents into printed mail via QR codes offers deep insights and accelerates marketing workflows.
S24 · E12
October 6 · 29 min
In Clear Focus: Customer Passion with Steven Van Belleghem
IN CLEAR FOCUS: This week's guest, Steven Van Belleghem, explores how to build a customer culture competitors can't copy. Discussing this month's Bigeye Book Club selection, "Customer Passion: 101 Ways to Meet Customer Expectations and Stand Out," Steven explains the 95-5 rule and why AI makes human empathy vital for complex interactions. Discover how to ignite deep loyalty using friction hunting, the 10-star mindset stretch, and empowering frontline employees to surprise and delight buyers.
S24 · E11
September 29 · 29 min
In Clear Focus: Culture Stores with Ibrahim Ibrahim and Koral Ibrahim
IN CLEAR FOCUS: Ibrahim and Koral Ibrahim, the co-authors of "Culture Stores: Redefining the Shopping Space Through Connection to Community," explore the future of physical retail. As transactions shift online, they argue that physical spaces must evolve into media platforms designed for community recruitment and retention. Discover how to turn customers into loyal fans by embracing culture-graphics over demographics and creating "Fifth Places" that merge physical and digital commerce.
S24 · E10
September 22 · 26 min
In Clear Focus: Earned Media and AI Visibility with Brett Farmiloe
IN CLEAR FOCUS: Our guest this week is Brett Farmiloe, CEO of Featured, who explores the link between earned media and AI visibility. Discover why Featured acquired Help A Reporter Out (HARO), how to unlock internal subject matter experts, and why human-written pitches perform three times better than AI-generated ones. Brett explains how public relations drives generative search results and shares practical ways to use AI co-pilots without sacrificing authentic human authority.
S24 · E9
September 15 · 30 min
In Clear Focus: AI Strategy for Sales and Marketing with Katie King
IN CLEAR FOCUS: Katie King, CEO of AI in Business, discusses the all-new, second edition of her book, "AI Strategy for Sales and Marketing". Discover how brands can move from AI experimentation to scaled transformation by prioritizing strategy over technology. Katie explains the importance of consent-first, ambient personalization and how ethical AI acts as a trust multiplier rather than a cost center. Listen now to learn how to implement Katie's AI Playbook framework and prepare for Agentic AI.
S24 · E8
September 8 · 29 min
In Clear Focus: Retail Architecture As Brand Strategy with Alexander Josephson
IN CLEAR FOCUS: World-renowned architect Alexander Josephson, co-founder of PARTISANS, discusses his approach to retail architecture as brand strategy. The physical space a customer enters is the most concentrated expression of a brand. Discover why separating architecture and marketing budgets damages credibility. From Bar Raval to Union Station, learn how treating store environments as brand infrastructure shapes customer behavior, builds authentic connections, and drives commercial success.
S24 · E7
September 1 · 31 min
In Clear Focus: The Digital Shelf, Tested with Daniela Bolzmann
IN CLEAR FOCUS: Daniela Bolzmann, founder of Mindful Goods and the Design Proof Substack, explores how data-driven creative optimization transforms e-commerce conversions. Drawing from over 1,000 consumer polls, Daniela shares how Amazon split testing, A+ Content, and main image tweaks reveal what shoppers actually want. Discover how to bridge the say-do gap, leverage AI for data analysis, and build a repeatable experimentation practice that converts testing into predictable sales lifts.
S24 · E6
August 25 · 32 min
In Clear Focus: The DNA of Brand Storytelling with Park Howell
IN CLEAR FOCUS: Park Howell, founder of Business of Story, and author of "Brand Bewitchery," explores the DNA of brand storytelling. Discover why narrative clarity must precede the creative brief and how to use the 10-step Story Cycle System™ to build compelling messaging. Park explains the AND, BUT, THEREFORE (ABT) framework, why brands must make the customer the hero, and how the StoryCycle Genie™ uses AI to elevate brand narratives rather than flattening them into "a sea of sameness."
S24 · E5
August 18 · 30 min
In Clear Focus: EFFECTIVE: How To Do Great Work in a Fast-Changing World with Melissa Swift
IN CLEAR FOCUS: Our guest this week, Melissa Swift, author of "Effective: How to Do Great Work in a Fast-Changing World," explores the modern reality of work intensification. Discover why today's workplace mirrors the early Industrial Revolution and how the "curse of competence" impacts top performers. Melissa shares actionable strategies to navigate complex interdependence, manage AI anxiety, and build team effectiveness. Learn why hope is a vital leadership skill in a fast-changing world.
S24 · E4
August 11 · 30 min
In Clear Focus: What Do You Really Stand For? with Paul Ingram
IN CLEAR FOCUS: Columbia Business School professor Paul Ingram explains why shared values are the most powerful force in authentic brand-consumer relationships. Drawing from his book, "What Do You Really Stand For?", Paul reveals how to uncover core values, apply value homophily for consumer segmentation, and the benefits of aligning internal culture with external messaging. Learn practical frameworks to build strong, resilient brands rooted in genuine human connection and intrinsic motivation.
