IEM Unscripted: DisasterSmiths™

IEM Unscripted presents DisasterSmiths™, a dynamic podcast that dives into the heart of disaster resilience. Join us as we explore the practical solutions, innovative programs, and dedicated service delivery crafted to aid disaster survivors and fortify communities. Our mission is clear – to make our communities more resilient in the face of adversity.

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21 episodes
monthly
Avg 29 min
English

Episodes 21

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S3 · E10
Tuesday · 33 min
The Emergency Operations Center: More Than a Room
What makes an Emergency Operations Center succeed when the pressure is highest? In this episode of DisasterSmiths®, hosts Chris Smith and Diana Rothe-Smith sit down with emergency management veterans Mel Bartis and Bruce Lockwood to pull back the curtain on EOC operations. They explore who needs aseat at the table, how leaders and elected officials should engage during an incident, how emergency managers build situational awareness amid uncertainty, and what separates high-performing EOCs from those that struggle. Drawing on decades of experience responding to disasters and complex emergencies, Bruce and Mel share practical lessons on leadership, coordination, communication, anddecision-making when communities need it most. If you have ever wondered what really happens inside an EOC and what it takes to make one work, this episode is for you.
S3 · E9
September 2 · 38 min
AI Is Already Here. Now What?
A lot can change in a year, especially when it comes toartificial intelligence. DisasterSmiths hosts Chris Smith and Diana Rothe-Smithwelcome back Dr. Ryan Rockabrand and Dr. Sarah Miller to revisit one of the fastest-evolving topic in emergency management. Together, they explore how AI is already supporting disaster operations, where organizations are seeing real value, and why conversations about governance, security, and decision-making are becoming increasingly important. Whether you're excited about AI, skeptical of its potential,or still figuring out where it fits, this episode offers a practical look at AI what emergency managers need to know now and what may be coming next. The technology is advancing fast. Is emergency management keeping pace?
S3 · E8
August 5 · 34 min
Blue Sky Work: The Communications Foundation Every Disaster Tests
Silence is never neutral. When official information lags during an emergency, something rushes in to fill the void, and it is rarely anything an agency would have chosen. In this DisasterSmiths episode, our guests, Nancy Leuenhagen, Communications Director for Washoe County, Nevada, and Stephanie Tennyson, Chief Communications Director at IEM, make the case that the most consequential communications work happens on blue sky days. Blue sky time is construction time, when relationships get built, andagencies earn the right to be believed. Together with our hosts, they explore how agencies build credibility before an emergency ever occurs, why consistent communication matters when there is no immediate threat, and how to makepreparedness resonate with people who assume disaster will never reach them.They also examine common pitfalls in preparedness messaging, the challenge of competing voices, and practical ways to adapt when misinformation spreads faster than facts. Whether you lead a communications shop or wear every hat in a one-person office, you will come away with ideas for building credibility, countering misinformation, and reaching the people who need your message most.
July 21 · 22 min
Faster Recovery, Stronger Communities: Inside the 21st Century ROAD to Housing Act
In this episode of DisasterSmiths, we explore one of the most significant changes to disaster recovery policy in decades. The newly enacted 21st Century ROAD to Housing Act establishes a more predictable framework for Community Development Block Grant–Disaster Recovery (CDBG-DR) funding, with the goal of accelerating recovery, reducing administrative burdens, and helping communities rebuild faster after major disasters. Joining our hosts is Marion McFadden, IEM Vice President of Disaster Recovery and former HUD Principal Deputy Assistant Secretary for Community Planning andDevelopment, to discuss what this landmark legislation means for state, local, tribal, and territorial governments. Together, we unpack the authorization of CDBG-DR, new expectations for planning and accountability, and the steps communities can take today to be better prepared for tomorrow’s disasters. Whether you’re responsible for housing, recovery, resilience, or grants management, this conversation offers critical insights into how the new lawcould reshape long-term disaster recovery nationwide.
June 30 · 34 min
Case Management: Building the Recovery Table Before the Disaster
When disaster strikes, recovery is not just about roads, bridges, and programs. It is about people. In this episode of DisasterSmiths, Chris and Diana explore the evolving role of disaster case management and why local relationships, community-based organizations, social services, nonprofits,faith-based partners, and long-term recovery groups are essential to helping survivors move from crisis to stability. With humor, candor, and decades of recovery experience, they unpack how communities can prepare before the next disaster, build coalitions that are ready to act, and meet survivors where they are before unmet needs become long-term setbacks. From the power of local trust to the need for more recovery exercises, this conversation makes the case for disaster case management as one of recovery’s most human and impactful tools.