S24 · E3
August 4 · 32 min
In Clear Focus: Authentic Marketing with Visha Kudhail
IN CLEAR FOCUS: Visha Kudhail is the author of our featured book for August: "Authentic Marketing." In this episode, Visha explains why authenticity should be an always-on operating model, not a social media trend. As AI content floods feeds, consumers crave genuine connection. Discover how to move past vanity metrics, turn data into real human insight, and embrace brand flaws. Hear how authentic marketing builds measurable competitive advantage and lasting trust in an era of digital fatigue.
S24 · E2
July 28 · 30 min
In Clear Focus: Untapping Innovation with Sally Kemkers
IN CLEAR FOCUS: Most new products fail by solving technical problems over consumer needs. Sally Kemkers of consultancy Untapped Innovation reveals how to bridge R&D and marketing. Discussing her new book, "Untapping Innovation," we discover how to drive human-led innovation using The Hero's Journey, uncover hidden habits, and write product stories that align cross-functional teams. Sally also explains how semiotics can help design future-focused products that truly resonate with consumers.
July 22 · 25 min
In Clear Focus Special Episode: The American Mom in 2026
IN CLEAR FOCUS: Bigeye's strategy intern Hannah Rugar shares insights on the American Mom in 2026 from our report, The Trusted Voice Economy. Discover who holds household purchasing authority, why 71% of consumers trust peer creators over brand ads, and how nano-creators drive real engagement. We also hear how moms use AI to reduce mental load, and explore how zero-transaction partnerships and authentic community connections can help consumer brands earn lasting trust in 2026.
S24 · E1
July 21 · 28 min
In Clear Focus: Brand Personality in the Age of Agentic AI with Stephan Reschke
IN CLEAR FOCUS: Stephan Reschke, Head of Branding at Dart Design in the Netherlands, explains why traditional archetype models fail in an era of agentic AI. He introduces the PRISM model to help marketers adapt their brand personality for machine-driven discovery. Discover why brands must now be legible to AI assistants while remaining lovable to humans and learn how to translate your identity into a digital "Brand Soul," shift from visual to verbal cues, and stay competitive as search evolves.
S23 · E13
July 14 · 30 min
In Clear Focus: Brand Stewardship with Anne Huntington Sharma
IN CLEAR FOCUS: Guest Anne Huntington Sharma, CEO of Huntington Learning Center, explores brand stewardship in an age of AI-led disruption. Discover how a nearly 50-year-old heritage brand is reinventing its identity to connect with millennial parents while preserving accumulated trust. Learn about balancing franchise collaboration with compliance, integrating artificial intelligence tools like agentic tutors, and leveraging both physical and digital experiences to drive results.
S23 · E12
July 7 · 30 min
In Clear Focus: Sustainability Storytelling with Mike Hower
IN CLEAR FOCUS: Mike Hower, author of "Sustainability Storytelling: Communicate Trust, Brand Value, and Better Business," explains why silence costs brands. He reveals how companies can overcome "greenhushing" and navigate the risks of greenwashing. Discover Mike's Four C's framework—context, compelling, credible, and compliant—to align legal and marketing teams, and learn how radical transparency and treating sustainability as a core strategy can communicate trust and drive value.
S23 · E11
June 30 · 28 min
In Clear Focus: What Brands Get Wrong About Influencer Marketing with Chelsea Clark
IN CLEAR FOCUS: Chelsea Clark, CEO of Momfluence, explains what brands get wrong about influencer marketing. Moms control 85 percent of purchases, but influencers from this group remain underleveraged. Learn why smaller creators often outperform mega-influencers, the value of "brief-less" campaigns, and how to spot fake followers. Discover why treating creators as salespeople instead of creatives hurts campaigns and how prioritizing authentic resonance over raw reach drives real brand awareness.
S23 · E10
June 23 · 31 min
In Clear Focus: Community Strategy with Lindsay Pinchuk
IN CLEAR FOCUS: Lindsay Pinchuk, host of the Dear FoundHer podcast and consultant, shares how to leverage community strategy for sustainable growth. Drawing from her success building Bump Club and Beyond, Lindsay explains why audiences crave connection, not just product pitches. Discover her actionable SWEEP framework to amplify your message across multiple channels and hear how to forge authentic zero-transaction partnerships to turn passive followers into highly engaged, loyal brand advocates.
S23 · E9
June 16 · 28 min
In Clear Focus: The Divided Brain with Paul Larche
IN CLEAR FOCUS: Behavioral branding strategist and author of "The Divided Brain: Understanding Human Behaviour in Branding and Business," Paul Larche explains why logical marketing often fails. He reveals how the subconscious "old brain" makes decisions that the "new brain" simply rationalizes. Learn to navigate resistance to change, leverage loss aversion, and use his Brand Value Canvas. Discover why feeling precedes facts and how to avoid AI manipulation by understanding human behavior.
S23 · E8
June 9 · 29 min
In Clear Focus: Harnessing Scent in Brand Strategy with Tiffany Rose Goodyear
IN CLEAR FOCUS: Tiffany Rose Goodyear, founder of Scentex, explores scent in brand strategy. Because olfaction bypasses rational thought and links directly to emotion and memory, it offers an unmatched opportunity for connection. Learn why Western culture historically ignored smell, how color theory informs fragrance design, and how to execute immersive scentscapes at live events. Discover how to move beyond sight and sound to create multi-sensory experiences that drive real action.

Showing 1–20 of 24 episodes