S3 · E5
June 2 · 30 min
Resilience Before Disaster: Lessons from the Yakama Nation
This episode of DisasterSmiths spotlights how resilience is built long before disaster strikes. Featuring Elizabeth Sanchey, Emergency Environmental Management Director for the Yakama Nation, and Yolanda Jackson, IEM’s Manager of Mitigation and Resilience Program, the conversation explores how FEMA’s BRIC program supported proactive wildfire mitigation efforts that helped protect homes, infrastructure, and culturally significant resources during the Slide Ranch Fire.
S3 · E4
May 5 · 26 min
Built for Bricks, Tested by Pandemics: FEMA Public Assistance
When disaster strikes, one federal program stands between a community and collapse — yet most leaders don't fully understand it until they desperately need it. FEMA's Public Assistance program moves billions of dollars into shatteredcommunities, but its rules, tradeoffs, and limitations can make or break a recovery. In this episode of DisasterSmiths®, two of the most experienced voices in the field pull back the curtain on how the program works and why the gap between policy and reality matters more than most people realize. This is a rare, unfiltered conversation that goes far beyond the basics. From the impossible tension between speed and accountability, to the extraordinary challenge of applying an infrastructure-built program to a global pandemic, our guests don't shy away from the hard questions. They distinguish the fair criticisms of FEMA Public Assistance from the myths and offer the kind of high-level strategic perspective that state and local leaders rarely get to hear. If your jurisdiction has ever struggled to navigate federal recovery dollars, this episode will inform how you approach the process. Featured Guests Tod Wells, Former Deputy Director, Public Assistance Division, FEMA Howard Stronach, Senior Advisor, Recovery, IEM
S3 · E3
April 1 · 36 min
Evacuation Messaging: They Got the Message. They Just Didn't Leave.
You sent the alert. You issued the order. You did everything right. So why didn’t they leave? In this episode of DisasterSmiths™, a local emergency manager and a resiliency officer get honest about one of the hardest problems in emergency management: the gap between the message that goes out and the decision that gets made. They break down why fear-based messaging often backfires,how trust built on blue-sky days determines who listens when it matters most, and why the most effective evacuation order sometimes comes from the most unexpected voice. It’s a conversation about communication, community, and thedeeply human reasons people make the choices they do under pressure. Because closing that gap doesn’t start in the EOC. It starts long before the storm.
S3 · E2
March 4 · 27 min
Public Assistance in Action: Expectations vs Reality
When a severe storm tears through a mountain community in Tennessee, the real work begins the moment the rain stops. In this episode of DisasterSmiths, we sit down with a mayor who experienced recovery firsthand, from the coordination, the critical decisions, and what it takes to move a community from disaster declaration to meaningful progress through FEMA’s Public Assistance program. He’s joined by IEM subject matter experts and former FEMA officials who examine what it takes to translate federal guidance into practical results at the local level. Our guests break down how disaster funding flows, why documentation and communication are essential at every stage, and what local leaders can do to position their communities for the strongest possible recovery. This is a candid, informed conversation about what Public Assistance looks like when it’s working and what it takes to get there.
S3 · E1
February 4 · 26 min
From Allocation to Action: What Comes Next?
The award letter arrives. The headlines hit. The community exhales. Your agency has been allocated CDBG-DR funds. Now what? In this boots-on-the-ground episode, we sit down with Chuck Lane, Director of Disaster Recovery Resources for Pasco County, Florida, recently awarded its CDBG-DR allocation, alongside IEM leader and subject matter expert Tim Lagudi. Together, they unpack what happens after the celebration fades: navigating public outreach, untangling the regulatory maze, managing expectations, and building compliant programs that serve real people in real time. They also share how strategic planning, data analysis, partnerships, and capacity building before the award became the blueprint for success after the award. Because the myth is that funding solves the problem. The truth? Funding exposes your readiness. If your community has received—or hopes to receive—CDBG-DR dollars, this conversation is your roadmap for what comes next. Less theory. More reality. Fewer assumptions. More strategy. The money is just the beginning.
S2 · E14
January 7 · 27 min
Emergency Management: At the Edge of Change
As Season 2 of the DisasterSmiths™ comes to a close, we sit down with IEM leadership to reflect on a defining year for emergency management. In 2025, shifting federal priorities, expanding responsibilities, heightened accountability, and accelerated expectations tested the sector at every level – federal, state, local, and territorial – forcing the profession to adapt while continuing to deliver results amid the demands of disaster recovery. Looking ahead to 2026, our conversation turns to the future. IEM leaders share how emergency management is evolving and where the focus must be next: integration, implementation, stabilization, and optimization. This season finale offers a clear-eyed look at where the profession has been and what it will take to meet the moment ahead.
S2 · E13
Dec 30, 2025 · 13 min
From Bikes to Demogorgons: Running ICS in the Upside Down
As a pre–New Year’s gift to our DisasterSmiths listeners—and as fans of Netflix’s Stranger Things ourselves—we’re heading straight into the Upside Down to tackle a question no one in Hawkins seems to ask: who would run their Incident Command? (Spoiler warning: we assume you’ve made it past Season 1.) In this special episode, we put a fun (and slightly chaotic) spin on real Incident Command System (ICS) principles, blending our love of the show with our emergency management instincts as we assign Stranger Things characters to key ICS roles. From Chief Hopper in Command, to Joyce leading Safety, Dustin in Logistics, and maybe even Eleven as a very unconventional tactical resource, we build out a Hawkins ICS capable of managing interdimensional threats, missing persons, government secrecy, and one very persistent gate to the Upside Down. Because when strange lights appear, communications fail, federal agencies show up uninvited, and monsters start roaming Main Street, someone still must establish command, set objectives, and keep the incident from spiraling completely out of control. Consider this another end-of-year thank-you for listening, and a little professional fun from fellow ST fans. Light spoilers ahead—nothing from the Upside Down you can’t handle.
S2 · E12
Dec 23, 2025 · 18 min
Sleigh Bells & Section Chiefs: Christmas Under Command
As a small holiday gift to our DisasterSmiths listeners, we are serving up a special episode that tackles the most important emergency management question of the season: who would run the Incident Command Structure (ICS) at the North Pole? With a festive spin on real emergency management concepts, we blend holiday chaos, questionable staffing choices, and plenty of seasonal cheer as we build Santa’s ICS using some of our most beloved — and notorious — holiday characters. From Mr. or Mrs. Clause 🤶 as Incident Commander, to The Grinch handling Logistics, Scrooge overseeing Finance, and maybe even Rudolph or Sam the Snowman ☃️ serving as PIO, we assemble the ultimate North Pole Incident Command Structure. Because when the weather turns icy, the toy supply chain is under pressure, and the sleigh must launch on time, someone has to keep Christmas operational. So consider this our holiday thank you! And a little end-of-year fun… who would you trust to keep Christmas on track within the ICS? 🎄
S2 · E11
Dec 3, 2025 · 32 min
On-Air, On-Scene: The Broadcaster–Emergency Manager Connection
When severe weather threatens, information isn’t just data—it’s a lifeline. In this episode of DisasterSmiths, we delve into the behind-the-scenes partnership that transforms forecasts into life-saving action. Meteorologists translate the science, emergency managers translate the risk, and together they deliver the clarity communities need to make informed decisions quickly. Our guests break down how this collaboration works in real time: how they share information, bridge uncertainty, and communicate threats with precision and trust. Local broadcasters play a pivotal role in that chain, serving as the steady, familiar voices that residents rely on to understand what’s coming and what to do next. From the broadcast studio to the emergency operations center, discover why the meteorologist–EM partnership is one of the most essential and trusted links in public safety, and how it keeps communities calm, informed, and prepared when every minute counts.
S2 · E10
Nov 5, 2025 · 29 min
Resilience and Reality: What It Takes to Manage a City in Crisis
In this episode of DisasterSmiths™, step into the complexworld of emergency management in big cities and urban areas, where every decision carries weight and every incident brings a new set of challenges. Urban emergency managers work under constant pressure, balancing politics,public expectations, and the immense responsibility of keeping millions safe. Their work unfolds in crowded streets, aging infrastructure, and moments when entire systems are strained to their limits. Our hosts sit down with emergency management leaders who know the reality of city response: the endless coordination, the lessons learned in uncertainty, and the resilience it takes to restore order when disaster strikes.
S2 · E9
Oct 1, 2025 · 32 min
Strength in Small Communities: Rural Emergency Management
In this community-driven episode of DisasterSmiths™, we dive into the world of rural emergency management, where challenges are big, resources are few, and resilience runs deep. Rural leaders face unique challenges, yet they rise to them with creativity, grit, and the unwavering support of their neighbors. From navigating limited budgets and widespread populations to relying on the power of trust, volunteers, and strong relationships, rural emergency managers are redefining what it means to prepare for, respond to, and recover from disasters. Join us as we uncover the ingenuity, collaboration, and community spirit that keep rural America ready when disaster strikes.
S3 · E8
Sep 3, 2025 · 31 min
Beyond the Quad: Emergency Managers in Higher Education
From bustling game days to the quiet moments of overnight operations, emergency management in higher education never takes a day off. In this episode, we dive into the world of collegiate emergency management, a unique and demanding field that spans large-scale event coordination, critical infrastructure protection, community planning, and crisis response. We’ll highlight how campus emergency managers balance the round-the-clock responsibility of keeping students, staff, and visitors safe while advancing resilience across higher education. This conversation shines a light on a niche profession that deserves recognition for its vital role in safeguarding the future of our universities.
S2 · E7
Aug 6, 2025 · 33 min
The Next Responder: Imagining AI as a Team Member
Artificial intelligence, or AI, is no longer a futuristic concept. It is already shaping how disasters are predicted, managed, and responded to worldwide. In this episode, we explore why AI should be seen not just as a tool and a partner in crisis management. Our hosts are joined by AI subject matter experts to explore the real-world benefits of incorporating AI into emergency planning, response, recovery, and mitigation, such as speed, prediction, and coordination, along with the very real risks, from over-reliance to ethical blind spots. As AI becomes standard in the field, emergency managers will need to evolve into emergency orchestrators, guiding people, machines, and data in real time. This isn’t just a shift in tools. It’s a shift in mindset, leadership, and responsibilities.
#4
Jul 30, 2025 · 30 min
Recovery Unpacked - The Epilogue
In this post-special series episode, the DisasterSmiths™ take a moment to reflect on the journey through our three-part “Recovery Unpacked” series, connecting the dots between immediate response and recovery, survivor support, and long-term community rebuilding. From FEMA’s Public and Individual Assistance programs to HUD’s CDBG-DR program, we’ve explored the critical programs that help communities recover, rebuild, and reimagine a more resilient future after disasters. To bring it all full circle, we welcome back three of our most insightful voices and former federal executives: host and in this episode guest, Chris Smith, IEM’s Director of Individual Assistance and Disaster Housing; Marion McFadden, IEM’s Vice President of Recovery; and Anne Bink, IEM’s Director of Recovery. Together, they help us bridge the lessons from each episode, examine how these programs intersect in practice, and share what successful, survivor-centered recovery looks like. Whether you’re a seasoned recovery professional or simply curious about how disaster recovery works behind the scenes, this final installment offers a thoughtful, forward-looking conversation on where we go from here.
#3
Jul 23, 2025 · 31 min
Special 3-Part Series: Recovery Unpacked - Community Recovery
We are closing out our “Recovery Unpacked” series with a deep dive into one of the most substantial, impactful federal recovery programs: HUD’s Community Development Block Grant for Disaster Recovery (CDBG-DR). Unlike other programs that focus on immediate relief, CDBG-DR is built for the long game, helping communities rebuild stronger, smarter, and more resilient. This episode features Marion McFadden, IEM's Vice President of Recovery and former HUD senior executive, alongside Seana O’Shaughnessy, CEO and President of CHIP (Community Housing Improvement Project). Together, they unpack how CDBG-DR funding gets allocated, who it serves, and the kinds of projects it makes possible, from rebuilding homes to revitalizing entire communities. We also tackle the complexities: the red tape, the timelines, the prep work, and the push for innovation in recovery. If you’ve ever wondered what it really takes to rebuild a community after a disaster, this conversation pulls back the curtain.

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